ibis budget Sao Bernardo do Campo
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Summary of reviewsibis budget São Bernardo do Campo enjoys a prime location in the heart of São Bernardo do Campo, providing a convenient base for both business travelers and tourists. Situated directly across from Metrópole Shopping Mall, guests benefit from immediate access to shopping, dining and key city spots like Rafael Lazzuri Park. The hotel's central position and proximity to excellent restaurants enhance its appeal.
Visitors commend the hotel's clean rooms, comfortable beds and excellent in-person customer service, which overall contribute to a pleasant stay. Many also appreciate the good breakfast, though opinions vary with some guests praising its variety and freshness, while others note areas for improvement, such as more diverse options and better quality.
Dinner experiences at the hotel receive mixed reviews with some guests lauding the delicious food and others pointing to issues with quality and service efficiency. The rooms, while clean and equipped with reliable WiFi, are often described as small and cramped. Some guests experience problems with ventilation, lighting and maintenance, underscoring the compact nature of both the sleeping and bathroom areas.
Housekeeping receives inconsistent ratings; while some guests appreciate the cleanliness, others report issues like hair on sheets and musty smells. The staff, however, are frequently highlighted for their friendliness, helpfulness and professional service, significantly enhancing the overall guest experience.
The free WiFi is another mixed aspect with some guests finding it satisfactory and others facing connectivity issues. Parking at the hotel is a notable point of contention, as it requires a separate fee and the valet service is often slow. Some guests experience long wait times to retrieve their vehicles and find the parking lot entry difficult to navigate.
Overall, ibis budget São Bernardo do Campo offers a good budget stay with excellent staff and a fantastic central location. However, improvements in room size, WiFi connectivity, breakfast variety and parking efficiency would significantly enhance the guest experience.
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Visitors commend the hotel's clean rooms, comfortable beds and excellent in-person customer service, which overall contribute to a pleasant stay. Many also appreciate the good breakfast, though opinions vary with some guests praising its variety and freshness, while others note areas for improvement, such as more diverse options and better quality.
Dinner experiences at the hotel receive mixed reviews with some guests lauding the delicious food and others pointing to issues with quality and service efficiency. The rooms, while clean and equipped with reliable WiFi, are often described as small and cramped. Some guests experience problems with ventilation, lighting and maintenance, underscoring the compact nature of both the sleeping and bathroom areas.
Housekeeping receives inconsistent ratings; while some guests appreciate the cleanliness, others report issues like hair on sheets and musty smells. The staff, however, are frequently highlighted for their friendliness, helpfulness and professional service, significantly enhancing the overall guest experience.
The free WiFi is another mixed aspect with some guests finding it satisfactory and others facing connectivity issues. Parking at the hotel is a notable point of contention, as it requires a separate fee and the valet service is often slow. Some guests experience long wait times to retrieve their vehicles and find the parking lot entry difficult to navigate.
Overall, ibis budget São Bernardo do Campo offers a good budget stay with excellent staff and a fantastic central location. However, improvements in room size, WiFi connectivity, breakfast variety and parking efficiency would significantly enhance the guest experience.
Dog Friendly Hotel
This budget hotel accepts small dogs for a small fee. It provides clean and comfortable rooms with air conditioning and free Wi-Fi. It is near shopping mall.
Hotel with Parking
This hotel offers private parking and valet parking on site. Please note that a surcharge applies for parking.
Hotel Taking Steps Towards Sustainability
Business Hotel
Accessible Hotel
Guest Reviews
Nestled in the heart of São Bernardo do Campo, ibis budget offers a prime location that countless visitors commend as being one of its strongest attributes. The hotel sits directly across from the Metrópole Shopping Mall, providing guests with unparalleled convenience for shopping and dining options just a stone's throw away. This central position ensures easy access to various parts of the city, making it an ideal spot for both business travelers and tourists.
Guests repeatedly highlight the practicality and comfort that the hotel's location affords, especially its proximity to key spots like Rafael Lazzuri Park and several excellent restaurants. Additionally, the hotel is praised for its clean rooms, comfortable beds and excellent in-person customer service, contributing to a pleasant stay overall. Many found the location perfect for their needs, often mentioning how it made their trips or visits incredibly convenient.
The hotel also receives positive remarks for its good breakfast and overall service, which complement the fantastic location. Whether in town for business or leisure, travelers appreciate the ease of accessing various amenities and attractions nearby. For those looking for a cost-effective stay with the benefits of a central and convenient setting, ibis budget São Bernardo do Campo stands as a highly recommended choice.
The breakfast at ibis budget Sao Bernardo do Campo draws mixed reviews from guests, yet a significant number highlight positive aspects. Many guests describe the breakfast as amazing, very good and exceptional, praising its variety and freshness. The breakfast buffet is noted for being well-served with some specifically mentioning that it exceeds expectations for a budget hotel. Coffee, in particular, is commended as wonderful and great, contributing to the breakfast experience.
