Canopy By Hilton San Antonio Riverwalk
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Summary of reviewsCanopy By Hilton San Antonio Riverwalk enjoys a glowing reputation primarily due to its prime location and outstanding service. The centralized spot along the iconic Riverwalk provides convenient access to diverse downtown attractions, making it a favored choice for leisure and business travelers alike. Proximity to landmarks such as The Alamo and a variety of restaurants and shops, adds to the appeal. The modern and stylish decor seamlessly blends with the historic charm of San Antonio, amplified by amenities like the serene rooftop lounge and outdoor bar.
Breakfast at the hotel has garnered mixed reviews. While many praised the quality and unique offerings at the Domingo restaurant, such as avocado zest toast and churro waffles, others found the menu limited and somewhat pricey. Service quality received commendations, although inconsistencies and the lack of inclusivity in breakfast options detracted from the overall experience.
Dinner experiences, however, consistently receive high praise. The hotel’s bar and restaurant are spotlighted for their pleasant ambiance and creative, flavorful food. Specific highlights include the acclaimed guacamole and delicious dishes at Domingo's Restaurant with the outdoor dining options enhancing the overall dining experience.
Accommodations at the Canopy By Hilton are another strong point. Guests appreciate the clean, modern and stylish rooms, many featuring floor-to-ceiling windows with beautiful Riverwalk views. The beds are generally described as comfortable, contributing to restful stays, although there were minor complaints about firmness and bedding materials. Cleanliness is a standout feature with the majority of reviews highlighting the spotless and well-maintained state of both rooms and common areas.
The hotel staff contribute significantly to the positive experience, frequently praised for their friendliness and helpfulness. Across various areas, from the front desk to housekeeping, the attentive and professional service ensures a welcoming atmosphere. Some service lapses were noted, particularly with valet and reception, but these instances are overshadowed by the consistently commendable staff performance.
Complimentary Wi-Fi is another amenity that adds value to the stay, despite some instances of poor reception and unclear access instructions.
Parking presented a notable concern with the availability restricted to valet services, which guests found costly, though the valet staff received high marks for their efficient service.
Ultimately, Canopy By Hilton San Antonio Riverwalk stands out as a stylish, hospitable and ideally situated hotel. Guests commend its exceptional cleanliness, comfortable accommodations and the engaging dining options, making it a highly recommended choice for those visiting downtown San Antonio. Despite some minor drawbacks, the hotel delivers a well-rounded and satisfying experience that resonates well with a broad array of travelers.
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Breakfast at the hotel has garnered mixed reviews. While many praised the quality and unique offerings at the Domingo restaurant, such as avocado zest toast and churro waffles, others found the menu limited and somewhat pricey. Service quality received commendations, although inconsistencies and the lack of inclusivity in breakfast options detracted from the overall experience.
Dinner experiences, however, consistently receive high praise. The hotel’s bar and restaurant are spotlighted for their pleasant ambiance and creative, flavorful food. Specific highlights include the acclaimed guacamole and delicious dishes at Domingo's Restaurant with the outdoor dining options enhancing the overall dining experience.
Accommodations at the Canopy By Hilton are another strong point. Guests appreciate the clean, modern and stylish rooms, many featuring floor-to-ceiling windows with beautiful Riverwalk views. The beds are generally described as comfortable, contributing to restful stays, although there were minor complaints about firmness and bedding materials. Cleanliness is a standout feature with the majority of reviews highlighting the spotless and well-maintained state of both rooms and common areas.
The hotel staff contribute significantly to the positive experience, frequently praised for their friendliness and helpfulness. Across various areas, from the front desk to housekeeping, the attentive and professional service ensures a welcoming atmosphere. Some service lapses were noted, particularly with valet and reception, but these instances are overshadowed by the consistently commendable staff performance.
Complimentary Wi-Fi is another amenity that adds value to the stay, despite some instances of poor reception and unclear access instructions.
Parking presented a notable concern with the availability restricted to valet services, which guests found costly, though the valet staff received high marks for their efficient service.
