Ibis Styles Rouen Centre Cathédrale

Rouen 49.43745400, 1.09618300 , 9 Place De La Republique (Show on Map)
6.4
Rated


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Summary of reviewsThe Ibis Styles Rouen Centre Cathédrale is highly regarded for its prime location in the heart of Rouen, making it an excellent base for exploring the city's historic sites. Guests appreciate its proximity to major attractions such as the cathedral, old town and the Seine River, enjoying scenic views and ease of access to vibrant dining spots.

The breakfast receives favorable feedback with many guests commending the variety and quality, particularly the fresh offerings like croissants, crepes and freshly squeezed orange juice. Despite occasional overcrowding and minor maintenance issues, the breakfast generally provides good value for money.

The rooms offer mixed experiences. Many guests enjoy the comfortable beds and exceptional views of the cathedral or the Seine. While soundproofing and bedding quality receive praise, some rooms are noted to be small and in need of refurbishment with issues like outdated furnishings and cleanliness inconsistencies. However, positive aspects like organized and cozy rooms enhance the stay for many.

Cleanliness feedback varies with many guests praising clean bedding and well-maintained common areas. However, some report issues like dust and poorly maintained bathrooms, indicating room for improvement in housekeeping consistency.

The staff consistently earn high marks for their friendliness and professionalism. Guests frequently highlight their warm, accommodating nature and prompt service, which significantly enhances the overall experience at the hotel. Occasional criticisms of staff availability and politeness exist but are outweighed by the overwhelmingly positive interactions.

Wi-Fi service is generally satisfactory, particularly praised for its reliability in rooms, though some guests experience connectivity issues, especially on higher floors.

The hotel caters well to families, offering family-friendly amenities and welcoming provisions for children. While family room sizes vary, they tend to suffice for short stays despite some layout issues.

Bedding comfort is another strong point with many guests praising the quality and ensuring restful nights. Some have noted issues with the firmness or condition of mattresses, but the general consensus remains positive.

Regarding its three-star rating, the hotel presents a mixed bag. The facility is somewhat dated, but guests appreciate elements like the fresh breakfast offerings and overall value for money, making it suitable for short stays.

For business travelers, the central location, reliable Wi-Fi and pleasant staff make it a convenient choice. However, limited business facilities and room-specific issues like the quality of pillows may require attention. Despite these nuances, the Ibis Styles Rouen Centre Cathédrale offers a decent, budget-friendly option for both leisure and business visitors.
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Hotel with EV Charging Stations
The hotel provides an electric vehicle charging station, situated directly in front of the hotel. This ensures accessible charging for guests.

3-Star Hotel
This centrally located hotel provides a convenient base for exploring Rouen's attractions. It offers comfortable accommodations and is well-suited for tourists.

Family Friendly Hotel

Dog Friendly Hotel

Business Hotel

Room Types
Standard Double Room This double room has a flat-screen TV and a private bathroom.

Standard Twin Room This twin room features a flat-screen TV and a private bathroom.

Standard Single Room with Balcony and View This single room features a flat-screen TV and a private bathroom.

2 Adjacent Rooms (non-communicating) The double room offers a carpeted floor, heating, as well as a private bathroom featuring a shower and a hairdryer. The double room provides a flat-screen TV with cable channels, soundproof walls, a wardrobe, a dressing room as well as city views. The unit offers 3 beds.

Family Room with double bed and sofa bed The quadruple room provides soundproof walls, a wardrobe, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

Guest Reviews
6.4
Rated
Location
Located in the heart of Rouen, Ibis Styles Rouen Centre Cathédrale offers an exceptional base for exploring this historic city. Guests consistently praise its central location, which places major attractions such as the magnificent cathedral and the charming old town within walking distance. The hotel's proximity to the Seine River also provides scenic views for a pleasant stay.

Many reviews commend the convenience of having public parking close by, despite some noting it can be expensive and a bit of a walk from the hotel. The accessibility to the city's historical landmarks and vibrant dining scene makes it an excellent choice for tourists. With a perfect balance of comfort and strategic positioning, guests find it ideal for both short visits and extended stays.

