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Summary of reviewsJardín Del Duque Hotel Boutique in Santa Marta is celebrated for its strategic central location, making it an ideal base for exploring the vibrant city. Guests highlight its proximity to key attractions such as Bahia beach, the historic center and Park of Lovers, as well as convenient access to markets, restaurants, bars and transport facilities. The lively yet safe neighborhood further enhances its appeal, providing an abundance of food and entertainment options. A notable feature is the rooftop terrace with a sea view, adding a relaxing touch to the stay.
The hotel's breakfast receives high praise for its delicious, fresh and healthy offerings, often served on the scenic rooftop terrace. Despite a few comments on the lack of variation over longer stays, the breakfast experience is generally regarded as excellent with generous portions and attentive service contributing to a positive start to the day.
Room accommodations present a mixed picture. Some rooms are described as clean, spacious and comfortable, particularly the Deluxe Suites with sea views. However, issues such as small sizes, lack of natural light and ventilation, maintenance problems and noise concerns are frequently mentioned. While the overall cleanliness and comfort are appreciated, noting consistent upkeep and modernization needs.
Cleanliness throughout the hotel generally garners positive feedback with many praising the high hygiene standards of both rooms and common areas. Despite occasional issues like inadequate room cleaning for longer stays or the presence of insects, most guests appreciate the clean and comfortable environment maintained by the attentive staff.
Consistently exceptional hospitality from the staff is a standout aspect of Jardín Del Duque Hotel Boutique. Guests frequently commend the friendly, helpful and attentive service from all staff members, including personal attention from the hotel owners. The staff's dedication to providing a pleasant, welcoming experience leaves a lasting impression on the guests, contributing significantly to the hotel's warm and tranquil atmosphere.
The rooftop terrace also features a small pool, receiving mixed feedback. While some guests find it perfect for a quick refreshment and appreciate the overall ambiance of the terrace, others wish it was larger and better maintained. Despite these varied opinions, the rooftop pool remains a charming spot to unwind, especially in the evening.
In summary, Jardín Del Duque Hotel Boutique offers a highly valued central location, exceptional service and an excellent breakfast experience. Although there are areas for improvement in room accommodation and pool maintenance, the friendly staff and overall cleanliness make it a preferred choice for those exploring Santa Marta. Show more
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Categories
Boutique-style Hotel
Situated in Santa Marta, this boutique hotel offers a unique experience with its charming decor and personalized service. It is conveniently located near attractions.
Hotel for Honeymoon
Jardín Del Duque Hotel Boutique provides a charming and intimate atmosphere. It is known for its personalized service and attention to detail, creating a memorable stay.
Small Hotel
This boutique hotel offers a unique and charming atmosphere with personalized service. Its location in Santa Marta provides a convenient base for exploring the city, enhancing the overall intimate experience.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Gym
Hotel with Outdoor Pool
Room Types
Deluxe Suite with Sea ViewThe hot tub is the standout feature of this suite. This suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Boasting a terrace with sea views, this suite also features air conditioning and a flat-screen TV with cable channels. The unit has 2 beds.
Junior Suite with Sea ViewGuests will have a special experience as the suite features a spa bath. This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Boasting a terrace with sea views, this suite also offers air conditioning and a flat-screen TV with cable channels. The unit has 2 beds.
Queen Room with Garden ViewThe spacious double room features air conditioning, a minibar, a terrace with pool views as well as a private bathroom boasting a shower. The unit has 1 bed and 1 futon.
Deluxe Triple RoomThis air-conditioned triple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Deluxe Suite with Spa BathThis suite's standout feature is the hot tub. The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite has tiled floors, a seating area with a flat-screen TV with cable channels, a minibar, a wardrobe, as well as a sofa. The unit offers 2 beds.
Deluxe Suite with Spa BathThe hot tub is a top feature of this suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features tiled floors, a seating area with a flat-screen TV with cable channels, a minibar, a wardrobe, as well as a sofa. The unit has 2 beds.
Double RoomThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Family RoomThis air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds and 1 futon.
Double RoomThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Double RoomThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
About Jardín Del Duque Hotel Boutique
License: 10350
Guest Reviews
8.7
Very Good
Location
Jardín Del Duque Hotel Boutique is highly praised for its excellent, strategic location in the heart of Santa Marta. Guests appreciate its central position, making it highly convenient for exploring the vibrant city. The hotel is just steps away from Bahia beach, the historic center and the popular Park of Lovers, ensuring that dining, entertainment and nightlife are within easy reach. The proximity to markets, restaurants and bars enhances the guest experience, offering a plethora of options for food and entertainment.
The area around the hotel is described as very safe with nearby taxi and bus stops, adding to the ease of transportation. Guests also appreciate the close access to tourist attractions, the marina and cultural spots such as the Santa Marta handicraft market. The convenient location extends to being close to the shore, which is just a short walk away, perfect for those looking to enjoy beachside activities.
