Millennium Hotel Rotorua
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Summary of reviewsMillennium Hotel Rotorua enjoys a prime, central location that delights guests with its convenience and accessibility to shops, eateries and key attractions like the Polynesian Spa and government gardens. Visitors consistently highlight the ease of exploring Rotorua's scenic beauty and cultural richness, accentuated by breathtaking lake views and nearby leisure facilities.
The breakfast offerings at the hotel receive positive feedback for their tasty, varied and generously portioned dishes, particularly praising the breakfast buffet's fresh selection and fantastic service. However, some guests note issues with value, occasional cold food and the limited variety.
Dinner experiences are generally positive with highlights like the seafood chowder and lamb shanks, complemented by attentive staff. Yet, some guests found the menu limited and noted inconsistencies in food quality and service.
Guests find the rooms clean and functional, favorably mentioning the comfortable beds and lovely lake views. Despite cleanliness, many rooms appear dated and could benefit from renovations to address issues like peeling paint, mold and faulty fixtures. The general comfort and quietness of the rooms, combined with excellent service from staff, make for a satisfactory stay overall.
Cleanliness receives mixed reviews: common areas and beds are often clean and cozy, but recurring complaints about dated rooms, old carpets and mold detract from the experience. The hotel's cleaning staff, however, are frequently praised for their politeness and helpfulness.
The staff at Millennium Hotel Rotorua significantly enhance the guest experience with their friendly, helpful demeanor. Smooth check-ins, valuable assistance from reception and other personnel, like Nathan, Devki and Michael, contribute positively. Despite a few isolated negative experiences, the prevailing sentiment towards the staff remains highly favorable.
Wifi services present a notable area for improvement, as many guests experience slow, unreliable connections with frequent disconnections. This inconsistency leads to significant frustration, especially when the internet does not work in rooms.
The spa facilities stand out as a major highlight, offering a clean, calm and warm environment. Guests enjoy the sauna, impressive pool and communal spa pools, although some note issues with water temperature and functionality. The nearby Polynesian Spa adds to the hotel's appeal.
The gym, while adequate for basic workouts, could benefit from upgrades and additional equipment. Its small size and occasional closures for renovations impact availability, highlighting the need for improvements.
The hotel's pool facilities receive glowing praise from families and other guests for their warm, inviting atmosphere and clean, well-maintained condition. The indoor heated pool, particularly, is a standout feature, contributing significantly to guest satisfaction.
Parking facilities are generally appreciated for their convenience and proximity to the hotel with free and ample onsite options enhancing the overall experience. However, some guests note that the parking spaces can be limited and congested, particularly during peak times.
In summary, Millennium Hotel Rotorua impresses with its strategic location, comfortable rooms and excellent staff service. While there are areas for improvement, particularly in room updates and wifi reliability, the overall experience is enhanced by the hotel's standout amenities like the spa and pool facilities, making it a satisfying choice for many visitors.
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The breakfast offerings at the hotel receive positive feedback for their tasty, varied and generously portioned dishes, particularly praising the breakfast buffet's fresh selection and fantastic service. However, some guests note issues with value, occasional cold food and the limited variety.
Dinner experiences are generally positive with highlights like the seafood chowder and lamb shanks, complemented by attentive staff. Yet, some guests found the menu limited and noted inconsistencies in food quality and service.
Guests find the rooms clean and functional, favorably mentioning the comfortable beds and lovely lake views. Despite cleanliness, many rooms appear dated and could benefit from renovations to address issues like peeling paint, mold and faulty fixtures. The general comfort and quietness of the rooms, combined with excellent service from staff, make for a satisfactory stay overall.
Cleanliness receives mixed reviews: common areas and beds are often clean and cozy, but recurring complaints about dated rooms, old carpets and mold detract from the experience. The hotel's cleaning staff, however, are frequently praised for their politeness and helpfulness.
The staff at Millennium Hotel Rotorua significantly enhance the guest experience with their friendly, helpful demeanor. Smooth check-ins, valuable assistance from reception and other personnel, like Nathan, Devki and Michael, contribute positively. Despite a few isolated negative experiences, the prevailing sentiment towards the staff remains highly favorable.
