DoubleTree by Hilton Rotterdam Centre
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Summary of reviewsThe DoubleTree by Hilton Rotterdam Centre enjoys a prime location in the heart of Rotterdam, making it an excellent choice for both leisure and business travelers. Guests appreciate its central position, which provides easy access to popular attractions, museums, restaurants and bars, as well as convenient public transportation options. Stunning views of the Erasmus Bridge and the Maas river are an added bonus from many rooms.
Breakfast at the hotel is highly regarded for its variety, quality and generous buffet selection, paired with beautiful views of the river and Rotterdam skyline. The friendly and helpful staff further enhance the breakfast experience, though some guests noted issues with replenishment and price.
While the dinner service received praise for food quality and cocktail variety, operational challenges such as limited hours and high prices were points of criticism. Cleanliness concerns in certain areas and the limited menu also detracted from the dining experience.
Rooms at the hotel offer commendable cleanliness and comfort with many guests enjoying the spectacular views. However, they are often critiqued for being small and somewhat outdated. Despite these issues, the modern amenities and stylish decor contribute to a positive stay for many guests.
Cleanliness is a notable strength of the hotel, particularly in the rooms, which are frequently described as spotless and well-maintained. However, areas like bathrooms and public spaces occasionally received attention for needing improvements.
The staff are generally praised for their friendliness, helpfulness and multilingual abilities, although some inconsistencies in service and occasional rudeness were noted.
The Wi-Fi service at the hotel presents a mixed bag with some guests enjoying good connectivity and others experiencing significant issues with speed and reliability.
The gym offers basic fitness facilities with a stunning city view, though it may be considered too small with outdated equipment for fitness enthusiasts looking for a more comprehensive workout.
The pool area provides a pleasant swimming experience with additional amenities like a sauna, though it can become crowded and has faced issues with temperature and cleanliness at times.
Families find the hotel accommodating with interconnected rooms and family-friendly amenities. The pool and overall environment greatly contribute to a positive family stay with ample activities for children.
For those keen on exploring Rotterdam's nightlife, the hotel's location is ideal, offering easy access to a vibrant array of bars, restaurants and entertainment options. Despite mixed reviews for the hotel's bar, the proximity to the city's lively spots makes it a great choice for nightlife enthusiasts.
Overall, DoubleTree by Hilton Rotterdam Centre offers a strategically positioned and comfortable stay with several commendable aspects, though there are areas with room for improvement, catering well to both individual travelers and families.
Categories
Breakfast at the hotel is highly regarded for its variety, quality and generous buffet selection, paired with beautiful views of the river and Rotterdam skyline. The friendly and helpful staff further enhance the breakfast experience, though some guests noted issues with replenishment and price.
While the dinner service received praise for food quality and cocktail variety, operational challenges such as limited hours and high prices were points of criticism. Cleanliness concerns in certain areas and the limited menu also detracted from the dining experience.
Rooms at the hotel offer commendable cleanliness and comfort with many guests enjoying the spectacular views. However, they are often critiqued for being small and somewhat outdated. Despite these issues, the modern amenities and stylish decor contribute to a positive stay for many guests.
Cleanliness is a notable strength of the hotel, particularly in the rooms, which are frequently described as spotless and well-maintained. However, areas like bathrooms and public spaces occasionally received attention for needing improvements.
The staff are generally praised for their friendliness, helpfulness and multilingual abilities, although some inconsistencies in service and occasional rudeness were noted.
The Wi-Fi service at the hotel presents a mixed bag with some guests enjoying good connectivity and others experiencing significant issues with speed and reliability.
The gym offers basic fitness facilities with a stunning city view, though it may be considered too small with outdated equipment for fitness enthusiasts looking for a more comprehensive workout.
The pool area provides a pleasant swimming experience with additional amenities like a sauna, though it can become crowded and has faced issues with temperature and cleanliness at times.
