Mercure Salvador Rio Vermelho
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Summary of reviewsMercure Salvador Rio Vermelho stands out for its exceptional location in the heart of the vibrant Rio Vermelho neighborhood, offering striking ocean views and easy access to numerous bars, restaurants and popular tourist attractions. Guests appreciate the seamless blend of lively nightlife and a tranquil atmosphere, conducive to both relaxation and exploration. The hotel's convenient proximity to key areas of Salvador, including the Historic Center and Barra, further enhances its appeal. Notably, the infinity pool and the rooms' views are frequently highlighted as major draws, coupled with the hotel's spacious and comfortable accommodations, rich breakfast options and a safe neighborhood, making it a top choice for travelers.
The breakfast at the hotel is widely praised for its exceptional quality and extensive variety, catering to diverse tastes with options ranging from local Bahian foods to international dishes and the breathtaking sea views from the breakfast area add to the enjoyment. There are, however, mentions of occasional queues and suggestions for more vegan and gluten-free options. The in-house dining experiences for lunch and dinner have received mixed reviews. While the meals, especially dishes like fish and shrimp stew, are generally praised, some guests found the prices high and service inconsistent.
Guests commend the spacious and comfortable rooms with many offering breathtaking ocean views. While some rooms are well-maintained, others show signs of wear and tear with occasional maintenance issues. The staff is often noted for their exceptional friendliness and helpfulness with special mentions of individuals who significantly enhance the guest experience.
Cleanliness is another aspect with a mixed reception. While many guests find the hotel clean and comfortable, some have reported issues particularly in the bathrooms which are occasionally described as poorly maintained. The pool area receives praise for its cleanliness and excellent service, cementing its status as a major highlight with stunning views and a well-kept environment.
The gym at the hotel, though appreciated for its good condition and equipment, has recurring mentions of maintenance issues and limited resources. The Wi-Fi service also presents a mixed picture with many guests finding it reliable, while others report slow speeds and connectivity problems.
Despite a few drawbacks, such as the beach directly in front being unsuitable for swimming, the hotel's prime location, comprehensive facilities and excellent service make it a popular choice for travelers seeking both convenience and quality during their stay in Salvador. The nearby accessible beaches and the combination of a breathtaking pool area with attentive service further enhance the overall positive experience at Mercure Salvador Rio Vermelho.
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The breakfast at the hotel is widely praised for its exceptional quality and extensive variety, catering to diverse tastes with options ranging from local Bahian foods to international dishes and the breathtaking sea views from the breakfast area add to the enjoyment. There are, however, mentions of occasional queues and suggestions for more vegan and gluten-free options. The in-house dining experiences for lunch and dinner have received mixed reviews. While the meals, especially dishes like fish and shrimp stew, are generally praised, some guests found the prices high and service inconsistent.
Guests commend the spacious and comfortable rooms with many offering breathtaking ocean views. While some rooms are well-maintained, others show signs of wear and tear with occasional maintenance issues. The staff is often noted for their exceptional friendliness and helpfulness with special mentions of individuals who significantly enhance the guest experience.
Cleanliness is another aspect with a mixed reception. While many guests find the hotel clean and comfortable, some have reported issues particularly in the bathrooms which are occasionally described as poorly maintained. The pool area receives praise for its cleanliness and excellent service, cementing its status as a major highlight with stunning views and a well-kept environment.
The gym at the hotel, though appreciated for its good condition and equipment, has recurring mentions of maintenance issues and limited resources. The Wi-Fi service also presents a mixed picture with many guests finding it reliable, while others report slow speeds and connectivity problems.
Despite a few drawbacks, such as the beach directly in front being unsuitable for swimming, the hotel's prime location, comprehensive facilities and excellent service make it a popular choice for travelers seeking both convenience and quality during their stay in Salvador. The nearby accessible beaches and the combination of a breathtaking pool area with attentive service further enhance the overall positive experience at Mercure Salvador Rio Vermelho.
Beachfront Hotel
This seafront property is within close proximity to the nightlife of Salvador while the famous Buracao Beach is just an 8-minute walk from the hotel.
