Best Western Plus Hotel Terraza

San Salvador 13.70147400, -89.23999300 , 85 Avenida Sur Y Calle Padres Aguilar Colonia Escalon (Show on Map)
7.8
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsBest Western Plus Hotel Terraza has received generally positive reviews from guests, primarily emphasizing its outstanding location, excellent breakfast and exceptional staff. Positioned centrally in San Salvador, the hotel's proximity to Escalon Street, various restaurants and a sizable shopping mall makes it an ideal choice for convenience and access to tourist sites.

The breakfast offerings are highly praised for their quality and variety with an abundant selection that provides a satisfying start to the day. Notable mentions include delicious options such as pupusas and sometimes tamales. The buffet format is particularly popular among guests.

Guests also appreciate the spaciousness and comfort of the rooms, highlighting the good size and king-size beds which contribute to restful nights. However, there are mentions of certain rooms needing updates and better maintenance with specific issues such as dirty carpets and an occasional musty smell. Despite these concerns, instances of complimentary upgrades to suites have positively impacted guest satisfaction.

The overall cleanliness of the hotel is frequently commended with both rooms and common areas being well-maintained. Positive feedback appreciates the clean environment and efficient air conditioning systems, although a few complaints about dust and dirty carpets do exist.

A standout feature of the hotel is its dedicated and friendly staff. Guests consistently describe them as super friendly, courteous and helpful, contributing significantly to an enjoyable stay. The attentiveness and kindness of the staff are frequently highlighted, though the front desk occasionally receives mixed remarks.

The pool area enhances the guest experience with its cleanliness and inviting atmosphere, offering picturesque views and a well-maintained environment. Some suggestions for heating the pool water were noted to improve comfort, especially for those who found it too cold.

While reviews of the beds are mixed with some guests finding them comfortable and others experiencing issues with firmness and stability, the hotel's many positive attributes seem to outweigh these concerns for most visitors.

In summary, the combination of a prime location, excellent breakfast, clean facilities and exceptional staff service make Best Western Plus Hotel Terraza a commendable choice for travelers seeking both convenience and quality in San Salvador.
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Categories
Hotel for Honeymoon
This hotel provides comfortable accommodations and a range of amenities for a pleasant honeymoon experience.

Family Friendly Hotel
This hotel is often chosen by families for its reliable service and comfortable accommodations. It provides essential amenities for a pleasant family stay.

Business Hotel
This hotel provides a business center, conference space, and a meeting room. It also offers amenities such as dry cleaning/laundry services and complimentary Wi-Fi. It is listed among the top-rated hotels for business travel.

Hotel with Parking
This hotel has parking available for its guests. Located on 85 Avenida Sur, it provides convenient and secure parking facilities.

Accessible Hotel
This hotel offers accessible services and has two designated accessible rooms. Wheelchair access is available.

4-Star Hotel
Located on 85 Avenida Sur Y Calle Padres Aguilar Colonia Escalon, this hotel offers well-equipped rooms and quality service. It is known for providing a comfortable stay with easy access to the city's attractions.

Hotel with Outdoor Pool
This hotel offers an outdoor swimming pool with a view, situated in a garden setting. Guests can enjoy the pool and the pleasant ambiance of the surrounding gardens.

Romantic Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Room Types
Deluxe Double Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. This suite has a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 2 beds.

King Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. This suite has a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.

Standard Twin Room This air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

King Room This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Superior King Room This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Superior Twin Room This air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Guest Reviews
7.8
Good
Location
The Best Western Plus Hotel Terraza is praised for its outstanding location, which is frequently highlighted by guests. Positioned centrally yet quietly, it offers quick access to tourist sites and nearby attractions. Guests appreciate its proximity to Escalon Street, several restaurants and a sizable shopping mall, roughly a 20-minute walk away.

The hotel's surroundings are described as pleasant and accessible. Reviewers consistently mention the great location, which contributes to the overall comfort and convenience of their stay.

Additional positives include the clean and comfortable accommodations, complete breakfast offerings and the friendly, attentive staff. Guests find good value for money with the combination of location, service and amenities contributing to a satisfying stay.

Overall, the location of Best Western Plus Hotel Terraza stands out as a significant factor in its positive reviews, making it an ideal choice for travelers looking for both convenience and quality in San Salvador.

