World > South America > Colombia > San Andres and Providencia > San Andres > Hotels in San Andres > GHL Hotel Sunrise

GHL Hotel Sunrise

San Andres , Av Newball # 4-169 (Show on Map)

7.3

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsGHL Hotel Sunrise enjoys a central location that enhances guest experiences by providing easy access to the city center, airport, restaurants, shops and tourist attractions. This convenience, along with stunning ocean views and a tranquil beach accessible directly from the hotel, makes it a prime choice for travelers. Guests love the strategic layout and pleasant ambiance of the hotel's common areas, including a pool and a restaurant on the pier.

The buffet-style breakfast offered at the hotel is generally well-received for its delicious and abundant variety, though some guests feel the menu could use more diversity. Similarly, the dinner options are praised for their good flavor and appealing presentation, although a few guests note the lack of seafood and variety.

Rooms at GHL Hotel Sunrise are spacious and offer excellent ocean views, bolstered by cleanliness and comfort, even if they show signs of aging and maintenance issues. The hotel's commitment to cleanliness garners mixed reviews with some guests praising the super clean rooms and others pointing out areas in need of better hygiene and upkeep.

The hotel's staff earns high marks for their friendliness, attentiveness and willingness to help, although consistency issues in service have been noted. The limited WiFi connectivity, only available in the lobby, can be inconvenient, lacking reliability and stability.

Facilities like the gym receive mixed reviews; guests appreciate the maintenance but note it could benefit from updates and air conditioning. The pool is admired for its size, beauty and sea views, though occasional maintenance lapses are mentioned. The private beach, while small and occasionally crowded due to boats, is praised for its cleanliness and calm waters, ideal for families.

For families, GHL Hotel Sunrise offers a welcoming environment with spacious rooms, a dedicated play area and a safe, private beach suitable for children. The attentive staff and family-oriented amenities contribute positively to the overall family vacation experience.

Overall, GHL Hotel Sunrise provides a picturesque setting and convenient amenities, making it a favored destination for travelers. While there are areas for improvement, especially regarding room maintenance and WiFi connectivity, the hotel's location, dining options and friendly staff significantly enhance guests' stays.
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Beachfront Hotel

Located on Avenida Newball, this hotel offers direct beach access and stunning views of the Caribbean Sea. Guests can enjoy an outdoor swimming pool and comfortable rooms, making it a great choice for a beach getaway.

Hotel near The Beach

Located on Avenida Newball, GHL Hotel Sunrise is known for its beachfront location. It provides guests with immediate access to the beach and stunning ocean views from its rooms.

Family Friendly Hotel

The GHL Hotel Sunrise is known for its family-friendly atmosphere, featuring amenities such as pools and organized excursions catering to all ages. It's a luxury destination with comprehensive services and easy access to local attractions.

Business Hotel

This hotel is frequently mentioned as a great option for business travelers, offering exceptional amenities and services. It features an outdoor pool and Wi-Fi throughout the property, catering to both work and relaxation needs.

Accessible Hotel

GHL Hotel Sunrise is identified as an accessible hotel in San Andrés, offering accommodations designed to cater to guests with diverse needs.

Hotel with Gym

This hotel features a state-of-the-art fitness center equipped with modern exercise machines and free weights. It also offers a gym with instructors and permanent activities every day, along with a Turkish bath and sauna for relaxation after workouts. Guests can enjoy panoramic views of the tropical paradise while exercising.

4-Star Hotel

This hotel is known for its exceptional amenities and stunning ocean views. It is highly rated by couples and families, offering a comfortable and safe stay. It is known for its exceptional amenities and safety.

Hotel with Outdoor Pool

This hotel offers a freshwater pool built on the sea, providing a unique swimming experience with ocean views. It also features a swim-up bar and provides access to a private beach area.

Hotel Taking Steps Towards Sustainability

Hotel with Swimming Pool

Outdoor Pool

Room Types

Double or Twin Room Sea View This room features a double bed, a private bathroom with shower and a hairdryer, and a cable TV.

Single Room Sea View This room features 1 single bed, a private bathroom with shower, air conditioning, a telephone and a cable TV.

Triple Room Sea View This room features 1 large double bed, a single bed, a private bathroom with a shower and a hairdryer, and a cable TV.