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Infinity Pool Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Infinity Pool
Hotel with Outdoor Pool
Guest Reviews
The Mercure Salvador Rio Vermelho is praised for its exceptional location in the heart of the vibrant Rio Vermelho neighborhood, offering a seaside setting with stunning ocean views. Guests appreciate its proximity to numerous bars, restaurants, pharmacies and popular tourist attractions, all within walking distance or a short Uber ride away. The hotel's surroundings provide a perfect balance of lively nightlife and a peaceful atmosphere, ideal for both relaxation and exploration.
The location is particularly lauded for its convenience, allowing visitors to access key areas of Salvador, including the Historic Center and Barra with ease. The view from the rooms and common areas, especially the infinity pool, is frequently highlighted as a major draw. Additionally, the staff is noted for their friendliness and excellent service, enhancing the overall stay.
Guests also mention the spacious and comfortable rooms, rich and varied breakfast options and the safety of the neighborhood. The hotel's amenities, such as the swimming pool, fitness room and convenient parking facilities, contribute to the positive experience. Overall, the Mercure Salvador Rio Vermelho’s prime location, combined with its excellent facilities and service, make it a top choice for travelers seeking both convenience and quality during their stay in Salvador.
The breakfast at Mercure Salvador Rio Vermelho has garnered consistent praise from guests for its exceptional quality and extensive variety. Many travelers highlighted the incredible taste and richness of the offerings with special mentions of delicious tapiocas and omelets made to order. The breakfast is noted to be very comprehensive, catering to diverse palates with options ranging from various breads, fresh fruits and traditional Bahian foods to an array of local and international dishes.
Guests appreciated the abundant and well-presented spread, which includes personalized juices and freshly made items. The attention to detail by the breakfast team also received commendations for their professionalism and prompt service, contributing to a positive dining experience. The breathtaking view of the sea from the breakfast area adds an extra layer of enjoyment, making it a memorable part of the stay for many travelers.
However, some reviews did point out the breakfast queue issues and the lack of vegan and gluten-free options as areas that could be improved. Despite these minor drawbacks and the additional cost for breakfast not included in the daily rate, the overall sentiment is that the breakfast is well worth it, offering a complete and delightful start to the day with fantastic diversity and high-quality ingredients.
Mercure Salvador Rio Vermelho has garnered a mix of opinions regarding its in-house dining experiences, though there are several high points worth noting. Many guests found the restaurant to be first-class with excellent and delicious meals, particularly praising dishes like the fish and shrimp stew. The variety available both at the restaurant and the pool bar is also highlighted positively with some noting that lunch and dinner options are well-served and diverse.
However, some guests felt the prices for meals were slightly high, especially considering the limited food options and occasional missteps in dish preparation, such as receiving the wrong food or items that didn't meet expectations. There were also comments that more vegan options could be included beyond just fruits.
Despite some stating that the food could be improved and that lunch and dinner might not always be worth the cost, others felt that the dining experience was worth the wait, particularly when dinner was properly prepared. Service at the restaurant sometimes drew criticism, described as rude or average at best and there were instances when the restaurant did not have a card machine available at night.
Overall, while some found the dining experience at Mercure Salvador Rio Vermelho to be less than stellar, others thoroughly enjoyed the food and praised the restaurant's variety and quality.
Mercure Salvador Rio Vermelho offers a range of spacious and comfortable rooms, many of which come with breathtaking ocean views. Guests appreciate the generous room sizes, good architecture and comfortable beds that ensure a good night's sleep. The rooms are generally clean and well-maintained with some newer and renovated options available.
However, it's worth noting that some rooms are in need of renovation, showcasing signs of wear and tear such as old furniture, dated decor and occasional maintenance issues. Mold and mildew have been reported in a few instances and the air conditioning systems in some rooms aren't always efficient. Bathrooms are a common point of critique with several guests mentioning they are small, poorly maintained and sometimes in need of better cleaning.
Despite these drawbacks, the hotel's prime location and attentive staff often leave a positive impression. The views from the rooms, especially those overlooking the sea, are highly praised, offering a serene backdrop for a relaxing stay. Overall, while some updates and better maintenance could enhance the experience, the hotel's spacious and comfortable rooms are a strong selling point.
