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Summary of reviewsHotel Irotama XXI is widely celebrated by guests as an exceptional destination that combines natural beauty with modern comforts. The location is particularly praised for its idyllic setting right by a pristine beach, offering a peaceful ambiance and breathtaking views. Strategically situated between the airport and Santa Marta, the hotel grants guests convenient access to nearby amenities, making it an attractive spot. As part of a larger resort complex, it provides a diverse range of facilities akin to those found in Mexican resorts, such as various dining options and swimming pools, all of which contribute to a fulfilling and serene experience. The beach itself is a standout feature, lauded for its cleanliness, comfort, and almost private feel.
The breakfast buffet at Hotel Irotama XXI is another highlight, offering a wide range of delicious Colombian comfort foods, fresh fruits, and refreshing juices. Although there are occasional remarks about fried food and dining efficiency, the overall experience is highly rated for its variety and value. Dinner options are equally commended, particularly the Italian and seafood offerings, though some guests suggest improvements in food consistency and pricing.
The accommodations are consistently noted for being spacious, modern, and well-maintained, with features like balconies and hammocks enhancing the guest experience. The rooms, especially those in the Reserved Tower, are equipped with high-quality bedding, ensuring a restful stay. Complementing the high standards of room quality is the cleanliness throughout the hotel, with both private and public spaces maintained immaculately by the attentive housekeeping staff.
The hotel's exceptional staff receives frequent acclaim for their friendliness and professionalism, contributing significantly to a welcoming atmosphere. Particular staff members are highlighted for their outstanding service, further enhancing the overall guest experience. The resort's swimming pools, including a main pool with a water slide, are described as fantastic, providing fun and relaxation for both families and individuals.
Overall, Hotel Irotama XXI is an ideal destination for families, offering a range of activities and superb service. The comfortable beds, beautiful views, and peaceful environment make it a highly recommended choice for a memorable vacation. With positive reviews emphasizing its many strengths, the hotel is an inviting retreat for travelers seeking relaxation and enjoyment by the sea. Show more
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Luxury Hotel
Part of the extensive Irotama resort complex, this 5-star property offers comprehensive facilities, including multiple swimming pools and various on-site activities, providing a high-end resort experience.
Hotel near Golf Courses
As part of the Irotama resort, this hotel offers access to the same golfing and marina facilities as Hotel Irotama Lago. The Irotama resort is known for its extensive recreational amenities.
Hotel with Infinity Pool
Beachfront hotel with an infinity pool. Offers a range of amenities and activities for a relaxing stay.
Beachfront Hotel
Part of the expansive Irotama resort complex, this hotel offers direct beachfront access on a large stretch of sand. Guests benefit from multiple pools across the resort, beautiful sea views, and a wide array of amenities designed for a comprehensive beach holiday.
Hotel near The Beach
Situated near Cienaga, Hotel Irotama XXI offers access to the beach. It provides comfortable accommodations and various facilities. The hotel is a good choice for travelers looking for a beach vacation.
Hotel with Spa
Being part of the Irotama complex, guests have access to the resort's spa services. The Irotama spa is known for offering a serene oasis of relaxation and rejuvenation amidst a Caribbean landscape.
Family Friendly Hotel
While specific family amenities are not detailed in the provided data, the Irotama brand is known for its family-friendly resorts. It is located in the Bello Horizonte area.
Hotel with Swimming Pool
This hotel is part of the Irotama group, known for its well-maintained facilities and guest experience. The pool is likely a significant feature, complemented by the hotel's overall amenities and service.
Infinity Pool Children's Pool Pool Lap Lanes Outdoor Pool
Hotel with Parking
This hotel is listed as providing parking facilities for those traveling with a vehicle.
Accessible Hotel
This hotel is accessible for guests with disabilities, with an elevator providing access to all floors. It is located beachfront and offers an outdoor swimming pool and fitness center.
Hotel with Gym
The hotel provides access to a fitness center, enabling guests to maintain their workout routine. The fitness facilities are part of the hotel's broader range of amenities.
Hotel with Tennis Courts
Located in Santa Marta, this hotel features tennis courts. It is ideal for combining sports with a beach getaway.
5-Star Hotel
Completing the Irotama trio, Hotel Irotama XXI offers modern rooms and a range of amenities, including multiple pools, restaurants, and bars. Its prime beachfront location and comprehensive services make it a top choice.
Hotel with Outdoor Pool
Features an expansive outdoor pool complex. The pools are surrounded by lush gardens, creating a tranquil and visually appealing environment. Multiple pools cater to different preferences, including shallow areas for children.
Hotel with Pool Lap Lanes
Hotel Irotama XXI in Santa Marta offers a pool suitable for lap swimming, providing a practical option for fitness-minded travelers. Its location and amenities make it a convenient choice for those visiting the area.
