Country Inn & Suites by Radisson, San Antonio Lackland AFB - SeaWorld Area
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Summary of reviewsThe **Country Inn & Suites by Radisson, Lackland AFB San Antonio, TX** receives praise for its strategic location, particularly beneficial for guests attending events or visiting the Air Force Base. It is conveniently close to attractions like SeaWorld and Six Flags, offering easy access to highways and amenities, although some guests express concerns about the surrounding neighborhood’s appearance.
The hotel’s complimentary breakfast is often commended for its quality and variety, including popular options like scrambled eggs and waffles. While there is room for improvement such as adding more variety and addressing occasional shortages during busy times, many guests find the breakfast satisfactory and appreciate the friendly breakfast personnel.
The rooms are spacious and comfortable with convenient features like fridges, microwaves and coffee makers. Guests frequently describe the rooms as cozy and appreciate the accommodating staff. However, inconsistencies in cleanliness and maintenance, such as issues with cleanliness, noise and outdated decor, are noted.
Cleanliness feedback varies with many praising the clean and comfortable rooms. However, common areas often receive criticism for dirty carpets, mold and maintenance issues, highlighting a need for more consistent upkeep.
The staff at the hotel are frequently lauded for their exceptional service, often described as friendly, professional and accommodating, particularly at the front desk. Specific employees are occasionally highlighted for their excellent service, contributing to the overall positive guest experience. Despite this, a few reviews mention negative interactions with some reception staff.
Wi-Fi service receives mixed reviews with some guests finding it quick and accessible while others experience issues with connectivity and consistency, suggesting a need for upgrades.
The fitness facilities are appreciated for their cleanliness and usefulness, despite occasional issues with broken equipment and lack of air conditioning.
Guest reviews of the pool are mixed. While appreciated for its convenience and being a nice feature for families, concerns about the pool’s maintenance, temperature and functionality are common. Improvements in these areas could enhance the guest experience.
Families often find the hotel accommodating and welcoming with clean rooms and family-friendly amenities, making it a favorable choice for family stays.
The beds receive positive remarks for being comfortable and clean, although some issues with bed noise and support are noted. Occasional mentions of stained duvets and bedbug sightings are exceptions rather than the norm.
As a three-star establishment, the hotel offers satisfactory accommodations balancing affordability and functionality. It is seen as good value for money, especially for business travelers who appreciate the conference and meeting facilities, despite some mentions of crowded spaces during meetings.
Overall, the **Country Inn & Suites by Radisson, Lackland AFB San Antonio, TX** offers a reasonably comfortable and convenient stay, most notably praised for its staff, location and family-friendly atmosphere. Areas for improvement include cleanliness consistency, breakfast variety, Wi-Fi reliability and pool maintenance.
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The hotel’s complimentary breakfast is often commended for its quality and variety, including popular options like scrambled eggs and waffles. While there is room for improvement such as adding more variety and addressing occasional shortages during busy times, many guests find the breakfast satisfactory and appreciate the friendly breakfast personnel.
The rooms are spacious and comfortable with convenient features like fridges, microwaves and coffee makers. Guests frequently describe the rooms as cozy and appreciate the accommodating staff. However, inconsistencies in cleanliness and maintenance, such as issues with cleanliness, noise and outdated decor, are noted.
Cleanliness feedback varies with many praising the clean and comfortable rooms. However, common areas often receive criticism for dirty carpets, mold and maintenance issues, highlighting a need for more consistent upkeep.
The staff at the hotel are frequently lauded for their exceptional service, often described as friendly, professional and accommodating, particularly at the front desk. Specific employees are occasionally highlighted for their excellent service, contributing to the overall positive guest experience. Despite this, a few reviews mention negative interactions with some reception staff.
Wi-Fi service receives mixed reviews with some guests finding it quick and accessible while others experience issues with connectivity and consistency, suggesting a need for upgrades.
The fitness facilities are appreciated for their cleanliness and usefulness, despite occasional issues with broken equipment and lack of air conditioning.
Guest reviews of the pool are mixed. While appreciated for its convenience and being a nice feature for families, concerns about the pool’s maintenance, temperature and functionality are common. Improvements in these areas could enhance the guest experience.
Families often find the hotel accommodating and welcoming with clean rooms and family-friendly amenities, making it a favorable choice for family stays.
