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Summary of reviewsThe Holiday Inn - Salem by IHG generally receives positive reviews, with guests particularly mentioning its strategic and convenient location. Easily accessible from major freeways and close to a wide selection of restaurants and stores, this hotel provides a comfortable and appealing environment for both business and leisure travelers. The property's recent remodel has enhanced its attractiveness, offering modern and tastefully decorated rooms with comfortable beds.
Breakfast at the hotel is well-regarded for its quality, with some guests noting it as one of the best they've had at a hotel. The staff at the onsite restaurant enhance the dining experience with their friendliness and accommodating service. Despite some concerns over the cost due to the absence of complimentary breakfast, those who choose to indulge find it satisfactory.
Dining at the hotel's onsite restaurant offers a mixed experience. While some guests enjoy the food and quiet atmosphere, opinions on value for money and quality vary. Nonetheless, the presence of a dining option within the hotel is a favorable feature for many guests.
The rooms are praised for their cleanliness, comfort, and modern amenities. Guests enjoy well-lit spaces with easy access to USB and electrical outlets, and the hotel's gym and warm pool add to the relaxing experience. However, some feedback indicates that room sizes can be compact, with occasional odors suggesting a need for consistency in room updates.
Cleanliness throughout the hotel is generally impressive, with guests appreciating the high standards maintained in both rooms and common areas. While there are occasional minor issues, the overall assessment of the property's tidiness is positive.
The hotel staff contribute significantly to the pleasant experience at Holiday Inn - Salem by IHG. Guests consistently report a welcoming and friendly atmosphere, noting the helpfulness of the maintenance, front desk, and restaurant staff. The staff’s courteousness, even during busy times, and the well-prepared breakfast are frequently highlighted as aspects that enhance the stay.
The hotel's beds receive high praise for their comfort, with many guests citing them as a key factor in their restful sleep. Although a few guests find them too firm or mention issues with accessibility features, the majority consider the king-size beds particularly comfortable, making for an excellent night's rest. Show more
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Categories
Dog Friendly Hotel
This hotel welcomes both dogs and cats and there is grass on the property for pet relief. Two pets of any size are allowed for a fee of $25 per pet, per night.
Hotel with Parking
This hotel provides parking for its guests. It is located near the Oregon State Fair Grounds.
3-Star Hotel
This hotel offers a reliable and comfortable stay with well-appointed rooms and standard amenities. Its location provides easy access to local attractions.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Room Types
Double RoomThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Standard Queen Room with Two Queen BedsThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. This double room offers a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.
Standard RoomThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer.
One-Bedroom King SuiteThis air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Standard King RoomThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. This double room features a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.
King Suite - Non-SmokingThis air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Standard King Room with Roll-in Shower - Mobility AccessibleThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room offers a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.
Standard Queen Room with Two Queen Beds and Roll-In Shower - Mobility AccessThe spacious double room provides air conditioning, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.
Guest Reviews
7.7
Good
Location
The Holiday Inn in Salem by IHG offers guests a strategically positioned location that's frequently described as convenient and easy to access. Situated near major freeways, it ensures smooth travel in and out of the city, making it an ideal choice for visitors with business or leisure plans in the area. The hotel is also in close proximity to a variety of restaurants and stores, providing ample dining and shopping options nearby. While there's a mention of a homeless issue in the broader Salem area, the hotel itself provides a clean and comfortable environment. The property has recently undergone a remodel, enhancing its appeal with modern and tastefully decorated rooms and comfortable beds. Overall, guests frequently acknowledge and appreciate the great location of this hotel, which contributes positively to their overall experience.
Breakfast
At the Holiday Inn - Salem by IHG, breakfast evokes a mixed bag of reviews, albeit leaning towards the positive. Guests frequently praise the quality of the breakfast, describing it as excellent, with some even highlighting it as the best they've experienced at a hotel. The onsite restaurant is noted for its friendly and accommodating staff, adding to the overall dining experience. Breakfast offerings are available through a limited menu, which several guests found appealing despite its constraints.
However, potential guests should be aware that breakfast is not included with room bookings, requiring the purchase of vouchers to enjoy the morning meal. This has led to some disappointment, with mentions of the breakfast being too expensive and a desire for complimentary options similar to those at Holiday Inn Express locations. Nonetheless, the hotel compensates with the quality of its breakfast, leaving a favorable impression for those who choose to indulge.
Dinner
Nestled within Holiday Inn - Salem by IHG, the dining experience offers a mixed reception among guests. Many found the dinner to be pleasant, with some highlighting the great food available in the on-site restaurant at reasonable prices. The overall atmosphere was described as quiet and decent, providing a comfortable dining environment. However, opinions on the food quality varied, particularly with some guests expressing dissatisfaction with the value provided, feeling the restaurant was expensive with subpar offerings. Despite this, the on-premises dining option remains a significant factor for some guests choosing to stay at the hotel.
Rooms
The rooms at Holiday Inn - Salem by IHG have garnered mixed reviews but highlight several positive aspects. Guests consistently commend the cleanliness and comfort of the rooms. Many appreciated the modern amenities, noting well-lit spaces equipped with accessible USB and electrical outlets, ensuring connectivity and convenience. Comfort seems to be a hallmark, with beds frequently described as comfy, contributing to a restful experience. The staff receives positive mentions for their friendliness, adding to the welcoming atmosphere. For those seeking relaxation and wellness, the hotel's gym and warm pool are well-received. However, there is a recurring mention of compact room size and outdated elements, with some issues around odors in certain areas, suggesting that while some rooms offer a delightful stay, experiences may vary across the hotel.
Beds
Visitors to the Holiday Inn - Salem by IHG frequently praise the beds for their comfort. Many highlight the inviting, cozy nature of the beds and bedding, contributing to a restful sleep. The rooms themselves are described as quiet and clean, enhancing the overall comfort during a stay. While some guests find the beds firm, the prevalent sentiment is that the king-size beds offer a high level of comfort, ensuring a good night's sleep. Despite a few comments regarding bed discomfort, the hotel's beds are largely lauded for providing excellent rest. However, there's feedback suggesting improvements in accessibility features like toilet height for disabled guests.
Cleanliness
The Holiday Inn - Salem by IHG stands out for its impressive cleanliness, offering guests a consistently fresh and tidy environment. Visitors frequently highlight clean and comfortable rooms, ensuring a pleasant stay with nice and plush beds. The property maintains a high standard of cleanliness not just in the rooms but also in common areas, including the pool. Guests appreciate the hotel's friendly and engaging staff, enhancing the overall experience. While the reviews mostly emphasize the hotel's cleanliness, some mention minor issues like mold and hair in the bathroom and the small room size. Nevertheless, guests seem to genuinely enjoy their time at this well-kept location, remarking on the great condition of rooms and the welcoming atmosphere provided by staff.
Staff
When staying at the Holiday Inn - Salem by IHG, guests repeatedly highlight the welcoming and friendly atmosphere provided by the staff. Travelers can expect to encounter helpful and personable team members throughout various areas of the hotel. The maintenance staff is noted for their fantastic assistance, while the front desk and restaurant staff offer great service with a friendly demeanor. Despite occasional busy check-in times, the staff remain courteous and accommodating. Guests also appreciate the well-prepared breakfast offered at the hotel, contributing to an overall pleasant experience. While some reviews mention areas for improvement in room updates, the cleanliness and comfort, especially of the beds, receive positive feedback.
Yes, Holiday Inn - Salem by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Holiday Inn - Salem by IHG.
Yes, Holiday Inn - Salem by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn - Salem by IHG.