Overall, the Ibis Styles Rouen Centre Cathédrale is highly recommended for those who want to immerse themselves in Rouen's rich history and cultural offerings, all while enjoying the convenience of a centrally located hotel.

Breakfast
The breakfast experience at Ibis Styles Rouen Centre Cathédrale generally receives favorable feedback from guests. Several reviews highlight that the breakfast is very good, often described as varied and plentiful with fresh products, including freshly squeezed orange juice and a decent selection of cheese. The presence of freshly squeezed orange juice is frequently noted and appreciated as a pleasant surprise for a three-star hotel. Many guests also commend the breakfast for its quality and variety, noting options such as croissants, crepes, cereals, eggs and fresh bread.

However, some guests found the breakfast to be basic and expressed concerns over certain items not being fresh, such as rubbery croissants. The limited variety and occasional lack of replenishment were also mentioned as areas needing improvement. Despite these drawbacks, the overall impression is that the breakfast offers good value for money and enhances the stay, especially with its generous and satisfying offerings. The breakfast space could sometimes be overcrowded and have maintenance issues, but the positive aspects generally outweigh these concerns.

Rooms
The rooms at Ibis Styles Rouen Centre Cathédrale elicit mixed feedback from guests. Many appreciate the exceptional views some rooms offer, particularly those overlooking the cathedral or the Seine. Guests also note that rooms are adequately soundproofed and the comfortable, sizable beds enhance the stay. The warm and efficiently organized rooms are also highlighted, especially when they come with modern amenities and well-appointed furnishings.

However, numerous reviews point out the small and sometimes cramped nature of many rooms and bathrooms. The minimalistic and outdated aspects are frequently mentioned with some rooms needing refurbishment due to issues like poor renovation quality, old furnishings and broken fixtures. Cleanliness is another recurring concern with several guests mentioning dusty conditions and inadequate maintenance.

Despite these drawbacks, the location of the hotel and the comfort of the rooms, especially in terms of bedding, seem to be appreciated. Overall, while some rooms are spacious and offer pleasing views, there is a clear indication that renovations and improved cleanliness could greatly enhance the overall guest experience.

Beds
At the Ibis Styles Rouen Centre Cathédrale, guest feedback concerning the beds appears to be mostly favorable with numerous guests praising the comfort of the bedding. Phrases such as “comfortable bedding,” “extremely comfortable beds,” and “comfortable large bed” repeatedly highlight the general appreciation for the quality of sleep offered. Guests frequently mentioned that the bedding was of good quality, contributing to restful nights without disturbance.

However, there are instances where guests encountered less satisfactory experiences. A few reviews indicated issues like overly soft or firm beds, deformed bedding and occasional discomfort due to worn-out mattresses. Despite these sporadic complaints, the consensus leans towards positive with remarks about "comfortable and clean" rooms underscoring the overall satisfactory nature of the accommodations.

For travelers prioritizing good bedding, Ibis Styles Rouen Centre Cathédrale generally delivers, although some individual preferences might not always be met. The beds’ comfort is often complemented by the cleanliness and quality of the room environment, making it a reliable choice for a good night’s rest in Rouen.

Cleanliness
The cleanliness of Ibis Styles Rouen Centre Cathédrale varies significantly across reviews with some guests reporting outstanding cleanliness and others highlighting serious concerns. Many guests praised the hotel for its clean and comfortable bedding, well-maintained common areas and tidiness. There were specific mentions of the clean bathrooms, well-organized rooms and clean floors, along with consistent daily upkeep of rooms and towels.

However, several guests pointed out issues such as dusty rooms, dirty walls, poorly maintained bathrooms and inadequately washed laundry. Some reported finding dust on curtains and baseboards and even spotting hair in bathrooms. The presence of paint smells and occasional clutter from housekeeping led to comments on insufficient room preparation. Problems like clogged showers, stained comforters and overall tired and dated decor were also noted.

While the cleanliness at the hotel showed strengths in certain aspects and areas, inconsistencies and lapses were notable, affecting the overall guest experience.