The beds receive positive remarks for being comfortable and clean, although some issues with bed noise and support are noted. Occasional mentions of stained duvets and bedbug sightings are exceptions rather than the norm.
As a three-star establishment, the hotel offers satisfactory accommodations balancing affordability and functionality. It is seen as good value for money, especially for business travelers who appreciate the conference and meeting facilities, despite some mentions of crowded spaces during meetings.
Overall, the **Country Inn & Suites by Radisson, Lackland AFB San Antonio, TX** offers a reasonably comfortable and convenient stay, most notably praised for its staff, location and family-friendly atmosphere. Areas for improvement include cleanliness consistency, breakfast variety, Wi-Fi reliability and pool maintenance.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
The Country Inn & Suites by Radisson in Lackland AFB, San Antonio, TX is lauded for its strategic location, particularly for those attending events or visiting the Air Force Base. Many guests appreciate the quick and easy access to Lackland AFB, typically within a short drive, making it a top choice for families attending military graduations. The hotel is also conveniently close to popular attractions like SeaWorld and Six Flags, adding to its appeal.
The location provides straightforward access to highways and various amenities. It's centrally situated, offering a reasonable distance to the airport and downtown sightseeing spots, which makes it a workable base for broader San Antonio explorations.
However, the surrounding neighborhood has garnered mixed reactions with several guests noting that the area appears somewhat rundown and sketchy and there's a noted issue with homelessness. Despite these concerns, the convenience of being near the Air Force Base and other key spots might outweigh the negatives for visitors with specific destination goals.
The breakfast at Country Inn & Suites by Radisson, Lackland AFB San Antonio, TX generally receives positive feedback from guests with many highlighting its quality and variety. Reviewers often mentioned enjoying the complimentary breakfast, describing it as delicious, tasty and fresh each morning. Hot options like scrambled eggs and waffles were particularly praised with many guests noting the inclusion of these items as a highlight. Additionally, the breakfast was frequently described as satisfactory and meeting the guests' needs to start the day well.
However, there were also some critiques. Several guests pointed out the lack of variety, particularly the absence of meat options and noted that the breakfast offering sometimes leaned towards basic or continental with limited choices. There were occasional mentions of items not being replenished quickly, leading to shortages during busy times and some reviewers felt that the breakfast area could be crowded and cramped.
Overall, while some aspects of the breakfast experience could be improved — such as adding more variety, ensuring the food stays hot and expanding the fruit selection — many guests found the breakfast to be a positive aspect of their stay. The friendly breakfast personnel and the clean setup added to the generally favorable impressions.
Country Inn & Suites by Radisson, Lackland AFB San Antonio, TX, offers a mixed experience when it comes to its rooms. The positive highlights include notably spacious rooms that many found to be clean and comfortable. Numerous guests appreciated the facilities available in the rooms, such as the fridge, microwave and coffee maker, which added a level of convenience to their stay. Additionally, several reviewers noted that the rooms felt cozy and the staff were accommodating with requests, such as extending stays without issue.
However, the hotel does have several areas in need of improvement. Some guests reported issues with noise, cleanliness and outdated decor. Problems such as stained duvets, dirty bathrooms and occasional bugs were noted, as well as maintenance issues including broken locks, malfunctioning appliances and worn-out furniture. The cleanliness of the rooms varied with some guests finding their rooms pristine, while others encountered unclean conditions.
Overall, while the hotel provides spacious and generally comfortable accommodations, there are inconsistencies in cleanliness and maintenance that need addressing to enhance the guest experience fully.
Nestled in the heart of San Antonio, Country Inn & Suites by Radisson, Lackland AFB offers guests a range of experiences when it comes to their beds. Many visitors highlight the comfort of the beds, noting them as very comfortable with some calling them the most comfortable beds in San Antonio. The linens are consistently described as clean, contributing to a pleasant sleeping environment. However, there are mixed reviews regarding the consistency of this comfort.
Some guests mention beds that were noisy or had squeaky frames, which could disrupt an otherwise good night's sleep. Occasional comments about the beds being too soft or sinking in the middle suggest that the support in certain rooms might need attention. Despite these issues, the majority of reviews lean towards a positive sleeping experience with comfortable, clean and often described as excellent beds.