However, there are several mentions of areas for improvement. Some guests feel the breakfast could offer better quality and more variety, particularly in terms of fresh bread and protein options. A few reviews note that the breakfast offerings are simpler and less diverse compared to other Accor hotels. Additionally, logistical issues like the breakfast starting to be taken down before the scheduled end time and occasional disorganization were pointed out.
Despite these criticisms, many guests still find the breakfast to be good and sufficient for their needs. The hotel’s location and the overall service also contribute positively to the breakfast experience, making it a well-rounded start to the day for most visitors.
Guests have mixed opinions on the dinner experience at ibis budget Sao Bernardo do Campo. Many appreciate the delicious food offered with some describing it as wonderful. However, the quality seems inconsistent with several guests criticizing the poorly prepared dishes and terrible dinner experiences. The service also faces criticism, being described as slow and chaotic by some diners, particularly with delayed order-taking and food delivery. Overall, while the hotel does offer some delightful meals, the dining service quality varies and could benefit from improvements in consistency and efficiency.
The rooms at ibis budget Sao Bernardo do Campo are generally clean and feature comfortable beds, making them adequate for a short stay. Guests appreciated the modern and well-kept facilities, along with reliable WiFi. However, the size of the rooms consistently emerged as a concern with multiple reviews describing them as very small, cramped and compact. This tightness extended to the bathrooms, which were also noted as being tiny and somewhat inconveniently designed with separate spaces for the toilet and shower.
Ventilation and lighting in the rooms were often criticized with several guests mentioning poor air flow, musty smells and insufficient lighting even with all lights on. The maintenance of some rooms left much to be desired, issues included water leaks, loose flooring, dirty walls and defective air conditioning. Basic amenities like mini-bars, hairdryers and telephones were absent from the rooms, which was a point of dissatisfaction for many.
Housekeeping services also seemed inconsistent with reports of rooms not being cleaned daily and issues such as dirty towels and unfinished clean-ups. Despite these drawbacks, some guests found the room to be perfectly fine for short stays, fitting the budget nature of the hotel. The hotel's room service and breakfast, however, were highlighted as areas needing significant improvement.
Ibis Budget Sao Bernardo do Campo is often praised for its comfortable beds, which many guests found to be a highlight of their stay. Reviews consistently mention the good quality of the mattress, describing it as cozy and providing a restful night's sleep. The beds are widely regarded as comfortable across different rooms, which suggests a consistent standard in bedding comfort.
However, some guests have reported issues with the beds and beddings, including complaints about worn-out linens and stained bedsheets. Instances of bad-smelling bedding and small, uncomfortable beds were also noted. Additionally, the lightweight design of the double bed box caused it to slide easily, resulting in noise and discomfort for some visitors.
Overall, even though the majority of guests seem satisfied with the bed comfort at Ibis Budget Sao Bernardo do Campo, there are occasional reports indicating areas for improvement, particularly in terms of bed stability and cleanliness of linens.
ibis budget Sao Bernardo do Campo receives mixed feedback regarding its cleanliness. On the positive side, many guests appreciate the overall cleanliness of the hotel, describing the rooms as clean organized and very clean in several instances. The environment is frequently noted as clean and pleasant with certain reviews mentioning excellent cleanliness and organization. Guests also highlight quick check-in and check-out processes, clean accommodations and friendly, well-trained staff contributing to an enjoyable stay.
However, some guests experienced issues with cleanliness. Several reviewers complained about finding hair on the sheets and a musty smell in the room, suggesting that the rooms could have been better maintained. There are mentions of dirty walls both in the rooms and in common areas such as emergency stairs and hallways. Some found the cleanliness of the cafeteria lacking, as it required more frequent and thorough cleaning.
In summary, while many guests have found the ibis budget Sao Bernardo do Campo to be clean and comfortable, maintaining a consistent level of cleanliness across the board appears to be an area that needs attention.
Guest reviews of the Ibis Budget Sao Bernardo do Campo frequently highlight the exceptional quality of the hotel’s staff and their customer service. Guests praise the employees for being consistently helpful, friendly and attentive, often using terms like polite, cheerful and kind. The front desk staff in particular are noted for their welcoming and supportive attitude with several reviews applauding the team for their excellent service and efficient check-in and check-out processes.
Although some reviews mention occasional issues, such as slow service at the bar and for dinner and a few isolated incidents of inattentiveness or mistakes, the overwhelming sentiment remains positive. The staff are commended for their flexibility and training with multiple guests expressing gratitude for the superb assistance and cheerful demeanor of the employees.
Overall, the reviews suggest that the staff at Ibis Budget Sao Bernardo do Campo contribute significantly to a pleasant stay, characterized by excellent customer service, politeness and attention to detail. The friendly atmosphere and the staff's commitment to making guests feel welcome are repeatedly affirmed as standout aspects of the hotel experience.
