Holiday Inn San Jose-Silicon Valley by IHG
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Summary of reviewsHoliday Inn San Jose-Silicon Valley by IHG, is widely appreciated for its central location, providing easy access to the airport, major freeways and notable venues like Levi’s Stadium. The convenience of nearby public transit further adds to its appeal for travelers and event-goers alike. Although there are mixed feelings regarding the safety and ambiance of the surrounding neighborhood, the hotel's location remains a significant positive for many guests.
The breakfast experience at the hotel garners varied opinions. While many guests commend the variety and quality of the buffet, citing it as tasty with excellent service, others find the $18 per person price tag steep. There are calls for more variety in the daily menu and disappointments over the lack of complimentary breakfast options, as well as grab-and-go or free coffee services.
Rooms at the hotel are generally praised for their cleanliness and comfort with many guests finding the beds particularly restful. The hotel is well-maintained and tidy, featuring a clean lobby and public areas. However, some guests feel the rooms are outdated, cramped and occasionally have unpleasant odors. Despite these critiques, the overall room experience remains positive, reinforced by the helpfulness of the staff which is often noted, though some guests had less satisfactory interactions.
Cleanliness across the hotel is a recurring highlight in reviews. Guests consistently report clean rooms and common areas which foster a welcoming and comfortable environment. The staff contributes significantly to this positive atmosphere with their friendliness, attentiveness and helpful nature, particularly at the front desk. While there are occasional mentions of less than courteous behavior from some staff members, the predominant perception is one of a hospitable and friendly team.
Parking at the hotel, although convenient with ample space, is a point of contention due to the additional $15 per day fee. This charge surprised and disappointed several guests who expected complimentary parking. Concerns over the lighting and safety of the parking lot were also noted by some.
The beds at the Holiday Inn San Jose-Silicon Valley receive frequent acclaim for their comfort, contributing to the restful nature of the stay. While a few guests found the beds and pillows too soft, the majority view them as a notable positive aspect of their experience.
Overall, the Holiday Inn San Jose-Silicon Valley offers a practical and comfortable stay with clean facilities, helpful staff and a very convenient location, though certain policies like breakfast and parking fees may require reconsideration to enhance guest satisfaction fully.
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The breakfast experience at the hotel garners varied opinions. While many guests commend the variety and quality of the buffet, citing it as tasty with excellent service, others find the $18 per person price tag steep. There are calls for more variety in the daily menu and disappointments over the lack of complimentary breakfast options, as well as grab-and-go or free coffee services.
Rooms at the hotel are generally praised for their cleanliness and comfort with many guests finding the beds particularly restful. The hotel is well-maintained and tidy, featuring a clean lobby and public areas. However, some guests feel the rooms are outdated, cramped and occasionally have unpleasant odors. Despite these critiques, the overall room experience remains positive, reinforced by the helpfulness of the staff which is often noted, though some guests had less satisfactory interactions.
Cleanliness across the hotel is a recurring highlight in reviews. Guests consistently report clean rooms and common areas which foster a welcoming and comfortable environment. The staff contributes significantly to this positive atmosphere with their friendliness, attentiveness and helpful nature, particularly at the front desk. While there are occasional mentions of less than courteous behavior from some staff members, the predominant perception is one of a hospitable and friendly team.
Parking at the hotel, although convenient with ample space, is a point of contention due to the additional $15 per day fee. This charge surprised and disappointed several guests who expected complimentary parking. Concerns over the lighting and safety of the parking lot were also noted by some.
The beds at the Holiday Inn San Jose-Silicon Valley receive frequent acclaim for their comfort, contributing to the restful nature of the stay. While a few guests found the beds and pillows too soft, the majority view them as a notable positive aspect of their experience.
Overall, the Holiday Inn San Jose-Silicon Valley offers a practical and comfortable stay with clean facilities, helpful staff and a very convenient location, though certain policies like breakfast and parking fees may require reconsideration to enhance guest satisfaction fully.
Business Hotel
This Holiday Inn offers standard business amenities and services. It provides meeting rooms and a convenient location.
Accessible Hotel
This hotel offers wheelchair accessible facilities, including an outdoor heated pool with a pool lift. Accessible rooms provide wide space for wheelchair users and feature step-free roll-in showers with grab bars and shower seats.