Breakfast
The breakfast at Best Western Plus Hotel Terraza receives high marks from guests for its quality and variety. Many reviewers describe the breakfast as excellent and very good, highlighting an abundant and varied selection with delicious options such as pupusas and sometimes tamales. The buffet format seems particularly popular, offering a satisfying and complete start to the day. While a few guests felt the breakfast menu could be more extensive, the majority appreciate the good flavors and comprehensive offerings. Combined with friendly staff and excellent attention, the breakfast experience at this hotel is generally well-received and contributes positively to the overall stay.

Rooms
Best Western Plus Hotel Terraza offers a mixed experience when it comes to their rooms. The positive feedback highlights the spacious and comfortable accommodations with guests particularly appreciating the large rooms and king-size beds. Many found the rooms to be clean and pleasant, noting the good size and decent bathrooms. The comfort of the beds was frequently mentioned, suggesting restful nights for visitors.

However, some guests pointed out areas for improvement. A few reviewers mentioned that the rooms appeared outdated and in need of airing out. Filthy carpets and unpleasant smells were noted by some guests, indicating inconsistencies in room maintenance. Despite these issues, there were instances of guests receiving upgrades to suites, which added to their satisfaction.

Overall, while the hotel rooms offer significant comfort and space, attention to cleanliness and updates could enhance the guest experience further.

Beds
Reviews for the Best Western Plus Hotel Terraza reveal mixed opinions about the beds. Several guests found the beds to be comfortable with mentions of good queen-size beds and some describing the beds as quite or even super comfortable. However, there are numerous mentions of the beds being hard or firm with some guests finding them very uncomfortable and experiencing discomfort. Instances were also noted where the beds seemed unsteady. Overall, while some guests enjoyed the comfort, others experienced significant issues with the hardness and stability of the mattresses.

Cleanliness
Best Western Plus Hotel Terraza consistently impresses with its high standards of cleanliness. Many guests have praised the hotel's impeccable cleanliness and well-maintained facilities. The majority of reviews highlight that both the rooms and common areas are notably clean. The friendly and helpful staff also contribute to maintaining the hotel's comfortable and tidy environment. Guests often note the clean air conditioning system and overall cleanliness that exceeds expectations. Despite a few negative remarks about dust and specific issues like dirty carpets and closets, the overall feedback emphasizes a positive experience regarding the hotel's cleanliness. Furthermore, the convenient location near shopping centers and reliable amenities like good WiFi, combined with its cleanliness, make it a commendable choice for travelers.

Staff
Best Western Plus Hotel Terraza is lauded for its exceptional staff. Reviewers consistently highlight the team's dedication to providing excellent service. Guests frequently describe the staff as super friendly, courteous and always welcoming. The bellhops and cleaners receive particular praise for their politeness. Visitors appreciate the respect and kindness with which the entire staff treats them, noting that they are always helpful and attentive at all times.

The staff's kindness and attention to detail significantly enhance the guest experience. Many describe the staff as not only friendly but also very kind and attentive. The excellent service coupled with the warm demeanor of the staff creates a welcoming atmosphere that guests deeply appreciate.

Though the main desk received a few mixed remarks, it does not overshadow the overall positive feedback regarding the team's friendliness and excellent service. The staff's commitment to maintaining high standards of hygiene and their constant efforts to ensure guest satisfaction make Best Western Plus Hotel Terraza a favored choice for many.

Pool
The pool at Best Western Plus Hotel Terraza receives high praise for its cleanliness and refreshing qualities. Guests frequently describe the pool as great with an inviting and nicely maintained pool area that enhances the overall experience. The outdoor yard area and pool landscape are highlighted as particularly pleasant, offering picturesque views that add to the enjoyment. While the pool and accompanying facilities are generally well-received, some guests suggest that heating the pool water would improve the experience, especially for those who found it too cold. The excellent service provided by the hotel staff further complements the clean and enjoyable pool environment, contributing to a positive stay.


Yes, Best Western Plus Hotel Terraza has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Best Western Plus Hotel Terraza.

No, Best Western Plus Hotel Terraza doesn't allow dogs.

Yes, parking facilities are available at Best Western Plus Hotel Terraza.

No, Best Western Plus Hotel Terraza doesn't have a gym.

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