Families find the hotel accommodating with interconnected rooms and family-friendly amenities. The pool and overall environment greatly contribute to a positive family stay with ample activities for children.
For those keen on exploring Rotterdam's nightlife, the hotel's location is ideal, offering easy access to a vibrant array of bars, restaurants and entertainment options. Despite mixed reviews for the hotel's bar, the proximity to the city's lively spots makes it a great choice for nightlife enthusiasts.
Overall, DoubleTree by Hilton Rotterdam Centre offers a strategically positioned and comfortable stay with several commendable aspects, though there are areas with room for improvement, catering well to both individual travelers and families.
Hotel for Honeymoon
The DoubleTree by Hilton offers well-appointed rooms and excellent service, ensuring a pleasant stay. Its central location provides easy access to Rotterdam's attractions. The hotel's amenities and reputation make it a reliable choice for a honeymoon.
Family Friendly Hotel
This hotel is well-regarded and offers amenities suitable for families.
Dog Friendly Hotel
This hotel offers pet-friendly accommodations in the heart of Rotterdam. It provides convenient access to the city's attractions and pet-friendly amenities.
Hotel near Nightlife Spots
Situated on Leuvehaven, this hotel is centrally located, offering convenient access to Rotterdam's nightlife. The area features numerous bars and restaurants, making it ideal for exploring the city's evening entertainment.
Hotel with Swimming Pool
The hotel includes a swimming pool, providing guests with a relaxing option during their stay. It complements the hotel's central location and amenities.
Heated Pool Indoor Pool
Business Hotel
This hotel provides essential business amenities. While specific details are limited in the provided context, its affiliation with the Hilton brand suggests a commitment to quality business services.
Hotel with Parking
This hotel has parking and is well-regarded for its good service and amenities.
Hotel with Gym
This hotel offers a fitness facility for guests. It is praised for its location and overall service quality.
4-Star Hotel
This hotel features modern rooms, a fitness center, and a restaurant with panoramic city views. Its central location near the train station and attractions makes it a convenient base for exploring Rotterdam.
Hotel with Indoor Pool
This Hilton hotel in Rotterdam is tagged as having an indoor pool available for guest use.
Hotel with Heated Pool
Located in the heart of Rotterdam, this hotel features an indoor heated pool as part of its top-floor wellness facilities. The pool is suitable for both refreshing swims and relaxation. The wellness area also includes a fitness center, Turkish steam room, and sauna facilities.
Hotel with Spa
Romantic Hotel
Guest Reviews
Located in the heart of Rotterdam, the Maashotel Rotterdam Centre is a prime spot for travelers seeking convenient access to the city's vibrant attractions. The hotel's central location offers a perfect base to explore Rotterdam with popular sights, restaurants and bars right at your doorstep. Public transportation, including a metro and tram station, is just steps away, making it easy to navigate the city.
Guests rave about the stunning views, particularly of the Erasmus Bridge and the Maas river, directly from their rooms. Whether you're looking to visit museums, the shopping district or enjoy the city's nightlife, everything is within walking distance or a short metro ride away.
In addition to its strategic location, the hotel offers modern facilities, including a spa, swimming pool and fitness center. The rooms are praised for their cleanliness and comfort, contributing to the overall positive experience. The convenience of nearby parking and easy access by metro are additional perks for those traveling by car or public transport.
Overall, Maashotel Rotterdam Centre combines excellent geographical positioning with a range of amenities, making it a top choice for both leisure and business travelers.
The breakfast at Maashotel Rotterdam Centre receives overall favorable reviews from guests, highlighting its variety, quality and presentation. Guests frequently praise the breakfast as being extensive, delicious and well-cared-for, offering a wide selection of hot and cold items, fresh produce and even sparkling wine or champagne in some cases. The buffet is described as generous with plenty of choices to cater to different tastes, including healthy and indulgent options.
