The Quality Inn Lakefront offers a warm and welcoming environment for its guests with its staff receiving high praise from those who have stayed here. Guests have described staff members as friendly, kind and accommodating and many have highlighted memorable experiences with specific team members, such as Dave at the front desk, who went out of his way to ensure guests had a pleasant stay.
The staff's warm and helpful attitude is evident throughout guests' interactions with them, whether it’s making arrangements for shuttle services or housekeeping needs. The front desk receptionists were professional and informative, while the cleaning staff was also praised for their excellent work.
Several reviews also complimented the team's efforts during the pandemic, noting their accommodating attitude, which put guests at ease. However, a few guests felt that the front desk staff could have been friendlier.
Overall, the staff at the Quality Inn Lakefront is a highlight of the hotel, creating a friendly and pleasant atmosphere that guests surely appreciate.