4-Star Hotel
This hotel offers a convenient location in the Silicon Valley area. It provides comfortable accommodations and standard amenities for a pleasant stay.
Hotel with Outdoor Pool
This hotel provides an outdoor pool facility for guests seeking to swim and relax during their stay.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Hotel with Parking
Hotel with Gym
Hotel with Heated Pool
Guest Reviews
The Holiday Inn San Jose-Silicon Valley boasts a central and convenient location that caters to various travel needs. Situated near the freeway, it offers easy access and is particularly close to the airport, making it ideal for travelers with early flights or late arrivals. The hotel's proximity to Niners Stadium and concert venues adds to its appeal for those attending events. Additionally, the accessibility by public transit enhances convenience for guests relying on local transportation options.
However, opinions on the surrounding neighborhood are mixed. While the central placement is praised, some reviews highlight concerns about safety and the overall feel of the area outside the hotel premises. Despite these concerns, many guests still find the hotel well-located and suitable for their needs, enjoying the amenities and ease of getting around the city. The positive feedback on the location often mentions its practicality and the benefits of being near significant points of interest.
At the Holiday Inn San Jose-Silicon Valley, breakfast receives a mixed reception from guests. Many highlight the variety and quality, noting the delicious buffet with a range of options, including both bacon and sausage to suit different preferences. Words like "very good" and "yummy" frequently come up with excellent service complementing the meal experience.
However, several guests express dissatisfaction with the price, finding $18 per person steep for what is offered. Some feel the breakfast could be enhanced with more varied options, as the menu reportedly remains the same daily. Additionally, the extra cost for breakfast is a recurring drawback for some, especially in contrast to other Holiday Inns where breakfast is typically complimentary. The hotel's policy of not providing a grab-and-go option or complimentary drinks like coffee also detracts from the overall experience for some visitors.
At the Holiday Inn San Jose-Silicon Valley by IHG, guests largely appreciated the cleanliness and comfort of the rooms. Many reviews highlighted that the rooms were consistently clean and the beds were notably comfortable, contributing to a restful stay. The hotel itself is described as tidy and well-kept with a clean and inviting lobby area.
However, some guests noted that the rooms felt outdated and cramped with a few mentioning unpleasant smells and a lack of fresh air. While the size of the room was sufficient for some, others found them compact and less spacious than expected. Despite these critiques, the hotel's amenities generally met guests' needs, enhancing the overall experience. Service quality appeared mixed with some guests finding the staff helpful and others feeling they were less cooperative.
In summary, the Holiday Inn San Jose-Silicon Valley offers a clean and comfortable environment that may benefit from updates and improved room size to meet the expectations of all guests.
The beds at the Holiday Inn San Jose-Silicon Valley are generally well-regarded for their comfort. Many guests highlighted the comfortable nature of the beds and mattresses, as well as the overall quietness of the rooms, which contributed to a restful stay. While the majority of reviews praised the comfort of both the beds and pillows, there were a few mentions of the bed and pillows being too soft for some guests' liking. Overall, the emphasis on comfort suggests that most visitors found the beds to be a positive aspect of their stay at this hotel.
The Holiday Inn San Jose-Silicon Valley by IHG, stands out for its high levels of cleanliness and comfort, as reported by numerous guests. The rooms are consistently described as clean and the beds comfortable, contributing to a welcoming environment for rest and relaxation. Many visitors noted that both the public areas and individual accommodations were meticulously maintained, enhancing the overall guest experience.
The hotel staff is often mentioned as friendly and helpful, adding to the positive atmosphere. Beyond the rooms, the general facilities are described as super clean and convenient, whether for a short stay or an extended visit. The proximity to the metro, providing easy access to Levi’s Stadium, is another appreciated feature, although some minor criticisms were noted, such as occasional odors or concerns over specific areas.
Overall, the Holiday Inn San Jose-Silicon Valley remains a reliable choice for those prioritizing a clean and comfortable stay in a convenient location.
The staff at Holiday Inn San Jose-Silicon Valley generally leaves a positive impression on guests. Frequent mentions highlight their friendliness and attentiveness with several reviews specifically praising the front desk team for being courteous and responsive. A number of guests also appreciated the helpfulness and genuine happiness of the staff, making interactions pleasant and welcoming.