A few reviews do note specific incidents such as stained duvets and even a bedbug sighting, but these seem to be exceptions rather than the rule. While some beds were cited as simply okay or needing better support, it's clear that many guests found their beds sufficiently comfortable for a satisfactory stay.
Overall, the beds at Country Inn & Suites by Radisson offer an inviting and cozy rest for most guests, though there is some room for improvement in terms of consistency and support. With its clean linens and generally comfortable beds, the hotel provides a decent night's sleep for weary travelers.
The Country Inn & Suites by Radisson in Lackland AFB, San Antonio, TX presents a mix of cleanliness experiences as described in guest reviews. While many visitors noted that the hotel and room interiors were clean with remarks like "clean room," "clean and comfortable rooms," and "very clean rooms," there were recurring issues highlighted by other guests. Positive feedback emphasized well-maintained and clean rooms that provided a comfortable stay.
However, several guests reported less satisfactory experiences with the hotel's cleanliness outside the rooms. The cleanliness of common areas, hallways and public spaces was frequently criticized with descriptions pointing out dirty carpets, mold and maintenance issues. The bathrooms in particular received negative remarks about mold, stains and general lack of thorough cleaning.
Despite some guests finding the rooms clean and housekeeping staff attentive, there seemed to be inconsistencies, especially in the upkeep of the hotel's common areas and overall maintenance standards. The dichotomy between the cleanliness of the rooms versus the public areas was a notable point for several reviewers, suggesting that while rooms can be quite clean, attention to the hotel's common areas and thorough maintenance is needed to ensure a uniformly clean environment for all guests.
Visitors to the Country Inn & Suites by Radisson, Lackland AFB San Antonio, TX, consistently praise the hotel’s staff for their exceptional service. Notable mentions include the friendliness and accommodating nature of the employees with many describing the staff as amazing, resourceful, kind, professional and caring. Guests highlight the positive customer service experiences, particularly at the front desk, where check-ins were described as pleasant and welcoming and the front desk staff were often recognized for being helpful and attentive.
Specific individuals such as Anna and Breanna were singled out for their exceptional assistance and friendly demeanor. Breakfast service also received praise for being hot and well-managed by the attentive morning staff. Housekeeping staff were noted to be courteous and professional, contributing to the overall positive experience.
Although most feedback was overwhelmingly positive, a few reviewers mentioned negative experiences with reception staff, indicating issues such as unsupportiveness and rudeness. However, these instances were relatively rare compared to the numerous affirmations of the staff’s friendliness and helpful nature.
Overall, the staff at this hotel are characterized by their consistent behavior, professionalism and genuine care for guests, making stays pleasant and welcoming.
At the Country Inn & Suites by Radisson, Lackland AFB San Antonio, TX, feedback on the hotel's wifi service has been notably mixed. Some guests reported a positive experience, characterizing the connection as quick, accessible, usable and even excellent in certain instances. Specific mentions of a good and functional Wi-Fi connection indicate that, at times, the internet service meets basic needs adequately.
However, there were significant critiques highlighting problematic aspects. Several guests experienced issues such as internet not working, spotty and inconsistent reception and devices failing to connect. There were also complaints about the wifi requiring upgrades and needing passwords to be reset multiple times. The service has been described as poor, down and in need of better range and overall improvement.
In conclusion, while some guests found the Wi-Fi to be acceptable or better, there appears to be a clear demand for enhancements to ensure a more consistent and reliable internet experience for all visitors.
The fitness facilities at Country Inn & Suites by Radisson, Lackland AFB San Antonio, receive mixed feedback from guests. The hotel features a gym that many find conveniently accessible and well-maintained with the cleanliness of the fitness room often highlighted. However, some guests note issues with broken exercise equipment and a noticeable lack of air conditioning. Despite these occasional drawbacks, the gym remains a valued amenity for those looking to maintain their workout routines during their stay.
The guest reviews for the pool at Country Inn & Suites by Radisson, Lackland AFB San Antonio, TX present a mixed impression. Guests appreciated the convenient pool hours, which are available until midnight, as well as the fact that the pool was accessible and provided a shaded area. Many reviewers acknowledged that the pool was well-maintained with positive mentions of it being clean at times and overall serviceable. Several guests noted that their children enjoyed the pool, highlighting it as a nice outdoor feature.