Many appreciate the beautiful views of the river and Rotterdam skyline while dining, adding a pleasant and scenic aspect to the meal. Reviewers also frequently mention the friendly and helpful staff who contribute to the positive breakfast experience. However, some guests find the breakfast to be overpriced relative to the experience. There are occasional mentions of issues such as the buffet not being replenished quickly enough during busy periods and the lack of plant-based milk options.
Despite these minor criticisms, the breakfast at Maashotel Rotterdam Centre generally stands out for its quality, variety and the delightful atmosphere, making it a noteworthy element of the stay for many guests.
Maashotel Rotterdam Centre offers a mixed experience for guests regarding dining. On the positive side, the food quality in the operational restaurant receives commendations for being very good and sometimes even extraordinary with guests enjoying delicious cocktails and a changing menu. The kindness of the staff and the presence of a small fridge and a bottle of water in the room add to the positives.
However, there are significant downsides noted. Many guests faced issues with the limited operational hours of the restaurant and bar with some finding them entirely closed during their stay. This led to the inconvenience of hunting for dining options elsewhere, sometimes late at night. The limited menu, occasionally poor room service and high prices for cocktails—peaking at 18 euros—add to the list of disappointments. Cleanliness concerns were also raised regarding the restaurant and breakfast room, alongside complaints about power outlets being insufficient in rooms.
Overall, while the food and drink quality can be high when available, the restrictive dining options and operational issues may detract from the overall experience at Maashotel Rotterdam Centre.
Maashotel Rotterdam Centre offers mixed experiences with its accommodations, frequently praised for its cleanliness and beautiful views but often critiqued for the small size and outdated facilities of the rooms. Many guests have enjoyed their stays, pointing out rooms with fantastic views of the river and Erasmus Bridge, comfortable beds and stylish decor. The cleanliness consistently earns positive remarks with several noting that their rooms were "beautifully clean" and modern.
However, the size of the rooms is frequently mentioned as a drawback with many guests finding them to be rather small and cramped. This is particularly noted in contrast to the images provided online, which some feel are misleading. Furthermore, the rooms are described by some as outdated or in need of renovation with specific complaints about bathroom facilities and a lack of useful plugs and other amenities like coffee machines, robes and slippers.
Despite these criticisms, many guests appreciated the hotel's central location and the overall comfort of their rooms. There is a clear division in experiences based on room type and location within the hotel with some upgraded rooms offering more space and better views. For travelers prioritizing a scenic view and a clean, modern space, Maashotel Rotterdam Centre can be a good choice, though for those needing more room or updated facilities, it may not meet the high expectations.
The Maashotel Rotterdam Centre has received mixed feedback regarding their beds. While a significant number of guests noted the beds as comfortable with phrases like "super comfortable" and "very comfortable bedding," many others reported issues with the softness and condition of the mattresses. Several reviews highlighted that the mattresses were too soft, saggy or worn out, which affected their sleep quality. On the positive side, some guests appreciated the clean, well-prepared bedding and large, spacious rooms which featured good beds. However, the frequent mention of beds being too soft or saggy implies that the hotel may need to invest in updating their mattresses to meet more guests' comfort preferences. Despite some negative comments, the beds were often described as satisfactory, suggesting they may provide a reasonable night's sleep for many travelers.
Maashotel Rotterdam Centre generally upholds a high standard of cleanliness, particularly in the spacious, modern and stylishly decorated rooms, which are frequently praised for being spotless, well-maintained and equipped with comfortable beds. Many guests highlight the appealing views from the rooms and appreciate the daily room cleaning services provided. Overall, the common consensus is that the hotel itself is clean and tidy, extending this cleanliness from the rooms to various facilities such as the fitness area, sauna and even the pool.
