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Prisma Suites

Salamanca , 15 Calle Condes De Crespo Rascón (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsPrisma Suites in Salamanca stands out for its prime location, offering guests easy access to the city's key attractions. Visitors appreciate the quiet atmosphere amidst the bustling city center, providing a peaceful retreat after a day of exploring the historic streets and Plaza Mayor. The modern and well-maintained facilities enhance the experience, ensuring a comfortable stay with practical amenities close to cultural sites, shops, and restaurants.

Rooms at Prisma Suites are widely praised for their spaciousness, cleanliness, and modern design. Guests note the exceptional comfort provided by the immaculate accommodations, which include separate living and dining areas and well-equipped kitchenettes. High-quality bedding and comfortable mattresses contribute to a restful stay. Despite minor mentions of room size or lighting, the overall feedback celebrates the well-furnished and tranquil environment ideal for relaxation whether for leisure or business.

Cleanliness is a prominent highlight, with guests consistently impressed by the pristine condition and thoughtful decor of the suites. The accommodation's impeccable upkeep and contemporary appeal further enhance the stay, supported by convenient proximity to city attractions combined with a tranquil atmosphere.

The staff receives generally positive reviews, particularly for their helpfulness and professionalism. The concierge team is praised for their courteous and responsive service, though communication could occasionally benefit from a more personal touch. Specific mention of exceptional maintenance assistance underscores their commitment to guest comfort. While logistical challenges like parking misunderstandings are noted, guests acknowledge the staff's dedication to service.

Beds in Prisma Suites significantly contribute to the comfort of guests, earning praise for their plush quality and the choice of pillows that cater to personal preferences. While there are occasional notes about shared bed sensations and pillow comfort, the general consensus appreciates the beds as a restful escape, complementing the serene setting.

Overall, Prisma Suites presents a blend of technological innovation and modern conveniences with room for improvement in some service aspects. Despite minor issues with app-based check-in and amenities, guests generally consider it a well-positioned and comfortable choice for accommodations in Salamanca, acknowledging both its strengths and opportunities for enhancement in customer experience.
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Accessible Apartment

3-Star Apartment

Room Types

Studio Featuring free toiletries, this studio includes a private bathroom with a shower and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This studio is air-conditioned and has a seating area with a flat-screen TV, a washing machine, a private entrance, soundproof walls, as well as a tea and coffee maker.

Two-Bedroom Suite This spacious suite features 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. Guests can make meals in the kitchen that has a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned suite features a flat-screen TV, a washing machine, a private entrance, soundproof walls as well as garden views. The unit has 3 beds.

Deluxe Double Studio Providing free toiletries, this studio includes a private bathroom with a shower and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This studio is air-conditioned and features a seating area with a flat-screen TV, a washing machine, a private entrance, soundproof walls, as well as a tea and coffee maker.

Studio with Terrace In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The studio provides air conditioning, a washing machine, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.

One-Bedroom Superior Apartment Boasting a private entrance, this air-conditioned apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and a microwave. The apartment has parquet floors, a seating area with a flat-screen TV, a washing machine, soundproof walls, as well as a tea and coffee maker. The unit has 2 beds.

One-Bedroom Apartment with Terrace Featuring a private entrance, this air-conditioned apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The well-fitted kitchen has a stovetop, a refrigerator, kitchenware and a microwave. The apartment features parquet floors, a seating area with a flat-screen TV, a washing machine, soundproof walls, as well as a tea and coffee maker. The unit offers 2 beds.

Family Studio Offering free toiletries, this studio includes a private bathroom with a shower and a hairdryer. Guests can make meals in the kitchen that is fitted with a stovetop, a refrigerator, kitchenware and a microwave. This studio is air-conditioned and features a seating area with a flat-screen TV, a washing machine, a private entrance, soundproof walls, as well as a tea and coffee maker. The unit offers 3 beds.

About Prisma Suites

License: 37/243

Guest Reviews

Location

The Prisma Suites in Salamanca enjoy rave reviews for their remarkable location, ensuring travelers a memorable stay in the heart of the city. Nestled centrally, this accommodation is just steps away from key attractions, making it ideal for exploring the historic center and charming streets of Salamanca. Visitors appreciate the quiet and peaceful surroundings despite being near the vibrant Plaza Mayor, ensuring a restful experience away from the hustle and bustle.

Guests continually highlight the modern and well-maintained facilities, complementing the hotel's perfect positioning. This seamless blend of style, comfort, and accessibility makes Prisma Suites a favored choice among visitors. Its proximity to monuments, shops, and restaurants enhances its appeal, offering convenience for guests eager to discover the city's heritage and culture.

