Casa Charlotte - Alma Hotels
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Summary of reviewsCasa Charlotte - Alma Hotels, a tastefully renovated colonial property in Santa Marta's historic district, garners widespread acclaim for its prime location. Just a short walk from Parque de los Novios, Plaza Bolívar and the beach, the hotel is centrally positioned near various restaurants and bars, allowing guests to easily explore the local dining and nightlife scenes. Despite occasional nighttime noise in the bustling historic center, the hotel's beautiful architecture and comfortable rooms make it a prime choice for visitors, serving as an ideal base for trips to nearby attractions like Tayrona National Park. The serene common areas and excellent facilities further enhance the overall experience.
The hotel’s breakfast offerings are a highlight, receiving high praise for their quality, variety and the personal touch in preparation. Guests enjoy a rich selection that features fruit, eggs, arepas, pancakes and beverages with standout items like French toast earning particular acclaim. The dedicated staff, including Rosa Iris and Yani, contribute to the warm and friendly service, making each morning meal feel special and satisfying.
Rooms at Casa Charlotte are noted for their spaciousness, modern design and cleanliness. Guests appreciate the tasteful furniture, large showers and comfortable beds, along with amenities like air-conditioning that blend historic charm with modern comfort. There are minor remarks about insufficient lighting and unconventional bathroom layouts, but the overall sentiment remains positive, emphasizing the rooms’ beauty and comfort.
Cleanliness is a consistently strong point with the hotel being commended for its high standards. Both the rooms and common areas are described as impeccably maintained and spotless, thanks to the diligent and friendly cleaning staff.
The staff at Casa Charlotte is frequently praised for their exceptional service and warm hospitality. Reviews highlight their friendliness, attentiveness and helpful nature, making guests feel genuinely welcome. Special mentions about individuals like Rosi, Sharon, Rossiris, Anna, Dianita and Diana underline the staff's commitment to excellence, significantly contributing to guests' positive experiences.
Guests also frequently commend the hotel’s beds for their exceptional comfort, contributing to a restful and rejuvenating stay. The emphasis on comfort and quality in bedding underscores Casa Charlotte's dedication to ensuring a pleasant and relaxing experience for its visitors.
Categories
The hotel’s breakfast offerings are a highlight, receiving high praise for their quality, variety and the personal touch in preparation. Guests enjoy a rich selection that features fruit, eggs, arepas, pancakes and beverages with standout items like French toast earning particular acclaim. The dedicated staff, including Rosa Iris and Yani, contribute to the warm and friendly service, making each morning meal feel special and satisfying.
Rooms at Casa Charlotte are noted for their spaciousness, modern design and cleanliness. Guests appreciate the tasteful furniture, large showers and comfortable beds, along with amenities like air-conditioning that blend historic charm with modern comfort. There are minor remarks about insufficient lighting and unconventional bathroom layouts, but the overall sentiment remains positive, emphasizing the rooms’ beauty and comfort.
Cleanliness is a consistently strong point with the hotel being commended for its high standards. Both the rooms and common areas are described as impeccably maintained and spotless, thanks to the diligent and friendly cleaning staff.
The staff at Casa Charlotte is frequently praised for their exceptional service and warm hospitality. Reviews highlight their friendliness, attentiveness and helpful nature, making guests feel genuinely welcome. Special mentions about individuals like Rosi, Sharon, Rossiris, Anna, Dianita and Diana underline the staff's commitment to excellence, significantly contributing to guests' positive experiences.
Guests also frequently commend the hotel’s beds for their exceptional comfort, contributing to a restful and rejuvenating stay. The emphasis on comfort and quality in bedding underscores Casa Charlotte's dedication to ensuring a pleasant and relaxing experience for its visitors.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Free Wi-Fi
Small Hotel
4-Star Hotel
Guest Reviews
Casa Charlotte - Alma Hotels is a beautifully renovated colonial property situated at the heart of Santa Marta's historic district. Guests consistently praise its prime location, just a short walk from Parque de los Novios and other major attractions like Plaza Bolívar and the beach. The hotel is also conveniently close to a variety of restaurants and bars, making it easy for visitors to explore the local dining scene and nightlife.
The historic center offers both vibrant, lively streets and pockets of tranquility, providing guests with the perfect balance of excitement and peace. The hotel's central position makes it an ideal base for those planning trips to nearby attractions such as Tayrona National Park. While the central location can sometimes bring about some nighttime noise, the beautiful architecture and comfortable rooms more than compensate for it.
Casa Charlotte's excellent facilities and serene common areas further enhance the stay, making it an attractive choice for travelers seeking a blend of historic charm and modern convenience in Santa Marta.
Casa Charlotte – Alma Hotels has garnered high praise for its breakfast offerings, frequently described as delicious and fantastic. Guests rave about the variety and quality of the food, noting the great selection that includes fruit, eggs, arepas, pancakes and beverages like coffee, chocolate and water. Many highlight the love and care put into the preparation, making each meal feel homemade and special.