Double or Twin room Internal View The spacious twin/double room features air conditioning, a seating area, as well as a private bathroom boasting a bath and a shower. The twin/double room provides a wardrobe, a safe deposit box, a sofa, a tiled floor, as well as a flat-screen TV with cable channels. The unit has 2 beds.

About GHL Hotel Sunrise

License: 29980

Guest Reviews

7.3

Good

Location

GHL Hotel Sunrise boasts an enviable location that has consistently received high praise from guests. Situated centrally, the hotel is in close proximity to everything from the city center and the airport to various restaurants, shops and tourist attractions. Guests appreciate the convenience of being able to walk to most destinations, including the main beach, which enhances the overall experience. The hotel's setting provides spectacular ocean views and a tranquil beach that is highly admired for its serenity and beauty.

The presence of a private dock accessible directly from the hotel makes it easy for guests to embark on tours and explore the island. Additionally, the hotel's pool and common areas, including a restaurant on the pier, receive positive remarks for their strategic layout and pleasant ambiance. The sea view from the rooms and direct beach access are remarkable features that add to the charm of staying at GHL Hotel Sunrise.

Guests frequently highlight the hotel's central location, which allows for convenient exploration of San Andres and its various points of interest. Whether it's the vibrant shopping districts, delicious local eateries or the scenic Spratt Bight Beach, everything is just a stone's throw away. The combination of a prime location and excellent amenities positions GHL Hotel Sunrise as a well-loved choice for travelers seeking both convenience and a picturesque setting.

Breakfast

The GHL Hotel Sunrise offers a buffet-style breakfast included with the stay, which is widely acknowledged for its satisfactory quality and adequate variety. Many guests have enjoyed the breakfast, describing it as good, delicious and very good with some highlighting an excellent buffet experience. The breakfast is often commended for being complete and abundant with enough variety to cater to different tastes.

However, there are several common critiques among the reviews. Many guests feel that the breakfast lacks variety and becomes repetitive with the same items served daily. Some have mentioned that the breakfast menu does not meet their expectations for the price, noting that the options could be more diverse and of higher quality. Challenges with replenishment during busy times and instances of some food running out have also been pointed out.

Additionally, a few reviews indicate issues with specific items, such as scrambled eggs being unpleasant or the food being served cold. Guests have also noted that the breakfast area can become crowded, leading to longer waits for certain items like coffee or milk.

Despite these criticisms, many guests still find the breakfast acceptable and sufficient for their needs with an appreciation for the fruit, hot drinks and some traditional Colombian fare offered occasionally. Overall, while the breakfast at GHL Hotel Sunrise has room for improvement, it generally receives positive feedback for its variety and convenience.

Dinner

GHL Hotel Sunrise offers a variety of dining experiences at their restaurant, where guests can enjoy a wide range of dishes. The food is praised for its good flavor, appealing presentation and overall delicious taste. There is a notable variety in both breakfast and dinner options and many guests found the meals to be tasty and satisfying. The hotel's restaurant service is highlighted for providing high-quality food with some exceptional à la carte options on the second floor.

However, some reviews point out that the buffet could use more variety and sometimes lacks seafood, which could be disappointing for those expecting more coastal cuisine. There are mentions of the food being repetitive and not always healthy with limited and sometimes scarce selections at dinner. Although most guests enjoyed the included meals, some were not impressed with the lunch and dinner offerings, describing them as basic and not diverse enough. Service times could be slow and certain items like desserts were not always replenished.

Despite these few drawbacks, guests generally appreciate the good quality and variety of the food, the convenience of 24-hour room service and the friendly staff. For those looking for a reliable dining experience with plenty of delicious options, GHL Hotel Sunrise's restaurant is a commendable choice.

Rooms

The rooms at GHL Hotel Sunrise offer a blend of spaciousness and comfort with many guests praising their large size and excellent ocean views. Cleanliness is generally maintained and rooms are regularly cleaned. Visitors appreciate the comfortable beds and well-equipped facilities with some enjoying features like private terraces overlooking the sea. However, several reviews indicate that the rooms are quite old and in need of renovation with issues such as humidity, mold, leaks and outdated furniture commonly reported. Air conditioning problems and lack of WiFi in rooms have also been noted. Despite the scenic views and roominess, the recurring maintenance and structural issues often detract from the overall experience.