Wifi services present a notable area for improvement, as many guests experience slow, unreliable connections with frequent disconnections. This inconsistency leads to significant frustration, especially when the internet does not work in rooms.
The spa facilities stand out as a major highlight, offering a clean, calm and warm environment. Guests enjoy the sauna, impressive pool and communal spa pools, although some note issues with water temperature and functionality. The nearby Polynesian Spa adds to the hotel's appeal.
The gym, while adequate for basic workouts, could benefit from upgrades and additional equipment. Its small size and occasional closures for renovations impact availability, highlighting the need for improvements.
The hotel's pool facilities receive glowing praise from families and other guests for their warm, inviting atmosphere and clean, well-maintained condition. The indoor heated pool, particularly, is a standout feature, contributing significantly to guest satisfaction.
Parking facilities are generally appreciated for their convenience and proximity to the hotel with free and ample onsite options enhancing the overall experience. However, some guests note that the parking spaces can be limited and congested, particularly during peak times.
In summary, Millennium Hotel Rotorua impresses with its strategic location, comfortable rooms and excellent staff service. While there are areas for improvement, particularly in room updates and wifi reliability, the overall experience is enhanced by the hotel's standout amenities like the spa and pool facilities, making it a satisfying choice for many visitors.
Hotel near Golf Courses
This hotel states it has a golf course on-site (likely a facility or strong partnership) and offers access to Rotorua's international golf courses. It is also near Government Gardens Golf Course.
Hotel Taking Steps Towards Sustainability
Millennium Hotel Rotorua has achieved Qualmark Enviro Award Gold status and is a founding member of the Rotorua Sustainable Charter. Its heating is powered by natural geothermal resources, and it uses reusable large-format bathroom amenities. The hotel conducts food waste audits, converts food waste to biofuel, and actively participates in native tree planting projects.
Hotel for Honeymoon
This hotel is well-located and offers comfortable accommodations and various amenities. Its central location provides easy access to Rotorua's attractions, making it a convenient choice for honeymooners.
Hotel with Spa
The hotel features a day spa offering a range of massage and beauty treatments. Guests can enjoy facilities like a heated swimming pool and Jacuzzi. It's a popular choice for those seeking relaxation and wellness amenities.
Family Friendly Hotel
The Millennium Hotel Rotorua features one of Rotorua's best hotel pools, including a large heated pool and a hot tub. Its central location near the Polynesian Spa and Government Gardens makes it convenient for families to explore the area.
Romantic Hotel
The hotel may offer specific honeymoon packages or romantic amenities. The hotel's reputation and amenities can contribute to a memorable and enjoyable stay.
Hotel with Swimming Pool
Features a heated pool, a spa, and child-friendly facilities including a toddler pool. The hotel harnesses natural geothermal resources for heating, offering a unique and sustainable experience.
Heated Pool Indoor Pool
Business Hotel
This hotel features 5 conference rooms fully equipped with conference facilities including projectors and fixed screens. The Mokoia Room can seat up to 350 people and includes a full stage, projection room, and feature lighting. The hotel also aims to impress with impeccable service and up-to-date facilities for meetings.
Hotel with Parking
This hotel provides parking facilities for guests. The hotel's establishment ensures structured and maintained parking, adding to the convenience for visitors with vehicles.
EV charging stations
Accessible Hotel
Millennium Hotel Rotorua has accessible facilities and offers Superior accessible rooms upon request. Guests have noted excellent wheelchair access.
Hotel with Gym
The Millennium Hotel Rotorua offers a gym for guests. While some reviews note it as being small and in need of upgrading, it provides adequate facilities for basic workouts.
Hotel with EV Charging Stations
This 4-star plus hotel provides three EV charging stations with free off-street parking for guests. Its Enviro-Gold status also highlights a commitment to sustainability, complementing its charging facilities.
4-Star Hotel
Millennium Hotel Rotorua features a full-service spa, massages, body treatments, and facials. Recreational amenities include two spa tubs and a fitness center, along with complimentary wireless internet access and concierge services.