The beds at Mercure Salvador Rio Vermelho receive various opinions from guests with many highlighting their comfort and quality. Numerous reviews praise the beds as very comfortable, large and equipped with good linens, enhancing the overall relaxation experience. The bedding is often described as clean and cozy with high-quality pillows contributing to a pleasant sleep. Some guests especially appreciated the beds being modern and soft, even likening the experience to sleeping on a cloud.
However, not all feedback is positive. A recurring issue for some visitors is the comfort level of the beds. Certain guests found the mattresses to be either too soft or very uncomfortable with some beds being described as too high or hard, leading to a less than restful sleep. Complaints about low-quality sheets and bedding were also noted, alongside concerns about pillows not aligning well with the spine. Additionally, specific complaints mentioned beds with a smell of mold and portable beds with terrible mattresses.
In conclusion, while many guests enjoyed their stay, finding the beds very comfortable and the linens clean, there are notable discrepancies in experiences suggesting that bed comfort could be inconsistent.
Mercure Salvador Rio Vermelho boasts a mixed reputation when it comes to cleanliness, as reflected in guest reviews. Many visitors appreciated the hotel's cleanliness, finding the rooms clean and comfortable with some even describing the cleanliness as impeccable or outstanding. The pool area received positive comments about its cleanliness as well and several guests praised the overall maintenance and neatness of the accommodations. The staff's responsiveness to cleaning requests and their attentiveness added to the positive experiences for some guests.
However, there were notable criticisms. Some guests found the cleaning standards lacking, particularly in the bathrooms, which were frequently described as dirty, poorly maintained and in need of renovation. Issues such as moldy smells, dirty grout and discolored tiles were common complaints. Some guests also pointed out that the cleaning service could be slow and insufficient at times with dust on shelves and unclean common areas.
The hotel itself, while praised for its excellent location and beautiful views, left some guests disappointed due to the overall aging look and lack of maintenance in certain areas. Old fixtures, musty rooms and outdated bathrooms were among the issues noted.
In summary, Mercure Salvador Rio Vermelho presents a contrasting picture: while some guests enjoyed a clean and comfortable stay augmented by helpful staff, others found significant lapses in cleanliness and maintenance that detracted from their experience.
'Mercure Salvador Rio Vermelho' has garnered a notable reputation for its exceptional staff, consistently highlighted by guests for their friendliness, helpfulness and overall attentiveness. Visitors frequently commend the team at the reception for their warmth and efficiency with particular mentions of individuals like Jessica and Igor who go out of their way to assist guests, making notable efforts to ensure a pleasant stay. The breakfast team, including standout employees like Linda from the juice station, are praised for their kindness and meticulous service, ensuring a fantastic start to the day.
The pool service, often highlighted for its excellence, receives special recognition for attentive and friendly staff, including memorable mentions of Anderson who served guests at the pool with consistent care. Staff members across various roles—from waiters in the restaurant to cleaning personnel—are noted for their politeness and willingness to help, making many guests feel welcomed and well-cared for throughout their stay.
Despite the overwhelmingly positive feedback, there are occasional remarks regarding areas needing improvement, such as delays in service and a lack of proactive engagement from some staff members. A few guests noted instances of unresponsiveness and inflexibility, indicating room for enhancing the overall service experience.
Overall, the staff at 'Mercure Salvador Rio Vermelho' stand out for their attentive, friendly and professional demeanor, making significant contributions to the hotel's welcoming and hospitable atmosphere, even amidst some areas requiring fine-tuning for a more uniformly excellent service experience.
While staying at Mercure Salvador Rio Vermelho, guests generally had mixed experiences with the hotel's Wi-Fi service. Many found the Wi-Fi to be excellent, working well throughout their stay and sufficient for work purposes. Good Wi-Fi performance and a reliable connection were mentioned repeatedly, making it suitable for tasks such as working from home. Complimentary Wi-Fi was seen as a bonus with some guests describing the connection as dependable and strong.
However, there were also notable issues raised by some visitors. A number of guests reported that the Wi-Fi was unreliable with slow speeds and occasional connectivity problems. Some experienced difficulties setting up the Wi-Fi and there were instances where the internet was down for extended periods. In a few cases, the Wi-Fi signal was poor or non-existent in certain areas of the hotel, including the bedrooms, making it challenging for those needing a steady connection for work. Concerns about the network security were also mentioned.