Guests also noted the staff's accommodating nature during check-in and check-out, as well as their overall attentiveness and courtesy throughout their stay. The pet-friendliness of the staff is another delightful aspect appreciated by guests traveling with pets.
However, there are occasional mentions of rudeness and unkind behavior from some staff members, indicating a mixed experience for a few visitors. Despite this, the prevailing sentiment leans towards a positive reception, underscoring the staff's efforts to create a hospitable environment.
Holiday Inn San Jose-Silicon Valley offers ample parking space, making it easy for guests to find spots when they arrive. However, the hotel charges an additional fee for parking, which many guests found disappointing, especially given that parking spaces are abundant in the suburban area. Some guests mentioned that the parking lot seemed dark, which could be a concern for safety.
There were mixed feelings about the cost associated with parking. While the fee is generally $15 extra per day, some guests felt this charge was high and unreasonable, particularly because they expected complimentary parking with their hotel stay. The surprise parking fee at the time of payment added to the dissatisfaction for some.
Overall, while parking is convenient and spacious, the additional charges for it have garnered some criticism among those who stayed at the hotel.
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Location
However, opinions on the surrounding neighborhood are mixed. While the central placement is praised, some reviews highlight concerns about safety and the overall feel of the area outside the hotel premises. Despite these concerns, many guests still find the hotel well-located and suitable for their needs, enjoying the amenities and ease of getting around the city. The positive feedback on the location often mentions its practicality and the benefits of being near significant points of interest.
Breakfast
However, several guests express dissatisfaction with the price, finding $18 per person steep for what is offered. Some feel the breakfast could be enhanced with more varied options, as the menu reportedly remains the same daily. Additionally, the extra cost for breakfast is a recurring drawback for some, especially in contrast to other Holiday Inns where breakfast is typically complimentary. The hotel's policy of not providing a grab-and-go option or complimentary drinks like coffee also detracts from the overall experience for some visitors.
Rooms
However, some guests noted that the rooms felt outdated and cramped with a few mentioning unpleasant smells and a lack of fresh air. While the size of the room was sufficient for some, others found them compact and less spacious than expected. Despite these critiques, the hotel's amenities generally met guests' needs, enhancing the overall experience. Service quality appeared mixed with some guests finding the staff helpful and others feeling they were less cooperative.
In summary, the Holiday Inn San Jose-Silicon Valley offers a clean and comfortable environment that may benefit from updates and improved room size to meet the expectations of all guests.
Beds
Cleanliness
The hotel staff is often mentioned as friendly and helpful, adding to the positive atmosphere. Beyond the rooms, the general facilities are described as super clean and convenient, whether for a short stay or an extended visit. The proximity to the metro, providing easy access to Levi’s Stadium, is another appreciated feature, although some minor criticisms were noted, such as occasional odors or concerns over specific areas.
Overall, the Holiday Inn San Jose-Silicon Valley remains a reliable choice for those prioritizing a clean and comfortable stay in a convenient location.
Staff
Guests also noted the staff's accommodating nature during check-in and check-out, as well as their overall attentiveness and courtesy throughout their stay. The pet-friendliness of the staff is another delightful aspect appreciated by guests traveling with pets.
However, there are occasional mentions of rudeness and unkind behavior from some staff members, indicating a mixed experience for a few visitors. Despite this, the prevailing sentiment leans towards a positive reception, underscoring the staff's efforts to create a hospitable environment.
Parking
There were mixed feelings about the cost associated with parking. While the fee is generally $15 extra per day, some guests felt this charge was high and unreasonable, particularly because they expected complimentary parking with their hotel stay. The surprise parking fee at the time of payment added to the dissatisfaction for some.
Overall, while parking is convenient and spacious, the additional charges for it have garnered some criticism among those who stayed at the hotel.
Yes, Holiday Inn San Jose-Silicon Valley by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Holiday Inn San Jose-Silicon Valley by IHG.
No, Holiday Inn San Jose-Silicon Valley by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn San Jose-Silicon Valley by IHG.
Yes, Holiday Inn San Jose-Silicon Valley by IHG has a gym.
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