Despite these positive aspects, there were numerous concerns regarding the pool's condition. Several reviews indicated that the pool was often cold and sometimes cloudy or dirty. There were also multiple instances where the pool or hot tub was out of service or not functioning properly with specific mention of non-working jets, broken pumps and issues with pool chemicals. Additionally, inadequate lighting and a lack of towels for pool use were mentioned as areas needing improvement.
Overall, while the pool has potential and is appreciated by some guests, consistent upkeep and addressing the highlighted issues would greatly enhance the experience for future visitors.
Country Inn & Suites by Radisson in Lackland AFB San Antonio, TX is well-regarded for family stays. Many guests report their entire families loving their experience with clean rooms and family suites consistently highlighted. The hotel seems to cater well to families, offering suitable accommodations and a welcoming atmosphere. Kids particularly enjoyed the waffles, adding to the positive family experience. The presence of family rooms and family-friendly amenities further enhances its appeal as an ideal location for families traveling together. Despite some issues noted by a few families, the overall sentiment is that the hotel is a good fit for family stays.
Nestled near Lackland AFB in San Antonio, the Country Inn & Suites by Radisson provides satisfactory accommodations that align well with its three-star rating. The hotel offers an affordable and accessible option for travelers, balancing functionality with a reasonable price. Guests noted that it delivers good value, offering better affordability than some four-star hotels. Despite being categorized as a three-star establishment, the overall experience was perceived as satisfactory with everything meeting expectations. While the facilities are average and not particularly fancy, they are adequate for a comfortable stay. Although staff interactions were mixed with some noting a lack of knowledge and rudeness, the general consensus was that the hotel offers a fair stay for its rating.
The Country Inn & Suites by Radisson, Lackland AFB San Antonio, TX, offers services that meet the standards necessary for business travelers. The hotel provides a good price/value ratio, which is reasonable for business trips. It features facilities like a business-sized conference hall, meeting quadrants and a banquet space, making it suitably designed for conferences and business meetings. Although some mention the hall being crowded during early meetings, the overall experience is deemed satisfactory. The hotel's layout and services cater well to the needs of business people, offering the essentials required for professional engagements.
The outdoor swimming pool at the Country Inn & Suites by Radisson, Lackland AFB San Antonio, TX, receives mixed reviews. Positive remarks highlight that the pool area provides a nice spot to visit, chat and relax, making it good for swimming in peace. Some guests praise the pool, describing it as good and impressive, even referring to it as a pleasant feature for swimming.
However, there are several issues noted by guests. The pool has frequently been out of order with mentions of it being dirty and cloudy and some guests have encountered access problems due to the pool area being closed. There are also reports of the pool being small and maintenance issues such as broken pool pumps and chemical imbalances. Additionally, the pool area lighting has been problematic with lights being out at times.
Overall, while some guests enjoy the outdoor pool for relaxation, consistent maintenance and cleanliness issues hamper the experience.
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Location
The location provides straightforward access to highways and various amenities. It's centrally situated, offering a reasonable distance to the airport and downtown sightseeing spots, which makes it a workable base for broader San Antonio explorations.
However, the surrounding neighborhood has garnered mixed reactions with several guests noting that the area appears somewhat rundown and sketchy and there's a noted issue with homelessness. Despite these concerns, the convenience of being near the Air Force Base and other key spots might outweigh the negatives for visitors with specific destination goals.
Breakfast
However, there were also some critiques. Several guests pointed out the lack of variety, particularly the absence of meat options and noted that the breakfast offering sometimes leaned towards basic or continental with limited choices. There were occasional mentions of items not being replenished quickly, leading to shortages during busy times and some reviewers felt that the breakfast area could be crowded and cramped.
Overall, while some aspects of the breakfast experience could be improved — such as adding more variety, ensuring the food stays hot and expanding the fruit selection — many guests found the breakfast to be a positive aspect of their stay. The friendly breakfast personnel and the clean setup added to the generally favorable impressions.
Rooms
However, the hotel does have several areas in need of improvement. Some guests reported issues with noise, cleanliness and outdated decor. Problems such as stained duvets, dirty bathrooms and occasional bugs were noted, as well as maintenance issues including broken locks, malfunctioning appliances and worn-out furniture. The cleanliness of the rooms varied with some guests finding their rooms pristine, while others encountered unclean conditions.
Overall, while the hotel provides spacious and generally comfortable accommodations, there are inconsistencies in cleanliness and maintenance that need addressing to enhance the guest experience fully.