Overall, while many guests were pleased with the Wi-Fi service, there were several areas highlighted for improvement, particularly around reliability and speed.
The Mercure Salvador Rio Vermelho offers a gym that's well-received by many guests for its good condition and beneficial setup. Positive remarks highlight the gym as well-equipped and well-worked, contributing positively to the overall experience. However, there are recurring mentions of maintenance issues, such as malfunctioning equipment, limited mats and occasional leaks. Cleanliness is noted, but there's room for improvement, particularly regarding the variety and quantity of available machines and weights. The gym's air conditioning has also been flagged as an area needing attention. Despite these comments, the gym remains a notable feature appreciated by guests, though enhanced care and upgrades could elevate its appeal further.
The pool at Mercure Salvador Rio Vermelho is frequently praised for its beauty and the stunning ocean views it offers. Guests particularly appreciate the infinity pool, often described as wonderful, amazing and fantastic with its edge overlooking the sea providing a spectacular setting. The pool area itself is highlighted as clean, well-maintained and featuring excellent service from attentive staff. Visitors note that the pool service is consistently excellent and the bar adds to the pleasant experience.
However, some reviews mention that the pool can get crowded and suggest it could benefit from heating, as the water can be quite cold at times. Despite a few complaints about occasional closures and a lack of chairs and umbrellas, the general consensus remains positive. With its combination of a breathtaking view, a fantastic design and high-quality service, the hotel's pool area stands out as a major highlight for guests.
Nestled in the vibrant Rio Vermelho area, Mercure Salvador offers a prime location with its close proximity to the beach. Despite its compact size and rough sea, the beach nearby provides a serene setting and the views of the ocean are quite stunning, contributing to a picturesque stay. The hotel is situated just steps away from the sand, making beach access highly convenient for guests who wish to take a stroll or enjoy the seaside atmosphere.
Families frequent the area, drawn by the abundance of nearby bars and restaurants that cater to various tastes. While the beach directly in front of the hotel is unfortunately not suitable for swimming due to a sewage discharge point, there are alternate beaches on either side of the hotel that offer better options for sunbathing and casual visits. Buracão Beach, known for its accessibility, stands out as a popular choice for visitors.
In addition to the beach, the hotel boasts beautiful infinity pools that promise a refreshing dip with a splendid view of the ocean, allowing guests to enjoy the coastal scenery without needing to venture into the rough waters. The convenience and setting of Mercure Salvador Rio Vermelho make it a great base for beach-lovers looking for a blend of relaxation and local flavor in Salvador.
The parking situation at Mercure Salvador Rio Vermelho has received mixed feedback from guests. On a positive note, parking is available near the hotel and the valet parking service has been described as excellent by some visitors. There are also reserved parking spaces and accessible parking options. However, several reviews highlighted that parking is outsourced, which has led to additional charges not included in the price of the stay. This outsourcing has also resulted in some issues with the condition and accessibility of the parking facilities, including that the parking lot access could use improvement and there was no coverage for boarding and disembarking. Some guests found the cost of parking to be high and unnecessary, stating that it should ideally be free for guests. Additionally, there have been mentions of the valet team taking too much time and only one parking employee being available, which affected the efficiency of the service. Overall, while parking is available, the added fees and outsourced management have left some guests feeling that the service could be significantly improved.
Mercure Salvador Rio Vermelho stands out as an excellent choice for families seeking a delightful stay. The hotel offers an array of child-friendly amenities, ensuring that both kids and adults have a pleasurable experience. With a large pool designed for families and a separate pool specifically for kids, everyone can enjoy a refreshing dip. The fantastic view and comfortable family rooms further enhance the stay, catering to the needs of families of various sizes.
The resort's family-oriented nature is evident through its range of family suites and equal facilities for kids. Children can have fun in the dedicated play area or participate in engaging cooking classes tailored just for them. The hotel also provides a family-friendly menu and various children's amenities, making mealtime enjoyable and hassle-free.
Dining options at the hotel are diverse, featuring a good variety of restaurants suitable for families. The accommodations are spacious and comfortable with thoughtful provisions like child beds available upon request. Several reviews highlight the hotel as a great place for families to relax with many mentioning how much their families enjoyed the pool and other facilities.