The rooftop terrace with a sea view receives special mention, providing a nice, comfortable spot to relax. Facilities are well-maintained and clean and service is highlighted as excellent and friendly. Overall, the hotel's unbeatable locale combined with good value for money makes it a preferred choice for visitors eager to explore Santa Marta.
Breakfast
Jardín Del Duque Hotel Boutique offers a highly praised breakfast experience, consistently described as delicious, fresh and healthy. Many guests appreciate the variety and completeness of the breakfast options, deeming them a fantastic and satisfying way to start the day. The rooftop terrace is a notable highlight, providing a scenic and enjoyable setting for breakfast, enhanced by pleasant music and exemplary service, often attended by the owners themselves.
However, some guests have noted that while the breakfast is very good, the lack of variation can lead to monotony after a few days. Despite this, overall impressions emphasize the generous and tasty offerings. Breakfast at Jardín Del Duque is often cited as excellent, fabulous and comprehensive, ensuring a positive and refreshing start to the morning for most visitors.
Rooms
Jardín Del Duque Hotel Boutique offers a mixed experience when it comes to room accommodations. On the one hand, some guests found their rooms to be nice, clean, spacious and comfortable with everything necessary and air conditioning that works perfectly. The beds in certain rooms are praised for their comfort and there are some rooms like the Deluxe Suite with a sea view that are particularly spacious and well-appointed.
However, numerous reviews highlight several shortcomings. Many of the rooms are described as small, enclosed and lacking windows, which affects natural light and ventilation. Some rooms suffer from maintenance issues such as leaks, mold and outdated or dilapidated furniture. Bathrooms are often cited as being small and, in some cases, not well-maintained. Noise is also a concern, especially for rooms located near the reception or laundry areas.
While the overall cleanliness of the hotel is generally appreciated, some rooms could benefit from better upkeep and modernization. Moreover, the presence of mosquitoes in certain rooms has been mentioned. Despite these issues, the hotel earns praise for its friendly service, clean pool and excellent breakfast, which contribute positively to the overall guest experience.
Cleanliness
Jardín Del Duque Hotel Boutique generally garners positive feedback for its cleanliness. Many guests consistently describe the facilities as very clean, comfortable and in good condition. Cleanliness standards are frequently highlighted with phrases like excellent cleanliness and everything was very clean. Guest reviews often praise the clean environment, mentioning that both the rooms and common areas meet high hygiene standards.
However, a minority of reviews point out some issues. A few guests experienced less satisfactory room cleanings or noted that cleanliness could be improved, particularly for those staying multiple days. There were also occasional complaints about dirty walls, insects and outdated furnishings.
Despite these concerns, the hotel’s cleanliness and the attentive service from staff are commended. Overall, Jardín Del Duque Hotel Boutique provides a very clean, comfortable stay with room for slight improvements in the upkeep.
Staff
Guests of Jardín Del Duque Hotel Boutique have consistently praised the exceptional hospitality provided by the hotel's staff. Descriptions of extremely nice, polite and friendly employees are a common thread throughout the reviews. The hotel's staff is highly regarded for being always willing to help, attentive and providing superb service from arrival to departure.
Reviews highlight the staff's exceptional human quality and their personal, friendly approach, making guests feel at home. The kindness and attentiveness of everyone, from receptionists to the night guard, were frequently mentioned with special recognition given to individuals like Mr. Jorge for being super friendly and Elias on the terrace for his attentiveness.
Additionally, the dedication of the staff to ensuring a pleasant experience for their guests extends to the owners, who are noted for going out of their way to take care of their guests. This level of service contributes significantly to the hotel's welcoming and tranquil atmosphere, making it a standout choice for travelers seeking attentive and kind hospitality.
Pool
Jardín Del Duque Hotel Boutique features a rooftop terrace with a compact pool that receives mixed feedback from guests. The terrace itself is often praised for its pleasant atmosphere, nice view and useful amenities such as a gym, shower, TV and bar area. Evenings by the pool are described as very nice, adding to the overall charm of the rooftop space. The pool, though small and sometimes described as a miniature or basin for refreshing oneself, is often considered perfect for a quick cool-down, especially in the hot climate. Some guests were disappointed that the pool is not as large as it appears in photos and there were occasional mentions of cleanliness issues and maintenance disruptions. Nonetheless, many found the pool area to be a quiet and beautiful spot to relax with the rooftop terrace often considered an enjoyable place to unwind.
Yes, Jardín Del Duque Hotel Boutique has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Jardín Del Duque Hotel Boutique.
No, Jardín Del Duque Hotel Boutique doesn't allow dogs.
No, parking facilities aren't available at Jardín Del Duque Hotel Boutique.