Plazamar Serenity Resort
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Summary of reviewsThe Plazamar Serenity Resort in Santa Ponsa receives high praise for its prime location and accommodating facilities, making it a favored choice for travelers seeking a serene yet accessible retreat. Situated within walking distance of the stunning Santa Ponsa beach and bustling town center, guests enjoy both tranquility and proximity to shops, restaurants, and nightlife. The resort's modern, well-maintained environment, complemented by efficient and friendly staff, enhances its appeal as a cozy and clean family-friendly destination.
The culinary experience at the resort is noted for its excellence, with abundant and varied buffet options praised for their quality and diversity across breakfast, lunch, and dinner. Guests appreciate the all-inclusive package that offers great value and a delightful mix of cuisines, bolstered by the attentive and welcoming staff in the dining areas.
Accommodations at Plazamar Serenity Resort are generally lauded for spaciousness and functionality. Many visitors admire the cleanliness and added convenience of kitchenettes in some units. While room furnishings may appear dated and sound insulation is occasionally an issue, the resort's focus on clean and tidy spaces, along with effective air conditioning and pleasant balconies, contribute positively to the stay.
The resort's pool area is a highlight for families, featuring well-kept pools, ample sunbeds, and engaging activities for children in a relaxed setting. The close proximity to the picturesque Santa Ponsa beach further augments the experience for beach enthusiasts. The staff's exemplary service, known for their warmth and professionalism, consistently enhances the overall guest experience at the resort.
While free Wi-Fi is a valued amenity, connectivity issues in rooms suggest an area for improvement. Nonetheless, the resort's overall offer is seen as exceeding expectations for its three-star rating, with many guests recognizing its great value for money and potential to be rated higher. Despite some critique of the bedding, the majority of visitors express satisfaction, making Plazamar Serenity Resort a delightful choice for a tranquil and enjoyable holiday.
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The culinary experience at the resort is noted for its excellence, with abundant and varied buffet options praised for their quality and diversity across breakfast, lunch, and dinner. Guests appreciate the all-inclusive package that offers great value and a delightful mix of cuisines, bolstered by the attentive and welcoming staff in the dining areas.
Accommodations at Plazamar Serenity Resort are generally lauded for spaciousness and functionality. Many visitors admire the cleanliness and added convenience of kitchenettes in some units. While room furnishings may appear dated and sound insulation is occasionally an issue, the resort's focus on clean and tidy spaces, along with effective air conditioning and pleasant balconies, contribute positively to the stay.
The resort's pool area is a highlight for families, featuring well-kept pools, ample sunbeds, and engaging activities for children in a relaxed setting. The close proximity to the picturesque Santa Ponsa beach further augments the experience for beach enthusiasts. The staff's exemplary service, known for their warmth and professionalism, consistently enhances the overall guest experience at the resort.
While free Wi-Fi is a valued amenity, connectivity issues in rooms suggest an area for improvement. Nonetheless, the resort's overall offer is seen as exceeding expectations for its three-star rating, with many guests recognizing its great value for money and potential to be rated higher. Despite some critique of the bedding, the majority of visitors express satisfaction, making Plazamar Serenity Resort a delightful choice for a tranquil and enjoyable holiday.
3-Star Aparthotel
Plazamar Serenity Resort offers budget options and comfortable accommodations. It is suitable for travelers looking for a relaxing stay.
Aparthotel near Golf Courses
Aparthotel near The Beach
Aparthotel with Swimming Pool
Outdoor Pool
Cheap Aparthotel
Aparthotel with Gym
Aparthotel with Outdoor Pool
Guest Reviews
Plazamar Serenity Resort boasts an ideal location in Santa Ponsa, making it a highly recommended option for travelers. Its prime position places guests within walking distance of the beautiful Santa Ponsa beach and vibrant town center. The surroundings are well-maintained and peaceful, catering perfectly to families and those seeking a relaxed getaway. The proximity to shops, restaurants, and nightlife ensures that visitors have easy access to all conveniences and entertainment while enjoying a serene atmosphere away from the noise. The hotel is also strategically located for exploring the nightlife area, yet maintains a tranquil setting, making it suitable for both families and groups of friends. With efficient, friendly staff and a well-equipped, modern facility, guests find the accommodation cozy, clean, and well-suited for their needs. Its proximity to the beach and various amenities contributes to its excellent reputation as a quiet family hotel. Overall, Plazamar Serenity Resort is beautifully situated, offering a convenient and comfortable experience for its visitors.
