Hotel Metropolitan Saitama-Shintoshin
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Metropolitan Saitama-Shintoshin has garnered widespread acclaim for its remarkable features, catering to the preferences of diverse travelers. The hotel’s prime location near Saitama Shintoshin Station is particularly praised for its convenience, making it an ideal choice for event attendees at the Saitama Super Arena and tourists eager to explore local attractions. Guests appreciate the surrounding dining and shopping options, with Cocoon City offering an extensive array of amenities within easy walking distance.
Guests are notably impressed by the breakfast service, which presents a rich selection of Japanese and Western dishes, catering to various dietary preferences. The breakfast venue's cleanliness and attentive staff contribute to a positive dining experience, cementing it as one of the hotel's standout features.
The rooms maintain high standards of cleanliness and comfort, providing guests with spacious and well-equipped accommodations. Despite occasional challenges in navigating the hotel due to its unique layout, guests find the proximity to the station and amenities advantageous. The beds, in particular, receive praise for their comfort, with a variety of pillow options enhancing the sleep experience.
Additionally, the hotel staff earns commendations for their exceptional service, characterized by attentiveness and professionalism. Guests appreciate the staff's ability to handle requests efficiently and with a friendly demeanor, creating a welcoming atmosphere throughout their stay.
The availability of free Wi-Fi further enhances guest experiences, although clearer instructions regarding access could improve usability. The hotel also offers convenient underground parking, albeit with relatively high fees, which guests should plan for in advance.
Overall, the Hotel Metropolitan Saitama-Shintoshin stands out for its cleanliness, comfort, strategic location, and stellar service, making it an excellent choice for both leisure and business travelers. Its combination of features ensures a memorable and satisfying stay, often leading guests to consider it a four-star or even five-star experience.
Categories
Guests are notably impressed by the breakfast service, which presents a rich selection of Japanese and Western dishes, catering to various dietary preferences. The breakfast venue's cleanliness and attentive staff contribute to a positive dining experience, cementing it as one of the hotel's standout features.
The rooms maintain high standards of cleanliness and comfort, providing guests with spacious and well-equipped accommodations. Despite occasional challenges in navigating the hotel due to its unique layout, guests find the proximity to the station and amenities advantageous. The beds, in particular, receive praise for their comfort, with a variety of pillow options enhancing the sleep experience.
Additionally, the hotel staff earns commendations for their exceptional service, characterized by attentiveness and professionalism. Guests appreciate the staff's ability to handle requests efficiently and with a friendly demeanor, creating a welcoming atmosphere throughout their stay.
The availability of free Wi-Fi further enhances guest experiences, although clearer instructions regarding access could improve usability. The hotel also offers convenient underground parking, albeit with relatively high fees, which guests should plan for in advance.
Overall, the Hotel Metropolitan Saitama-Shintoshin stands out for its cleanliness, comfort, strategic location, and stellar service, making it an excellent choice for both leisure and business travelers. Its combination of features ensures a memorable and satisfying stay, often leading guests to consider it a four-star or even five-star experience.
Hotel with Free Wi-Fi
This hotel offers free Wi-Fi. It is conveniently located near Saitama Super Arena and provides a restaurant. Many sources mention it as a top choice and highlight its exceptional hospitality.
Business Hotel
As part of the Metropolitan hotel chain, this hotel likely offers business services and meeting facilities.
Hotel with Parking
While the hotel building itself does not have parking, arrangements can be made for guests to use paid parking in a section of the adjacent JR Saitama-Shintoshin building. Accessible parking is available within this arrangement.
4-Star Hotel
This hotel offers modern, clean rooms and is conveniently located near the Saitama Super Arena and a shopping center. It is well-regarded for its excellent service and friendly staff.
