Sheraton Bariloche Hotel

San Carlos de Bariloche -41.13357900, -71.31678900 , Av. San Martín, 536 (Show on Map)
8.1
Very Good


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Summary of reviewsThe Sheraton Bariloche Hotel is celebrated for its prime location in the heart of Bariloche, offering guests stunning views of Lake Nahuel Huapi and convenient access to dining options and the civic center. Many visitors laud the extraordinary lake views from their rooms and appreciate the safety and convenience of being near numerous restaurants and amenities, making it an ideal choice for those traveling without a vehicle.

Guests consistently praise the hotel's breakfast offerings, describing it as abundant and varied with a diverse selection that includes pastries, fruits and cereals. The breakfast service, enhanced by attentive staff, provides a solid start to the day. Dinner at the hotel is also well-received with the restaurant offering delicious and varied options, despite some guests finding it occasionally expensive. The ambiance and efficiency of service during dinner could be improved to further enhance the dining experience.

The rooms at Sheraton Bariloche Hotel are noted for their spaciousness and breathtaking views, particularly from higher floors and the Presidential Suite. While the rooms are generally clean and comfortable, some guests have pointed out that they are somewhat dated with older fixtures and occasional musty smells. Despite this, the overall comfort, especially the beds, ensures a pleasant stay.

The hotel's cleanliness receives mixed reviews. Guests commend the staff’s dedication to maintaining high standards of cleanliness throughout the hotel, although some areas show signs of wear and tear, such as outdated furniture and poorly maintained bathrooms.

The staff at Sheraton Bariloche Hotel are highly praised for their friendliness, professionalism and exceptional service. Specific staff members, like Marcelo and Fabián, are frequently mentioned for their outstanding hospitality, contributing significantly to a warm and welcoming atmosphere.

The hotel's spa is a standout feature, offering guests superb amenities such as an outdoor jacuzzi, a well-equipped gym and relaxing massage services, all set against the scenic backdrop of Lake Nahuel Huapi. The heated pool, praised for its cleanliness and magnificent views, is another highlight, especially for families with children.

Overall, Sheraton Bariloche Hotel offers a good value for a 4-star establishment, though opinions vary on whether it meets the full expectations of its rating. While some aspects, like the aging infrastructure and lack of air conditioning, could use improvement, the hotel's excellent location, stunning views and exceptional staff make it a recommended choice for visitors to Bariloche.
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Hotel Taking Steps Towards Sustainability
The Sheraton Bariloche Hotel is certified as a sustainable Hotel as part of the Argentine Sustainable Hotel Management Eco-labeling Program. It has stated sustainability policies in place.

Hotel with Spa
This hotel is listed as one of the best spa hotels in San Carlos de Bariloche.

Family Friendly Hotel
Located near Cerro Viejo Theme Park, this hotel offers convenient access to family-oriented attractions. The availability of family accommodations suggests a focus on catering to families, though specific amenities for children are not detailed.

Hotel near Nightlife Spots
Located on Av. San Martin, the Sheraton is in a prime location for accessing Bariloche's nightlife. It also offers a Lobby Bar and is close to restaurants, providing options for pre-night out drinks and dining. The hotel provides a comfortable and luxurious base for nightlife exploration.

Hotel with Swimming Pool
The pool at Sheraton Bariloche Hotel is consistently praised for being delightful, large, and very clean. Guests frequently highlight its warm, heated waters and the magnificent view of the lake or city available from the pool area or jacuzzi. The spa and relaxation areas are equally commendable.

  Heated Pool    Indoor Pool  


Business Hotel
Sheraton is a brand known for catering to business travelers and typically offers extensive business facilities. Although specific details are not provided for this location, the brand reputation suggests suitability for business needs.

Accessible Hotel
This hotel provides wheelchair accessibility, including specific features like an elevated toilet, toilet with support bars, and a lower sink. Accessible parking is also available on-site.