While there are a few mentions of inconsiderate service and minor issues with room requests, the overall sentiment suggests that Mercure Salvador Rio Vermelho is well-suited for families looking for a memorable vacation with excellent facilities and activities catering to both kids and adults.
Mercure Salvador Rio Vermelho's prime location offers an abundance of nightlife options, making it ideal for those who love to explore the night. Nestled in what is considered the city's most bohemian neighborhood, the surrounding area is brimming with bars, clubs and restaurants that bring the streets to life after dark. Guests will find a variety of dining and bar options within walking distance, ranging from lively, crowded spots to more laid-back venues.
The neighborhood is noted for being friendly and safe, allowing visitors to comfortably enjoy the vibrant atmosphere. Specific areas like Largo da Mariquita are just five minutes away, further enhancing the convenience factor. Whether it's enjoying night music or indulging in a good lunch during the day, the location caters to both ends of the spectrum.
Additionally, the hotel's proximity to the historic center and the airport makes it a middle ground that’s perfect for exploring other parts of the city. For those looking to experience the local nightlife, Mercure Salvador Rio Vermelho provides an excellent base that guarantees a wonderful stay.
Mercure Salvador Rio Vermelho presents itself as a four-star hotel with several reviewers affirming its infrastructure aligns with typical four-star accommodations. Guests frequently highlighted the clean rooms and spectacular views as high points of their stay. Furthermore, the hotel was noted for providing good comfort and attentive reception service.
However, numerous reviews suggest discrepancies between the four-star rating and the actual experience. Critics pointed out that the reception, electrical installations and services generally fell short of four-star expectations. Some found the amenities comparable to lower three-star standards, citing outdated installations and a lackluster dining experience. The high cost was frequently mentioned as disproportionate to the value received.
While some guests recognized a good cost-benefit ratio, others found the price tag unjustified for the quality provided. The presence of music by the pool was specifically noted as detracting from the expected ambiance of a four-star establishment, suggesting room for improvement to meet the high standards expected from both the Mercure brand and a four-star hotel.
Mercure Salvador Rio Vermelho consistently receives praise for its suitability for business travelers. The hotel is described as ideal and a good option for business trips with business facilities such as a useful business center and adequate meeting rooms. Many guests appreciate the strong and reliable WiFi, which is perfect for work-related activities. Early breakfast options are a notable convenience for those who travel for work and value starting their day early.
Attentive and helpful staff, including mentions of Mauricio, contribute positively to the overall experience, providing a good level of service for business needs. Taxis readily available at the door and good parking facilities also add to the convenience for business meetings.
Located in an excellent spot for corporate activities, the hotel strikes a good balance between cost and benefit, making it a preferred choice among guests for business stays. However, it should be noted that some reviews mention limited business facilities and a lack of strict adherence to sustainability and anti-Covid protocols. The leisure infrastructure is also somewhat limited, making the hotel more suited to commercial rather than cozy stays.
Overall, Mercure Salvador Rio Vermelho is highly regarded for its business-friendly environment with reliable services and facilities that meet the expectations of corporate guests.
Mercure Salvador Rio Vermelho stands out for its commitment to accessibility, making it a convenient choice for guests with disabilities. The hotel offers accessible rooms with specific facilities such as accessible showers and wheelchair-friendly layouts. The presence of ramps and elevators ensures easy access from the lobby to different areas of the hotel, including the pool area, making navigation smooth and hassle-free.
Guests have highlighted the helpfulness of the staff, which adds to the overall positive experience. The hotel's location is another strong point, situated near many restaurants, bars and main neighborhoods in Salvador, making it a very accessible area for outings.
However, potential visitors should note that while the hotel itself is accessible, the parking lot has mixed reviews regarding its ease of access. Overall, Mercure Salvador Rio Vermelho's thoughtful design and accessible features make it a reliable option for travelers with mobility needs, though some minor improvements could be made in the parking facilities.
The Mercure Salvador Rio Vermelho is often praised for its spectacular infinity pool. Visitors consistently describe the pool as fantastic, beautiful and incredible with the pool’s edge seeming to blend seamlessly with the vast expanse of the sea. The views are frequently noted as both amazing and stunning, providing a serene and picturesque setting. Guests particularly appreciate the safe location and the helpful staff, which enhance the overall experience. Despite comments about its size, the infinity pool remains a highlight and a significant draw for those seeking a visually appealing and relaxing stay.