Hotel with Children's Pool
Irotama XXI offers a dedicated children's pool, ensuring a safe and fun environment for kids. The hotel also provides various activities and amenities suitable for families, enhancing the overall vacation experience.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Business Hotel
Room Types
Junior SuiteThis spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The kitchenette is fitted with a refrigerator, kitchenware and a tea and coffee maker. Boasting a balcony with garden views, this suite also offers air conditioning and a flat-screen TV. The unit has 3 beds.
Double RoomThe spacious double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
About Hotel Irotama XXI
License: 254
Guest Reviews
8.7
Very Good
Location
Hotel Irotama XXI is praised for its exceptional location, nestled within a tranquil and closed area that affords guests a peaceful environment. Situated right by the beach, the hotel provides easy access to the calm and inviting shoreline, allowing visitors to relax and enjoy the pristine beauty. The beach is only a short walk away, and the hotel offers convenient transportation options throughout the resort, especially useful for nighttime strolls.
The location is not only picturesque but also strategically placed between the airport and Santa Marta, offering convenience and accessibility. Guests appreciate the proximity to local amenities such as a mall and grocery stores, enhancing their stay with added convenience. Furthermore, Hotel Irotama XXI is part of a larger resort complex, which gives it a diverse range of facilities similar to Mexican resorts, including various dining options and swimming pools, all contributing to a complete and satisfying experience.
The beach itself is a highlight, described as a serene stretch of almost private sand, meticulously maintained for cleanliness with comfortable seating and shaded areas. The hotel’s positioning on the first line of the beach is particularly commendable, granting uninterrupted views and easy entry for beach-goers.
Overall, the location is lauded for its safety, cleanliness, and spaciousness, making it an ideal spot for relaxation and enjoyment. With excellent service and amenities, Hotel Irotama XXI stands out as a highly recommended destination for travelers seeking a harmonious blend of natural beauty and modern comforts.
Breakfast
Hotel Irotama XXI’s breakfast is frequently highlighted by guests as a standout feature of their stay. The buffet system offers an impressive variety of foods, catering to diverse tastes and preferences. Many guests appreciated the abundance and variety of dishes available, noting that the selection is delicious, especially the Colombian comfort food and fresh fruit, which is complemented by good Colombian coffee and refreshing juices. The buffet is generally praised for its worth in terms of price and quality.
However, some guests pointed out areas for improvement, such as the prevalence of fried foods and the occasional lack of cream for coffee. There are also remarks regarding the presence of birds around the dining area, which caused stress for some diners. In addition, some noted that breakfast service could be enhanced in terms of efficiency and attention. Despite these concerns, the breakfast experience at Hotel Irotama XXI remains a memorable part for many visitors, offering a hearty start to the day with its varied and fulfilling selections.
Dinner
Hotel Irotama XXI offers a varied culinary experience for its guests, highlighted by the quality and diversity of its dining options. The breakfast buffet stands out for its extensive selection, providing guests with a satisfying start to their day. Many guests appreciate the delightful food available from the buffet, particularly praising the offerings at the Italian and seafood restaurants. Piso 12 at Irotama del Mar is particularly recommended for its grilled fish, enhanced by the stunning views during sunset.
While there are commendable dining experiences, some guests note inconsistencies in food quality and variety across the hotel's restaurants. Feedback suggests that some restaurants feel overcrowded, and the pricing can be on the higher side. For a more comfortable dining experience, COCO'S is mentioned as a favorable spot. Additionally, with a shopping center nearby, guests have access to alternative dining options. Generally, service at Hotel Irotama XXI's restaurants is rated positively, contributing to an overall enjoyable dining experience despite a few areas in need of improvement.
Rooms
Hotel Irotama XXI provides an exceptional experience for guests, with its standout feature being the remarkable quality of its rooms. The accommodations are consistently noted for being spacious, well-equipped, and beautifully maintained. Guests have praised the modern decor and thoughtfulness in room layouts, which frequently include kitchen areas and comfortable seating spaces. The presence of balconies and hammocks enhances the experience, offering relaxing outdoor areas with stunning views, particularly of the beach and sea.
The suites, especially those in the Reserved Tower, are a highlight, providing top-notch amenities, new furniture, and high-quality bedding, ensuring a restful stay. Many reviews applaud the cleanliness of the rooms, with diligent housekeeping staff maintaining a high standard, though there have been occasional mentions of cleaning being done later in the day.
The resort's location by the beach and its excellent facilities, such as beautiful pools, complement the high standard of the rooms and make for an alluring holiday destination. Courteous and helpful staff further elevate the guest experience, contributing to a welcoming and pleasant atmosphere throughout the stay. Despite minor occasional setbacks, such as an unpleasant odor in some instances, the overall feedback underscores a high level of guest satisfaction with the room experience at Hotel Irotama XXI.