The breakfast experience at Plazamar Serenity Resort receives high praise from guests, who consistently highlight the fantastic and generous buffet offerings. With a diverse range of freshly prepared items, diners enjoy an amazing selection that includes baked goods, pancakes, various egg dishes, sausages, meat, and a wide array of beverages, including champagne. The buffet is well-stocked and provides a pleasing assortment of fruit and healthy options, ensuring that there is something for everyone. While the variety and quality are generally appreciated, a few guests note the absence of fresh vegetables, such as tomatoes or cucumbers, possibly reflecting an English breakfast influence with staples like bacon, eggs, and beans. Despite some minor criticisms, the overall dining experience is described as delicious, offering both quality and diversity for breakfast, lunch, and dinner. The all-inclusive concept is well-executed, keeping guests well-fed with snacks, meals, and drinks available throughout the day. Attentive and lovely staff further enhance the dining atmosphere, contributing to a satisfying culinary experience at the resort.
Plazamar Serenity Resort offers a dining experience that is characterized by delicious and varied cuisine. Guests consistently praise the restaurant for its exceptional food quality, highlighting the diverse selection available at the buffet. The meals are often described as very good, with fresh and well-prepared options catering to a wide range of tastes. Many visitors appreciate the all-inclusive package, which provides excellent value, making it worthwhile with drinks included and an amazing choice of dishes.
The atmosphere in the restaurant enhances the dining experience, contributing to the overall enjoyment of the meal. The resort takes pride in delivering tasty and high-quality meals, with plentiful choices at every sitting, ensuring there is something for everyone, whether it be salads, meats, fish, or desserts. While there are occasional mentions of food not being as good during certain weeks, the general consensus remains positive, with many guests expressing satisfaction with the consistently excellent and varied food offerings.
Service-oriented staff further elevate the dining experience, adding to the pleasant memories of the meal. For those seeking value for money and a diverse cuisine, Plazamar Serenity Resort seems to provide a fulfilling and delightful culinary experience.
The Plazamar Serenity Resort offers a range of room options that generally receive praise for their spaciousness and cleanliness. Many guests find the size of the rooms, including studios and apartments, to be ample, accommodating families comfortably. The addition of kitchenettes in some units adds convenience for those opting for self-catering. The air conditioning is noted to be effective, and the decent-sized balconies enhance the stay experience with pleasing views.
Although the older furnishings suggest the rooms have endured some use, they remain functional and the quality-price ratio is perceived as fair. Beds have garnered mixed feedback; while some guests find them comfortable, others note discomfort due to single bed configurations or lack of side tables. The showers stand out with commendable water flow and spaciousness.
Attention to cleanliness in the rooms is somewhat varied, with some guests encountering issues upon arrival, though regular sheet changes and general tidiness are highlighted positively. Sound insulation is not perfect due to thin walls, and some rooms suffer from less desirable locations, such as overlooking the roof of a restaurant. Despite these elements, many find the rooms and their amenities suitable, appreciating the friendly staff and considering it a lovely place to return as a customer.
The Plazamar Serenity Resort has elicited mixed opinions from guests when it comes to its bedding. Several reviews highlight varying experiences, with a notable number of visitors expressing dissatisfaction. Comments suggest that the beds, particularly those consisting of two singles pushed together, may not provide the desired level of comfort, often moving apart and being described as hard or featuring uncomfortable springs. Some guests found the mattresses too soft, while others considered them overly hard. Despite these concerns, a segment of visitors did enjoy comfortable beds that stood out as a highlight of their stay. The apartments were consistently noted for their cleanliness, complementing the overall experience. However, the bedding aspect seems to show room for improvement to enhance the guests' comfort and satisfaction at the resort.