Guest Reviews
Hotel Metropolitan Saitama-Shintoshin boasts an exceptional location that is highly praised by its guests. Situated just steps away from Saitama Shintoshin Station, it offers unparalleled convenience for travelers, especially those attending events at the nearby Saitama Super Arena. The proximity to the station ensures easy access for commuters and visitors alike.
Guests appreciate the hotel's proximity to a variety of dining options and shopping opportunities, with numerous restaurants and convenience stores in the area, including the vast Cocoon City shopping complex. This makes it a suitable spot for those looking to relax and explore local amenities without traveling far.
Though some mention that the area can be a bit dimly lit in front of the hotel, the overall convenience and accessibility of the location overshadow this slight drawback. From clean and modern rooms to friendly and responsive staff, the hotel provides a comfortable stay, enhanced by daily housekeeping services and thoughtful amenities.
The strategic placement not only caters to business travelers and event-goers but also appeals to tourists eager to explore Saitama's cultural offerings. For those attending concerts or conferences, the short walking distance to the arena proves to be especially advantageous, often exceeding guest expectations. Overall, the hotel's excellent location makes it a top choice for visitors looking to make the most of their time in Saitama.
Hotel Metropolitan Saitama-Shintoshin's breakfast consistently wins praise for its delicious offerings and commitment to guest satisfaction. The buffet presents an impressive array of both Japanese and Western choices, ensuring a well-rounded dining experience every morning. Many guests appreciate the abundant variety, including thoughtful dishes such as non-sugar yogurt, porridge, and hearty miso soup, which cater to diverse dietary preferences. The availability of coffee for takeout is a particularly appreciated touch, enhancing convenience for those on the move.
Moreover, the breakfast venue is noted for its cleanliness, and the staff's attentive service, including promptly refilling dishes, is commendable. Security measures are in place, and guests feel well cared for with friendly staff providing heartfelt service. Though some guests mention a limited selection at times, the quality of food remains high, with many returning due to the meticulous taste and homemade elements like salad dressings. Additionally, the chance to enjoy items like Japanese black tea adds a unique cultural touch to the morning routine.
Despite occasional feedback about limited options and cost-performance not meeting expectations, the overall guest sentiment towards the breakfast experience is overwhelmingly positive, with many highlighting it as a standout feature during their stay at the hotel.
The rooms at Hotel Metropolitan Saitama-Shintoshin consistently receive praise for their cleanliness and comfort. Guests appreciate the spaciousness of many rooms, which offers ample space for relaxation and is well-equipped with amenities, including smart TVs and luxurious beds with various pillow options. Despite the compact nature typical of Japanese hotels, quiet interiors provide a calming atmosphere, enabling guests to unwind after a long day.
Though some reviews note that room size can vary, even the smaller rooms are acknowledged for their practicality and efficient use of space. The bathrooms are frequently mentioned as spacious and easy to use, contributing to a comfortable stay. Features such as air purifiers and humidifiers add to the modern and fresh feel of the accommodations.
While navigating to the hotel can be challenging due to its entrance being mixed with other stores and the lobby elevator on the fifth floor being hard to locate, the convenient three-minute access to Saitama Shintoshin Station is a notable advantage. Some rooms offer views of the station and trains, while others may face less picturesque vistas. Overall, with a focus on cleanliness, comfort, and quietude, the hotel provides a welcoming environment for both leisure and business travelers.
Hotel Metropolitan Saitama-Shintoshin offers a delightful experience for guests seeking a restful night's sleep, with many reviews emphasizing the comfort of the beds. The beds are praised for their spaciousness and large size, allowing guests to relax fully. Many visitors highlight the excellent bedding, noting the quality of the pillows, comforters, and sheets, which provide a pleasant touch against the skin. The mattresses are generally appreciated for their firmness, offering a fitting and supportive sleep experience.
Guests also enjoy the versatility of the pillows, with options such as high pillows and down pillows, catering to varied preferences and enhancing the sleeping comfort. The ability to adjust the bed, facilitating a cozy family atmosphere, is particularly favored by travelers with children. Furthermore, the accommodation’s quieter rooms contribute to a tranquil environment conducive to restful sleep, along with clean, well-maintained water facilities adding to the overall appeal.