Ultimately, Canopy By Hilton San Antonio Riverwalk stands out as a stylish, hospitable and ideally situated hotel. Guests commend its exceptional cleanliness, comfortable accommodations and the engaging dining options, making it a highly recommended choice for those visiting downtown San Antonio. Despite some minor drawbacks, the hotel delivers a well-rounded and satisfying experience that resonates well with a broad array of travelers.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Nestled directly along the iconic San Antonio Riverwalk, the Canopy By Hilton San Antonio Riverwalk boasts an enviable location that guests repeatedly praise. Its centralized position provides easy access to downtown attractions, making it an ideal spot for both leisure and business travelers. Close to landmarks like the Alamo and within walking distance of numerous restaurants and shops, visitors find the hotel's proximity to these sites highly convenient for exploring the city.
Guests highlight the ease of access to the Riverwalk with many noting that the river's amenities are just steps away from the hotel. The modern and stylish decor of the property complements its prime location, blending contemporary design with the historic charm of San Antonio. The rooftop lounge and outdoor bar are particularly appreciated, offering a serene escape in the heart of the city's bustling activity.
While some reviews mention minor drawbacks such as no on-site parking and occasional construction noise, the overall impression remains extremely positive. Visitors value the clean, well-furnished rooms and commend the friendly and professional staff who enhance the welcoming atmosphere of the hotel. This combination of exceptional service, stylish interiors and a prime Riverwalk location makes Canopy By Hilton San Antonio Riverwalk a highly recommended choice for travelers seeking to immerse themselves in the vibrant culture and scenery of downtown San Antonio.
Visitors to Canopy By Hilton San Antonio Riverwalk have mixed feelings about the breakfast offerings. Many guests praised the breakfast as delicious with excellent quality and a unique selection such as avocado zest toast and churro waffles. The Domingo restaurant received positive comments for its delicious brunch and great food quality, although some found the menu limited and expensive.
Some reviews highlighted the excellent service from the breakfast crew and overall, many guests found the breakfast good and convenient. However, there were notable criticisms as well. Several visitors were disappointed that breakfast was not included or found options to be underwhelming. Issues such as pigeons on tables and a lack of animal product-free options also detracted from the experience.
Others felt the breakfast did not meet expectations with some meals being cold or costly. The lack of free coffee, buffet options and a comprehensive breakfast service were additional points of dissatisfaction. While the idea of breakfast being "included" was appealing, the $13 credit did not seem sufficient given the room rates. Overall, the breakfast at Canopy By Hilton San Antonio Riverwalk has been praised for its taste and quality but has room for improvement in terms of variety, value for money and service consistency.
The dinner experience at Canopy By Hilton San Antonio Riverwalk consistently receives positive feedback from guests. The hotel's bar and restaurant are described as nice, fulfilling expectations and offering a great atmosphere, particularly at night. Guests appreciated the ease of access to their dinner reservations and enjoyed the creative and flavorful food. The guacamole earned specific praise for being the best ever tasted, while Domingo's Restaurant received accolades for its delicious and amazing dishes.
Dining at the hotel was often highlighted as a delightful experience with guests noting the friendly and helpful staff at both the third-floor bar and first-floor restaurant. The outdoor dining options and the restaurant's superb atmosphere contributed to a memorable experience, making guests return to eat there multiple times during their stay.
However, some reviews mentioned that the restaurant could be pricey with a limited menu and a few guests found the food to be overrated or ordinary. Despite these minor criticisms, the overall consensus is that the restaurant offers delicious food, great service and a beautiful setting right on the River Walk, making it a noteworthy dining option in San Antonio.
Canopy By Hilton San Antonio Riverwalk offers a consistently pleasant and comfortable stay with guests frequently praising the clean, modern and stylish rooms. Many travelers highlight the spaciousness and well-appointed designs, particularly enjoying the floor-to-ceiling windows that provide lovely views of the Riverwalk. The hotel’s beautiful property and inviting lobby create a welcoming atmosphere from the moment you enter.
Most reviews indicate that rooms are not only well-kept but also feature beautiful and functional decor. Comfortable beds and large, modern bathrooms with gorgeous tile work contribute to the overall positive experience. Guests appreciate the very cozy atmosphere and quiet environment, noting that the rooms are often described as both clean and comfortable.