The Plazamar Serenity Resort presents a mixed bag when it comes to cleanliness, with feedback varying considerably. On the positive side, many guests have praised the hotel for its consistently clean and well-maintained rooms and apartments. The resort often garners compliments for its spotlessly clean and tidy accommodations, with daily cleaning services that keep the spaces fresh and orderly. Guests have highlighted the friendly and diligent cleaning staff who ensure that linens are regularly changed, and essentials restocked promptly.
However, some reviews indicate room for improvement in certain areas. Instances of superficial cleaning, with particular attention needed in specific spots like bathrooms and under beds, have been noted. Several guests reported issues with cleanliness upon arrival, and there were mentions of cleaning staff sometimes missing scheduled cleanings. Aspects like outdoor areas and certain furnishings also show signs of needing more consistent upkeep, with occasional reports of a lack of thoroughness.
Overall, while guests generally leave satisfied with the resort’s commitment to maintaining a clean environment, there remain opportunities for enhancing the overall cleanliness experience more consistently across all areas of the hotel.
The Plazamar Serenity Resort is renowned for its excellent service, largely attributed to the consistently friendly and attentive staff. Guests are greeted by warm and welcoming faces, particularly at the reception, where the team is known for its professionalism and willingness to resolve any issues. The restaurant and bar staff also receive praise for their kindness and service-minded attitude, ensuring diners feel accommodated and attended to during meals.
The predominant theme of guest reviews is the staff’s friendliness and readiness to assist with any needs. Visitors appreciate the helpfulness and politeness of the team, often describing them as gentle, outgoing, and eager to please. Their commitment to providing high-quality service is highlighted by guests who felt that the staff was always available and going above and beyond to ensure a satisfactory stay.
Despite mostly positive feedback, some reviews indicate instances where staff appeared tired or less welcoming. However, these appear to be exceptions rather than the norm, as the overall sentiment reflects high levels of satisfaction with the service provided.
The multilingual capabilities of some staff members have also been noted, adding a layer of comfort for international guests. In summary, the staff at Plazamar Serenity Resort consistently earns commendations for their friendly and accommodating approach, making them a significant asset to the guest experience.
Nestled in the heart of the coast, Plazamar Serenity Resort offers guests complimentary Wi-Fi access, a feature that many travelers appreciate. The facility provides a reasonably good connection, with guests noting that the service is available for free, particularly in communal areas like the lobby. However, challenges arise with Wi-Fi accessibility in the individual rooms, where some guests experienced issues with connectivity, notably in room 233. For those seeking internet coverage beyond the common areas, an additional fee is required, raising concerns about cost and reliability. While the availability of free Wi-Fi enhances the overall stay for many guests, the resort has room for improvement in ensuring consistent service across all accommodations.
Plazamar Serenity Resort boasts an inviting pool area that consistently delights guests, particularly families with children. Visitors appreciate the abundant sunbeds and umbrellas, ensuring that everyone finds a comfortable spot to relax. The pools, though varying in size, are well-maintained, warm, and clean. Many highlight the extensive amenities tailored for children, including slides and engaging kids' activities, making it an ideal spot for young families. The artificial grass surrounding the area adds to the pleasantness, and the management's diligence in removing unused towels from sunbeds is a welcomed touch, ensuring everyone enjoys their stay. While the pool's operating hours from 10 AM to 7 PM limit evening swims, the overall experience is one of enjoyment and relaxation, with many guests noting the serene environment aided by the comprehensive service.