While there are mentions of firm mattresses not suiting all preferences, most reviews confirm the beds are indeed comfortable. Reviews occasionally note minor issues, such as an unpleasant scent from the cushions or a slightly hard mattress, but these experiences seem to be exceptions rather than the norm.
On the whole, the sleeping arrangements at Hotel Metropolitan Saitama-Shintoshin are a standout feature, elevating the guest experience and ensuring visitors sleep well during their stay.
In the bustling area of Saitama, Hotel Metropolitan Saitama-Shintoshin stands out as a paragon of cleanliness and convenience. Guests repeatedly commend the hotel's meticulous attention to cleanliness, with rooms and facilities consistently described as spotless and well-maintained. Many travelers feel at ease and able to relax in the comfort of clean, spacious rooms, enhanced by thoughtful amenities that elevate their stay. The dedicated cleaning staff's responsiveness plays a crucial role in ensuring that the hotel maintains a high standard of hygiene across indoor spaces, from bathrooms to the general facilities.
In addition to its impressive cleanliness, the hotel benefits from an enviable location near Saitama Shintoshin Station, making it a practical choice for those attending events at the nearby Saitama Super Arena. The building’s amenities further add to its convenience, housing a convenience store and dining area that cater to various guest needs. Staff are frequently noted for their efficiency and helpfulness, enhancing the overall experience with their prompt service.
The rooms are thoughtfully designed to provide both comfort and functionality, with guests appreciating features like soundproofing, comfortable bedding, and a quiet environment for restful nights. While a few minor issues occasionally arise, such as isolated cases of imperfect cleaning, the overwhelming consensus is that Hotel Metropolitan Saitama-Shintoshin offers a clean, comfortable, and convenient stay that meets the expectations of discerning travelers.
Hotel Metropolitan Saitama-Shintoshin boasts a commendable team of staff, who consistently receive praise for their exemplary service. Many guests highlight the exceptional politeness and courteousness of the staff, noting their ability to create a welcoming atmosphere. Visitors often leave positive impressions due to the attentiveness and professionalism of both the front desk and cafe staff, which ensures a comfortable and restful stay.
The staff are described as accommodating and responsive, able to handle sudden schedule changes and minor requests with pleasant efficiency. For families traveling with children, the proactive and friendly approach of the staff adds an extra layer of comfort, actively engaging with the younger guests to enhance their experience.
An outstanding characteristic noted by guests is the staff's ability to handle situations thoughtfully and with great care, from recovering lost items to addressing guest anxieties with empathy. This, coupled with their cheerful demeanor, leaves a lasting impact that resonates with guests, making the service feel heartfelt.
Overall, the staff’s commitment to providing high-quality service with a smile is a recurring theme in guest reviews. Their kind and supportive nature, combined with precise communication and guidance, makes staying at Hotel Metropolitan Saitama-Shintoshin a reassuring and delightful experience, leaving guests eager to return.
Hotel Metropolitan Saitama-Shintoshin is praised for its stable and speedy free Wi-Fi, providing a seamless experience for guests. While it is not always clearly indicated, the Wi-Fi is generally dependable, enhancing the hotel stay with reliable connectivity. Some guests have noted a lack of information regarding Wi-Fi access and would prefer clearer instructions. Most reviewers appreciate the plentiful power outlets, although a few found room for improvement in accessibility, wishing for more conveniently placed outlets for simultaneous use of devices. The hotel staff, consistently warm and welcoming, further enhances the guest experience, ensuring a pleasant atmosphere during their stay.