Hotel with Gym
Offers a well-equipped fitness center along with other amenities. It provides guests with a comfortable and convenient way to stay active during their travels.

4-Star Hotel
The Sheraton Bariloche Hotel is a 4-star hotel. Its amenities and accessibility make it a suitable choice for travelers seeking convenience.

Hotel with Indoor Pool
Features an indoor pool, providing guests with a comfortable and convenient option for relaxation. The hotel's brand recognition and amenities make it a reliable choice.

Hotel with Heated Pool
This hotel features a spa with a heated swimming pool, gym, sauna, and hot tub. Guests can recover strength at the spa after activities.

Luxury Hotel

Hotel near Vineyards

Hotel for Honeymoon

Casino Hotel

Romantic Hotel

Room Types
Classic Triple Guest room with 3 Twin/Single Bed(s) The spacious double room features a minibar, a wardrobe, as well as a private bathroom boasting a bath and a bidet. The unit has 3 beds.

Deluxe Guest Room with 1 King, Lake view Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious double room features a flat-screen TV with cable channels, a minibar, executive lounge access, a wardrobe as well as lake views. The unit has 1 bed.

Classic, Guest room with 2 Twin/Single Bed(s) Providing free toiletries, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The double room provides a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.

Classic Guest room with 1 Queen Offering free toiletries, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The double room offers a minibar, a wardrobe, a safe deposit box, parquet floors and a TV with cable channels. The unit offers 2 beds.

Classic Guest room with 1 King Featuring free toiletries, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The double room features a minibar, a wardrobe, a safe deposit box, parquet floors, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Superior Guest room with 2 Twin/Single Bed(s) Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious double room features a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.

1 Bedroom suite with 1 King, Sofa bed, Lake view This suite features a fireplace. Featuring free toiletries, this suite includes a private bathroom with a bath, a shower and a bidet. The spacious suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as lake views.

Family, Guest room with 2 Double Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious double room features a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.

Family Deluxe Guest room with 2 Double, Lake view Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious double room offers a minibar, a tea and coffee maker, executive lounge access, a flat-screen TV with cable channels, as well as lake views. The unit has 2 beds.

Deluxe Guest room with 3 Twin/Single Bed(s), Lake view Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features a TV with cable channels, a minibar, executive lounge access, a wardrobe as well as lake views. The unit has 3 beds.

Superior Guest room with 1 King, Partial lake view Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious double room offers a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as lake views. The unit has 1 bed.

Guest Reviews
8.1
Very Good
Location
The Sheraton Bariloche Hotel boasts an enviable location that repeatedly earns high praise from its guests. Nestled in the heart of Bariloche, the hotel is perfectly situated just a few blocks from the civic center, offering easy access to a variety of dining options and essential amenities. The view from the rooms, often described as extraordinary and unbeatable, particularly the lake views, adds a touch of magic to the stay.

Guests appreciate the safety and convenience of the area with numerous good restaurants nearby and the casino right across the street. The central location is especially advantageous for those traveling without a vehicle, as everything is within walking distance.

In addition to the prime location, the hotel’s facilities and services receive commendation. Highlights include an excellent breakfast, a well-maintained heated pool and exceptionally polite and attentive staff. Cleanliness and good infrastructure are also frequently noted, contributing to the overall positive guest experience.

Despite the hotel showing some signs of age and the lack of air conditioning, the overwhelming sentiment centers on the superb location and the breathtaking views it offers. The Sheraton Bariloche Hotel stands out as an ideal choice for visitors seeking both convenience and stunning scenery in Bariloche.

Breakfast
The breakfast at Sheraton Bariloche Hotel has garnered mostly positive reviews from guests. It is frequently described as very good, abundant and varied with many noting its completeness. The breakfast buffet is praised for its diverse offerings, including pastries, fruits, cereals, cold cuts and baked goods, providing a well-rounded start to the day. Guests appreciate the spacious and comfortable lounge area where breakfast is served, enhancing the overall dining experience.

