Los Cruxes in Tepozatlán receives high praise from guests, particularly for its serene and strategic location, offering easy access to local attractions and a beautiful, tranquil setting. The proximity to the bus terminal and downtown Tepoztlan makes it convenient for travelers, while the peaceful environment with stunning views of the Tepozteco Mountains ensures a restful stay.
The culinary experience at Los Cruxes, especially the on-site El Perro Negro pizzeria, is a standout. Guests frequently commend the unique taste and delicious flavors of the freshly prepared pizzas and burgers, making dining a memorable part of the visit. However, improvements could be made in menu variety and service speed.
Rooms at Los Cruxes are appreciated for their spaciousness, cleanliness and rustic charm. Despite some minor issues such as dim lighting and intermittent practical inconveniences, the comfortable beds and aesthetic appeal of the rooms contribute to a relaxing stay. The tranquil environment further enhances the overall experience, highlighted by clean facilities and attentive pandemic measures.
The exceptional service provided by the staff is a significant highlight with many guests noting the warm, friendly and professional approach. Specific employees receive frequent commendations for going above and beyond to ensure guest satisfaction. The staff's proactive and attentive service creates a welcoming atmosphere, making guests feel well cared for.
While the WiFi connection can be unstable, it generally works better in communal areas like the pool. The pool itself, although sometimes noted for its cold temperature, is praised for its cleanliness and inviting environment, offering a pleasant space for relaxation.
Parking at Los Cruxes is secure and convenient with 24-hour availability adding to the comfort of guests traveling by car. The family-friendly and pet-friendly nature of the hotel also receives high marks with various activities and amenities catering to all age groups and pets, thus ensuring a delightful stay for families.
Overall, Los Cruxes is well-regarded for its excellent service, comfortable accommodations and beautiful setting, making it a favored choice for those seeking a blend of relaxation and convenience in Tepozatlán.
Fiesta Inn Cuernavaca garners largely positive reviews, especially for its prime location and excellent service. Situated conveniently near Mexico City and main highways, the hotel offers easy access to attractions and shops, notably the Galerias Cuernavaca square. Guests appreciate the tranquil environment and spacious facilities, which provide a welcome retreat from urban stress. Highlights include clean accommodations, inviting swimming pools and a well-maintained inner garden.
Many guests find the breakfast buffet to be of high quality, particularly enjoying the omelets and fresh fruit. However, some feel the cost is high and lament the lack of variety and the exclusion of breakfast from the room rate. Dinner experiences are varied: while the food is often praised for its tastiness, there are complaints about slow service and inconsistencies in quality and availability. Issues with room service and specific meal events, such as New Year's Eve dinner, were also noted.
Rooms at Fiesta Inn Cuernavaca offer mixed experiences. Positive remarks focus on spaciousness and comfort, especially the large beds and cleanliness of renovated rooms. However, some guests encounter problems with outdated furniture, maintenance issues and unpleasant odors. These inconsistencies suggest that not all rooms meet the same standard and the hotel could benefit from more uniform upkeep.
The hotel's cleanliness generally receives commendation with well-maintained facilities and attentive staff contributing positively. Nonetheless, certain guests report issues with dirty or outdated amenities, suggesting room for improvement. Staff service stands out as a significant highlight with guests often praising the friendliness, professionalism and helpfulness of the employees.
The multiple swimming pools and jacuzzi are well-liked for their warmth and layout, offering a pleasant space for relaxation. While occasional issues like mold and temperature variability are mentioned, the pool areas generally enhance the overall experience.
While there are some mixed opinions about the bedding, the majority of guests find the beds comfortable and conducive to restful sleep. Feedback on the pillows and cleanliness of bedspreads reveals room for enhancement.
In summary, Fiesta Inn Cuernavaca is recommended for its convenient location, friendly staff and comfortable facilities with certain areas requiring attention to ensure consistent quality and satisfaction.
