Saltillo25.44522900,
-100.98527500,
Periferico Luis Echeverria Alvarez 1630(Show on Map)
8.3
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsCity Express by Marriott Saltillo Norte offers an appealing combination of comfort, convenience, and commendable service, making it a favored choice for various travelers, particularly business visitors. The hotel's strategic location on a main street provides easy access to key city landmarks, business centers, the University, and popular attractions like the Desert Museum. Its proximity to principal highways and a variety of nearby restaurants and shopping options enhances the visitor experience, making it an excellent value for money in a vibrant, central locale. Despite being centrally located, the hotel provides a peaceful, quiet environment, ideal for relaxation after a busy day.
The breakfast service at the hotel is generally well-received, with a good selection of fresh and nutritious options that set a positive tone for the day. Guests appreciate the attentiveness and friendliness of the staff, further elevating their dining experience, even as some point out the occasional congestion during breakfast hours.
Rooms are described as clean and comfortable, ensuring a restful stay, although they are noted to be on the smaller side. The cleaning staff's dedication to maintaining a high standard of cleanliness throughout the hotel is frequently praised. While some minor maintenance issues and comfort concerns with the beds are mentioned, overall room quality aligns with expectations for the hotel's price range.
The staff at City Express by Marriott Saltillo Norte are consistently recognized for their welcoming demeanor, efficiency, and ability to provide excellent customer service. This positive interaction significantly contributes to the hotel's pleasant atmosphere and smooth operational experience.
Though the hotel offers free WiFi, guest reviews reflect mixed experiences, suggesting occasional inconsistencies in connectivity and speed. Parking services also present challenges, with limited spaces and cramped conditions, yet guests appreciate the availability of private parking when it is accessible.
In summary, City Express by Marriott Saltillo Norte delivers reliable service and modern accommodations tailored for short stays, particularly benefiting business travelers with its practical offerings and strategic location. Minor shortcomings aside, it remains a commendable option for those seeking a clean, comfortable, and efficiently managed hotel experience in Saltillo. Show more
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Hotel Taking Steps Towards Sustainability
As part of the City Express by Marriott brand, this hotel is associated with environmentally sustainable amenities. The brand is described as eco-friendly.
Business Hotel
City Express hotels typically offer practical amenities for business travelers, such as a business center, free Wi-Fi, and complimentary breakfast.
Hotel with Parking
This hotel features free self-parking on site. Secure parking is also highlighted as a feature by guests.
Accessible Hotel
This hotel provides wheelchair-accessible facilities, including accessible on-site parking (van accessible). The property has elevators, welcomes service animals without a fee, and offers accessible routes from the public entrance to various areas.
Hotel with Gym
4-Star Hotel
Room Types
Queen RoomThe double room features air conditioning. The unit has 1 bed.
Double Room with Two Double BedsThe double room provides air conditioning. The unit offers 2 beds.
Superior Queen Room with Sofa BedThe double room features air conditioning. The unit has 2 beds.
Guest Reviews
8.3
Very Good
Location
City Express by Marriott Saltillo Norte is strategically positioned, making it an ideal base for visitors to Saltillo. The hotel's central placement on a main street ensures easy accessibility to various city landmarks, including the University and Technological Institute, business centers, and popular attractions such as the Desert Museum and Saltillo galleries. Despite the bustling location, the rooms remain pleasantly quiet, offering a restful environment.
Proximity to principal highways and main avenues provides effortless access to different parts of the city, making it a perfect stopover for those traveling along highway 57. Guests particularly appreciate the convenience of walking to nearby restaurants, shopping centers, and public transportation, all of which enhance the overall stay experience.
The vicinity includes numerous dining options, a Sanborns, a small shopping plaza, and pharmacies, catering to all guest needs. The hotel is praised for its cleanliness, modern amenities, comfortable rooms, and friendly staff, which further adds to its appeal. Overall, City Express by Marriott Saltillo Norte offers excellent value for money in a convenient and vibrant location.
Breakfast
City Express by Marriott Saltillo Norte receives praise for its breakfast offerings, which are generally well-regarded for their quality and presentation. Guests appreciate the balanced selection of items, including fresh fruit, bakery items, scrambled eggs, beans, cereal, and a selection of beverages like coffee and juice. The breakfast is described as tasty and nutritious by several reviewers, meeting expectations for a continental spread.
However, some guests have noted issues with variety, suggesting that the menu can become repetitive over time. A few reviews mention the breakfast area being small and sometimes crowded, with instances of food running out quickly. Despite these concerns, the service provided by the staff is consistently noted as attentive and friendly, enhancing the overall breakfast experience.
The hotel's central location is an added benefit for those interested in nearby attractions and shopping centers. While there are areas for improvement, the breakfast at City Express by Marriott Saltillo Norte is largely seen as a positive and satisfying start to the day.
Rooms
The guest reviews of City Express by Marriott Saltillo Norte present a mixed but generally positive impression of the hotel's accommodations. Most travelers appreciate the comfort and cleanliness of the rooms, often describing them as nice, tidy, and reassuringly clean. Despite being noted as small, several reviews comment on the rooms' comfort, suggesting that they serve their purpose well, especially considering the hotel's quality and price. Guests highlight the comfort of the beds and the ease of the check-in and check-out processes, enhancing the overall experience.
While cleanliness is often praised, some mention issues like rough sheets and occasional maintenance problems, including noisy air conditioning units. The absence of certain amenities like a minibar and proper ventilation is noted, along with occasional room odors. Some guests have pointed out the need for mattress upgrades due to issues with comfort. Despite these minor complaints, many guests enjoyed their stay, with the rooms generally meeting expectations for a satisfactory visit.