Hotel with Indoor Pool
This hotel is known for its impressive and warm indoor heated pool, which is large and comfortable, making it ideal for swimming regardless of the weather. The well-designed layout of the indoor pool area and attentive staff contribute to a positive experience.
Hotel with Heated Pool
Featuring a heated indoor swimming pool and a communal hot tub, this hotel utilizes natural geothermal resources for heating. It also includes a toddler pool, catering to families.
Hotel near Nightlife Spots
Guest Reviews
Situated right in the heart of Rotorua, the Millennium Hotel Rotorua boasts a location that is both convenient and highly accessible. Its prime position places guests within walking distance to a plethora of shops, eateries and notable attractions like the Polynesian Spa and government gardens. Visitors consistently highlight the hotel's central location, making it a breeze to explore the city and nearby sites, including the lake and various parks.
The accessibility extends to facilities and amenities as well; the hotel is lauded for its easy access to town and excellent parking options. Visitors appreciate the hotel's proximity to essential services, restaurants and entertainment venues, ensuring everything they need is just a short walk or drive away.
With breathtaking views of the lake and rich nearby cultural attractions, the Millennium Hotel's setting is part of its undeniable charm. Additionally, the hotel's location by the leisure centre, spa and sports venues adds to the attraction, making it an ideal spot for a variety of activities.
Overall, the Millennium Hotel Rotorua’s strategic and scenic location meets the diverse needs of its guests, making it an excellent choice for anyone looking to explore Rotorua.
Millennium Hotel Rotorua's breakfast offerings present a mixed bag of experiences for guests. Many visitors found the breakfast to be delightful, describing it as tasty, excellent and with plenty of variety. Fresh, delicious food and generous portions were common highlights. The breakfast buffet received particular praise with guests appreciating its high standard, fantastic service and impressive range of cereals and fruits.
However, some guests felt the breakfast was overpriced with several mentions of the cost being too high for the value provided. Issues such as cold food, limited options and a lack of certain items like muffins or banana bread were noted. There were reports of underwhelming quality with some describing the eggs as watery and bacon as tough and chewy. Service challenges, such as a shortage of staff and a requirement to pay extra for coffee, were also mentioned.
Overall, while many guests enjoyed their breakfast experience at the Millennium Hotel Rotorua, others felt improvements were needed to align the cost with the quality and variety offered.
Millennium Hotel Rotorua offers a varied dining experience that has garnered mixed reviews from its guests. Many visitors praise the restaurant for its excellent and beautiful meals with particular highlights being the seafood chowder and lamb shanks, which some diners highly recommend. The evening dining has been described as fantastic with helpful staff contributing positively to the dining experience. Guests have appreciated the good food selection and overall quality of the food.
However, not all feedback is glowing. Some guests found the restaurant average with food and service not meeting their expectations. Issues such as a lack of room service, early closing times and limited dinner menu options were noted. There were also complaints about food quality with instances of delayed service and improperly prepared dishes, such as mussels and steak served in less-than-ideal conditions.
Breakfast reviews are similarly divided with some guests enjoying the good breakfast, while others found it disappointing and even disgusting at the buffet. Despite these shortcomings, the dining experience at Millennium Hotel Rotorua has left a positive impression on many, suggesting a generally satisfactory, if occasionally inconsistent, culinary offering.
Nestled conveniently close to the town, Millennium Hotel Rotorua offers rooms that, while clean and functional, often show signs of wear and could benefit from some updating. Guests frequently noted the comfort of the beds and appreciated the sizeable rooms, particularly for families. The lovely lake views from certain rooms added a touch of charm to many stays.
However, the hotel's age is evident with many rooms described as dated and in need of renovation. Issues such as peeling paint, mould and faulty fixtures were common, although the rooms were generally clean upon arrival. While some rooms provided delightful views of the lake, others fell short, offering limited or obstructed sights.
Comfort remains a highlight with numerous mentions of comfy beds and quiet rooms contributing to a restful stay. Yet, amenities such as air conditioning and lighting could use improvement and some guests experienced maintenance issues like broken showers or non-functioning heaters.