However, reviews also indicate some areas needing attention. The bathrooms are notably mentioned multiple times for mold issues, especially around the shower tiles and grout, detracting from the otherwise positive impressions. The cleanliness of the pool and wellness area could also use improvement, alongside recurring issues with the cleanliness of public areas like the lobby and hallways. Windows, while offering beautiful views, are often described as dirty, which slightly diminishes the otherwise immaculate appearance of the rooms.
Despite these issues, Maashotel Rotterdam Centre still offers a clean and comfortable environment with beautiful views, modern amenities and efficient daily cleaning. Addressing the specific areas noted for cleanliness concerns could further enhance the guest experience.
The reviews of Maashotel Rotterdam Centre reveal a mixed but generally positive impression of the hotel's staff. Visitors often highlighted the friendly and helpful nature of the personnel, describing them as kind, polite and welcoming. Guests appreciated the multilingual capabilities of the staff, which contributed to a pleasant stay. Reception staff, in particular, were frequently noted for their friendliness and efficiency despite occasional inexperience and slow service during peak times.
On the downside, a few guests encountered unfriendly and rude behavior, particularly at check-in and check-out, which sometimes led to longer wait times and dissatisfaction. Other criticisms pointed out inconsistent service quality with some staff appearing uninterested or uninformed.
Overall, the majority of the feedback emphasizes the positive aspects of the staff, commending their courtesy, attentiveness and the personal touch they brought to guest experiences. However, it is clear there is room for improvement in staff training and service consistency to ensure all guests receive uniformly high standards of hospitality.
The Maashotel Rotterdam Centre garners mixed reviews when it comes to its Wi-Fi services. While some guests experienced good internet connection with fast WiFi and good TV reception, others found the connectivity to be unreliable and slow. Reports vary with a significant number of guests mentioning problems such as weak Wi-Fi signals, slow internet speeds and even non-existent Wi-Fi in certain rooms. Many noted issues like buffering while streaming and the necessity to rely on mobile data due to poor hotel Wi-Fi. However, there were also mentions of WiFi working fine without any issues in some cases, indicating that experiences might differ depending on the room or location within the hotel. Overall, while the Wi-Fi experience at Maashotel Rotterdam Centre can be satisfactory for some, there may be considerable inconsistencies and potential connectivity challenges for other guests.
The gym at the Maashotel Rotterdam Centre receives mixed feedback from guests. Many appreciate that a gym is available on the 8th floor, often highlighting its amazing view of the city and canals, which provides a pleasant setting for a workout. Some found the gym facilities nice and noted that the fitness room was spacious with up-to-date equipment. Additionally, gym access is a valuable inclusion in the room rate, alongside spa facilities including a pool.
However, the majority of reviews point out that the gym is very small, often described as a corner with just a couple of cardio machines or a small fitness area with limited equipment. Several guests commented on the outdated and poorly maintained equipment with some noting that certain machines were broken. There were mentions of an unpleasant odor in the gym area, which detracted from the overall experience.
For fitness enthusiasts looking for a comprehensive gym facility, the offerings might fall short of expectations. Nonetheless, for a basic workout with the added perks of a stunning city view, the gym at Maashotel Rotterdam Centre serves its purpose.
The pool at the Maashotel Rotterdam Centre receives mixed feedback from guests. Positively noted aspects include its cleanliness, pleasant temperature at times and the beautiful views from the pool area. Guests appreciated the additional amenities like the sauna and steam room, which many found to be enjoyable and relaxing. The heated pool, when properly managed, was also praised for offering a comfortable swimming experience and it remains accessible with generous operating hours.
However, several reviews mention that the pool is quite small, often becoming crowded and sometimes dirty, particularly in the evenings. Another recurring issue is the cold water temperature, which multiple guests found uncomfortable. Maintenance appears inconsistent with instances of the pool being closed due to water quality issues and the Turkish steam bath occasionally being out of order. Despite these drawbacks, the pool's availability and the inclusion of spa facilities seem to enhance the overall guest experience, allowing for a relaxing retreat within the hotel.