Beds
Hotel Irotama XXI earns high praise from guests for its comfortable accommodations, particularly the beds. Visitors frequently highlight the excellent bedding and the overall comfort offered by the beds, noting them as a key factor in getting a restful night's sleep. Rooms are described as spacious, well-equipped, and ideal for families, with some offering direct or ocean views that enhance the stay experience. The peacefulness of the hotel's natural surroundings adds to the tranquility and enjoyment of the visit, especially for those traveling with friends and family. While a minority mention an uncomfortable bed, the overwhelming sentiment is that the facilities, including the super comfy beds, contribute significantly to a pleasant and relaxing stay at the hotel.
Cleanliness
Hotel Irotama XXI impresses with its exceptional standards of cleanliness, earning praise for its spotless and immaculate environments. Guests commend the quick and efficient morning cleaning services that ensure the facilities are consistently in excellent condition. Both private and shared spaces, including apartments and rooms, are highlighted for their impeccable cleanliness and comfort, enhancing the overall guest experience. The resort features well-maintained, clean, and organized rooms that are spacious and inviting. The cleanliness extends to the beautiful and walkable surroundings, including the beach, which maintains its neat and uncrowded allure. With excellent customer service and a variety of dining options complementing the pristine environment, Hotel Irotama XXI offers an exemplary stay with unmatched cleanliness throughout.
Staff
Hotel Irotama XXI has earned an impressive reputation for its exceptional staff, who consistently leave a delightful impression on guests. Visitors frequently mention the friendliness, kindness, and professionalism of the hotel's personnel across various areas, including the waitstaff and reception. The staff is noted for being attentive, always willing to assist, and exhibiting a positive attitude, ensuring guests feel welcomed and valued throughout their stay.
Particular praise goes to individuals such as Cindia at Cocos Restaurant and Yesica at Reception for delivering outstanding service. Yudy, a waitress at El Buho, is also highlighted for her exceptional attention to guests' needs. The team's warm demeanor and willingness to cater to every requirement significantly contribute to the peaceful and relaxing atmosphere of the resort.
Overall, the consistently positive interactions with the staff are a major highlight according to guest reviews, complementing the spacious, well-equipped accommodations, beautiful beach, and pristine pools. The warm, service-oriented approach by the staff solidifies Hotel Irotama XXI as an inviting destination for relaxation and enjoyment.
Pool
Hotel Irotama XXI offers an impressive array of swimming pools that leave a lasting impression on its guests. The pools are described as fantastic, spectacular, and amazing, with many visitors highlighting them as a major highlight of their stay. The hotel provides a variety of pool experiences, including a reserved area that guests found to be particularly outstanding.
One of the standout features is the main pool, which is not only expansive but also includes a water slide that delights children and offers fun for the entire family. The pool area itself is praised for its comfort and the overall facilities are considered great. Guests appreciate the beautiful sunset views from the swimming pools, adding to the overall serene and pleasant experience.
Additionally, the pools located within the hotel buildings receive positive feedback for their pleasing aesthetics and atmosphere, making them ideal spots for relaxation and enjoyment. The availability of attentive security personnel throughout the resort offers guests a sense of safety, enhancing their poolside experience. Overall, the pools at Hotel Irotama XXI are a defining feature, providing an enjoyable escape for both families and individuals alike.
Beach
Nestled along the serene coastline, Hotel Irotama XXI offers guests an idyllic beachfront experience. The beach is consistently praised as a standout feature, noted for its stunning beauty and tranquil atmosphere that allows visitors to relax peacefully. A highlight for families, the beach is particularly friendly for children, featuring a first-line location that ensures easy access to the soothing waves.
Comfort is paramount here, with the premises providing kiosks equipped with chairs and loungers, perfect for unwinding under shaded hut-like tents. Guests appreciate the thorough cleanliness and safety of the beachfront, making it an inviting place for leisurely walks and relaxation.
Despite a mention of environmental concerns due to coal presence, the overall sentiment remains overwhelmingly positive. The resort complements its prime location with excellent amenities, including recreational activities for all ages, further enhancing the appeal. Coupled with scenic views and wonderful pools, Hotel Irotama XXI’s beach stands out as a delightful aspect of the guest experience.
Family
Hotel Irotama XXI is praised as an ideal destination for families, offering a range of activities and amenities that cater to both adults and children. Guests consistently highlight the hotel's suitability for family vacations, noting the excellent service and friendly, attentive staff. The atmosphere is described as relaxing, making it the perfect place to unwind with loved ones. Kids seem to particularly enjoy the activities available, with many mentioning how much their children loved the main swimming pool. Additionally, the hotel's clean accommodations and fascinating views from the rooms contribute to a positive experience. Visitors frequently express their desire to return, indicating that the hotel provides a memorable and enjoyable stay for families with children.
Yes, Hotel Irotama XXI has pool(s) that belong to one or more of the following categories: Infinity Pool, Children's Pool, Pool Lap Lanes, Outdoor Pool.
Yes, a spa is available at Hotel Irotama XXI.
No, Hotel Irotama XXI doesn't allow dogs.
Yes, parking facilities are available at Hotel Irotama XXI.