Overall, while the staff's excellent service and the convenience of the hotel's location add to its appeal, the rooms themselves are a bit tired and could benefit from refurbishment to meet modern expectations. Despite these shortcomings, the general comfort and cleanliness of the rooms offer a satisfactory stay for many guests.
The guests of Millennium Hotel Rotorua have largely positive feedback on the beds with many describing them as comfortable, super comfortable and even amazing. The beds were often praised for their softness and warmth and guests appreciated having plenty of pillows and comfortable bedding. The clean and cozy beds contributed significantly to a pleasant stay with some guests mentioning the beautiful and soft beds specifically.
However, there were a few scattered remarks about less satisfactory experiences, such as beds with old mattresses that had large body depressions, pillows that smelled of sulphur and cases of uncomfortable or uneven support leading to a bad night's sleep. Despite these occasional drawbacks, the overwhelming sentiment is that the beds are a highlight of the accommodations, providing a restful and enjoyable experience for most visitors.
Millennium Hotel Rotorua has garnered diverse feedback regarding its cleanliness from guests. On the positive side, many have noted that the hotel offers a generally clean and pleasant environment. The lobby is frequently described as lovely and clean, while the rooms are often noted to be neat, tidy and comfortable. Guests have also praised the clean and cozy beds, as well as the overall cleanliness of the facilities, pool and sauna. The cleaning staff are often described as polite and helpful, contributing to an overall pleasant stay.
However, there are recurring mentions of areas needing improvement. Several guests have pointed out that the rooms and bathrooms appear dated with specific issues like old carpets, mold and dusty furniture being highlighted. Some reviews indicated that rooms were not always serviced daily and there were instances where the cleanliness of bathrooms and bedding did not meet expectations. There were also specific complaints about dirty and sticky bathrooms, moldy smells and outdated fixtures.
Overall, while the hotel manages to maintain a generally clean standard in its common areas and offers spacious rooms, there are notable inconsistencies in room cleanliness and upkeep that could be addressed to enhance guest satisfaction.
The staff at the Millennium Hotel Rotorua generally receive high praise for their friendly and helpful demeanor, significantly enhancing the guest experience. Many reviews mention the staff as lovely, accommodating and supportive, often highlighting the exceptional service at the reception. Visitors frequently describe the check-in process as smooth and professional and note that front desk employees offer valuable assistance in arranging local tours and activities.
Guests applaud the housekeeping and maintenance teams for their top-notch service and several reviews specifically commend individual staff members like Nathan, Devki and Michael for their excellent customer service. However, a few guests encountered less positive experiences, citing some staff members as unhelpful or rude. There were also occasional complaints about slow service and distant attitudes at reception.
Despite these isolated negative experiences, the overwhelming feedback focuses on the staff's warmth, professionalism and eagerness to help, making the stay pleasant and memorable for most visitors.
Millennium Hotel Rotorua has garnered mixed reviews regarding its wifi services. On a positive note, some guests have described the wifi as fast and good, indicating that at times, the internet capabilities can meet guest expectations. However, a more prevalent sentiment among the reviews is dissatisfaction due to limited and often unreliable wifi. Many guests experienced very slow and frequently disconnecting connections. For several visitors, the wifi did not work in their rooms, requiring them to move to different locations such as corridors to get a signal. The issues ranged from weak and sluggish connections to complete unavailability, significantly affecting the overall guest experience. Additionally, the communication system within the hotel was compromised for some with room phones being disconnected, compelling guests to visit reception for assistance. These challenges with the hotel's internet services indicate a need for notable improvement to match the other amenities offered.
The spa facilities at Millennium Hotel Rotorua receive high praise from guests with many highlighting it as a key feature of their stay. The spa area is described as clean, calm and warm, offering a tranquil retreat after a long day. Guests particularly appreciate the sauna and the impressive pool, often citing these amenities as standout aspects of their experience.