Accommodation varies in size with some rooms noted as smaller, but the general consensus remains that even the more compact spaces are efficiently utilized. The hotel amenities, despite a few minor drawbacks like the absence of spa services and room service for food, are well-received. Many find the room temperature adjustable, adding to the comfort level during their stay.
Overall, Canopy By Hilton San Antonio Riverwalk excels in providing a stylish, clean and cozy retreat for its guests, making it a recommended choice for those visiting the area.
At the Canopy By Hilton San Antonio Riverwalk, guests have shared mixed reviews on the beds, though the majority of the comments lean positive. Many visitors praised the beds, describing them as comfy, comfortable and exceptionally comfortable. Some reviews highlighted the luxurious feel of the beds with statements calling them the most comfortable hotel beds ever encountered.
Guests frequently noted the size of the beds, mentioning large king beds and nice big beds as highlights of their rooms. The bedding and extra pillows also received positive remarks, contributing to an overall comfortable sleep experience.
However, a subset of guests found the beds to be on the harder side with specific notes about hard foam pillows and rough bed sheets detracting from the comfort for some. Despite these few critiques, the general consensus is that the beds at Canopy By Hilton San Antonio Riverwalk provide a restful and cozy sleep, making for a fantastic stay overall.
Canopy By Hilton San Antonio Riverwalk generally impresses with its outstanding cleanliness. Guests consistently describe the rooms as clean, comfortably clean and even spotlessly clean. The hotel itself maintains a clean and modern ambiance, featuring modern facilities and an immaculate design. The overall property is noted to be clean and welcoming with several mentions of it being a beautiful and clean environment.
On the positive side, guests frequently highlight the exceptional state of cleanliness maintained throughout the hotel, from the rooms to common areas, complemented by a fresh and modern feel. Housekeeping receives commendations for doing an excellent job, ensuring rooms are well taken care of and maintained, often described as very clean and stylish.
However, a few concerns were noted about cleanliness on certain occasions with some guests finding their rooms or specific areas like bathrooms and showers not cleaned properly. Instances of unpleasant smells and leftover trash were also mentioned, although these seem to be exceptions rather than the rule.
Overall, the cleanliness of Canopy By Hilton San Antonio Riverwalk stands out as a defining feature, contributing to its reputation as a well-kept and welcoming place to stay with minor areas for potential improvement in housekeeping consistency.
Located along the beautiful Riverwalk in San Antonio, Canopy By Hilton has garnered praise for its exceptionally friendly and helpful staff. Guests frequently commend the kind, personable service received across various areas of the hotel. From the welcoming check-in experience to the attentive restaurant and valet staff, the hotel team appears consistently dedicated to making each stay pleasant.
Guests appreciate the professional and proactive approach of the staff, noting how the team often goes above and beyond to attend to their needs. The friendly demeanor extends from the front desk to housekeeping, contributing to a clean and welcoming atmosphere. Personalized and prompt services have also left a significant impression with some guests highlighting specific staff members for their outstanding assistance.
Despite the overwhelmingly positive feedback, a few reviews mention lapses in service, particularly with the valet and reception areas. Some guests encountered confusion and delays, affecting their overall experience. Yet, even amidst these less favorable mentions, many found the positive interactions with helpful and polite staff to be a redeeming factor.
Overall, the Canopy By Hilton San Antonio Riverwalk's staff receive high marks for creating a warm and accommodating environment, enhancing the charm of its prime location along the scenic Riverwalk.
Canopy By Hilton San Antonio Riverwalk offers guests complimentary Wi-Fi as part of their stay, which is a welcome convenience for many. Several visitors reported that the Wi-Fi worked flawlessly, providing a reliable connection. The setup process seemed straightforward and the inclusion of no additional charges for this service was a plus. However, opinions were mixed, as some guests expressed dissatisfaction with the Wi-Fi, noting issues with poor reception and usability. There were mentions of unclear instructions for accessing the service, indicating room for improvement in clarity and support. Despite these intermittent issues, the availability of free Wi-Fi remains a notable feature for those planning to stay connected during their visit.
