SUN & MOON, Riverside Hotel offers a unique and serene retreat, praised for its splendid river views and tranquil atmosphere, thanks to its slightly out-of-town location. While it may pose challenges for those seeking proximity to city attractions, its setting provides a peaceful escape from the bustling city center, especially appreciated by guests heading south or those preferring a quieter environment.
The hotel's breakfast receives high accolades, recognized as one of the best in Phnom Penh, with a diverse buffet catering to both European and Asian tastes. Guests enjoy a superb breakfast experience, enhanced by the beautiful dining hall and attentive staff. Although some items come with additional charges and there's room for improvement to match the hotel's high standards, the morning offerings are generally seen as delicious and varied.
Rooms at SUN & MOON are consistently praised for their spaciousness, cleanliness, and elegant design. Guests highlight the comfort and luxury of the rooms, with lovely balconies providing breathtaking city views. The infinity pool overlooking the Mekong River adds a layer of relaxation and enjoyment. While minor issues exist, the overall accommodation experience is described as clean, quiet, and luxurious, with exceptional service from friendly and attentive staff.
The hotel's modern aesthetics and immaculate cleanliness extend to public areas, contributing to a pleasing stay for guests. Although there are small concerns about air quality and sauna maintenance, these do not overshadow the hotel's commitment to cleanliness and comfort.
SUN & MOON's staff is often noted as a highlight, delivering exceptional service that enhances the hospitality experience. The team is praised for their friendliness, attentiveness, and ability to cater to guests' needs, with staff fluent in multiple languages, accommodating international visitors seamlessly. The hotel is renowned for its warm and inviting atmosphere, thanks in large part to its outstanding staff.
Fitness enthusiasts will find the hotel's gym impressive, offering exceptional facilities that stand out in hotel complexes. Despite some temporary closures, the gym provides a remarkable fitness experience, and together with the well-received infinity pool, contributes to the hotel's strong wellness offerings.
Overall, SUN & MOON, Riverside Hotel is a standout choice for travelers seeking a peaceful retreat with superb amenities, excellent service, and memorable views, making for an exceptional and enjoyable stay.
The 'CHECK inn Phnom Penh Royal Palace' is celebrated for its exceptional location in the heart of Phnom Penh, providing easy access to the city's cultural and historical attractions, such as the Royal Palace and Central Market. Guests find its central position ideal for both sightseeing during the day and enjoying nearby nightlife in the evening, despite the initial impression of some streets.
Rooms at the hotel offer a modern, industrial décor that has captured the admiration of many. Guests consistently appreciate the spaciousness, cleanliness, and well-equipped nature of the accommodations. Luxurious beds and bathrooms with city views add to the comfort and overall positive experience for visitors. The quality of sleep is further enhanced by these plush, soft beds, contributing to a restful stay.
The hotel’s standout feature is undoubtedly its rooftop infinity pool, offering breathtaking views of the cityscape and Tonle Sap. This urban oasis, complemented by a stylish bar and restaurant, is highlighted as a significant element of an enjoyable stay, adding both charm and relaxation.
While guests generally enjoy the breakfast experience, with its scenic rooftop views and variety, there are areas noted for improvement, such as organization and range of offerings. However, the friendly and helpful staff often enhance the dining experiences, alongside their overall superb service in attending to guest needs across the hotel. The staff's warm demeanor and attentive service leave a lasting positive impression.
Cleanliness is another clove of satisfaction for guests, with praise extending from the rooms to all areas of the hotel. Although there are minor suggestions for bathroom cleanliness enhancements, the modern and immaculate environment is widely appreciated.
In terms of luxury, the CHECK inn delivers an experience that combines international flair with local charm. The luxury aspects, particularly the rooftop pool and views, and the scale of rooms, remain impressive, often at an attractive price point.
While some guests note a disparity between the claimed five-star standard and their experiences, predominantly attributing this to service and amenity expectations, the majority of visitors find the hotel offers extraordinary value as more of a solid three-star stay, rather than five. Nonetheless, for travelers seeking affordability and comfort in a central location, CHECK inn Phnom Penh Royal Palace remains a compelling choice.