Many reviews note the spa as a lovely, fantastic place with awesome facilities, making it a highlight of their visit. The communal spa pools are appreciated for their relaxing atmosphere, staying open until late, adding convenience for evening use. Guests also enjoy the added bonus of the downstairs pool and hot spa area.
However, some guests encountered issues such as lukewarm water and non-functioning jets in the spa pools and a few mentioned the need for the spa area to be hotter. Occasional cleanliness concerns were also reported with mentions of dirty spa pools and non-functioning facilities. Despite these setbacks, the overall impression remains positive with many finding the spa to be amazing and a relaxing haven.
The hotel's proximity to the renowned Polynesian Spa is another advantage, offering guests additional spa options within walking distance. Overall, the spa and pool facilities at Millennium Hotel Rotorua contribute significantly to the guests' enjoyment and relaxation during their stay.
The Millennium Hotel Rotorua offers a variety of recreational amenities including a gym, which guests have mixed opinions about. Some find the gym good and capable for basic workouts, while others note that it is small and in need of upgrading. The gym has adequate facilities but could benefit from more weights. Despite being outdated, it remains usable for those needing a quick exercise session. Guests also appreciated the hotel's swimming pool and spa, adding a touch of relaxation to their stay. It is worth mentioning that at times, the gym has been closed for renovations, impacting availability. Overall, though functional, the gym would enhance the guest experience further with some improvements.
Millennium Hotel Rotorua's pool facilities have garnered a lot of attention from guests, often described in glowing terms. Families found the pool particularly enjoyable with children loving the warm water and spacious swimming area. Many visitors appreciated the indoor heated pool with several noting it as a fantastic or excellent amenity, making it a standout feature of their stay. The communal pool area was often mentioned as lovely and amazing, contributing significantly to a positive hotel experience.
Guests regularly highlighted the pool as great, awesome and superb, appreciating its clean and well-maintained condition. The pool's warmth was praised, especially during colder months; however, some found it a bit too warm or too cold at times. Despite occasional reports of fluctuating temperatures and cleanliness issues, the overall consensus emphasized the pool's excellence.
In addition to the pool, the spa facilities were frequently commended for their quality and added value to the overall experience. The convenient access to pool and spa amenities was noted as an added bonus, enhancing the stay for many visitors. Overall, the pool at Millennium Hotel Rotorua serves as a significant draw, leaving most guests thoroughly satisfied and eager to highlight it in their reviews.
Millennium Hotel Rotorua offers a mixed experience when it comes to parking facilities. Many guests appreciated the convenience and accessibility of the car parking, finding it particularly satisfying that the parking is free and located right outside the hotel. For those who prioritize ease of access, several reviews highlighted that the parking spaces are close to the rooms, enhancing the overall convenience of their stay.
Moreover, ample onsite parking is another positive aspect noted by various guests. The availability of easy and sufficient parking, including free and off-street options, adds to the hotel's appeal. However, it's important to note that there are some reservations regarding the parking situation. Some guests found the carpark to be small and congested and mentioned that parking is not guaranteed as spots are allocated on a first-come, first-served basis.
Additionally, a few reviews mentioned the lack of parking during their stay, indicating that the guest parking is limited, which might be challenging during peak times. Despite these concerns, the proximity of parking to the rooms and the convenience of available parking options were consistent highlights in the reviews, contributing positively to the overall guest experience.
Millennium Hotel Rotorua stands out as a highly family-friendly destination, ideal for travelers with children. Guests have consistently praised the hotel's spacious rooms, which comfortably accommodate families with children of various ages. The presence of two large double beds in the rooms ensures a comfortable stay for families, including those with up to three children.
One of the main highlights for families is the hotel's large, warm pool. The pool area and spa facilities have received rave reviews with many guests noting how their children thoroughly enjoyed the heated pool. The pool's appeal is evident across multiple reviews, making it a standout feature of the hotel for families.
Moreover, the hotel’s on-site amenities and general ambiance are frequently described as perfect for families and traveling with kids. Families of all sizes, including those with younger children and teenagers, have found the hotel accommodates their needs well. The hotel also provides a level of convenience and comfort that makes it a popular choice for brief stopovers during family road trips.