Holiday Inn Cuernavaca by IHG, enjoys an excellent location that makes it easy for guests to explore local attractions and facilities. Many guests praise its proximity to their needs, clean environment, comfortable beds and warm main pool, which contribute to an ideal setting for both relaxation and convenience. This pet-friendly hotel, despite its smaller size, offers ample amenities for an enjoyable stay.
The breakfast buffet receives positive feedback for its quality, taste and generous portions, particularly on Sundays. However, some guests feel that the variety could be expanded, especially for vegan and vegetarian options and that the price is somewhat high. Dinner options are also well-received for excellent taste and quality, although occasional long wait times and high prices are noted.
The rooms offer a mixed experience; while many appreciate the comfortable beds, cleanliness and cozy atmosphere, others feel they are outdated and could benefit from renovations. Maintenance issues, such as outdated carpets and occasional lack of amenities, are pointed out, yet the well-maintained gardens and reasonable pricing are often seen as compensatory factors.
Cleanliness throughout the hotel is a standout feature with guests frequently noting the super clean rooms and common areas. The attentive staff further enhances the experience, ensuring a well-kept environment. The staff's attentiveness, warmth and friendliness from valet parking to reception and dining receive much appreciation for their courteous and helpful demeanor.
The swimming pool is a highlight for many guests, praised for its consistently warm temperature and inviting environment. Despite some occasional crowding and cleanliness concerns, the pool, surrounded by beautiful gardens, offers a relaxing setting for families.
The hotel is a recommended option for family vacations with well-kept gardens, clean pools and a friendly atmosphere. While there are some comments on the hotel being less family-friendly than before, it remains a good choice for family stays.
Overall, the comfortable beds are frequently mentioned as enhancing the stay, providing a good rest thanks to the quality of mattresses and pillows. Some minor issues with uncomfortable pillows are noted, but the overall experience is one of a cozy and restful stay at the Holiday Inn Cuernavaca.
Fiesta Americana Hacienda San Antonio El Puente Resort & Spa is a charming and serene retreat nestled about an hour from Mexico City, offering a picturesque backdrop with its meticulously maintained gardens and stunning architecture. The ambiance of the expansive estate, complemented by modern amenities like a pool and on-site Starbucks, provides guests with plenty of picturesque spaces for relaxation.
The breakfast experience at the resort stands out with guests consistently praising the delicious and varied à la carte and buffet options, particularly enjoying the hearty Mexican cuisine and the exceptional service of the restaurant staff. Although a few guests wished breakfast were included in the room rate, the overall dining experience leaves most guests satisfied.
Dinner at the resort has received mixed reviews. Many guests appreciate the tasty and beautifully presented dishes, the good value for money and the elegant dining atmosphere. However, some have noted issues with slow service, lack of variety and occasional lapses in food quality, highlighting areas for improvement.
Rooms generally receive positive feedback for their spaciousness, comfort and tasteful decor that blends with the historic estate’s character. However, there are notable concerns regarding maintenance, including issues like small bathrooms, musty smells and occasional discrepancies between room expectations and reality. While the beds are frequently praised for their comfort, attention to detail and consistent maintenance are necessary to enhance guests' overall experience.
The cleanliness of the resort is commendable in common areas and gardens, contributing to an enchanting setting. However, the rooms and specific areas sometimes fall short of guests’ cleanliness expectations, indicating a need for more rigorous cleaning standards and better maintenance to ensure a consistent guest experience.
The staff at the resort are often lauded for their exceptional hospitality, attentiveness and friendliness, which significantly enhance the overall stay. While some guests have noted slow service in the restaurant, the polite and helpful nature of the personnel generally creates a welcoming and pleasant environment.
The pools at the resort are a highlight with guests enjoying the clean, pleasantly warm water and the balance between shaded and sunny areas. Despite some minor issues with variability in water temperature and occasional poolside dirtiness, the pools are described as a beautiful and relaxing retreat.
Overall, Fiesta Americana Hacienda San Antonio El Puente Resort & Spa offers a compelling blend of historic charm, serene landscapes and commendable service, making it an attractive destination for travelers seeking relaxation amidst enchanting surroundings.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-18 out of 18 hotels in and around Santa Ines