Beds

GHL Hotel Sunrise receives high marks for the comfort of its beds with numerous guests pointing out their satisfaction with the quality of the mattresses, pillows and overall bedding. The beds are frequently described as comfortable, clean and great for resting, providing a pleasant sleeping experience for many. However, there are notable concerns about inconsistency. Some guests reported issues with hard mattresses, dampness and stained sheets, which detract from the overall experience. Additionally, the size of the double beds was mentioned as being too small for some. Despite these mixed reviews, the spaciousness of the rooms and the general comfort of the beds stand out positively. Air conditioning operates well in most cases, although there were isolated instances where it couldn't be adjusted below 22 degrees. Overall, while the bedding provided by GHL Hotel Sunrise generally promotes a good night's sleep, there are sporadic maintenance and cleanliness issues that need addressing to ensure a consistently pleasant stay.

Cleanliness

GHL Hotel Sunrise presents a mixed bag of experiences when it comes to cleanliness. Many guests praise the hotel's cleanliness, noting that rooms are often comfortable, clean and maintained well. Frequent comments include very clean private beach areas, super clean rooms and impressive cleanliness throughout the facilities. The bathrooms, although old, are often described as clean with showers and hot water readily available.

However, numerous reviews highlight areas needing significant improvement. Common complaints include neglected areas, poor hygiene and overall deterioration due to time. Bathrooms and rooms sometimes suffer from unpleasant odors, moisture and maintenance issues, such as mold and dirt. The state of common areas, like the pool, corridors and lobby, also elicited negative feedback with mentions of dirty walls, floors and elevators.

The hotel is undergoing renovations, which might explain some of the cleanliness issues, but guests still reported instances of dirty rooms, wet towels and ineffective cleaning practices. Overall, while some areas and rooms are impeccably clean, there are overarching concerns about the consistency of the hotel's cleanliness and maintenance that future guests should consider.

Staff

The GHL Hotel Sunrise boasts a commendable staff that has consistently received positive feedback from guests. The attention to the guests is frequently highlighted as excellent with many reviews noting that the staff is very friendly, kind and always willing to help. The service at the restaurant and dining areas stands out with the chef and dining staff often mentioned for their attentiveness and friendliness. From the bellhops to the reception team, the employees are described as courteous and efficient, often going out of their way to ensure a pleasant stay.

Despite the overall positive impressions, there are occasional mentions of staff needing better training and a more consistent approach to friendliness across all team members. A few reviews noted a contrast in experiences, where some staff members seemed overwhelmed or inattentive, while others were exceptionally helpful and polite.

Overall, while there are areas for improvement, the warm and attentive character of the staff significantly enhances the guest experience at GHL Hotel Sunrise, making it a memorable stay for many visitors.

Wi-Fi

For those considering a stay at the GHL Hotel Sunrise, it's crucial to set expectations about the hotel's WiFi connectivity. The WiFi service is limited to the lobby area and common spaces, which means guests won’t have access to internet in their rooms. This can be an inconvenience for those needing consistent and reliable access to the internet. In the lobby, where the WiFi is available, the signal and connection quality can be quite poor and unstable. Guests have frequently mentioned the need to leave their rooms and head to the lobby just to get connected, leading to an overall less convenient experience. While the hotel offers other appealing amenities, improving the WiFi service in rooms would significantly enhance the overall guest experience.

Gym

The GHL Hotel Sunrise features a gym that evokes mixed reviews from guests. Positively, some visitors appreciate that the gym is well-maintained and fairly well-equipped, describing it as great and good. The hotel's gym is also noted to be open to the public, which suggests that it caters to a broader audience beyond just hotel guests.

However, numerous guests highlight several areas for improvement. Common complaints include its age, lack of proper maintenance and issues with dirty weights and bars. The gym is also criticized for being too hot and noisy with music that's too loud and it doesn't have air conditioning. Some reviews mention that the gym feels overcrowded, as it's accessible to locals, rather than being a dedicated space for hotel guests.

In summary, while the gym at GHL Hotel Sunrise has its positive aspects, it could benefit greatly from upgrades and better maintenance to enhance the experience for all users.

