Park Inn by Radisson, San Jose

San Jose 37.31686200, -121.82911200 , 2560 Fontaine Road (Show on Map)
5.4
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Park Inn by Radisson in San Jose receives favorable reviews for its location, staff, and parking facilities, though other aspects present mixed experiences. The hotel is conveniently situated next to freeway 101, offering easy access to major thoroughfares and local amenities such as restaurants and grocery stores. Many guests find this accessibility appealing despite some concerns about the neighborhood's safety. The clean and pet-friendly environment adds to guest satisfaction, alongside the friendly and accommodating staff who are frequently praised for their helpfulness and efficiency, particularly during check-in.

The hotel's parking facilities also receive commendation for their spaciousness, safety, and proximity to rooms, providing a hassle-free experience for travelers. Free Wi-Fi, though convenient for some, shows variability in performance and connectivity, with guests encountering inconsistent service.

Rooms are often appreciated for their cleanliness and quietness, with amenities such as microwaves and refrigerators enhancing the stay. However, challenges such as outdated mattresses, occasional pests, and room odors detract from the overall experience. While some find the beds comfortable, a significant number of guests report issues with mattress quality, leading to unsatisfactory sleep experiences.

Breakfast offerings at the hotel have caused some disappointment due to the lack of inclusion of a full breakfast. Instead, minimal refreshments are often available, contradicting some guests' expectations based on promotional materials.

Overall, Park Inn by Radisson provides a convenient, well-located stay with excellent staff service and parking, but improving breakfast options and addressing concerns around room and bed quality would significantly enhance guest satisfaction.
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Dog Friendly Hotel
This hotel welcomes two pets of any size for no additional fee. Both dogs and cats are welcome, and there is a grassy area for pet relief across the street from the property. Pets cannot be left unattended.

Hotel with Parking
This hotel offers parking on site. The location is central.

Hotel with Outdoor Pool
Guests at this hotel have access to an outdoor pool facility.

Hotel with Swimming Pool

  Outdoor Pool  


Cheap Hotel

Accessible Hotel

Room Types
Quadruple Room - Non Smoking This quadruple room offers a TV. The unit offers 2 beds.

Double Room with Roll-in Shower - Disability Access/Non Smoking This double room offers a TV. The unit offers 1 bed.

Double Room - Accessible/Non-Smoking This double room offers a TV. The unit offers 1 bed.

Queen Room - Non-Smoking The unit offers 1 bed.

Guest Reviews
5.4
Rated
Location
The Park Inn by Radisson in San Jose boasts a location that is favored by many for its convenience and accessibility. Situated right next to freeway 101, guests find the hotel easy to access and a great base for quick travel around the city. Many reviewers appreciate the close proximity to restaurants, grocery stores, and fast-food options, making it a practical choice for dining and shopping needs. The surrounding area offers ample parking, making it hassle-free for those traveling by car.

Despite these advantages, some guests have expressed concerns about the neighborhood's safety, particularly after dark, as it's described by some as sketchy or not well-kept. Nevertheless, the hotel's location is seen as surprisingly better than expected by others, with everything within walking distance providing a decent level of comfort and convenience during their stay.

Overall, for travelers seeking affordability and easy access to major thoroughfares and local amenities, this hotel is considered a reliable option, even with the varied opinions about its surroundings.

Breakfast
Park Inn by Radisson in San Jose has encountered some consistent concerns from guests regarding its breakfast offerings. Many visitors expressed disappointment after expecting breakfast to be included with their stay, as suggested by advertisements or reservation sites. Instead, guests often found that breakfast was not available at the hotel, or in some instances, only minimal refreshments like coffee or a small snack were provided. This lack of breakfast, or limited alternative, was not what many travelers anticipated based on the hotel's representation. Adjusting expectations before arrival may be necessary for those who prioritize a hearty morning meal.

Rooms
The rooms at Park Inn by Radisson, San Jose receive mixed reviews from guests. Many appreciate the cleanliness and quietness of the rooms, while also valuing amenities such as microwaves and refrigerators. The maid staff are noted for being accommodating, and some guests appreciate the ability to check in early. The absence of a deposit is a positive point for some guests.

