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Summary of reviewsHôtel Exsel Ermitage is consistently praised for its prime location near the heart of St. Gilles/Hermitage, offering easy access to stunning beaches and essential amenities. Guests find the charming setting, complete with a beautifully designed pool and welcoming bar, perfect for leisurely strolls to shops and attractions. The well-decorated rooms, particularly spacious family accommodations and junior suites, offer comfort and convenience, enhanced by direct pool access. While some suggest updating certain facilities due to aging interiors, the clean and snug bedding remains a highlight.
The breakfast buffet receives mixed feedback, with appreciation for its quality and variety including omelets, pancakes, and fresh fruits. Positive remarks are given to the friendly staff managing the breakfast area, though improvements in options and prompt restocking are desired. Guests commend the well-maintained cleanliness throughout the hotel, notably the spotless rooms and pool area, despite isolated mentions of minor issues like ants and bathroom odors.
Staff at Hôtel Exsel Ermitage are widely acknowledged for their exceptional service, described as attentive, friendly, and helpful. The bartender Nelson is particularly praised for his welcoming demeanor, contributing to an overall positive experience. The heated swimming pool is also favored, providing a lovely environment sheltered from the wind, despite occasional comments about its size and temperature.
Comfortable bedding is another strong point, with guests appreciating the quality and spaciousness of the beds. Although some preferences vary in terms of firmness, the beds largely offer a restful night. Overall, Hôtel Exsel Ermitage is recognized for its advantageous location, excellent service, and comfortable amenities, making it an appealing choice for both relaxation and adventure. Show more
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Hotel near The Beach
Situated on Avenue de la Mer, this hotel is close to the beach in Saint-Gilles-Les-Bains. Its location provides easy access to beach activities and stunning ocean views.
Hotel Taking Steps Towards Sustainability
This hotel holds the Green Key certification, demonstrating a commitment to social and environmental responsibility.
Family Friendly Hotel
Positioned with privileged access to the beaches of Saint-Gilles-les-Bains and l'Ermitage, this hotel is designed for family holidays. It offers a swimming pool, tropical garden, and a children's club. The hotel provides comfortable accommodation suited for families with multiple children and is located near opportunities for hiking, snorkeling, and diving.
Hotel with Swimming Pool
This hotel features a swimming pool and is located near the beach. It offers a convenient option for guests wanting to combine beach visits with pool time.
Heated Pool Children's Pool Outdoor Pool
Hotel with Parking
This hotel provides parking options. Hôtel Exsel Ermitage offers on-site parking, facilitating easy access for guests traveling by car.
Accessible Hotel
This hotel, part of the Exsel Hôtels group, has 2 standard rooms specifically adapted for people with reduced mobility. These rooms are equipped with Italian showers or bathtubs and the hotel is located near the accessible lagoon.
3-Star Hotel
Located in Saint-Gilles-Les-Bains, this hotel offers comfortable accommodations with essential amenities. It provides a convenient base for exploring the surrounding area.
Hotel with Outdoor Pool
Hôtel Exsel Ermitage is listed with an outdoor pool. Its location near the beach and its hotel classification suggest the pool is a significant feature for guests.
Hotel with Children's Pool
This hotel is well-suited for families, featuring a children's pool and a swimming pool area designed with younger guests in mind.
Hotel for Honeymoon
Hotel with Heated Pool
Room Types
Standard Double RoomA flat-screen TV with satellite channels, a minibar, and en suite facilities including a bath tub or a shower are offered in this room.
Junior Suite (2 Adults + 2 Children under 12)1-Bedroom Suite with:
- A fully equipped kitchenette.
- A flat-screen TV in the bedroom.
- 2 Terraces.
- 2 Bathrooms with a bath and shower.
Standard Single RoomA flat-screen TV with satellite channels, a minibar, and en suite facilities including a bath tub or a shower and a hairdryer are offered in this room.
Superior RoomThis air-conditioned family room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit has 2 beds.
Guest Reviews
7.1
Good
Location
Hôtel Exsel Ermitage boasts an enviable location that consistently impresses its guests. Nestled near the vibrant heart of St. Gilles/Hermitage, the hotel offers easy access to stunning beaches and essential amenities, making it an excellent choice for travelers keen on exploring the area without relying heavily on transportation. The convenient proximity to both the beach and the city allows for leisurely strolls to shops, restaurants, and local attractions.
The hotel stands out for its charming setting, enhanced by a beautifully designed pool and a welcoming bar, which add to the overall positive atmosphere. Rooms are noted for their tasteful decoration and comfort, offering spacious family accommodations well-suited for short stays. Guests frequently commend the friendly and professional staff, who contribute significantly to the enjoyable experience. While access to local transportation like the nearby yellow bus stop is a plus, some guests have had concerns about room placements overlooking busier areas. Overall, the location, coupled with excellent service and amenities, makes Hôtel Exsel Ermitage a favorable choice for visitors seeking both relaxation and adventure.