Additionally, the Millennium Hotel Rotorua offers a commendable level of service, as noted by guests who appreciated that their rooms were cleaned even without the remindful sign on the door. This attention to detail further enhances the family-friendly atmosphere of the hotel.
In summary, the Millennium Hotel Rotorua is highly recommended for families seeking comfortable and enjoyable accommodation. Its spacious rooms, excellent pool facilities and family-oriented services make it a standout choice for family travelers visiting Rotorua.
Situated in a prime location, the Millennium Hotel Rotorua offers convenient access to an array of notable restaurants and vibrant nightlife options. Guests have frequently highlighted the hotel's proximity to numerous dining establishments, making it easy to enjoy a diverse culinary experience. The surrounding area is also bustling with nightlife, providing ample opportunity for evening entertainment within walking distance. While some guests have mentioned that the onsite bar was not open during their stay, the close proximity to various nightlife venues helps mitigate this minor inconvenience. However, it is worth noting that the thin walls in the hotel can occasionally lead to disturbances, such as overhearing phone conversations in the early morning hours. Despite this, the hotel's advantageous position for enjoying Rotorua's dining and nightlife scene remains a significant draw for visitors.
Millennium Hotel Rotorua presents a blend of eye-catching design and elegant style, making it a commendable choice for travelers. The hotel's excellent breakfast offerings and comfortable room amenities, including nice beds and pillows, contribute to a pleasant stay. Many guests agree that the property is well-maintained and conveys a luxurious ambiance, consistent with its four-star rating. Despite some comments about outdated furnishings, the hotel's overall facilities and service quality maintain a high standard. First impressions of service have even been described as five-star, making it a hotel worth considering. Be sure to check the hotel's website for competitive pricing.
Millennium Hotel Rotorua appears to be an excellent choice for business travelers, offering a range of facilities and services catering to their needs. The staff is described as helpful, ensuring guests can focus on getting work done and enjoy a productive stay. The availability of business packages is noted, which adds to the convenience for those traveling for professional purposes.
The hotel is particularly well-suited for conferences and visitors found it to be a nice and good option for business trips. The wifi is praised for its quality, making it suitable for work-related tasks. Overall, the Millennium Hotel Rotorua is highly regarded by business travelers for its conducive environment and supportive amenities.
Millennium Hotel Rotorua provides a mixed experience when it comes to accessibility for guests with disabilities. The hotel's facilities are generally accessible, ensuring that rooms are easy to navigate for those with mobility challenges. Guests have noted that wheelchair access is excellent, making it convenient to move around most parts of the hotel. The hotel is also seen as very accessible to everything, indicating that key amenities and areas are easily reachable.
However, there have been mentions of certain areas being difficult to traverse with a wheelchair. This suggests that while the hotel has made significant strides in accessibility, there may still be some improvements needed to ensure comprehensive ease of movement for all guests. Tables for children were specifically highlighted, hinting at thoughtful accommodations for young visitors as well. Overall, Millennium Hotel Rotorua appears to be committed to providing accessible facilities, yet some areas might benefit from further enhancements.
The Millennium Hotel Rotorua features a large heated pool that guests generally appreciate. The pool is well-maintained, described as nice and clean with an optimal size that works well for indoor swimming. Many visitors have enjoyed the warm water and commended the pool for being a fun and relaxing amenity. Despite some comments about the temperature being too warm during the summer season, the majority of feedback highlights the heated pool as a standout feature of the hotel. The presence of additional heated pools and spas further enhances the overall guest experience.
The Millennium Hotel Rotorua's indoor pool receives significant praise from guests. Many describe it as great and lovely, highlighting its impressive size and warmth. The indoor heated pool is particularly noted for being massive and amazing, offering a comfortable swim regardless of the weather. Guests appreciate the well-designed layout of the indoor pools and find the heated pool to be of the right size, functioning well indoors. Despite some mentions of limited pool use, the general consensus is that the indoor pool facilities are a standout feature of the hotel.