Canopy By Hilton San Antonio Riverwalk provides only valet parking, which many guests found to be quite costly, generally around $55 per night. While this service is described as convenient, it is often deemed expensive compared to nearby parking options. Despite the high cost, the valet staff receives consistent praise for their excellent customer service, making the process smooth and efficient. Some guests noted the lack of on-site or self-parking options, as well as the challenge of navigating the busy street at check-in. For those looking to save, a public parking lot a couple of blocks away is available for approximately $25 per 24 hours. Overall, while the valet service is reliable and well-managed, the high price remains a common concern among visitors.
Canopy By Hilton San Antonio Riverwalk has received a series of commendations for its quality and amenities with reviewers highlighting its modern, well-designed layout. The accommodations are described as superb and the rooms have been noted for their good standard. The hotel has a generally positive reception, being referred to as very good and superb. However, there are mentions of room for improvement in the services provided by the staff, suggesting that while the physical hotel meets four-star expectations, the level of service does not consistently match this rating. Despite this, the overall experience at the hotel is regarded as almost perfect, indicating a high level of satisfaction among guests.
Canopy By Hilton San Antonio Riverwalk offers an environment conducive to business travelers, featuring accessible office facilities ideal for conducting business calls. The hotel is new and situated in a convenient location for those wishing to be near River Walk activities. Guests frequently compliment the exceptional service, noting that the staff is consistently pleasant and accommodating. The valets, in particular, receive high praise for their outstanding service.
However, some aspects of the hotel fall short of expectations. The absence of a swimming pool and a parking garage can be inconvenient for some guests. Additionally, valet services come with a significant nightly fee. One notable criticism involves seating arrangements in the hotel's restaurant, where some felt placement was less than ideal, being located far from the River Walk and close to the kitchen. Despite these drawbacks, the strategic location and modern amenities make it a viable option for business travelers visiting San Antonio.
The Canopy By Hilton San Antonio Riverwalk offers spacious and clean accommodations with great spaces suitable for a lovely getaway. Guests particularly enjoyed the marvelous view of the river and found the hotel ideal for a romantic escape. The rooms were clean and inviting, contributing to a pleasant overall experience. Despite some initial drawbacks such as a higher initial charge and a lack of privacy due to missing black curtains, the helpful staff, specifically Adam, effectively resolved the issues. Many visitors would recommend the hotel to friends and family.
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Location
Guests highlight the ease of access to the Riverwalk with many noting that the river's amenities are just steps away from the hotel. The modern and stylish decor of the property complements its prime location, blending contemporary design with the historic charm of San Antonio. The rooftop lounge and outdoor bar are particularly appreciated, offering a serene escape in the heart of the city's bustling activity.
While some reviews mention minor drawbacks such as no on-site parking and occasional construction noise, the overall impression remains extremely positive. Visitors value the clean, well-furnished rooms and commend the friendly and professional staff who enhance the welcoming atmosphere of the hotel. This combination of exceptional service, stylish interiors and a prime Riverwalk location makes Canopy By Hilton San Antonio Riverwalk a highly recommended choice for travelers seeking to immerse themselves in the vibrant culture and scenery of downtown San Antonio.
Breakfast
Some reviews highlighted the excellent service from the breakfast crew and overall, many guests found the breakfast good and convenient. However, there were notable criticisms as well. Several visitors were disappointed that breakfast was not included or found options to be underwhelming. Issues such as pigeons on tables and a lack of animal product-free options also detracted from the experience.
Others felt the breakfast did not meet expectations with some meals being cold or costly. The lack of free coffee, buffet options and a comprehensive breakfast service were additional points of dissatisfaction. While the idea of breakfast being "included" was appealing, the $13 credit did not seem sufficient given the room rates. Overall, the breakfast at Canopy By Hilton San Antonio Riverwalk has been praised for its taste and quality but has room for improvement in terms of variety, value for money and service consistency.