Staff
At 'Ibis Styles Rouen Centre Cathédrale', guests consistently praise the exceptional friendliness and professionalism of the staff. The reception team stands out for their warm, accommodating nature, often described as welcoming, attentive and helpful. Reviews frequently highlight the cheerful demeanor of the staff, even under difficult circumstances with multiple mentions of their prompt and efficient service.

Guests note the staff's willingness to go out of their way to assist with any requests and their pleasantly humorous interactions. The young man, in particular, received commendation for his late-night welcome, being both smiling and helpful. The courteous nature of the entire team, along with their attentiveness to anti-Covid regulations, reflects a high standard of hospitality.

While there are occasional criticisms about the reception staff's politeness and availability, the overall impression remains overwhelmingly positive. Guests appreciate the professional, polite and warm interactions, making their stays more enjoyable. The staff's consistent kindness, detailed local knowledge and attentive service contribute significantly to the positive experience at this hotel.

Wi-Fi
The Wi-Fi experience at Ibis Styles Rouen Centre Cathédrale presents a mix of reviews. On a positive note, guests commend the hotel for offering good and reliable free Wi-Fi, particularly praising its performance in the rooms. Some visitors have highlighted improvements compared to their previous stays, noting that the Wi-Fi is generally satisfactory if requested. However, challenges are apparent, including difficulties in connecting and weak signals on higher floors. Some guests faced issues with non-existent or unusable Wi-Fi at certain times and noted that the connection sometimes falters as the day progresses. Despite these inconsistencies, the Wi-Fi service remains a commendable aspect for many guests.

Family
The Ibis Styles Rouen Centre Cathédrale offers a mixed experience for families with notable positive and negative aspects regarding accommodation for children. The reviews highlight that family rooms vary significantly in size with terms such as "comfortable for a family of four" and "surprisingly spacious and comfortable" contrasting with descriptions like "very small," "tiny room for a family," and "a squeeze."

Some reviewers remarked that the rooms suffice for short stays despite their compactness, mentioning that for a few nights, the limited space is adequate. Specific complaints included the positioning of sofa beds and the need for family beds to be remodeled, pointing to some room layout issues.

On the positive side, the hotel is acknowledged as family-friendly with care taken in welcoming children and it boasts a spacious and decent-sized breakfast room, which provides a comfortable start to the day for families. Additionally, the rooms are described as having all required amenities for their price, indicating value and essential conveniences.

Overall, while the Ibis Styles Rouen Centre Cathédrale is hospitable towards families, the experience heavily depends on the particular room allocated, making it advisable for potential guests to manage expectations in terms of room size and layout.

3 Star
The Ibis Styles Rouen Centre Cathédrale garners mixed reviews regarding its three-star rating with several guests feeling it falls short of this standard. While the facility is dated and some elements are showing signs of age, the establishment offers a few notable positives. Guests appreciated the surprise of fresh orange juice at breakfast, which is often unexpected for a hotel of its category. Though the breakfast is basic and the rooms are small, many find the price performance satisfactory. It is recommended primarily for those seeking a simple and decent place to stay, particularly suited for short stops. Despite its shortcomings, the value for money is frequently highlighted as a key aspect.

Business
Ibis Styles Rouen Centre Cathédrale offers a convenient and central location for business travelers, making it an ideal choice for those needing to stay in the heart of the city. Guests have noted the reliable wifi and pleasant staff, which enhance the overall experience for business stays. The breakfast buffet is praised for its varied selection, providing a good start to the day. However, the hotel has limited business facilities and some areas, such as the business center, could benefit from updates. Despite some issues like poor-quality pillows and the lack of hooks or bars in the bathrooms, the hotel remains a good option for an overnight business trip, especially for those on a budget.


No, Ibis Styles Rouen Centre Cathédrale doesn't have any pool.

No, a spa isn't available at Ibis Styles Rouen Centre Cathédrale.

Yes, Ibis Styles Rouen Centre Cathédrale welcomes dogs.

No, parking facilities aren't available at Ibis Styles Rouen Centre Cathédrale.

No, Ibis Styles Rouen Centre Cathédrale doesn't have a gym.

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