Among the standout items, French toast receives particular acclaim for its exceptional taste. Prepared by dedicated staff such as Rosa Iris and Yani, breakfasts are not only satisfying but are also noted for the warm and friendly service. Visitors appreciate the abundant and fresh nature of the offerings, although a few suggest adding more variety, such as pastries or jam, to enhance the experience further.
Despite these minor suggestions for improvement, the overall consensus is that the breakfast at Casa Charlotte is a delightful start to the day, leaving a lasting impression on those who stay there.
Casa Charlotte by Alma Hotels offers rooms that are consistently spacious, well-designed and meticulously clean. Many guests have praised the attractive, modern and tasteful furniture that adorns these rooms. The accommodation features practical amenities, including large showers and comfortable, big beds, ensuring a restful and pleasant stay. The lighting within the rooms has been particularly appreciated for its aesthetic appeal. Despite being a historic building, the rooms manage to balance old-world charm with modern comforts like air-conditioning, contributing to an overall cozy and pleasant atmosphere.
However, a few guests noted minor drawbacks such as insufficient lighting, slightly damp conditions and the unconventional layout where the bathroom isn’t distinctly separate from the sleeping area. This may affect privacy as the toilet is placed behind the bed, possibly allowing for noise to carry. Despite these minor issues, the general consensus leans heavily towards a positive experience centered around spacious, beautiful and comfortable rooms.
Casa Charlotte - Alma Hotels consistently impresses guests with its exceptionally comfortable beds. Visitors often highlight the pleasant sleeping experience, noting the very comfortable mattresses and overall relaxation they feel. Guests also appreciate the size and quality of the bedding, often using terms like super comfortable and great to describe their experiences. The recurring emphasis on comfort makes it clear that Casa Charlotte excels at providing a restful night's sleep, which many travelers find essential for a rejuvenating stay.
Casa Charlotte - Alma Hotels consistently impresses guests with its high standards of cleanliness. Reviews highlight that the rooms, facilities and overall premises are impeccably maintained and spotless, contributing to a positive experience. Guests frequently mention the super clean rooms and the overall pristine condition of the hotel. The friendly and efficient cleaning staff also receive praise for their role in keeping everything clean and tidy. While there are minor remarks about the jacuzzi and some areas not meeting the same high standards, the overall sentiment remains exceedingly positive, emphasizing the hotel's dedication to cleanliness and guest satisfaction.
Guests at 'Casa Charlotte - Alma Hotels' consistently praise the staff for their exceptional service and warm hospitality. Reviews highlight the staff's friendliness, attentiveness and helpful nature, making guests feel welcome from the moment they arrive. Individuals like Rosi, Sharon, Rossiris, Anna, Dianita and Diana receive special mentions for their outstanding contributions with Rosi noted as a great hostess and Dianita described as the best. The hotel owner is also recognized for being personable and offering unique promotions. Cleanliness is another key point of appreciation, reflecting the staff's attention to detail. Overall, the staff at Casa Charlotte is described as amazing, ensuring a pleasant and memorable stay for all guests.
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Location
The historic center offers both vibrant, lively streets and pockets of tranquility, providing guests with the perfect balance of excitement and peace. The hotel's central position makes it an ideal base for those planning trips to nearby attractions such as Tayrona National Park. While the central location can sometimes bring about some nighttime noise, the beautiful architecture and comfortable rooms more than compensate for it.
Casa Charlotte's excellent facilities and serene common areas further enhance the stay, making it an attractive choice for travelers seeking a blend of historic charm and modern convenience in Santa Marta.
Breakfast
Among the standout items, French toast receives particular acclaim for its exceptional taste. Prepared by dedicated staff such as Rosa Iris and Yani, breakfasts are not only satisfying but are also noted for the warm and friendly service. Visitors appreciate the abundant and fresh nature of the offerings, although a few suggest adding more variety, such as pastries or jam, to enhance the experience further.
Despite these minor suggestions for improvement, the overall consensus is that the breakfast at Casa Charlotte is a delightful start to the day, leaving a lasting impression on those who stay there.
Rooms
However, a few guests noted minor drawbacks such as insufficient lighting, slightly damp conditions and the unconventional layout where the bathroom isn’t distinctly separate from the sleeping area. This may affect privacy as the toilet is placed behind the bed, possibly allowing for noise to carry. Despite these minor issues, the general consensus leans heavily towards a positive experience centered around spacious, beautiful and comfortable rooms.
Beds
Cleanliness
Staff
No, Casa Charlotte - Alma Hotels doesn't have any pool.
No, a spa isn't available at Casa Charlotte - Alma Hotels.
Yes, Casa Charlotte - Alma Hotels welcomes dogs.
No, parking facilities aren't available at Casa Charlotte - Alma Hotels.
No, Casa Charlotte - Alma Hotels doesn't have a gym.
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