Maashotel Rotterdam Centre proves to be an outstanding destination for families seeking a memorable holiday experience. The hotel boasts interconnected family rooms that are comfortable and tidy, making it accommodating for big families. Reviewers highlight the family-friendly atmosphere and facilities that ensure guests of all ages have a delightful stay. Families enjoyed the swimming pool, which is perfect for kids, providing a suitable and enjoyable environment for both relaxation and fun.
Guests, including those who traveled with young children and teenagers, noted that the hotel's amenities catered well to family needs. Family rooms offered ample space and convenience, making the stay comfortable and stress-free. Many guests felt that the family pool and overall environment greatly contributed to an enjoyable holiday with kids expressing their love for the swimming experience.
With its friendly for kids reputation and range of activities suitable for children, many family travelers consider Maashotel Rotterdam Centre a great place to holiday. The family-focused facilities, including a spa pool and highlighted family time experiences, ensure that children are entertained and families leave with happy memories. Despite some minor issues like changing rooms, the overall consensus is that this hotel is an excellent choice for a family-friendly vacation.
Maashotel Rotterdam Centre is perfectly situated for those looking to enjoy the vibrant nightlife of Rotterdam. Guests appreciate the hotel's proximity to a lively city center filled with bars, restaurants and cozy night spots. It's an ideal choice for attending concerts at Ahoy, given its close location. The convenience of nearby parking facilities also adds to the appeal.
While the bar within the hotel itself received mixed reviews with some finding it fun and others noting a lack of coziness or staff presence, the hotel's location makes it easy to explore the extensive nightlife options in the surrounding area. Whether it's pubs, cafés or late-night eateries, there are plenty of choices just a short walk away. The nearby Amstel and Maas areas are particularly noted for their nightlife, adding to the region's reputation as a hotspot for parties and evening entertainment. For those looking to stay close to the action, Maashotel Rotterdam Centre offers a prime position in the heart of Rotterdam's bustling nocturnal scene.
The Maashotel Rotterdam Centre has received a mix of reviews regarding its four-star rating, facilities and services. Guests have varied opinions on whether it truly meets the standards of a four-star establishment. Some found it to be a fine example of a four-star place, worthy of its rating and met their expectations with great facilities, calling it a great four-star experience and generally a nice four-star hotel.
However, a significant number of reviews suggest that it falls short of the four-star benchmark. Several guests mentioned it felt more like a three-star hotel, highlighting specific shortcomings like the lack of complimentary water in the room and absence of small amenities such as disposable toothbrushes. There were also mentions of quality issues that one wouldn't expect in a four-star hotel, such as rooms not being sufficiently equipped and facilities not meeting higher-end expectations. Some guests noted disappointment, especially considering the price point, such as expecting multiple sinks in the bathroom for the rate of 230 euros per night.
While some guests felt their expectations for a four-star hotel were met, others expressed that the experience did not justify the four-star rating, labeling it as not more than a four-star hotel or even questioning its worthiness of any stars at all.
Maashotel Rotterdam Centre appears to be a mixed bag for business travelers. Its notable strengths include a central location ideal for business, making it an excellent base for city exploration as well as business-related activities. The hotel boasts various business-friendly amenities such as conference rooms and a business center, enhancing its appeal for corporate meetings and business stays.
Reviews highlight that the hotel is not only suited for business trips but also good for solo travelers. Clean rooms, good beds and friendly staff contribute positively to the overall experience for business guests. However, there are a few significant drawbacks. Issues with Wi-Fi and internet connectivity are recurrent points of concern, potentially impacting any work reliant on stable internet access. Additionally, there are mentions of a lack of power outlets near the bed, which could inconvenience guests needing to charge devices overnight.
Some guests also noted that parts of the hotel, like the panorama area, are reserved solely for meetings, limiting access to certain facilities. There were complaints about unprofessional and lengthy check-in processes, further detracting from the overall experience. Despite these points, for those prioritizing location and basic business amenities, Maashotel Rotterdam Centre remains a viable option.