Mercure Salvador Rio Vermelho boasts a highly-praised outdoor pool, frequently highlighted by guests for its spaciousness and cleanliness. The pool area is consistently described as beautiful, well-maintained and offering stunning views, making it a prime spot for sunbathing and relaxation. Numerous reviewers have noted the wonderful and lovely atmosphere of the pool area, often mentioning the great amenities available. Whether it's referred to as large, beautiful or simply nice, the outdoor pool at this hotel stands out as a key feature, contributing significantly to a positive guest experience.
Mercure Salvador Rio Vermelho stands out as an ideal destination for travelers with pets. Known as a welcoming, pet-friendly hotel, it ensures that pets are well accommodated. Pets of various types are accepted, underpinning a pro-cat and dog policy. The hotel goes beyond mere acceptability by providing specific dog amenities such as dog beds, crates and water bowls. For exercise and leisure, there's a dog-friendly park situated at the rear of the hotel. This makes it convenient for pets to stay comfortably while their owners enjoy their vacation. Overall, it ensures that both humans and their furry companions have a pleasant and comfortable stay.
The Mercure Salvador Rio Vermelho boasts an exceptional beachfront location that guests consistently praise. The hotel is situated directly by the sea, providing breathtaking and panoramic views of the ocean. Whether enjoying a meal at the hotel restaurant or relaxing at the bar, visitors can appreciate the stunning beachfront scenery. The pool area, complete with an infinity pool, offers mesmerizing views of the ocean, making it a popular spot for guests to unwind.
The rooms are particularly noted for their wonderful sea views with many guests commenting on the gorgeous and perfect ocean vistas from their accommodations. The hotel's proximity to the beach ensures easy access for guests wanting to enjoy the seaside. Overall, the combination of the lovely beachfront setting, beautiful pools and outstanding sea views make the Mercure Salvador Rio Vermelho a highly recommended choice for a seaside escape.
Location Show Map
Location
The location is particularly lauded for its convenience, allowing visitors to access key areas of Salvador, including the Historic Center and Barra with ease. The view from the rooms and common areas, especially the infinity pool, is frequently highlighted as a major draw. Additionally, the staff is noted for their friendliness and excellent service, enhancing the overall stay.
Guests also mention the spacious and comfortable rooms, rich and varied breakfast options and the safety of the neighborhood. The hotel's amenities, such as the swimming pool, fitness room and convenient parking facilities, contribute to the positive experience. Overall, the Mercure Salvador Rio Vermelho’s prime location, combined with its excellent facilities and service, make it a top choice for travelers seeking both convenience and quality during their stay in Salvador.
Breakfast
Guests appreciated the abundant and well-presented spread, which includes personalized juices and freshly made items. The attention to detail by the breakfast team also received commendations for their professionalism and prompt service, contributing to a positive dining experience. The breathtaking view of the sea from the breakfast area adds an extra layer of enjoyment, making it a memorable part of the stay for many travelers.
However, some reviews did point out the breakfast queue issues and the lack of vegan and gluten-free options as areas that could be improved. Despite these minor drawbacks and the additional cost for breakfast not included in the daily rate, the overall sentiment is that the breakfast is well worth it, offering a complete and delightful start to the day with fantastic diversity and high-quality ingredients.
Dinner
However, some guests felt the prices for meals were slightly high, especially considering the limited food options and occasional missteps in dish preparation, such as receiving the wrong food or items that didn't meet expectations. There were also comments that more vegan options could be included beyond just fruits.
Despite some stating that the food could be improved and that lunch and dinner might not always be worth the cost, others felt that the dining experience was worth the wait, particularly when dinner was properly prepared. Service at the restaurant sometimes drew criticism, described as rude or average at best and there were instances when the restaurant did not have a card machine available at night.
Overall, while some found the dining experience at Mercure Salvador Rio Vermelho to be less than stellar, others thoroughly enjoyed the food and praised the restaurant's variety and quality.