Breakfast
The breakfast experience at Hôtel Exsel Ermitage receives mixed feedback from guests. On the positive side, many guests appreciate the well-stocked nature of the buffet, noting that it offers a pleasant array of options such as omelets, bacon, pancakes, pastries, and fresh fruits. There's commendation for the breakfast's overall quality and the friendly staff who manage the food supply, particularly highlighting the warmth and helpfulness of the lady who oversees the breakfast area. The ambiance of the breakfast spot, especially when taken by the pool, adds to the charm and enjoyment of the meal.
However, several guests have pointed out that there is room for improvement in terms of variety, particularly over longer stays. The breakfast lacks savory options and varied fruits, which some guests find disappointing given the additional cost of €15 per person. While the continental breakfast is deemed acceptable, a few guests feel that the selections are limited and have mentioned the need for the buffet to be restocked more promptly. Despite the minor drawbacks related to variety and cost, the delicious taste and the quality of products offered appear to make breakfast at Hôtel Exsel Ermitage worthwhile for many.
Rooms
Nestled in a convenient location, Hôtel Exsel Ermitage offers rooms that are generally praised for their cleanliness and comfort. Guests particularly appreciate the clean and snug bedding, with some rooms providing direct access to the pool, which adds a touch of convenience and scenic relaxation. Travelers may find the rooms to embody a minimalist style, offering essential comforts despite their compact size. Those who opt for a junior suite can expect a more spacious experience, which adds to the overall comfort of their stay.
However, the hotel could benefit from modernizing its facilities, with worn-out bathrooms and dated interiors noted among the feedback. Some guests find the lack of windows, small room dimensions, and limited amenities inconvenient for longer stays. While noise from air conditioning and adjacent rooms sometimes interrupts sleep, the quiet and well-equipped ambiance of some rooms leaves a positive impression. Overall, Hôtel Exsel Ermitage provides a basic yet comfortable setting that mainly suits shorter visits, though there are opportunities to enhance the guest experience with updates and additional amenities.
Beds
At Hôtel Exsel Ermitage, guests frequently highlight the comfort and quality of the beds as a key aspect of their stay. Many guests found the beds to be very comfortable, with bedding described as excellent and good. The spaciousness of the large, king-size beds adds to the appeal, accommodating a wide range of preferences. However, some guests noted that the bedding was too firm or that the beds could be hard, suggesting a variance in firmness levels across rooms. While there were criticisms of squeaky and noisy beds, these comments were not as common. Overall, for those looking for a cozy and restful night, the beds at Hôtel Exsel Ermitage mostly deliver a satisfactory experience.
Cleanliness
Hôtel Exsel Ermitage receives mixed reviews regarding its cleanliness. On the positive side, many guests commend the establishment for its very clean rooms and overall cleanliness, highlighting the clean and comfortable bedding and spotless pool area. The attentive and friendly staff only enhance this experience. Guests often note that the cleanliness level is impeccable, with exemplary room conditions being a consistent mention. However, there are contrasting observations as well, with some guests pointing out issues like ants and animals around the premises, as well as instances of dirty bedding and an unpleasant odor in the bathroom. Some guests feel that the cleanliness and hygiene could be improved, suggesting that the property is somewhat aging and in need of renovation. Despite these criticisms, the hotel still maintains a clean site with several reviewers appreciating its proximity to key attractions, coupling cleanliness with convenience.
Staff
Hôtel Exsel Ermitage is well-regarded for its exceptional staff, who are consistently described as welcoming, friendly, and attentive. Numerous guests have highlighted the dedication and professionalism of the team, from the sociable maids to the considerate breakfast staff. The bartender Nelson receives particular praise for his proficiency and ability to make guests feel at ease. The welcoming nature of the staff is complemented by their helpfulness, often providing guests with valuable tips and advice. Visitors can expect a warm reception, including a welcome drink, and flexibility regarding departure times. The hotel’s personnel are noted for their smiling demeanor and availability, always ready to cater to guest needs. Overall, the service at Hôtel Exsel Ermitage is marked by attentiveness and a genuine commitment to ensuring a pleasant stay for all visitors.
Pool
At Hôtel Exsel Ermitage, guests will find a swimming pool that leaves a favorable impression. Many highlight its appealing qualities, noting that the pool is heated, which makes it especially welcoming for children and ensures a pleasant temperature for all. The pool is described as beautiful and sheltered from the wind, offering a superb place to relax. Although some mention it as being on the smaller side, the overall consensus remains positive, with guests enjoying the cozy and comfortable swimming experience. Despite occasional mentions of it being cool or even frozen, the heated feature seems to generally work well, creating a nice spot for enjoyment. Additionally, the hotel's proximity to the sea adds an extra dimension for those who enjoy aquatic activities.
Yes, Hôtel Exsel Ermitage has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool.
No, a spa isn't available at Hôtel Exsel Ermitage.
No, Hôtel Exsel Ermitage doesn't allow dogs.
Yes, parking facilities are available at Hôtel Exsel Ermitage.