The Maashotel Rotterdam Centre features an indoor swimming pool frequently mentioned in guest reviews. Many visitors appreciated the clean and well-maintained heated pool, describing it as very nice, pleasant and a great amenity to enjoy during their stay. The presence of a sauna alongside the heated pool was an added bonus for relaxation.
However, a few guests noted that the pool water could sometimes be colder than expected, affecting their overall swimming experience. Despite these occasional remarks, the heated pool generally received positive feedback for its comfort and maintenance. Overall, the indoor heated pool at Maashotel Rotterdam Centre is a valued facility, offering guests a pleasant and relaxing experience.
The indoor pool at Maashotel Rotterdam Centre receives mixed reviews from guests, though there are several positive remarks. Many appreciate the convenience and cleanliness of the indoor pool, describing it as a well-maintained and wonderful facility to use. The presence of a sauna and steam room alongside the pool adds to its appeal, providing a pleasant space for relaxation. Additionally, the indoor pool offers a nice enhancement to the overall hotel experience with some guests considering it a notable plus.
However, there are some areas for improvement. A recurring point of criticism is the pool's temperature with several guests mentioning that it was too cold for comfort. Furthermore, the pool's size and crowding seem to be common concerns with remarks about it being small and often busy. Guests also pointed out the lack of a reservation system, which could potentially help manage the number of users at any given time.
While some reviews note the indoor pool area as stuffy and even dirty at times, the majority still recognize it as a nice feature. There were also mentions of the pool being in a neighboring hotel and the absence of bathrobes in rooms, which could be minor inconveniences for some visitors. Despite these critiques, the indoor pool, complete with its spa services, overall remains a highlighted amenity for many staying at the hotel.
Maashotel Rotterdam Centre offers a notably romantic experience with multiple guests highlighting its beautiful and romantic location. The view, especially of the waterfront in the evening, is often described as indescribable and romantic, adding a unique charm to the stay. Couples consistently praise the lovely atmosphere and the serene water views from the rooms, enhancing their romantic feelings. Enjoying a delicious breakfast paired with a great view starts the day perfectly, while a good night's sleep after a romantic evening concludes a memorable stay. The combination of a great location, lovely staff and stunning views positions Maashotel Rotterdam Centre as an enchanting choice for a romantic weekend.
Maashotel Rotterdam Centre offers a dog-friendly environment that accommodates pets well, making traveling with a dog uncomplicated. Dogs are allowed in rooms and can even be left alone, which adds to the convenience for pet owners. The hotel features specific dog-friendly rooms and ensures pets are welcome. However, some inconsistencies in staffing and the issue of having too many dogs in the hotel were noted. Despite these minor setbacks, the overall experience for guests traveling with dogs is positive.
Location Show Map
Location
Guests rave about the stunning views, particularly of the Erasmus Bridge and the Maas river, directly from their rooms. Whether you're looking to visit museums, the shopping district or enjoy the city's nightlife, everything is within walking distance or a short metro ride away.
In addition to its strategic location, the hotel offers modern facilities, including a spa, swimming pool and fitness center. The rooms are praised for their cleanliness and comfort, contributing to the overall positive experience. The convenience of nearby parking and easy access by metro are additional perks for those traveling by car or public transport.
Overall, Maashotel Rotterdam Centre combines excellent geographical positioning with a range of amenities, making it a top choice for both leisure and business travelers.
Breakfast
Many appreciate the beautiful views of the river and Rotterdam skyline while dining, adding a pleasant and scenic aspect to the meal. Reviewers also frequently mention the friendly and helpful staff who contribute to the positive breakfast experience. However, some guests find the breakfast to be overpriced relative to the experience. There are occasional mentions of issues such as the buffet not being replenished quickly enough during busy periods and the lack of plant-based milk options.