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Location
The accessibility extends to facilities and amenities as well; the hotel is lauded for its easy access to town and excellent parking options. Visitors appreciate the hotel's proximity to essential services, restaurants and entertainment venues, ensuring everything they need is just a short walk or drive away.
With breathtaking views of the lake and rich nearby cultural attractions, the Millennium Hotel's setting is part of its undeniable charm. Additionally, the hotel's location by the leisure centre, spa and sports venues adds to the attraction, making it an ideal spot for a variety of activities.
Overall, the Millennium Hotel Rotorua’s strategic and scenic location meets the diverse needs of its guests, making it an excellent choice for anyone looking to explore Rotorua.
Breakfast
However, some guests felt the breakfast was overpriced with several mentions of the cost being too high for the value provided. Issues such as cold food, limited options and a lack of certain items like muffins or banana bread were noted. There were reports of underwhelming quality with some describing the eggs as watery and bacon as tough and chewy. Service challenges, such as a shortage of staff and a requirement to pay extra for coffee, were also mentioned.
Overall, while many guests enjoyed their breakfast experience at the Millennium Hotel Rotorua, others felt improvements were needed to align the cost with the quality and variety offered.
Dinner
However, not all feedback is glowing. Some guests found the restaurant average with food and service not meeting their expectations. Issues such as a lack of room service, early closing times and limited dinner menu options were noted. There were also complaints about food quality with instances of delayed service and improperly prepared dishes, such as mussels and steak served in less-than-ideal conditions.
Breakfast reviews are similarly divided with some guests enjoying the good breakfast, while others found it disappointing and even disgusting at the buffet. Despite these shortcomings, the dining experience at Millennium Hotel Rotorua has left a positive impression on many, suggesting a generally satisfactory, if occasionally inconsistent, culinary offering.
Rooms
However, the hotel's age is evident with many rooms described as dated and in need of renovation. Issues such as peeling paint, mould and faulty fixtures were common, although the rooms were generally clean upon arrival. While some rooms provided delightful views of the lake, others fell short, offering limited or obstructed sights.
Comfort remains a highlight with numerous mentions of comfy beds and quiet rooms contributing to a restful stay. Yet, amenities such as air conditioning and lighting could use improvement and some guests experienced maintenance issues like broken showers or non-functioning heaters.
Overall, while the staff's excellent service and the convenience of the hotel's location add to its appeal, the rooms themselves are a bit tired and could benefit from refurbishment to meet modern expectations. Despite these shortcomings, the general comfort and cleanliness of the rooms offer a satisfactory stay for many guests.
Beds
However, there were a few scattered remarks about less satisfactory experiences, such as beds with old mattresses that had large body depressions, pillows that smelled of sulphur and cases of uncomfortable or uneven support leading to a bad night's sleep. Despite these occasional drawbacks, the overwhelming sentiment is that the beds are a highlight of the accommodations, providing a restful and enjoyable experience for most visitors.
Cleanliness
However, there are recurring mentions of areas needing improvement. Several guests have pointed out that the rooms and bathrooms appear dated with specific issues like old carpets, mold and dusty furniture being highlighted. Some reviews indicated that rooms were not always serviced daily and there were instances where the cleanliness of bathrooms and bedding did not meet expectations. There were also specific complaints about dirty and sticky bathrooms, moldy smells and outdated fixtures.
Overall, while the hotel manages to maintain a generally clean standard in its common areas and offers spacious rooms, there are notable inconsistencies in room cleanliness and upkeep that could be addressed to enhance guest satisfaction.
Staff
Guests applaud the housekeeping and maintenance teams for their top-notch service and several reviews specifically commend individual staff members like Nathan, Devki and Michael for their excellent customer service. However, a few guests encountered less positive experiences, citing some staff members as unhelpful or rude. There were also occasional complaints about slow service and distant attitudes at reception.
Despite these isolated negative experiences, the overwhelming feedback focuses on the staff's warmth, professionalism and eagerness to help, making the stay pleasant and memorable for most visitors.