Service quality is highlighted as excellent with attentive staff contributing to a pleasant meal. Some reviews mention breakfast adhering to COVID prevention guidelines, adding a layer of reassurance for health-conscious travelers.

However, there are a few mentions of the breakfast being repetitive or lacking in fresh fruit and natural juices. Despite these minor criticisms, the general consensus is that the breakfast at Sheraton Bariloche Hotel is a strong asset, complemented by the hotel's premium location and amenities.

Dinner
Sheraton Bariloche Hotel offers a satisfying dining experience that consistently earns praise from its guests. The dinner is often described as excellent with the restaurant's food being highly recommended for its delicious and varied options. Guests appreciate the fair prices for lunch and dinner, though some express that the restaurant can be expensive. Feedback on the menu varies with some finding it poor in quality and not very varied. The ambiance of dining could be improved, especially when it is set in areas where new guests are arriving. Enhancing the speed and availability of service during dinner could further elevate the overall dining experience.

Rooms
Sheraton Bariloche Hotel offers a mix of spacious, comfortable rooms, particularly noted for their spectacular views of Lake Nahuel Huapi. Guests have praised the size and cleanliness of the rooms, describing them as well-maintained given the hotel's age. Many visitors have appreciated the comfort provided by the beds and the exceptional scenery from rooms on higher floors, especially the Presidential Suite.

However, some aspects of the rooms are in need of improvement. Several reviews mention that the rooms and bathrooms are quite dated with some fixtures being very old and uncomfortable. Issues such as small room sizes, lack of cleanliness and difficulty controlling room temperature have been noted. Additionally, the rooms sometimes have an old-fashioned feel and some even smell musty.

While the views and spaciousness are significant highlights, the hotel's overall facilities, including Wi-Fi strength, could also benefit from modernization. Despite these concerns, many guests still found the rooms comfortable and appreciated the good room service and prime location of the hotel.

Beds
The Sheraton Bariloche Hotel receives high praise for its beds, which are frequently highlighted as a significant comfort feature by guests. The beds are described as very comfortable with adjectives like large, huge and spacious often used to emphasize their size and roominess. Many guests mention that the beds are a standout aspect of their stay with some referring to them as the highlight. The comfort extends to numerous reviews, stating that the beds are extremely comfortable, offering a restful night's sleep.

However, there's a recurring note about the mattresses. While several guests appreciate the softness and overall comfort, a few reviews point out issues with sagging and worn-out mattresses, suggesting that maintenance in this area could be improved. The quality of the pillows was also mentioned negatively by some, indicating they were not as comfortable as the beds.

Overall, despite some isolated complaints, the consensus is that the beds at Sheraton Bariloche Hotel provide a comfortable and relaxing experience, contributing positively to the overall satisfaction of the guests.

Cleanliness
Sheraton Bariloche Hotel receives mixed reviews concerning its cleanliness. Many guests appreciate the high standards of cleanliness in the rooms and common areas, describing everything as impeccable, well-organized and very clean. They also praise the hotel's staff for their friendliness and professionalism, noting that the staff and cleaning crew maintain cleanliness with great care.

However, the age of the hotel and its facilities is apparent. Some guests have highlighted issues with outdated and worn-out furniture, corroded paint and poor bathroom maintenance, including mold and lack of adequate lighting. While some areas are reportedly being remodeled, others still show significant wear and tear.

Although the hotel does not have air conditioning and some guests have found issues with the bedding and linens, they still find the location and overall atmosphere of the hotel pleasant and classic. Despite a few concerns about specific aspects such as the condition of the bathrooms and the quality of the breakfast, the dedication to cleanliness by the staff stands out as a positive aspect in many reviews.