Despite these minor criticisms, the breakfast at Maashotel Rotterdam Centre generally stands out for its quality, variety and the delightful atmosphere, making it a noteworthy element of the stay for many guests.
Dinner
However, there are significant downsides noted. Many guests faced issues with the limited operational hours of the restaurant and bar with some finding them entirely closed during their stay. This led to the inconvenience of hunting for dining options elsewhere, sometimes late at night. The limited menu, occasionally poor room service and high prices for cocktails—peaking at 18 euros—add to the list of disappointments. Cleanliness concerns were also raised regarding the restaurant and breakfast room, alongside complaints about power outlets being insufficient in rooms.
Overall, while the food and drink quality can be high when available, the restrictive dining options and operational issues may detract from the overall experience at Maashotel Rotterdam Centre.
Rooms
However, the size of the rooms is frequently mentioned as a drawback with many guests finding them to be rather small and cramped. This is particularly noted in contrast to the images provided online, which some feel are misleading. Furthermore, the rooms are described by some as outdated or in need of renovation with specific complaints about bathroom facilities and a lack of useful plugs and other amenities like coffee machines, robes and slippers.
Despite these criticisms, many guests appreciated the hotel's central location and the overall comfort of their rooms. There is a clear division in experiences based on room type and location within the hotel with some upgraded rooms offering more space and better views. For travelers prioritizing a scenic view and a clean, modern space, Maashotel Rotterdam Centre can be a good choice, though for those needing more room or updated facilities, it may not meet the high expectations.
Beds
Cleanliness
However, reviews also indicate some areas needing attention. The bathrooms are notably mentioned multiple times for mold issues, especially around the shower tiles and grout, detracting from the otherwise positive impressions. The cleanliness of the pool and wellness area could also use improvement, alongside recurring issues with the cleanliness of public areas like the lobby and hallways. Windows, while offering beautiful views, are often described as dirty, which slightly diminishes the otherwise immaculate appearance of the rooms.
Despite these issues, Maashotel Rotterdam Centre still offers a clean and comfortable environment with beautiful views, modern amenities and efficient daily cleaning. Addressing the specific areas noted for cleanliness concerns could further enhance the guest experience.
Staff
On the downside, a few guests encountered unfriendly and rude behavior, particularly at check-in and check-out, which sometimes led to longer wait times and dissatisfaction. Other criticisms pointed out inconsistent service quality with some staff appearing uninterested or uninformed.
Overall, the majority of the feedback emphasizes the positive aspects of the staff, commending their courtesy, attentiveness and the personal touch they brought to guest experiences. However, it is clear there is room for improvement in staff training and service consistency to ensure all guests receive uniformly high standards of hospitality.
Wi-Fi
Gym
However, the majority of reviews point out that the gym is very small, often described as a corner with just a couple of cardio machines or a small fitness area with limited equipment. Several guests commented on the outdated and poorly maintained equipment with some noting that certain machines were broken. There were mentions of an unpleasant odor in the gym area, which detracted from the overall experience.
For fitness enthusiasts looking for a comprehensive gym facility, the offerings might fall short of expectations. Nonetheless, for a basic workout with the added perks of a stunning city view, the gym at Maashotel Rotterdam Centre serves its purpose.
Pool
However, several reviews mention that the pool is quite small, often becoming crowded and sometimes dirty, particularly in the evenings. Another recurring issue is the cold water temperature, which multiple guests found uncomfortable. Maintenance appears inconsistent with instances of the pool being closed due to water quality issues and the Turkish steam bath occasionally being out of order. Despite these drawbacks, the pool's availability and the inclusion of spa facilities seem to enhance the overall guest experience, allowing for a relaxing retreat within the hotel.
Family
Guests, including those who traveled with young children and teenagers, noted that the hotel's amenities catered well to family needs. Family rooms offered ample space and convenience, making the stay comfortable and stress-free. Many guests felt that the family pool and overall environment greatly contributed to an enjoyable holiday with kids expressing their love for the swimming experience.