However, there are concerns regarding certain aspects of the hotel. Some rooms suffer from size constraints and appear worn out, with a few needing refreshing or cleaning upon arrival. Issues with room odors, including cigarette smoke, have been reported, along with outdated mattresses and occasional pests. Despite these concerns, some find the rooms comfortable and well worth the money for what is offered. The overall impression is that while the hotel has strong points like accommodating staff and functional amenities, it also faces challenges that impact the guest experience.

Beds
Reviews of the beds at the Park Inn by Radisson in San Jose reveal a mix of opinions, but are largely negative. While some guests found the beds to be comfortable and appreciate the cleanliness, a significant number of reviews highlight issues with the mattresses. Many guests describe the mattresses as old, sagging, and lacking in support, leading to uncomfortable sleeping experiences. Complaints include mattresses that are too soft, have dips or holes, or are notably flat, affecting the quality of sleep. In addition to being uncomfortable, the beds are often described as worn out, with some guests pointing out the poor quality and inadequate sizing of the mattresses. Although a few guests did appreciate the cleanliness of the bed linens and bathrooms, it appears that improvements in mattress quality would greatly enhance the overall guest experience.

Cleanliness
The Park Inn by Radisson in San Jose presents a mixed picture when it comes to cleanliness, though it has its positive aspects. Many guests appreciated the clean rooms, with some noting that the bathroom was particularly spotless and up-to-date. The overall organization and cleanliness of the place were highlighted, along with the polite and helpful nature of the staff, who provided friendly service and were accommodating to guests' needs. Additionally, the hotel is pet-friendly, which was a plus for guests traveling with their furry companions.

However, other reviews revealed recurring issues with cleanliness. Some guests encountered dirty rooms with stained floors and showers, and unfortunately, several noted sightings of roaches and ants in their rooms and other areas like the microwave and bathroom. Concerns about cleanliness extended to details such as towels with hair on them and beds with live spiders. Despite these reports, some guests were informed of certain issues at check-in, which they appreciated, though the acknowledgement sometimes barely mitigated their concerns.

While the Park Inn by Radisson offers friendly service and clean accommodations for some, experiences vary, suggesting that attention to consistent housekeeping would enhance guests' overall satisfaction.

Staff
The Park Inn by Radisson, San Jose, boasts a generally commendable team that leaves a lasting impression on its guests. The staff is often described as friendly, helpful, and attentive, with special mentions of individuals who go above and beyond to ensure a pleasant experience. The reception service is notably efficient, with guests highlighting friendly service during check-in and the welcoming nature of the front desk attendants. Although there are occasional mentions of rudeness and unprofessional behavior, these appear to be exceptions rather than the norm. Several guests have praised the night-time crew for their exceptional service and highlight the staff's efforts to accommodate all needs and questions. There's a sense that the team’s dedication truly enhances the stay, contributing significantly to overall satisfaction.

Wi-Fi
The Wi-Fi experience at Park Inn by Radisson in San Jose presents a mixed bag for guests. While some have managed to enjoy a reliable connection in their rooms, others have encountered challenges like spotty service, disruptions, and connectivity issues. Although some visitors reported that the Wi-Fi worked well for them most of the time, others faced difficulties such as frequent dropouts and slower speeds. Additionally, coverage appears to vary, with certain areas being too far from the main office to maintain a stable connection. Overall, staying connected can be inconsistent, with some guests experiencing satisfactory service and others encountering significant hurdles.

Parking
Park Inn by Radisson in San Jose offers a commendable parking experience for its guests. The hotel provides private parking, which many guests found to be plentiful, safe, and easily accessible. The convenience of having the parking area in close proximity to the rooms was appreciated, making it easy for guests to manage their luggage and ensure vehicle safety. The parking is free of charge, adding value to the stay, and features a large lot capable of accommodating trucks and trailers, including ample spaces for those with specific accessibility needs. Overall, guests have had a positive experience with the parking facilities.


Yes, Park Inn by Radisson, San Jose has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Park Inn by Radisson, San Jose.

Yes, Park Inn by Radisson, San Jose welcomes dogs.

Yes, parking facilities are available at Park Inn by Radisson, San Jose.

No, Park Inn by Radisson, San Jose doesn't have a gym.

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