The Plazamar Serenity Resort is ideally situated for beach lovers, offering guests a convenient location just minutes away from the beautiful shores of Santa Ponsa. With a variety of shops and restaurants also in close proximity, it combines the allure of beachside relaxation with easy access to local amenities. Guests consistently note the short, pleasant walk to the beach, which can be reached in about 5 to 10 minutes on foot. The picturesque Santa Ponsa beach, described as fantastically beautiful and lovely, is only a few hundred meters from the hotel, making it an appealing spot for those looking to enjoy the sun and sand quickly and frequently. This combination of accessibility and scenic beach setting makes the resort's location an attractive feature for travelers seeking both convenience and natural beauty.
The Plazamar Serenity Resort offers a surprisingly positive experience for a three-star hotel. Many guests wonder why it is rated only three stars, suggesting it delivers more than expected. The resort is a classic destination with interconnected buildings, attracting a strong family-oriented clientele, and offers great value for money, especially for those focused on children's entertainment. While some suggest the overall value could be improved, and a few feel the resort merits a two-star rating, there is also a sentiment that it could easily fit into the four-star category. This blend of opinions highlights the resort's ability to provide a pleasant stay that defies its official rating.
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Location
Breakfast
Dinner
The atmosphere in the restaurant enhances the dining experience, contributing to the overall enjoyment of the meal. The resort takes pride in delivering tasty and high-quality meals, with plentiful choices at every sitting, ensuring there is something for everyone, whether it be salads, meats, fish, or desserts. While there are occasional mentions of food not being as good during certain weeks, the general consensus remains positive, with many guests expressing satisfaction with the consistently excellent and varied food offerings.
Service-oriented staff further elevate the dining experience, adding to the pleasant memories of the meal. For those seeking value for money and a diverse cuisine, Plazamar Serenity Resort seems to provide a fulfilling and delightful culinary experience.
Rooms
Although the older furnishings suggest the rooms have endured some use, they remain functional and the quality-price ratio is perceived as fair. Beds have garnered mixed feedback; while some guests find them comfortable, others note discomfort due to single bed configurations or lack of side tables. The showers stand out with commendable water flow and spaciousness.
Attention to cleanliness in the rooms is somewhat varied, with some guests encountering issues upon arrival, though regular sheet changes and general tidiness are highlighted positively. Sound insulation is not perfect due to thin walls, and some rooms suffer from less desirable locations, such as overlooking the roof of a restaurant. Despite these elements, many find the rooms and their amenities suitable, appreciating the friendly staff and considering it a lovely place to return as a customer.
Beds
Cleanliness
However, some reviews indicate room for improvement in certain areas. Instances of superficial cleaning, with particular attention needed in specific spots like bathrooms and under beds, have been noted. Several guests reported issues with cleanliness upon arrival, and there were mentions of cleaning staff sometimes missing scheduled cleanings. Aspects like outdoor areas and certain furnishings also show signs of needing more consistent upkeep, with occasional reports of a lack of thoroughness.
Overall, while guests generally leave satisfied with the resort’s commitment to maintaining a clean environment, there remain opportunities for enhancing the overall cleanliness experience more consistently across all areas of the hotel.
Staff
The predominant theme of guest reviews is the staff’s friendliness and readiness to assist with any needs. Visitors appreciate the helpfulness and politeness of the team, often describing them as gentle, outgoing, and eager to please. Their commitment to providing high-quality service is highlighted by guests who felt that the staff was always available and going above and beyond to ensure a satisfactory stay.
Despite mostly positive feedback, some reviews indicate instances where staff appeared tired or less welcoming. However, these appear to be exceptions rather than the norm, as the overall sentiment reflects high levels of satisfaction with the service provided.
The multilingual capabilities of some staff members have also been noted, adding a layer of comfort for international guests. In summary, the staff at Plazamar Serenity Resort consistently earns commendations for their friendly and accommodating approach, making them a significant asset to the guest experience.
Wi-Fi
Pool
Beach
3 Star
Yes, Plazamar Serenity Resort has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Plazamar Serenity Resort.
No, Plazamar Serenity Resort doesn't allow dogs.
No, parking facilities aren't available at Plazamar Serenity Resort.
Yes, Plazamar Serenity Resort has a gym.
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