With its friendly for kids reputation and range of activities suitable for children, many family travelers consider Maashotel Rotterdam Centre a great place to holiday. The family-focused facilities, including a spa pool and highlighted family time experiences, ensure that children are entertained and families leave with happy memories. Despite some minor issues like changing rooms, the overall consensus is that this hotel is an excellent choice for a family-friendly vacation.
Nightlife
While the bar within the hotel itself received mixed reviews with some finding it fun and others noting a lack of coziness or staff presence, the hotel's location makes it easy to explore the extensive nightlife options in the surrounding area. Whether it's pubs, cafés or late-night eateries, there are plenty of choices just a short walk away. The nearby Amstel and Maas areas are particularly noted for their nightlife, adding to the region's reputation as a hotspot for parties and evening entertainment. For those looking to stay close to the action, Maashotel Rotterdam Centre offers a prime position in the heart of Rotterdam's bustling nocturnal scene.
4 Star
However, a significant number of reviews suggest that it falls short of the four-star benchmark. Several guests mentioned it felt more like a three-star hotel, highlighting specific shortcomings like the lack of complimentary water in the room and absence of small amenities such as disposable toothbrushes. There were also mentions of quality issues that one wouldn't expect in a four-star hotel, such as rooms not being sufficiently equipped and facilities not meeting higher-end expectations. Some guests noted disappointment, especially considering the price point, such as expecting multiple sinks in the bathroom for the rate of 230 euros per night.
While some guests felt their expectations for a four-star hotel were met, others expressed that the experience did not justify the four-star rating, labeling it as not more than a four-star hotel or even questioning its worthiness of any stars at all.
Business
Reviews highlight that the hotel is not only suited for business trips but also good for solo travelers. Clean rooms, good beds and friendly staff contribute positively to the overall experience for business guests. However, there are a few significant drawbacks. Issues with Wi-Fi and internet connectivity are recurrent points of concern, potentially impacting any work reliant on stable internet access. Additionally, there are mentions of a lack of power outlets near the bed, which could inconvenience guests needing to charge devices overnight.
Some guests also noted that parts of the hotel, like the panorama area, are reserved solely for meetings, limiting access to certain facilities. There were complaints about unprofessional and lengthy check-in processes, further detracting from the overall experience. Despite these points, for those prioritizing location and basic business amenities, Maashotel Rotterdam Centre remains a viable option.
Heated Pool
However, a few guests noted that the pool water could sometimes be colder than expected, affecting their overall swimming experience. Despite these occasional remarks, the heated pool generally received positive feedback for its comfort and maintenance. Overall, the indoor heated pool at Maashotel Rotterdam Centre is a valued facility, offering guests a pleasant and relaxing experience.
Indoor Pool
However, there are some areas for improvement. A recurring point of criticism is the pool's temperature with several guests mentioning that it was too cold for comfort. Furthermore, the pool's size and crowding seem to be common concerns with remarks about it being small and often busy. Guests also pointed out the lack of a reservation system, which could potentially help manage the number of users at any given time.
While some reviews note the indoor pool area as stuffy and even dirty at times, the majority still recognize it as a nice feature. There were also mentions of the pool being in a neighboring hotel and the absence of bathrobes in rooms, which could be minor inconveniences for some visitors. Despite these critiques, the indoor pool, complete with its spa services, overall remains a highlighted amenity for many staying at the hotel.
Romantic
Dog Friendly
Yes, DoubleTree by Hilton Rotterdam Centre has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at DoubleTree by Hilton Rotterdam Centre.
Yes, DoubleTree by Hilton Rotterdam Centre welcomes dogs.
Yes, parking facilities are available at DoubleTree by Hilton Rotterdam Centre.
Yes, DoubleTree by Hilton Rotterdam Centre has a gym.
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