Rooms
However, it's worth noting that some rooms are in need of renovation, showcasing signs of wear and tear such as old furniture, dated decor and occasional maintenance issues. Mold and mildew have been reported in a few instances and the air conditioning systems in some rooms aren't always efficient. Bathrooms are a common point of critique with several guests mentioning they are small, poorly maintained and sometimes in need of better cleaning.
Despite these drawbacks, the hotel's prime location and attentive staff often leave a positive impression. The views from the rooms, especially those overlooking the sea, are highly praised, offering a serene backdrop for a relaxing stay. Overall, while some updates and better maintenance could enhance the experience, the hotel's spacious and comfortable rooms are a strong selling point.
Beds
However, not all feedback is positive. A recurring issue for some visitors is the comfort level of the beds. Certain guests found the mattresses to be either too soft or very uncomfortable with some beds being described as too high or hard, leading to a less than restful sleep. Complaints about low-quality sheets and bedding were also noted, alongside concerns about pillows not aligning well with the spine. Additionally, specific complaints mentioned beds with a smell of mold and portable beds with terrible mattresses.
In conclusion, while many guests enjoyed their stay, finding the beds very comfortable and the linens clean, there are notable discrepancies in experiences suggesting that bed comfort could be inconsistent.
Cleanliness
However, there were notable criticisms. Some guests found the cleaning standards lacking, particularly in the bathrooms, which were frequently described as dirty, poorly maintained and in need of renovation. Issues such as moldy smells, dirty grout and discolored tiles were common complaints. Some guests also pointed out that the cleaning service could be slow and insufficient at times with dust on shelves and unclean common areas.
The hotel itself, while praised for its excellent location and beautiful views, left some guests disappointed due to the overall aging look and lack of maintenance in certain areas. Old fixtures, musty rooms and outdated bathrooms were among the issues noted.
In summary, Mercure Salvador Rio Vermelho presents a contrasting picture: while some guests enjoyed a clean and comfortable stay augmented by helpful staff, others found significant lapses in cleanliness and maintenance that detracted from their experience.
Staff
The pool service, often highlighted for its excellence, receives special recognition for attentive and friendly staff, including memorable mentions of Anderson who served guests at the pool with consistent care. Staff members across various roles—from waiters in the restaurant to cleaning personnel—are noted for their politeness and willingness to help, making many guests feel welcomed and well-cared for throughout their stay.
Despite the overwhelmingly positive feedback, there are occasional remarks regarding areas needing improvement, such as delays in service and a lack of proactive engagement from some staff members. A few guests noted instances of unresponsiveness and inflexibility, indicating room for enhancing the overall service experience.
Overall, the staff at 'Mercure Salvador Rio Vermelho' stand out for their attentive, friendly and professional demeanor, making significant contributions to the hotel's welcoming and hospitable atmosphere, even amidst some areas requiring fine-tuning for a more uniformly excellent service experience.
Wi-Fi
However, there were also notable issues raised by some visitors. A number of guests reported that the Wi-Fi was unreliable with slow speeds and occasional connectivity problems. Some experienced difficulties setting up the Wi-Fi and there were instances where the internet was down for extended periods. In a few cases, the Wi-Fi signal was poor or non-existent in certain areas of the hotel, including the bedrooms, making it challenging for those needing a steady connection for work. Concerns about the network security were also mentioned.
Overall, while many guests were pleased with the Wi-Fi service, there were several areas highlighted for improvement, particularly around reliability and speed.
Gym
Pool
However, some reviews mention that the pool can get crowded and suggest it could benefit from heating, as the water can be quite cold at times. Despite a few complaints about occasional closures and a lack of chairs and umbrellas, the general consensus remains positive. With its combination of a breathtaking view, a fantastic design and high-quality service, the hotel's pool area stands out as a major highlight for guests.
Beach
Families frequent the area, drawn by the abundance of nearby bars and restaurants that cater to various tastes. While the beach directly in front of the hotel is unfortunately not suitable for swimming due to a sewage discharge point, there are alternate beaches on either side of the hotel that offer better options for sunbathing and casual visits. Buracão Beach, known for its accessibility, stands out as a popular choice for visitors.