Beds
Some guests mention beds that were noisy or had squeaky frames, which could disrupt an otherwise good night's sleep. Occasional comments about the beds being too soft or sinking in the middle suggest that the support in certain rooms might need attention. Despite these issues, the majority of reviews lean towards a positive sleeping experience with comfortable, clean and often described as excellent beds.
A few reviews do note specific incidents such as stained duvets and even a bedbug sighting, but these seem to be exceptions rather than the rule. While some beds were cited as simply okay or needing better support, it's clear that many guests found their beds sufficiently comfortable for a satisfactory stay.
Overall, the beds at Country Inn & Suites by Radisson offer an inviting and cozy rest for most guests, though there is some room for improvement in terms of consistency and support. With its clean linens and generally comfortable beds, the hotel provides a decent night's sleep for weary travelers.
Cleanliness
However, several guests reported less satisfactory experiences with the hotel's cleanliness outside the rooms. The cleanliness of common areas, hallways and public spaces was frequently criticized with descriptions pointing out dirty carpets, mold and maintenance issues. The bathrooms in particular received negative remarks about mold, stains and general lack of thorough cleaning.
Despite some guests finding the rooms clean and housekeeping staff attentive, there seemed to be inconsistencies, especially in the upkeep of the hotel's common areas and overall maintenance standards. The dichotomy between the cleanliness of the rooms versus the public areas was a notable point for several reviewers, suggesting that while rooms can be quite clean, attention to the hotel's common areas and thorough maintenance is needed to ensure a uniformly clean environment for all guests.
Staff
Specific individuals such as Anna and Breanna were singled out for their exceptional assistance and friendly demeanor. Breakfast service also received praise for being hot and well-managed by the attentive morning staff. Housekeeping staff were noted to be courteous and professional, contributing to the overall positive experience.
Although most feedback was overwhelmingly positive, a few reviewers mentioned negative experiences with reception staff, indicating issues such as unsupportiveness and rudeness. However, these instances were relatively rare compared to the numerous affirmations of the staff’s friendliness and helpful nature.
Overall, the staff at this hotel are characterized by their consistent behavior, professionalism and genuine care for guests, making stays pleasant and welcoming.
Wi-Fi
However, there were significant critiques highlighting problematic aspects. Several guests experienced issues such as internet not working, spotty and inconsistent reception and devices failing to connect. There were also complaints about the wifi requiring upgrades and needing passwords to be reset multiple times. The service has been described as poor, down and in need of better range and overall improvement.
In conclusion, while some guests found the Wi-Fi to be acceptable or better, there appears to be a clear demand for enhancements to ensure a more consistent and reliable internet experience for all visitors.
Gym
Pool
Despite these positive aspects, there were numerous concerns regarding the pool's condition. Several reviews indicated that the pool was often cold and sometimes cloudy or dirty. There were also multiple instances where the pool or hot tub was out of service or not functioning properly with specific mention of non-working jets, broken pumps and issues with pool chemicals. Additionally, inadequate lighting and a lack of towels for pool use were mentioned as areas needing improvement.
Overall, while the pool has potential and is appreciated by some guests, consistent upkeep and addressing the highlighted issues would greatly enhance the experience for future visitors.
Family
3 Star
Business
Outdoor Pool
However, there are several issues noted by guests. The pool has frequently been out of order with mentions of it being dirty and cloudy and some guests have encountered access problems due to the pool area being closed. There are also reports of the pool being small and maintenance issues such as broken pool pumps and chemical imbalances. Additionally, the pool area lighting has been problematic with lights being out at times.
Overall, while some guests enjoy the outdoor pool for relaxation, consistent maintenance and cleanliness issues hamper the experience.
Yes, Country Inn & Suites by Radisson, San Antonio Lackland AFB - SeaWorld Area has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Country Inn & Suites by Radisson, San Antonio Lackland AFB - SeaWorld Area.
Yes, Country Inn & Suites by Radisson, San Antonio Lackland AFB - SeaWorld Area welcomes dogs.
No, parking facilities aren't available at Country Inn & Suites by Radisson, San Antonio Lackland AFB - SeaWorld Area.
Yes, Country Inn & Suites by Radisson, San Antonio Lackland AFB - SeaWorld Area has a gym.
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