City Express by Marriott Saltillo Sur
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsCity Express by Marriott Saltillo Sur is generally well-regarded for its strategic and convenient location, particularly praised for proximity to the Saltillo bus station and surrounding amenities such as restaurants, markets and business areas. The hotel's central position makes it an optimal choice for travelers who prioritize accessibility and ease of transportation, further enhanced by a provided shuttle service within a 10 km radius.
Guest feedback on breakfast reveals positive sentiments towards the variety and quality of the offerings. The American buffet breakfast is frequently highlighted for being tasty, fresh and good value for money. While some suggest increasing the variety, breakfast overall is seen as a satisfactory start to the day.
Rooms receive mixed reviews; they are appreciated for their cleanliness, comfort and cozy atmosphere, which are essential for a good night's sleep and a productive stay. However, there are recurrent mentions of musty smells, small room sizes and occasional maintenance issues such as air leaks or clogged showers. Despite this, the hotel's commitment to cleanliness stands out, although there could be improvements in maintaining the facilities.
Cleanliness throughout the hotel is a strong point, consistently described as immaculate and very clean with a few noted exceptions involving odors and dirty carpets. There are occasional remarks about wear and tear that might necessitate some renovations, but overall, the cleanliness and the diligent housekeeping staff contribute to a positive experience.
The staff at City Express by Marriott Saltillo Sur are often commended for their friendliness, attentiveness and exceptional service. Guest interactions are highlighted as a significant part of the pleasant stay with the reception and general staff consistently praised for their helpful and polite manner. Some minor recommendations for additional staff training were noted.
The free wifi service offered by the hotel brings mixed reactions with some guests finding the internet service fast and reliable, while others experienced slow speeds and connectivity issues.
Beds receive varied feedback; many found them comfortable, though several guests mentioned issues with worn-out and uncomfortable mattresses, as well as the need for better pillows and additional amenities like blankets.
For business travelers, the hotel is a solid choice, thanks to its good value for money, cleanliness, comfortable accommodations, reliable amenities and convenient location near business districts. Positive reviews mention good service and a satisfactory breakfast, making it a highly recommended option for work-related stays.
In summary, City Express by Marriott Saltillo Sur provides a convenient, clean and generally comfortable lodging experience with highly praised staff service, though some improvements in room maintenance and amenities could further enhance guest satisfaction.
Categories
Guest feedback on breakfast reveals positive sentiments towards the variety and quality of the offerings. The American buffet breakfast is frequently highlighted for being tasty, fresh and good value for money. While some suggest increasing the variety, breakfast overall is seen as a satisfactory start to the day.
Rooms receive mixed reviews; they are appreciated for their cleanliness, comfort and cozy atmosphere, which are essential for a good night's sleep and a productive stay. However, there are recurrent mentions of musty smells, small room sizes and occasional maintenance issues such as air leaks or clogged showers. Despite this, the hotel's commitment to cleanliness stands out, although there could be improvements in maintaining the facilities.
Cleanliness throughout the hotel is a strong point, consistently described as immaculate and very clean with a few noted exceptions involving odors and dirty carpets. There are occasional remarks about wear and tear that might necessitate some renovations, but overall, the cleanliness and the diligent housekeeping staff contribute to a positive experience.
The staff at City Express by Marriott Saltillo Sur are often commended for their friendliness, attentiveness and exceptional service. Guest interactions are highlighted as a significant part of the pleasant stay with the reception and general staff consistently praised for their helpful and polite manner. Some minor recommendations for additional staff training were noted.
The free wifi service offered by the hotel brings mixed reactions with some guests finding the internet service fast and reliable, while others experienced slow speeds and connectivity issues.
Beds receive varied feedback; many found them comfortable, though several guests mentioned issues with worn-out and uncomfortable mattresses, as well as the need for better pillows and additional amenities like blankets.
For business travelers, the hotel is a solid choice, thanks to its good value for money, cleanliness, comfortable accommodations, reliable amenities and convenient location near business districts. Positive reviews mention good service and a satisfactory breakfast, making it a highly recommended option for work-related stays.
In summary, City Express by Marriott Saltillo Sur provides a convenient, clean and generally comfortable lodging experience with highly praised staff service, though some improvements in room maintenance and amenities could further enhance guest satisfaction.