Pool

The pool at GHL Hotel Sunrise largely garners positive feedback, highlighting its grandeur, pleasant ambiance and beautiful location next to the sea. Many reviewers appreciate its large, spacious and clean nature, often describing it as beautiful, nice and one of the best features of the hotel. The pool area is noted for being well-maintained, well-lit at night and boasting superb sea views. Additionally, the presence of a pool bar with fair prices and good bar service adds to the overall positive experience.

However, some guests mentioned issues that detracted from their enjoyment. There were comments regarding loose boards, algae, fungi around the edges and occasional poor maintenance. Instances of the pool being dirty, greenish and poorly maintained were noted by some reviewers. The pool bar reportedly requires reconstruction and some staff were perceived as rude. Dust and noise from ongoing construction work around the pool area also affected a few guests' experiences.

Overall, while the pool at GHL Hotel Sunrise is mostly appreciated for its size, beauty and scenic location, there are areas for improvement in maintenance and staff service to ensure a consistently positive experience for all guests.

Beach

The beach near GHL Hotel Sunrise receives mixed reviews from guests, but there are several positive aspects worth noting. The hotel boasts a private beach, which many guests appreciate for its exclusivity and calm atmosphere. The water is described as very clean and calm, perfect for swimming and even snorkeling with fish. For families, the beach is considered ideal for children due to its safe environment and the nearby pool.

Despite its small size, the beach is often praised for being quiet, beautiful and very clean. Direct access to the beach is another highlight, making it convenient for guests to enjoy the seaside. The private beach's proximity to downtown also adds to its appeal, allowing guests to easily explore the nearby area.

On a slightly critical note, some guests mention that the beach area could use better maintenance and that the presence of boats can cause an unpleasant fuel smell and crowded conditions at times. Nonetheless, the overall sentiment reflects appreciation for the beautiful, small and private beachfront setting offered by the hotel.

Family

GHL Hotel Sunrise is a wonderful destination for families seeking a comfortable and enjoyable vacation. The hotel features a family-friendly environment designed to cater to guests of all ages, from young children to elderly adults. With spacious family rooms and a dedicated children's play area, it ensures that the needs of everyone are met.

Families visiting this hotel can rest assured knowing that their safety and comfort are prioritized. The private beach is particularly well-suited for children and elderly guests, making it an ideal place for a relaxing family getaway. Activities for kids are plentiful and engaging, providing ample entertainment for younger guests.

The attentive and friendly staff at GHL Hotel Sunrise receive high praise for their willingness to assist and accommodate family requests. This welcoming nature significantly contributes to the overall positive experience with many families expressing their gratitude and happiness during their stays.

While there are occasional concerns about the maintenance of certain services and some staff members' attentiveness to children's food, overall, the hotel provides a pleasant and secure environment for family vacations. Its family-oriented amenities and atmosphere make it a great choice for those looking to spend quality time together, whether it's a summer vacation or a restful retreat.

4 Star

GHL Hotel Sunrise is situated in a superb location with a pool area that stands out as a highlight among guests. Despite the picturesque setting, many reviewers felt it did not meet the expectations of a four-star hotel. The hotel appears to be undergoing renovations, including replacing the main lifts, but much of the property still feels old and outdated.

Common concerns raised by guests include the dated appearance of the rooms and the general cleanliness, which did not live up to the four-star standard. Many found the rooms to have a somewhat decadent look that detracted from the overall experience. Additionally, several guests mentioned that the hotel price does not match the quality provided, indicating a poor price-to-value ratio.

On a positive note, some guests appreciated the modernized pool area and found the hotel to be a good value for money considering the four-star rating. However, these positive aspects were overshadowed by the general sentiment that the hotel functions more like a business operation rather than a luxury resort. Overall, the property has potential but needs significant improvements to truly match its four-star status.

Business

GHL Hotel Sunrise receives mixed reviews regarding its suitability for business travelers. While the area is described as business-friendly and there are functional business facilities available, some guests find the overall offering not great for business purposes. Despite the outdated nature of some amenities, the services provided by the staff are frequently praised for their exceptional friendliness and helpfulness. However, several guests on business trips felt that the hotel lacked specific business-friendly features and amenities. For those looking to balance work with relaxation, the hotel does offer a pleasant environment for rest and retreat after a busy day.