Cleanliness and soundproofing are frequently praised, adding to a carefree stay in a newly renovated setting. With an unbeatable location, comfortable amenities, and a fresh, modern design, Prisma Suites stands out as an excellent choice for anyone wanting a premier location in Salamanca.

Rooms

Prisma Suites enjoys a reputation for offering guests an exceptional stay experience, with rooms consistently praised for their spaciousness and modern design. Guests often note that the accommodations exceed expectations in size, with separate living and dining areas adding to the comfort. A standout feature is the cleanliness, with rooms described as spotlessly clean and immaculate.

The studio apartments are well-laid-out, providing everything necessary for a short stay, including a well-equipped kitchenette. Beds are routinely highlighted as particularly comfortable, with high-quality bedding enhancing the sleep experience. The combination of comfortable mattresses and pillows contributes to a restful retreat.

Rooms are not only comfortable but also well-furnished, featuring modern amenities and practical design elements that cater to the needs of travelers. Despite a rare mention of a bathroom bin oversight, the overall cleanliness and upkeep of the suites receive positive acknowledgment.

Decorated with a calm and pleasant aesthetic, Prisma Suites offers a peaceful environment ideal for relaxation. The quiet ambiance is complemented by the property's convenient location near the city center, making it a suitable choice for both leisure and business travelers seeking comfortable and well-appointed accommodations. While there is a brief mention of a small and gloomy room, this seems to be an outlier in the overall favorable feedback.

Beds

Prisma Suites has garnered praise for the exceptional comfort of its beds, becoming a standout feature for guests seeking restful accommodation. The beds, described consistently as very comfortable, are complemented by the choice of two types of pillows, providing a personalized touch to ensure a good night's sleep. Guests frequently mention the cleanliness, finding the rooms impeccable and well-maintained. The impressively large and accommodating beds add to the experience, offering ample space and comfort, even though a few reviews note a sinking sensation when shared. Overall, guests highlight the beds as a major highlight of their stay, warmly appreciating the restful escape provided amidst a convenient location and tranquil setting. While some minor concerns were noted about pillow comfort and room temperature, the overwhelming consensus celebrates the plush beds and their contribution to a rejuvenating stay.

Cleanliness

Prisma Suites consistently impresses guests with its exceptional cleanliness and modern appeal. Visitors frequently highlight the immaculate condition of the apartments, noting that everything is spotlessly clean and feels brand new. The accommodations are not only pristine but also well-equipped, with tasteful decor and contemporary amenities that enhance the overall experience. Spacious layouts and comfortable furnishings are a common theme, as are conveniently central locations that offer both tranquility and accessibility to the city. These factors combined make Prisma Suites a top choice for travelers seeking a clean, modern, and comfortable place to stay.

Staff

The staff at Prisma Suites garners a mixed but generally positive reception from guests, with notable highlights revolving around their helpfulness and professionalism. The concierge team is particularly praised for their availability and exemplary courtesy, providing 24-hour telephone support that is both efficient and responsive. While guests appreciate the helpful assistance at check-in and the prompt resolution of issues, there are instances where communication with the staff could be improved, as some guests felt the process was impersonal or cumbersome. Despite the lack of direct contact with staff, the dedication to providing personal service shines through, with specific mentions of courteous and friendly interactions. Raúl, in particular, stands out for his exceptional maintenance assistance. While some logistical challenges, such as parking misconceptions, are noted, the overall consensus acknowledges the staff's commitment to ensuring comfort and service throughout each stay.

3 Star

Prisma Suites provides a mixed experience for travelers seeking a blend of cost-effectiveness and modern convenience. While some guests feel that the three-star rating might be underrated, suggesting a potentially higher level of quality, the overall consensus hints at an experience that doesn't fully meet expectations. The pricing is noted by some as slightly high, reflecting a discrepancy between cost and perceived value.

Modern technological advances are evident, with virtual keys described as convenient, albeit amid criticism of the app-based check-in process. The late check-in time of 4:00 PM could pose inconvenience for guests looking to settle in earlier, and there are concerns regarding the clarity of the online check-in process.

The facilities offer minimal provisions, with rare mentions of kitchen utensils such as cutting knives and wine openers. This lack of attention to detail might impact guests planning to utilize the kitchen facilities. Room assignments have experienced issues as well, with guests not always receiving their preferred bed arrangements and changes seemingly unavailable. Communication might also require improvement, with messages going unanswered, indicating potential gaps in customer service.

Overall, Prisma Suites presents a technologically innovative approach to guest services, yet falls short in some areas that are crucial for a seamless customer experience.

No, Prisma Suites doesn't have any pool.

No, a spa isn't available at Prisma Suites.

No, Prisma Suites doesn't allow dogs.

No, parking facilities aren't available at Prisma Suites.

No, Prisma Suites doesn't have a gym.

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