Hotel Taking Steps Towards Sustainability
As part of the City Express by Marriott brand, this hotel is associated with environmentally sustainable amenities. The brand is described as eco-friendly.
Business Hotel
City Express hotels typically offer practical amenities for business travelers, such as a business center, free Wi-Fi, and complimentary breakfast.
Hotel with Parking
Parking is included with a stay at City Express by Marriott Saltillo Sur, offered free of charge.
Hotel with Gym
Like other City Express locations, this hotel likely provides a fitness area for guests' use.
Hotel for Honeymoon
4-Star Hotel
Guest Reviews
City Express by Marriott Saltillo Sur boasts an excellent and strategic location, particularly praised for its proximity to the Saltillo bus station, making it an ideal choice for travelers relying on public transportation. Guests frequently highlight the convenience of being close to restaurants, markets and business areas, which significantly enhances their stay. The central position of the hotel also ensures easy access to various parts of the city, making it suitable for those attending events or conducting business nearby.
Several reviews emphasize the practicality of the location, noting that it is quite accessible and well-positioned for different needs. The shuttle service within a 10 km radius offered from Monday to Saturday is another advantage for guests, adding to the hotel's convenience. While most feedback about the hotel's location is positive, describing it as fantastic and exceptional, there are occasional remarks about less desirable surroundings and rush hour traffic.
Overall, if a central, well-connected location is a priority, City Express by Marriott Saltillo Sur is a solid option, balancing convenience and accessibility well.
Guests at 'City Express by Marriott Saltillo Sur' generally describe the breakfast as good and very complete. Many guests highlight the breakfast as tasty and varied with mentions of excellent and delicious food. The American buffet breakfast, in particular, receives praise for being fresh, pleasant and offering good value for money.
However, some reviews point out areas for improvement. A number of guests feel the breakfast lacks variety, frequently featuring the same items such as fruit, bread and eggs. There's a call for more diverse options to enhance the meal. On the downside, a few comments mention the presence of flies, simple offerings and occasional issues with food temperature.
Overall, while the breakfast is seen as satisfactory and sufficient for a quick, light start to the day, adding more variety and addressing minor issues could elevate the breakfast experience for future guests.
City Express by Marriott Saltillo Sur garners a mixed reception when it comes to its rooms. On the positive side, many guests appreciate the cleanliness and comfort of the rooms, describing them as very clean and generally comfortable. The accommodations are noted for their pleasant atmosphere with adequate space to work and comfortable beds, which significantly contribute to a satisfactory stay.
However, several guests have raised concerns about the smell in the rooms with descriptions of musty, damp and unpleasant odors being quite common. Issues such as small room sizes, air leaks, clogged showers and non-functional sinks have also been reported, adding to the inconvenience for some visitors. Despite these drawbacks, the hotel's efforts in maintaining clean and tidy rooms stand out, even though improvements could be made in addressing the mentioned problems.
Guests at City Express by Marriott Saltillo Sur have shared mixed feedback regarding the beds in the hotel. A significant number found the beds to be comfortable, which was a positive point in their stays. However, a considerable amount of reviews indicated some dissatisfaction. Issues highlighted include beds feeling worn out and uncomfortable with some guests describing them as very hard. Additionally, the pillows received mixed reviews with several guests finding them super uncomfortable due to their small size and worn-out condition. There were also concerns raised about the overall condition of the bedding and towels, as some found them to be very worn out. Lastly, a few reviews mentioned a shortage of amenities like blankets and insufficient pillows per room, contributing to a less comfortable experience.
Nestled in Saltillo Sur, the City Express by Marriott offers a mixed bag of experiences, but it stands out for its generally praised cleanliness. Words like immaculate, very clean and overall cleanliness in all facilities appear frequently in reviews. Guests have found most areas of the hotel, including the rooms, to be clean and comfortable, offering good value for money. The staff is often described as attentive and welcoming, contributing to a pleasant stay.
However, some concerns raise questions about consistency. A handful of reviews mention issues like unpleasant odors, dampness and dirty carpets in rooms and hallways. There is a particular incident involving fecal matter in a shower and some guests have mentioned that the bathrooms need better cleaning. The hotel appears to be showing signs of wear with mentions of old, stained towels and the need for carpet renovation.