Staff
The Sheraton Bariloche Hotel receives high praise for its dedicated and friendly staff, who are consistently described as attentive, welcoming and accommodating. Guests have highlighted the excellent treatment they received with special mentions for specific staff members like Marcelo and Fabián, who stood out for their exceptional service. The front desk and cleaning staff are noted for their cordiality and honesty, often going above and beyond to ensure guests' needs are met, from reservation adjustments to general hospitality.

The service at the spa is described as impeccable and the overall demeanor of the staff contributes significantly to a positive and comfortable stay. The attentive nature of the team extends to various areas of the hotel, including the breakfast service and the bar, where individual staff members are recognized for their dedication. In summary, the professionalism, kindness and helpfulness of the Sheraton Bariloche Hotel staff greatly enhance the guest experience, making it a recommended choice for visitors seeking excellent service and a welcoming atmosphere.

Spa
The Sheraton Bariloche Hotel boasts an impressive spa facility that consistently receives high praise from guests. Visitors often highlight the spa's sensational views of Lake Nahuel Huapi and the surrounding mountains, which add a striking natural backdrop to the relaxation experience. The spa is described as well-equipped and includes superb amenities like a pool and an outdoor jacuzzi that guests find particularly amazing. Many guests appreciate the exceptional treatment from the staff, further enhancing the overall spa experience.

The relaxation room and sauna are noted for their spectacular views, providing a serene environment to unwind. Additionally, guests mention excellent massage services and commend the spa's pleasant atmosphere. Despite some operational disruptions due to COVID, the facility remains a standout feature of the hotel, contributing to the overall appeal of the Sheraton Bariloche.

Gym
The Sheraton Bariloche Hotel boasts a well-equipped 24-hour gym that has received high praise from guests. Several reviewers highlighted its quality, referring to it as very good and even giving it a rating of 10. The gym comes complete with necessary amenities, including towels, an excellent sauna and treadmills. While some guests felt the gym could benefit from more space and additional machines, the overall sentiment is positive with many appreciating the comprehensive facilities that include both a gym and spa.

Pool
The pool at Sheraton Bariloche Hotel consistently receives high praise for being delightful, large and very clean. Guests frequently highlight its warm, heated waters and the magnificent view of the lake or city available from the pool area or jacuzzi. The spa and relaxation areas are equally commendable, offering excellent spots to unwind. The staff is appreciated for their excellent service, adding to the overall pleasant experience. However, some guests did mention the pool water being too cold or not very clean and the requirement to book access as minor drawbacks. Despite these few complaints, the pool and its surroundings are often described as exceptional and truly pleasant. The combination of the pool, spa and hot tub areas, along with the beautiful terrace, make it a standout feature of the hotel.

Family
At Sheraton Bariloche Hotel, families find joy in the activities available for children, particularly the heated pool, which becomes a highlight for young guests after their snow outings. The hotel's location is highly appreciated, making it easy for families to explore the surrounding area. Staff provide excellent family treatment, accommodating families of four comfortably. However, some guests felt that the rooms were small for a family of four and noted noise issues from adjoining rooms. Despite certain limitations, the hotel's amenities, particularly the pool, stand out as key features for families with children.

4 Star
Sheraton Bariloche Hotel offers good value for what it claims to be a 4-star establishment, but there are various opinions regarding its actual star rating. While some guests appreciate its offerings, others feel that it does not live up to the 4-star standard. Concerns have been raised about the lack of facilities typically expected from a hotel of this purported caliber, including air conditioning in rooms. Comparatively, some travelers found that even a nearby 5-star hotel, Llao Llao, offered more competitive pricing per night. Despite these issues, there are mentions of the hotel being a fantastic place, suggesting that positive experiences are also being had, though consistency seems to be an area for improvement.


Yes, Sheraton Bariloche Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Sheraton Bariloche Hotel.

No, Sheraton Bariloche Hotel doesn't allow dogs.

No, parking facilities aren't available at Sheraton Bariloche Hotel.

Yes, Sheraton Bariloche Hotel has a gym.

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