Sacromonte Apart
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Summary of reviewsSacromonte Apart is lauded for its convenient and tranquil location in San Martín de los Andes, offering easy access to the city center and nearby attractions. The natural surroundings enhance the charm of the place and the property itself provides a spacious, comfortable and functional environment with excellent amenities. Guests appreciate the unique touch of the restored, themed old building and commend the host, Roger, for his attentive and friendly service, which significantly enhances the overall experience. Cleanliness and security are generally well-maintained, ensuring guests feel taken care of. Despite some vehicle noise from nearby Route 40, the location is peaceful and accessible, providing good value for money.
The rooms at Sacromonte Apart are spacious and well-equipped, making them suitable for families and travelers with children. Many guests praise the cozy atmosphere and the inclusion of children's games and trampolines. Comfortable beds and well-heated apartments with good hot water pressure contribute to the enjoyable stay. However, there are areas needing improvement, such as outdated facilities, insufficient lighting and cleanliness issues with carpets and bathrooms.
The staff at Sacromonte Apart, particularly Roger, receive high praise for their outstanding service. Guests emphasize the attentiveness, kindness and helpfulness of Roger, Luciana and other staff members, which significantly contribute to the positive experience. The warm hospitality and personal care offered by the staff are highly appreciated, making it a recommended choice for families and travelers.
However, the Wi-Fi at Sacromonte Apart often falls short with many guests experiencing connectivity issues and frequent service interruptions. Parking is a notable positive with guests appreciating the free and secure parking spaces available on the property.
While some guests find the beds comfortable, many report issues with old, creaky mattresses that detract from the overall comfort. Complaints about thin, worn-out mattresses and occasional dirty bedding highlight areas in need of improvement.
In summary, Sacromonte Apart offers a generally pleasant stay with its excellent location, spacious and functional rooms and outstanding staff service. However, attention to maintenance, cleanliness and Wi-Fi connectivity could significantly enhance the guest experience.
Categories
The rooms at Sacromonte Apart are spacious and well-equipped, making them suitable for families and travelers with children. Many guests praise the cozy atmosphere and the inclusion of children's games and trampolines. Comfortable beds and well-heated apartments with good hot water pressure contribute to the enjoyable stay. However, there are areas needing improvement, such as outdated facilities, insufficient lighting and cleanliness issues with carpets and bathrooms.
The staff at Sacromonte Apart, particularly Roger, receive high praise for their outstanding service. Guests emphasize the attentiveness, kindness and helpfulness of Roger, Luciana and other staff members, which significantly contribute to the positive experience. The warm hospitality and personal care offered by the staff are highly appreciated, making it a recommended choice for families and travelers.
However, the Wi-Fi at Sacromonte Apart often falls short with many guests experiencing connectivity issues and frequent service interruptions. Parking is a notable positive with guests appreciating the free and secure parking spaces available on the property.
While some guests find the beds comfortable, many report issues with old, creaky mattresses that detract from the overall comfort. Complaints about thin, worn-out mattresses and occasional dirty bedding highlight areas in need of improvement.
In summary, Sacromonte Apart offers a generally pleasant stay with its excellent location, spacious and functional rooms and outstanding staff service. However, attention to maintenance, cleanliness and Wi-Fi connectivity could significantly enhance the guest experience.
Aparthotel with Parking
Accessible Aparthotel
Small Aparthotel
3-Star Aparthotel
Guest Reviews
Sacromonte Apart boasts a highly praised location that offers both tranquility and proximity to the center of San Martín de los Andes. Guests frequently mention its convenience, noting that it is well-located near the city center, making it easy to explore the area by foot or bus, though taxis might be necessary at night. The surroundings are described as beautiful and the natural environment, flora and fauna add to the charm of the place. The property itself is spacious, comfortable and functional with excellent amenities ensuring a pleasant stay.
The facility is housed in a restored, themed old building, adding a unique touch to the experience. The host, often named as Roger, receives commendations for his attentive and friendly service, which enhances the overall experience. Cleanliness and security are other highlighted aspects with guests feeling well taken care of. Despite its close proximity to Route 40, which brings some vehicle noise, visitors generally find the location peaceful and conveniently accessible.
Sacromonte Apart provides good value for money with guests appreciating its affordability without compromising on comfort. The property's convenient location and easy access routes make it a preferred choice for those keen on exploring all that San Martín de los Andes has to offer.
Sacromonte Apart offers a mixed experience with guests appreciating its spacious and well-equipped rooms, which are described as cozy and complete with the necessary amenities. Some of the units are roomy enough to comfortably accommodate up to four people and the parking space on the premises is a notable convenience for those traveling by car. The beds have garnered positive remarks for their comfort and the addition of children's games and trampolines adds a family-friendly touch. Additionally, the apartments are described as being well-heated with good hot water pressure, contributing to the comfort of the stay.