Dinner
Dining at the hotel was often highlighted as a delightful experience with guests noting the friendly and helpful staff at both the third-floor bar and first-floor restaurant. The outdoor dining options and the restaurant's superb atmosphere contributed to a memorable experience, making guests return to eat there multiple times during their stay.
However, some reviews mentioned that the restaurant could be pricey with a limited menu and a few guests found the food to be overrated or ordinary. Despite these minor criticisms, the overall consensus is that the restaurant offers delicious food, great service and a beautiful setting right on the River Walk, making it a noteworthy dining option in San Antonio.
Rooms
Most reviews indicate that rooms are not only well-kept but also feature beautiful and functional decor. Comfortable beds and large, modern bathrooms with gorgeous tile work contribute to the overall positive experience. Guests appreciate the very cozy atmosphere and quiet environment, noting that the rooms are often described as both clean and comfortable.
Accommodation varies in size with some rooms noted as smaller, but the general consensus remains that even the more compact spaces are efficiently utilized. The hotel amenities, despite a few minor drawbacks like the absence of spa services and room service for food, are well-received. Many find the room temperature adjustable, adding to the comfort level during their stay.
Overall, Canopy By Hilton San Antonio Riverwalk excels in providing a stylish, clean and cozy retreat for its guests, making it a recommended choice for those visiting the area.
Beds
Guests frequently noted the size of the beds, mentioning large king beds and nice big beds as highlights of their rooms. The bedding and extra pillows also received positive remarks, contributing to an overall comfortable sleep experience.
However, a subset of guests found the beds to be on the harder side with specific notes about hard foam pillows and rough bed sheets detracting from the comfort for some. Despite these few critiques, the general consensus is that the beds at Canopy By Hilton San Antonio Riverwalk provide a restful and cozy sleep, making for a fantastic stay overall.
Cleanliness
On the positive side, guests frequently highlight the exceptional state of cleanliness maintained throughout the hotel, from the rooms to common areas, complemented by a fresh and modern feel. Housekeeping receives commendations for doing an excellent job, ensuring rooms are well taken care of and maintained, often described as very clean and stylish.
However, a few concerns were noted about cleanliness on certain occasions with some guests finding their rooms or specific areas like bathrooms and showers not cleaned properly. Instances of unpleasant smells and leftover trash were also mentioned, although these seem to be exceptions rather than the rule.
Overall, the cleanliness of Canopy By Hilton San Antonio Riverwalk stands out as a defining feature, contributing to its reputation as a well-kept and welcoming place to stay with minor areas for potential improvement in housekeeping consistency.
Staff
Guests appreciate the professional and proactive approach of the staff, noting how the team often goes above and beyond to attend to their needs. The friendly demeanor extends from the front desk to housekeeping, contributing to a clean and welcoming atmosphere. Personalized and prompt services have also left a significant impression with some guests highlighting specific staff members for their outstanding assistance.
Despite the overwhelmingly positive feedback, a few reviews mention lapses in service, particularly with the valet and reception areas. Some guests encountered confusion and delays, affecting their overall experience. Yet, even amidst these less favorable mentions, many found the positive interactions with helpful and polite staff to be a redeeming factor.
Overall, the Canopy By Hilton San Antonio Riverwalk's staff receive high marks for creating a warm and accommodating environment, enhancing the charm of its prime location along the scenic Riverwalk.
Wi-Fi
Parking
4 Star
Business
However, some aspects of the hotel fall short of expectations. The absence of a swimming pool and a parking garage can be inconvenient for some guests. Additionally, valet services come with a significant nightly fee. One notable criticism involves seating arrangements in the hotel's restaurant, where some felt placement was less than ideal, being located far from the River Walk and close to the kitchen. Despite these drawbacks, the strategic location and modern amenities make it a viable option for business travelers visiting San Antonio.
Honeymoon
No, Canopy By Hilton San Antonio Riverwalk doesn't have any pool.
No, a spa isn't available at Canopy By Hilton San Antonio Riverwalk.
Yes, Canopy By Hilton San Antonio Riverwalk welcomes dogs.
Yes, parking facilities are available at Canopy By Hilton San Antonio Riverwalk.
Yes, Canopy By Hilton San Antonio Riverwalk has a gym.
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