Beds
The beds at City Express by Marriott Saltillo Norte receive mixed feedback from guests. Some visitors appreciate the excellent comfort of the beds, alongside the cleanliness of the hotel and smooth check-in and check-out processes. Comfortable mattresses and pillows were highlighted positively, with some guests finding the beds reasonably comfortable despite being a bit hard. However, many reviews point out significant issues with the beds being uncomfortable, with descriptions of firm and worn-out mattresses being prevalent. A few guests noted that the beds seemed old, with noticeable dips and odors emanating from the pillows. The size of the beds was also mentioned as small by some, contributing to an overall uncomfortable experience for these guests. While there are instances of guests finding the bed comfortable, there is a clear need for an update to improve the sleeping experience, which seems to detract from the otherwise positive aspects of staying at this hotel. The cleanliness of rooms and general hotel experience were noted positively despite these concerns.
Cleanliness
City Express by Marriott Saltillo Norte stands out for its commitment to cleanliness, consistently praised by guests. Many reviewers describe the hotel as very clean, with sparkling facilities and tidy rooms that offer a comfortable stay. Attention to cleanliness in detail is apparent, from the fresh scent of sheets, comforters, and pillows to well-maintained bathrooms. The cleaning staff's efforts ensure rooms are in good, clean condition, contributing to an overall feeling of comfort.
The hotel's modernity, combined with a safe and clean environment, matches the expectations of travelers looking for quality accommodations. Guests appreciated the cleanliness during breakfast, which adds to the pleasant experience of the well-located property. The hotel’s dedicated staff are noted for their excellent service and attentiveness.
Though the hotel has garnered positive remarks, some reviews indicate areas for improvement, particularly regarding noise levels and the occasional shortfall in maintaining extensive areas. A minority of guests reported issues with room cleaning, including instances of unclean bedding and unexplained scents. Nevertheless, the overall feedback indicates that City Express by Marriott Saltillo Norte is a reliable choice for those seeking clean and comfortable lodgings with modern amenities and good service.
Staff
City Express by Marriott Saltillo Norte garners praise for its commendable staff service, consistently highlighted as friendly, helpful, and attentive. Many guests appreciate the warm smiles and exceptional service from all employees, whether at reception or in the dining areas. The staff's genuine friendliness and attentiveness contribute to a pleasant atmosphere, with check-in experiences often described as smooth and efficient. Despite a few negative remarks about certain interactions or lack of empathy, the overall sentiment focuses on the staff's unwavering dedication to ensuring guests have a comfortable stay. Furthermore, the hotel's excellent location and satisfying breakfast offerings complement the efficient service, making it a convenient choice for business travelers.
Wi-Fi
City Express by Marriott Saltillo Norte generally receives mixed reviews regarding its WiFi service. Many guests appreciate the strong WiFi signal within the rooms and report that the internet works well, with some even describing it as excellent and fast. These positive comments highlight the hotel's ability to offer a reliable connection for most users. However, there are also mentions of complications when connecting and occasional instability or slowness of the internet. A few guests experienced significant issues, indicating that at times the service can be poor or even become saturated. Overall, while many find the WiFi satisfactorily meeting their needs, others encounter challenges, suggesting there may be inconsistencies in the WiFi experience at the hotel.
Parking
City Express by Marriott Saltillo Norte offers a mix of experiences when it comes to parking. Guests appreciate the availability of private parking, which provides peace of mind and ensures that vehicles are securely stationed at the hotel. There is also mention of ample parking spaces, often with surveillance, which contributes to a sense of safety for guests.
Despite these positives, numerous reviews highlight challenges regarding the limited parking space. The number of parking spots often falls short given the hotel's capacity, leading some visitors to park on the street or in designated spaces that are not ideal. The parking lot itself is described as cramped with narrow spaces, adding to the discomfort and inconvenience for those with larger vehicles.
Additionally, the absence of security at the entrance and exit is noted, further emphasizing the need for improvements in the parking facilities. While securing a spot can sometimes be straightforward and uneventful, there is a consensus that expanding the parking lot would greatly enhance the overall experience for guests staying at City Express by Marriott Saltillo Norte.
4 Star
City Express by Marriott Saltillo Norte impresses guests with its reliable and commendable service, making it an ideal choice for short stays. Guests have praised the hotel's ability to consistently meet their needs, emphasizing the friendly and attentive nature of the staff, even during busy times. The hotel delivers on expectations with its straightforward and sober design, offering the essentials without unnecessary frills. While not overly luxurious, it provides good value for money, making it a recommended option for those looking for practicality and comfort. Some minor issues, such as a short shower curtain, are noted, but overall, the conditions and service of the hotel receive positive feedback.
Business
City Express by Marriott Saltillo Norte emerges as a solid choice for business travelers. While it may lack a dedicated business space, the hotel compensates with its strategic location and reasonable pricing, making it convenient and accessible for work-related visits. Guests frequently highlight the excellent service provided by the attentive and helpful staff, which enhances the overall experience. The cleanliness and comfort of the accommodations are consistently noted, offering a restful environment perfect for short business trips. With a delicious breakfast to kickstart the day, the hotel is well-suited for executives or those in need of a comfortable, efficient, and cost-effective stay geared towards working and resting.
No, City Express by Marriott Saltillo Norte doesn't have any pool.
No, a spa isn't available at City Express by Marriott Saltillo Norte.
No, City Express by Marriott Saltillo Norte doesn't allow dogs.
Yes, parking facilities are available at City Express by Marriott Saltillo Norte.
Yes, City Express by Marriott Saltillo Norte has a gym.