Accessible

GHL Hotel Sunrise receives high marks for its accommodating and friendly staff, especially when assisting guests with disabilities. The common areas and lobby are easily accessible, making it convenient for visitors to navigate through the hotel. It boasts a superb location, close to numerous attractions and amenities, further enhancing its accessibility for guests.

However, the hotel faces significant challenges when it comes to specific facilities for wheelchair users. While there are internal elevators available, their functionality is limited due to ongoing construction, causing inconvenience. Beach and pool access pose problems as well with ramps either being inadequate or completely closed. Overall, despite the friendliness of the staff and the hotel's prime location, GHL Hotel Sunrise needs to improve its facilities to ensure greater accessibility for guests with physical limitations.

Outdoor Pool

The outdoor pool at GHL Hotel Sunrise consistently receives high praise from guests. This large, clean and spacious pool is often described as pleasant and comfortable. Many guests highlight its excellent maintenance, noting its cleanliness and transparency, which contribute to a highly enjoyable swimming experience. The pool's size is frequently mentioned with guests appreciating the ample space it offers.

The pool area itself is celebrated for its beauty, modern updates and superb location. Situated by the beachfront, it offers stunning ocean views and a relaxing ambiance. Guests also enjoy the added convenience of a bar by the pool and the availability of a Jacuzzi in the pool area.

Accessibility seems well-considered, although some guests noted that the pool could benefit from indoor access for convenience. Despite occasional noise at night, the overall sentiment portrays the pool as one of the best features of the hotel, often highlighted as a standout aspect of their stay.

Amenities such as a comfortable swim-up bar and pool chairs enhance the relaxation experience, making it a favored spot for many visitors. The spaciousness and open design of the pool area complement the hotel's vibrant, waterfront setting, creating a welcoming environment for all guests.

Luxury

Nestled in a superb location, GHL Hotel Sunrise boasts a combination of comfort and a certain level of luxury, particularly through its magnificent beachfront and stunning pool area. The architecture of the lobby immediately leaves a lasting impression and sets a luxurious tone for the stay. Guests often find the rooms spacious and reminiscent of 80s' luxury and while the furniture appears to be new, some installations likely need renovations to meet modern five-star expectations.

Breakfast at the hotel is excellent and the dining experience is universally praised as one of the best parts of the stay. The sauna and relaxation center add a touch of indulgence to an already enjoyable visit. However, for those seeking a consistently high level of opulence across all facilities, this property might fall just short. There are signs of wear and the need for updates is evident.

Although the hotel may not entirely live up to a five-star luxury resort standard, its well-maintained amenities and overall charm provide a comfortable and pleasant stay. The exclusive concierge service and overall cozy atmosphere contribute positively, making it a great hotel for a relaxing getaway.

Beachfront

Nestled along the stunning coastline, GHL Hotel Sunrise boasts a prime beachfront location that has captured the admiration of many guests. The hotel features an array of seaside attractions, such as a private beach and a pool that sits adjacent to the sea, providing a tranquil and picturesque environment. The small yet charming private beach offers an exclusive retreat for guests, complemented by spectacular ocean views that are widely praised.

Children can enjoy their own dedicated beachfront area, while adults can appreciate the beautifully illuminated pool during the night. Notably, the private dock serves as a convenient embarkation point for tours and water activities, adding to the overall appeal of the location. Guests frequently highlight the easy access to both the beach and the pool with the latter featuring amenities like a bar and comfortable lounging spaces.

The serene and quiet beachfront area ensures a relaxing stay, while the superb location and excellent reception services further enhance the experience. Dining options with sea views and the availability of fresh seafood add to the coastal charm. The hotel's private harbor, sea view rooms and the inviting pier contribute to the allure of this beachfront oasis, making it a favored choice for those seeking a blend of comfort and natural beauty.

Yes, GHL Hotel Sunrise has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at GHL Hotel Sunrise.

No, GHL Hotel Sunrise doesn't allow dogs.

No, parking facilities aren't available at GHL Hotel Sunrise.

Yes, GHL Hotel Sunrise has a gym.

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