The Hotel Metropolitan Saitama-Shintoshin offers a convenient underground parking option for its guests, albeit with limited availability. Guests have noted that the parking fees are notably high compared to other accommodations, with some mentioning overnight costs reaching up to 7,000 Yen, making it expensive for travelers. Despite this, the option to use the basement level parking is appreciated for its convenience. It is advisable for guests planning to drive to the hotel to inquire about parking availability and make any necessary arrangements in advance, as spaces can fill up quickly. Moreover, clear instructions on how to navigate the parking area would be beneficial, as some guests mentioned challenges in locating the entrance and dealing with unclear indicators. Due to the limited number of spaces, those unable to secure a spot in the hotel’s parking may need to resort to nearby shopping malls or other parking facilities, which adds to their travel expenses.
Nestled conveniently for those attending events at the Tama Arena, Hotel Metropolitan Saitama-Shintoshin stands out as a top-tier choice for travelers seeking comfort and exceptional service. The hotel delivers a beautifully designed environment, with meticulously maintained interiors that align with its affiliation to the esteemed Metropolitan Group. Guests frequently praise its well-equipped amenities and note the overall sense of cleanliness throughout the property. The soft, luxurious beds enhance the comfort level, ensuring a restful stay.
While the overall ambiance exudes quality, some guests observe that the room's tone might feel slightly dark. There are minor inconveniences mentioned, such as limited space for towels and noise from early morning cleaning in adjacent rooms. Nonetheless, the late check-out time at 12 offers a leisurely departure.
Location and service are consistently highlighted as outstanding, with staff service surpassing expectations, contributing to memorable visitor experiences. Despite minor drawbacks, the hotel is often regarded as offering an exceptional stay, with guests considering it a five-star experience in every aspect.
Hotel Metropolitan Saitama-Shintoshin is a highly recommended choice for business travelers, offering exceptional front desk service that leaves a lasting impression. The hotel stands out for its convenience, being ideally located for those with engagements at the Saitama Super Arena, making it an unbeatable option for such events. Its proximity to the shopping mall adds to the overall convenience, enhancing the ease of accessing local amenities. Despite its luxurious feel, it maintains a reasonable price point, providing excellent value for those on business trips. Visitors consistently note its practicality and well-deserved reputation as a top-tier business hotel with easy access to transportation.
Location Show Map
Location
Guests appreciate the hotel's proximity to a variety of dining options and shopping opportunities, with numerous restaurants and convenience stores in the area, including the vast Cocoon City shopping complex. This makes it a suitable spot for those looking to relax and explore local amenities without traveling far.
Though some mention that the area can be a bit dimly lit in front of the hotel, the overall convenience and accessibility of the location overshadow this slight drawback. From clean and modern rooms to friendly and responsive staff, the hotel provides a comfortable stay, enhanced by daily housekeeping services and thoughtful amenities.
The strategic placement not only caters to business travelers and event-goers but also appeals to tourists eager to explore Saitama's cultural offerings. For those attending concerts or conferences, the short walking distance to the arena proves to be especially advantageous, often exceeding guest expectations. Overall, the hotel's excellent location makes it a top choice for visitors looking to make the most of their time in Saitama.
Breakfast
Moreover, the breakfast venue is noted for its cleanliness, and the staff's attentive service, including promptly refilling dishes, is commendable. Security measures are in place, and guests feel well cared for with friendly staff providing heartfelt service. Though some guests mention a limited selection at times, the quality of food remains high, with many returning due to the meticulous taste and homemade elements like salad dressings. Additionally, the chance to enjoy items like Japanese black tea adds a unique cultural touch to the morning routine.
Despite occasional feedback about limited options and cost-performance not meeting expectations, the overall guest sentiment towards the breakfast experience is overwhelmingly positive, with many highlighting it as a standout feature during their stay at the hotel.
Rooms
Though some reviews note that room size can vary, even the smaller rooms are acknowledged for their practicality and efficient use of space. The bathrooms are frequently mentioned as spacious and easy to use, contributing to a comfortable stay. Features such as air purifiers and humidifiers add to the modern and fresh feel of the accommodations.
