Laghetto Resort Golden Oficial is frequently praised for its outstanding location amidst scenic mountains, offering breathtaking valley views and a peaceful ambiance. This slightly secluded setting provides a serene escape perfect for relaxation, while still remaining accessible to Gramado's downtown via a short drive. The resort's lush environment, spacious rooms and pristine pools add to its appeal as an ideal family-friendly retreat, though those without a car might find the isolation challenging.
The breakfast is a standout feature with a wide array of fresh, delicious options that cater to diverse tastes. Guests frequently describe it as one of the best they've experienced, supported by attentive service, despite occasional mentions of crowded dining areas and delayed replenishments. Dinner experiences are more mixed with many guests enjoying the variety and quality of the buffet but noting issues with the à la carte options, particularly during lunch service.
The rooms at the resort are highly praised for their spaciousness, cleanliness and modern, cozy furnishings. Guests appreciate features such as separate living areas and kitchenettes, along with comfortable beds and excellent housekeeping. Minor issues like inadequate blackout curtains and occasional noise disturbances are noted but not deemed significant.
Cleanliness is a strong point with the resort receiving consistent commendations for its tidy and well-maintained rooms. The general infrastructure is new and organized, although the pool areas occasionally need better maintenance, particularly to address water cleanliness and chlorine levels.
The staff at Laghetto Resort Golden Oficial are lauded for their friendliness, politeness and professionalism, spanning from the reception to housekeeping. Guests frequently highlight outstanding service from particular staff members and appreciate the team's helpful and attentive nature, which greatly enhances the overall stay.
Wi-Fi service is generally good throughout the hotel, though some guests encounter intermittent connectivity issues, primarily in rooms farther from the reception area. The gym is spacious and well-equipped, although it receives mixed reviews due to some outdated equipment and maintenance issues.
The resort's pools are a significant attraction, featuring both heated indoor and outdoor options that are popular among families. The pools' temperature control and cleanliness are appreciated, though occasional crowding and maintenance lapses are noted.
The tennis facilities receive mixed reactions due to limited space and the need for renovation. Lastly, while the parking facilities, including valet service, are adequate, the additional fee for parking is a common source of dissatisfaction among guests.
Overall, Laghetto Resort Golden Oficial offers a highly satisfying experience with its scenic location, exceptional breakfast and room quality, diligent staff and appealing pool amenities, making it a memorable destination for travelers.
Wyndham Gramado Termas Resort & Spa is nestled on the outskirts of Gramado, providing a serene retreat surrounded by lush natural landscapes. Its proximity to attractions like Snowland and Acquamotion makes it an ideal location for those with a rental car or who enjoy peaceful settings. Despite the distance from downtown, the resort offers spacious, modern accommodations and amenities that cater to guests seeking tranquility away from urban bustle. Free transfers to the downtown area are available, but having a car is recommended for convenience.
Guests often praise the breakfast for its high quality, variety and delicious options, making it a standout feature of the resort. The breakfast offers ample choices with efficient staff maintaining a clean space. However, it can get crowded during peak times, leading to long waits and occasional issues with food replenishment. Despite these minor setbacks, the breakfast experience is generally seen as fantastic.
While breakfast shines, the dining experience at lunch and dinner has received significant criticism due to a lack of variety and quality. Guests report repetitive menus, insufficient portions and unappetizing dishes. Service is often slow and both food and beverages are considered overpriced. The dinner service, in particular, fails to meet the expectations set by the resort's reputation.
The accommodations at Wyndham Gramado Termas Resort & Spa are typically spacious, comfortable and well-decorated, offering modern amenities that cater to families and individual travelers alike. While most guests are satisfied with the room quality, some report maintenance issues like broken doors and faulty air conditioning. Cleanliness is usually praised, though a few reviews note lapses in housekeeping.
Staff at the resort generally receive high marks for their politeness, friendliness and attentiveness. Guests appreciate the efficient and dedicated service across various departments. Yet, there are occasional reports of rudeness and slow service during peak times, suggesting room for improvement in handling high guest volumes.
Wi-Fi service is mixed with many guests finding it functional and satisfactory, while others experience weak or unstable connections. The spa and gym facilities earn positive reviews for their quality and relaxing environment. However, some guests encounter difficulties with scheduling and note that the spa can be crowded at times.
The resort's pools, including heated and thermal options, are highly appreciated for their cleanliness and soothing environments, making them a favorite feature among guests, especially families. Despite the positive feedback, overcrowding can sometimes mar the experience.
Parking is a notable concern with many guests finding the fees expensive and the service poorly managed. Long wait times to retrieve cars are common, particularly during peak periods.
In summary, Wyndham Gramado Termas Resort & Spa excels in providing a tranquil and luxurious escape with high-quality breakfast, spacious rooms and commendable staff service. However, the dining experience, some aspects of room maintenance and parking services leave room for improvement.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 72 hotels in and around Santa Maria do Erval