Despite these few negative aspects, the overall sentiment leans positive, particularly highlighting the excellent cleaning service and the good condition of general facilities. With clean rooms and attentive staff, the City Express is described as a practical choice for a stay, though it might benefit from some updates and more consistent maintenance.
The staff at City Express by Marriott Saltillo Sur receive high praise for their exceptional treatment and friendly demeanor. Guests frequently highlight the excellent reception service, noting that the check-in and check-out processes are both easy and fast. The staff is consistently described as very friendly, kind, attentive and polite. Their willingness to serve and help, combined with an overall great attitude, ensures that guest needs are promptly met. The bellboy is particularly mentioned for his attentiveness and excellent service. The staff's positive attitude extends across all areas of the hotel with guests noting good customer service, welcoming and helpful behavior and efficient service. However, there is a suggestion that some staff might benefit from additional training. Generally, the commendations for their kindness and efficient service contribute significantly to a pleasant stay at the hotel.
The wifi experience at City Express by Marriott Saltillo Sur appears to be mixed. Guests have reported that the hotel offers free internet, which can be both fast and hassle-free at times. However, several visitors have noted significant issues, including very poor internet in the rooms, slow speeds and frequent disconnections. Some even mentioned that they couldn't connect to the Wi-Fi at all during their stay, indicating inconsistency in the quality of the service. While there are instances of good wifi, the overall satisfaction with the internet service is varied and may require improvements.
City Express by Marriott Saltillo Sur offers a commendable experience for business travelers. The hotel delivers good value for money, making it a suitable accommodation option, particularly for short stays. The facilities are highly regarded with cleanliness, comfortable rooms, reliable wifi and a satisfying breakfast meeting guests' expectations. The hotel is conveniently located near business areas and the station, enhancing its appeal for work-related visits. Guests appreciate the good service and friendly staff, although there is a suggestion for staff training improvement. Overall, it remains a highly recommended choice for business travelers seeking practical and comfortable lodging.
Location Show Map
Location
Several reviews emphasize the practicality of the location, noting that it is quite accessible and well-positioned for different needs. The shuttle service within a 10 km radius offered from Monday to Saturday is another advantage for guests, adding to the hotel's convenience. While most feedback about the hotel's location is positive, describing it as fantastic and exceptional, there are occasional remarks about less desirable surroundings and rush hour traffic.
Overall, if a central, well-connected location is a priority, City Express by Marriott Saltillo Sur is a solid option, balancing convenience and accessibility well.
Breakfast
However, some reviews point out areas for improvement. A number of guests feel the breakfast lacks variety, frequently featuring the same items such as fruit, bread and eggs. There's a call for more diverse options to enhance the meal. On the downside, a few comments mention the presence of flies, simple offerings and occasional issues with food temperature.
Overall, while the breakfast is seen as satisfactory and sufficient for a quick, light start to the day, adding more variety and addressing minor issues could elevate the breakfast experience for future guests.
Rooms
However, several guests have raised concerns about the smell in the rooms with descriptions of musty, damp and unpleasant odors being quite common. Issues such as small room sizes, air leaks, clogged showers and non-functional sinks have also been reported, adding to the inconvenience for some visitors. Despite these drawbacks, the hotel's efforts in maintaining clean and tidy rooms stand out, even though improvements could be made in addressing the mentioned problems.
Beds
Cleanliness
However, some concerns raise questions about consistency. A handful of reviews mention issues like unpleasant odors, dampness and dirty carpets in rooms and hallways. There is a particular incident involving fecal matter in a shower and some guests have mentioned that the bathrooms need better cleaning. The hotel appears to be showing signs of wear with mentions of old, stained towels and the need for carpet renovation.
Despite these few negative aspects, the overall sentiment leans positive, particularly highlighting the excellent cleaning service and the good condition of general facilities. With clean rooms and attentive staff, the City Express is described as a practical choice for a stay, though it might benefit from some updates and more consistent maintenance.
Staff
Wi-Fi
Business
No, City Express by Marriott Saltillo Sur doesn't have any pool.
No, a spa isn't available at City Express by Marriott Saltillo Sur.
No, City Express by Marriott Saltillo Sur doesn't allow dogs.
Yes, parking facilities are available at City Express by Marriott Saltillo Sur.
Yes, City Express by Marriott Saltillo Sur has a gym.
Location Show Map
More Options