While navigating to the hotel can be challenging due to its entrance being mixed with other stores and the lobby elevator on the fifth floor being hard to locate, the convenient three-minute access to Saitama Shintoshin Station is a notable advantage. Some rooms offer views of the station and trains, while others may face less picturesque vistas. Overall, with a focus on cleanliness, comfort, and quietude, the hotel provides a welcoming environment for both leisure and business travelers.
Beds
Guests also enjoy the versatility of the pillows, with options such as high pillows and down pillows, catering to varied preferences and enhancing the sleeping comfort. The ability to adjust the bed, facilitating a cozy family atmosphere, is particularly favored by travelers with children. Furthermore, the accommodation’s quieter rooms contribute to a tranquil environment conducive to restful sleep, along with clean, well-maintained water facilities adding to the overall appeal.
While there are mentions of firm mattresses not suiting all preferences, most reviews confirm the beds are indeed comfortable. Reviews occasionally note minor issues, such as an unpleasant scent from the cushions or a slightly hard mattress, but these experiences seem to be exceptions rather than the norm.
On the whole, the sleeping arrangements at Hotel Metropolitan Saitama-Shintoshin are a standout feature, elevating the guest experience and ensuring visitors sleep well during their stay.
Cleanliness
In addition to its impressive cleanliness, the hotel benefits from an enviable location near Saitama Shintoshin Station, making it a practical choice for those attending events at the nearby Saitama Super Arena. The building’s amenities further add to its convenience, housing a convenience store and dining area that cater to various guest needs. Staff are frequently noted for their efficiency and helpfulness, enhancing the overall experience with their prompt service.
The rooms are thoughtfully designed to provide both comfort and functionality, with guests appreciating features like soundproofing, comfortable bedding, and a quiet environment for restful nights. While a few minor issues occasionally arise, such as isolated cases of imperfect cleaning, the overwhelming consensus is that Hotel Metropolitan Saitama-Shintoshin offers a clean, comfortable, and convenient stay that meets the expectations of discerning travelers.
Staff
The staff are described as accommodating and responsive, able to handle sudden schedule changes and minor requests with pleasant efficiency. For families traveling with children, the proactive and friendly approach of the staff adds an extra layer of comfort, actively engaging with the younger guests to enhance their experience.
An outstanding characteristic noted by guests is the staff's ability to handle situations thoughtfully and with great care, from recovering lost items to addressing guest anxieties with empathy. This, coupled with their cheerful demeanor, leaves a lasting impact that resonates with guests, making the service feel heartfelt.
Overall, the staff’s commitment to providing high-quality service with a smile is a recurring theme in guest reviews. Their kind and supportive nature, combined with precise communication and guidance, makes staying at Hotel Metropolitan Saitama-Shintoshin a reassuring and delightful experience, leaving guests eager to return.
Wi-Fi
Parking
4 Star
While the overall ambiance exudes quality, some guests observe that the room's tone might feel slightly dark. There are minor inconveniences mentioned, such as limited space for towels and noise from early morning cleaning in adjacent rooms. Nonetheless, the late check-out time at 12 offers a leisurely departure.
Location and service are consistently highlighted as outstanding, with staff service surpassing expectations, contributing to memorable visitor experiences. Despite minor drawbacks, the hotel is often regarded as offering an exceptional stay, with guests considering it a five-star experience in every aspect.
Business
No, Hotel Metropolitan Saitama-Shintoshin doesn't have any pool.
No, a spa isn't available at Hotel Metropolitan Saitama-Shintoshin.
No, Hotel Metropolitan Saitama-Shintoshin doesn't allow dogs.
Yes, parking facilities are available at Hotel Metropolitan Saitama-Shintoshin.
No, Hotel Metropolitan Saitama-Shintoshin doesn't have a gym.
Location Show Map
More Options
