Sarana Hôtel & Spa, nestled in the heart of the Cirque de Salazie, offers a serene retreat with stunning natural beauty and exceptional facilities. The hotel's location, surrounded by majestic mountains, is a major draw for guests, providing breathtaking views from every corner, including balconies, the pool, and during meals. Its picturesque setting creates an idyllic and peaceful environment, enhancing the hotel's tranquil charm and making it a perfect spot for a rejuvenating getaway.
Dining at the hotel is a memorable experience, especially during breakfast, which is celebrated for its variety, quality, and the serene, scenic backdrop that enhances the meal. The restaurant also impresses with delicious and well-crafted dinners, despite some noting a limited menu. The attentive service and live entertainment create a unique and enjoyable dining atmosphere.
Sarana Hôtel & Spa's rooms are praised for their comfort, cleanliness, and luxurious amenities. Guests enjoy the spacious layouts, high-standard design, and stunning views. While some minor issues with room expectations were noted, the overall accommodation experience remains positive, with many highlighting the comfortable beds and quality bedding as a standout feature.
The hotel excels in cleanliness, with well-maintained common areas and rooms contributing to a pleasant stay. The staff consistently receives high praise for their professionalism, friendliness, and dedication to ensuring a warm and inviting atmosphere for guests.
The heated pool is a cherished feature, offering an awe-inspiring setting and a relaxing retreat with majestic mountain views. Although some guests mentioned it being occasionally cold, the overall pool experience is highly recommended, especially with the unforgettable infinity pool.
The spa, while noted for excellent treatments like the Zen massage by Séverine, faces challenges with availability and communication, highlighting areas for improvement. The hotel could benefit from enhanced infrastructure and clearer communication to fully meet guest expectations in this aspect.
Despite minor critiques, Sarana Hôtel & Spa offers a luxurious retreat in a breathtaking setting, with standout service, dining, and accommodation experiences that leave a lasting impression on its visitors.
L'Escale Royale, nestled in the stunning valley of La Reunion, offers guests an exceptional location with breathtaking views and easy access to some of the region's most picturesque spots, including Salazie circus and the white waterfall. It's an ideal base for exploring the area's natural beauty, providing a peaceful atmosphere perfect for relaxation or adventure.
The hotel is renowned for its breakfast, which receives high praise for its quality and variety. Guests enjoy the homemade elements crafted from garden-grown ingredients, and the emphasis on local products provides an authentic taste of Reunionese cuisine. Breakfast here is a standout feature, offering a generous spread of fresh breads, pastries, and fruit juices in a warm atmosphere.
Dinner at L'Escale Royale is a culinary delight, featuring homemade Creole cuisine that showcases the rich flavors of Reunionese specialties. Guest reviews highlight the exceptional dining experience, praising the delicious meals made with quality regional products and vegetables from the garden. The dining atmosphere is characterized by warmth and friendliness, making each meal a social experience enjoyed within the inviting poolside setting.
The rooms are consistently praised for their spaciousness, cleanliness, and comfort. Guests appreciate the immaculate condition of the accommodations, despite occasional remarks of outdated décor. Family rooms offer ample space, and the innovative conversion of an old garage into accommodation adds a unique touch. Though some furnishing elements could be improved, the overall comfort and functionality of the rooms contribute to a pleasant stay.
Cleanliness is a significant highlight at L'Escale Royale, with guests describing the property and rooms as impeccably clean and well-arranged. While the pool's cleanliness could be enhanced, the surrounding attractions, such as Cascade Blanche, add to the charm of the destination.
The staff at L'Escale Royale are exceptional, with Sébastien and the team leaving a lasting impression through their welcoming nature and excellent hospitality. Guests commend the staff's attentiveness, kindness, and communicative skills, contributing significantly to the positive experience.
The heated indoor pool is a notable feature, offering a warm and relaxing environment that guests find delightful after a day of exploring. Its pleasant temperature and inviting ambiance make it a cherished facility, providing the perfect spot for relaxation and rejuvenation.
Overall, L'Escale Royale offers a harmonious blend of natural beauty, exceptional dining, comfortable accommodations, and attentive service, creating a memorable experience for visitors exploring the diverse landscapes of La Reunion.
Matilona stands out as a prime destination for travelers looking to experience the natural beauty of the East Coast while enjoying exceptional accommodations. Set amidst serene surroundings, the hotel provides convenient access to hiking trails and fascinating lava tunnels, making it an ideal base for exploration. Guests frequently laud the peaceful ambiance of the beautifully landscaped garden and the well-maintained pool, which provide perfect spots for relaxation. Matilona’s rooms are spacious and thoughtfully designed, with high-quality bedding and charming décor contributing to a comfortable and inviting atmosphere. The commitment to maintaining cleanliness and elegance is evident throughout the hotel, earning praise for its suites equipped with luxurious touches, like the memorable four-poster bed.
The breakfast experience at Matilona is consistently highlighted as a standout feature, rivaling offerings at luxury establishments. Guests delight in the extensive array of fresh bread, homemade jams, fruits, yogurt, and savory selections, all presented in a soothing setting. The staff shines with their kindness and professionalism, making the dining experience truly extraordinary. The hospitality at Matilona extends beyond breakfast, with the staff—especially owner Christophe—receiving accolades for their friendliness and above-and-beyond service. The personal attention and local insights shared by the staff enhance the overall stay, ensuring each guest feels genuinely cared for.
Matilona’s pool further enhances the guest experience, providing a delightful retreat within a lovely wooded garden. The heated pool attracts praise for its ideal size and tranquil atmosphere, perfect for unwinding after a day of adventure or enjoying an evening swim beneath a starry sky. Overall, the exceptional location, accommodation quality, outstanding breakfast, and commendable staff hospitality come together to make Matilona a cherished destination for travelers seeking comfort, exploration, and relaxation.
LE MEDINILLA, situated ideally in Bras-Panon, provides travelers with a convenient base for exploring the eastern treasures of the island, while also being a peaceful retreat. Its strategic location offers easy access to city attractions, natural sites, and is just a short drive from the airport. Guests are particularly charmed by the picturesque garden, which contributes significantly to its tranquil ambiance.
Breakfast at LE MEDINILLA stands out for its variety and authenticity. Served in the beautiful garden, it features homemade jams and other delightful offerings, accompanied by the engaging company of Maurice, the warm and knowledgeable host. This morning ritual is not just about the food but also about building community and receiving local insights for the day's adventures.
The accommodations, praised for their spaciousness and comfort, include air conditioning and well-equipped kitchenettes. While some rooms have been noted as in need of renovation due to dampness and mustiness concerns, the overall comfort, along with pet-friendly policies, receives positive feedback.
In terms of cleanliness, experiences vary. While some guests find the accommodations adequately clean, others point out areas that could benefit from improved maintenance and freshness. These mixed reviews highlight the property's potential for enhancing guest satisfaction through better upkeep.
The staff at LE MEDINILLA, and particularly Maurice, are frequently lauded for their exceptional hospitality. Maurice's warmth and deep knowledge of the island enrich the guest experience, creating a friendly, family-like atmosphere. This exceptional personal touch contributes greatly to the memorable experiences at the hotel.
While the pool is a potential attraction, maintenance issues have occasionally affected its usability. Despite this, families have found enjoyment in the combination of the pool and spacious accommodations.
Overall, LE MEDINILLA impresses with its ideal location, inviting atmosphere, and outstanding hospitality, particularly from Maurice, making it a favored spot for those exploring Réunion Island.