However, several areas call for improvement. Guests have noted a general sense of neglect with old and worn-out facilities, patched carpets and insufficient lighting being common complaints. The rustic charm often translates to a rudimentary and dated feel and some reviews mention uncomfortable aspects for elderly guests. The cleanliness of the units, particularly the carpets, has also been a concern for some visitors. In a few instances, serious issues such as the presence of rats were reported, which significantly detract from the overall experience.
The location of Sacromonte is advantageous, close to downtown and situated on the main street, which adds to its convenience. Despite these positives, greater maintenance and investment in updating the facilities could enhance the guest experience, making it a more appealing stay for future visitors.
Sacromonte Apart receives mixed feedback on its beds with several guests noting that the beds are comfortable and have clean sheets, highlighting a positive aspect of their stay. However, many reviews point out issues with the mattresses, mentioning that some are old, creaky and in poor condition. Complaints include mattresses that are thin, worn out or lacking foam, leading to discomfort and the feeling of wooden slats underneath. Some guests found the beds to be the most uncomfortable they've ever experienced with certain mattresses described as very bad and the bedding occasionally dirty. Additionally, there are mentions of double beds needing better mattresses and concerns about the dining setup being cramped due to bed placement. Overall, while there are instances of guests finding the beds comfortable, many others report significant issues with the quality and comfort of the mattresses at Sacromonte Apart.
Sacromonte Apart presents a mixed bag in terms of cleanliness and maintenance. Several reviews highlight the spaciousness and generally adequate level of cleanliness of the place, appreciating how clean and organized everything appeared on arrival. However, numerous reviews point to significant issues with maintenance and hygiene. The facilities show signs of neglect with dirty carpets, stained sheets and dilapidated structures. Specific problems such as dirty ovens, bathrooms with fungus, cobwebs and poor ventilation further tarnish the hotel's overall impression. The hygiene in certain areas, especially bathrooms, has been a recurrent issue. Despite its spaciousness and some positive mentions of cleanliness, guests frequently note a need for better upkeep and greater attention to general hygiene, including exterior aspects like the garden and paintwork. The presence of the manager also seems lacking, which may contribute to the perceived neglect and maintenance issues.
Sacromonte Apart consistently receives high praise from its guests for the outstanding service provided by its staff, particularly Roger. Guests emphasize that the attention and kindness from the staff, notably Roger and other members like Luciana, make the stay exceptional. Roger is frequently noted for his helpfulness, friendliness and excellent customer service, ensuring that all requests are met promptly and with a positive attitude. The attentive and cordial nature of the owners and managers stands out with many guests appreciating Roger’s warm hospitality and the personal care he offers, which includes valuable advice for various activities. The establishment is particularly recommended for its good value for money and suitability for families traveling with children. Overall, the genuine warmth and excellent service from the staff, especially Roger, make Sacromonte Apart a highly recommended choice for travelers.
The Wi-Fi at Sacromonte Apart exhibits several connectivity issues with reviews hinting at instability and frequent service interruptions. While some guests have noted that the Wi-Fi does work, many reported that it failed to meet their needs, especially for work-related tasks. Instances of the Wi-Fi not functioning at all, forcing guests to rely on mobile data, suggest underlying problems. Overall, the internet experience at the hotel seems inconsistent with significant room for improvement.
'Sacromonte Apart' offers guests the convenience of free included parking, which is highly appreciated by guests. The availability of parking spaces on the property ensures ease of access and a good space for cars means there is ample room for vehicles. Guests find it very convenient to leave their cars on-site, emphasizing the safety and security of the parking lot. Given these features, parking at 'Sacromonte Apart' adds a significant level of comfort and peace of mind for those traveling by car.
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Location
The facility is housed in a restored, themed old building, adding a unique touch to the experience. The host, often named as Roger, receives commendations for his attentive and friendly service, which enhances the overall experience. Cleanliness and security are other highlighted aspects with guests feeling well taken care of. Despite its close proximity to Route 40, which brings some vehicle noise, visitors generally find the location peaceful and conveniently accessible.
Sacromonte Apart provides good value for money with guests appreciating its affordability without compromising on comfort. The property's convenient location and easy access routes make it a preferred choice for those keen on exploring all that San Martín de los Andes has to offer.
Rooms
However, several areas call for improvement. Guests have noted a general sense of neglect with old and worn-out facilities, patched carpets and insufficient lighting being common complaints. The rustic charm often translates to a rudimentary and dated feel and some reviews mention uncomfortable aspects for elderly guests. The cleanliness of the units, particularly the carpets, has also been a concern for some visitors. In a few instances, serious issues such as the presence of rats were reported, which significantly detract from the overall experience.
The location of Sacromonte is advantageous, close to downtown and situated on the main street, which adds to its convenience. Despite these positives, greater maintenance and investment in updating the facilities could enhance the guest experience, making it a more appealing stay for future visitors.
Beds
Cleanliness
Staff
Wi-Fi
Parking
No, Sacromonte Apart doesn't have any pool.
No, a spa isn't available at Sacromonte Apart.
No, Sacromonte Apart doesn't allow dogs.
Yes, parking facilities are available at Sacromonte Apart.
No, Sacromonte Apart doesn't have a gym.
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