Wi-Fi
Spa
Many reviews note the spa as a lovely, fantastic place with awesome facilities, making it a highlight of their visit. The communal spa pools are appreciated for their relaxing atmosphere, staying open until late, adding convenience for evening use. Guests also enjoy the added bonus of the downstairs pool and hot spa area.
However, some guests encountered issues such as lukewarm water and non-functioning jets in the spa pools and a few mentioned the need for the spa area to be hotter. Occasional cleanliness concerns were also reported with mentions of dirty spa pools and non-functioning facilities. Despite these setbacks, the overall impression remains positive with many finding the spa to be amazing and a relaxing haven.
The hotel's proximity to the renowned Polynesian Spa is another advantage, offering guests additional spa options within walking distance. Overall, the spa and pool facilities at Millennium Hotel Rotorua contribute significantly to the guests' enjoyment and relaxation during their stay.
Gym
Pool
Guests regularly highlighted the pool as great, awesome and superb, appreciating its clean and well-maintained condition. The pool's warmth was praised, especially during colder months; however, some found it a bit too warm or too cold at times. Despite occasional reports of fluctuating temperatures and cleanliness issues, the overall consensus emphasized the pool's excellence.
In addition to the pool, the spa facilities were frequently commended for their quality and added value to the overall experience. The convenient access to pool and spa amenities was noted as an added bonus, enhancing the stay for many visitors. Overall, the pool at Millennium Hotel Rotorua serves as a significant draw, leaving most guests thoroughly satisfied and eager to highlight it in their reviews.
Parking
Moreover, ample onsite parking is another positive aspect noted by various guests. The availability of easy and sufficient parking, including free and off-street options, adds to the hotel's appeal. However, it's important to note that there are some reservations regarding the parking situation. Some guests found the carpark to be small and congested and mentioned that parking is not guaranteed as spots are allocated on a first-come, first-served basis.
Additionally, a few reviews mentioned the lack of parking during their stay, indicating that the guest parking is limited, which might be challenging during peak times. Despite these concerns, the proximity of parking to the rooms and the convenience of available parking options were consistent highlights in the reviews, contributing positively to the overall guest experience.
Family
One of the main highlights for families is the hotel's large, warm pool. The pool area and spa facilities have received rave reviews with many guests noting how their children thoroughly enjoyed the heated pool. The pool's appeal is evident across multiple reviews, making it a standout feature of the hotel for families.
Moreover, the hotel’s on-site amenities and general ambiance are frequently described as perfect for families and traveling with kids. Families of all sizes, including those with younger children and teenagers, have found the hotel accommodates their needs well. The hotel also provides a level of convenience and comfort that makes it a popular choice for brief stopovers during family road trips.
Additionally, the Millennium Hotel Rotorua offers a commendable level of service, as noted by guests who appreciated that their rooms were cleaned even without the remindful sign on the door. This attention to detail further enhances the family-friendly atmosphere of the hotel.
In summary, the Millennium Hotel Rotorua is highly recommended for families seeking comfortable and enjoyable accommodation. Its spacious rooms, excellent pool facilities and family-oriented services make it a standout choice for family travelers visiting Rotorua.
Nightlife
4 Star
Business
The hotel is particularly well-suited for conferences and visitors found it to be a nice and good option for business trips. The wifi is praised for its quality, making it suitable for work-related tasks. Overall, the Millennium Hotel Rotorua is highly regarded by business travelers for its conducive environment and supportive amenities.
Accessible
However, there have been mentions of certain areas being difficult to traverse with a wheelchair. This suggests that while the hotel has made significant strides in accessibility, there may still be some improvements needed to ensure comprehensive ease of movement for all guests. Tables for children were specifically highlighted, hinting at thoughtful accommodations for young visitors as well. Overall, Millennium Hotel Rotorua appears to be committed to providing accessible facilities, yet some areas might benefit from further enhancements.
Heated Pool
Indoor Pool
Yes, Millennium Hotel Rotorua has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Millennium Hotel Rotorua.
No, Millennium Hotel Rotorua doesn't allow dogs.
Yes, parking facilities are available at Millennium Hotel Rotorua.
Yes, Millennium Hotel Rotorua has a gym.
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