In addition to the beach, the hotel boasts beautiful infinity pools that promise a refreshing dip with a splendid view of the ocean, allowing guests to enjoy the coastal scenery without needing to venture into the rough waters. The convenience and setting of Mercure Salvador Rio Vermelho make it a great base for beach-lovers looking for a blend of relaxation and local flavor in Salvador.
Parking
Family
The resort's family-oriented nature is evident through its range of family suites and equal facilities for kids. Children can have fun in the dedicated play area or participate in engaging cooking classes tailored just for them. The hotel also provides a family-friendly menu and various children's amenities, making mealtime enjoyable and hassle-free.
Dining options at the hotel are diverse, featuring a good variety of restaurants suitable for families. The accommodations are spacious and comfortable with thoughtful provisions like child beds available upon request. Several reviews highlight the hotel as a great place for families to relax with many mentioning how much their families enjoyed the pool and other facilities.
While there are a few mentions of inconsiderate service and minor issues with room requests, the overall sentiment suggests that Mercure Salvador Rio Vermelho is well-suited for families looking for a memorable vacation with excellent facilities and activities catering to both kids and adults.
Nightlife
The neighborhood is noted for being friendly and safe, allowing visitors to comfortably enjoy the vibrant atmosphere. Specific areas like Largo da Mariquita are just five minutes away, further enhancing the convenience factor. Whether it's enjoying night music or indulging in a good lunch during the day, the location caters to both ends of the spectrum.
Additionally, the hotel's proximity to the historic center and the airport makes it a middle ground that’s perfect for exploring other parts of the city. For those looking to experience the local nightlife, Mercure Salvador Rio Vermelho provides an excellent base that guarantees a wonderful stay.
4 Star
However, numerous reviews suggest discrepancies between the four-star rating and the actual experience. Critics pointed out that the reception, electrical installations and services generally fell short of four-star expectations. Some found the amenities comparable to lower three-star standards, citing outdated installations and a lackluster dining experience. The high cost was frequently mentioned as disproportionate to the value received.
While some guests recognized a good cost-benefit ratio, others found the price tag unjustified for the quality provided. The presence of music by the pool was specifically noted as detracting from the expected ambiance of a four-star establishment, suggesting room for improvement to meet the high standards expected from both the Mercure brand and a four-star hotel.
Business
Attentive and helpful staff, including mentions of Mauricio, contribute positively to the overall experience, providing a good level of service for business needs. Taxis readily available at the door and good parking facilities also add to the convenience for business meetings.
Located in an excellent spot for corporate activities, the hotel strikes a good balance between cost and benefit, making it a preferred choice among guests for business stays. However, it should be noted that some reviews mention limited business facilities and a lack of strict adherence to sustainability and anti-Covid protocols. The leisure infrastructure is also somewhat limited, making the hotel more suited to commercial rather than cozy stays.
Overall, Mercure Salvador Rio Vermelho is highly regarded for its business-friendly environment with reliable services and facilities that meet the expectations of corporate guests.
Accessible
Guests have highlighted the helpfulness of the staff, which adds to the overall positive experience. The hotel's location is another strong point, situated near many restaurants, bars and main neighborhoods in Salvador, making it a very accessible area for outings.
However, potential visitors should note that while the hotel itself is accessible, the parking lot has mixed reviews regarding its ease of access. Overall, Mercure Salvador Rio Vermelho's thoughtful design and accessible features make it a reliable option for travelers with mobility needs, though some minor improvements could be made in the parking facilities.
Infinity Pool
Outdoor Pool
Dog Friendly
Beachfront
The rooms are particularly noted for their wonderful sea views with many guests commenting on the gorgeous and perfect ocean vistas from their accommodations. The hotel's proximity to the beach ensures easy access for guests wanting to enjoy the seaside. Overall, the combination of the lovely beachfront setting, beautiful pools and outstanding sea views make the Mercure Salvador Rio Vermelho a highly recommended choice for a seaside escape.
Yes, Mercure Salvador Rio Vermelho has pool(s) that belong to one or more of the following categories: Infinity Pool, Outdoor Pool.
No, a spa isn't available at Mercure Salvador Rio Vermelho.
Yes, Mercure Salvador Rio Vermelho welcomes dogs.
Yes, parking facilities are available at Mercure Salvador Rio Vermelho.
Yes, Mercure Salvador Rio Vermelho has a gym.
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