Guests staying at the ibis budget Sao Bernardo do Campo have shared a range of opinions regarding the Wi-Fi service at the hotel. While some have praised the Wi-Fi as being good, others noted that it was okay but not exceptional. Unfortunately, a significant number of reviews pointed out consistent issues with connectivity with several guests facing difficulties accessing the Wi-Fi throughout their stay. The Wi-Fi was described as very slow with some guests finding it hard to establish a stable signal. Despite these challenges, some guests reported satisfactory experiences with the Wi-Fi. Overall, feedback indicates that while there are positive aspects, the hotel’s Wi-Fi service has room for improvement.
Ibis Budget Sao Bernardo do Campo offers a basic and functional experience for travelers, but parking has been a noted point of contention among guests. Many reviewers highlight that parking is not included in the room rate and must be paid separately, a detail that some argue should be made clearer in the hotel's advertisement. The separate parking fee is often described as a hassle and is comparable to other places, though clearly an unwelcome surprise for many.
Additionally, the efficiency of the service can be an issue. Guests frequently mention long wait times, up to 30 minutes, to retrieve their cars, which points to the overall slowness of the valet service. The entry to the parking lot itself has also been criticized as being difficult to navigate. Some reviews note that better guidance or clearer indications on parking locations could improve the experience.
In terms of quality, there are concerns about the valet service and its safety with comments about cars being scraped and issues exacerbated by the pandemic circumstances. Few guests mentioned not facing any particular issues with parking, but these are overshadowed by the more prevalent complaints.
In conclusion, while the hotel provides basic accommodations, its parking facilities leave room for significant improvement. Better communication about the parking fees and enhanced efficiency in the service could make a big difference in guest satisfaction.
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Location
Guests repeatedly highlight the practicality and comfort that the hotel's location affords, especially its proximity to key spots like Rafael Lazzuri Park and several excellent restaurants. Additionally, the hotel is praised for its clean rooms, comfortable beds and excellent in-person customer service, contributing to a pleasant stay overall. Many found the location perfect for their needs, often mentioning how it made their trips or visits incredibly convenient.
The hotel also receives positive remarks for its good breakfast and overall service, which complement the fantastic location. Whether in town for business or leisure, travelers appreciate the ease of accessing various amenities and attractions nearby. For those looking for a cost-effective stay with the benefits of a central and convenient setting, ibis budget São Bernardo do Campo stands as a highly recommended choice.
Breakfast
However, there are several mentions of areas for improvement. Some guests feel the breakfast could offer better quality and more variety, particularly in terms of fresh bread and protein options. A few reviews note that the breakfast offerings are simpler and less diverse compared to other Accor hotels. Additionally, logistical issues like the breakfast starting to be taken down before the scheduled end time and occasional disorganization were pointed out.
Despite these criticisms, many guests still find the breakfast to be good and sufficient for their needs. The hotel’s location and the overall service also contribute positively to the breakfast experience, making it a well-rounded start to the day for most visitors.
Dinner
Rooms
Ventilation and lighting in the rooms were often criticized with several guests mentioning poor air flow, musty smells and insufficient lighting even with all lights on. The maintenance of some rooms left much to be desired, issues included water leaks, loose flooring, dirty walls and defective air conditioning. Basic amenities like mini-bars, hairdryers and telephones were absent from the rooms, which was a point of dissatisfaction for many.
Housekeeping services also seemed inconsistent with reports of rooms not being cleaned daily and issues such as dirty towels and unfinished clean-ups. Despite these drawbacks, some guests found the room to be perfectly fine for short stays, fitting the budget nature of the hotel. The hotel's room service and breakfast, however, were highlighted as areas needing significant improvement.
Beds
However, some guests have reported issues with the beds and beddings, including complaints about worn-out linens and stained bedsheets. Instances of bad-smelling bedding and small, uncomfortable beds were also noted. Additionally, the lightweight design of the double bed box caused it to slide easily, resulting in noise and discomfort for some visitors.
Overall, even though the majority of guests seem satisfied with the bed comfort at Ibis Budget Sao Bernardo do Campo, there are occasional reports indicating areas for improvement, particularly in terms of bed stability and cleanliness of linens.
Cleanliness
However, some guests experienced issues with cleanliness. Several reviewers complained about finding hair on the sheets and a musty smell in the room, suggesting that the rooms could have been better maintained. There are mentions of dirty walls both in the rooms and in common areas such as emergency stairs and hallways. Some found the cleanliness of the cafeteria lacking, as it required more frequent and thorough cleaning.
In summary, while many guests have found the ibis budget Sao Bernardo do Campo to be clean and comfortable, maintaining a consistent level of cleanliness across the board appears to be an area that needs attention.
Staff
Although some reviews mention occasional issues, such as slow service at the bar and for dinner and a few isolated incidents of inattentiveness or mistakes, the overwhelming sentiment remains positive. The staff are commended for their flexibility and training with multiple guests expressing gratitude for the superb assistance and cheerful demeanor of the employees.
Overall, the reviews suggest that the staff at Ibis Budget Sao Bernardo do Campo contribute significantly to a pleasant stay, characterized by excellent customer service, politeness and attention to detail. The friendly atmosphere and the staff's commitment to making guests feel welcome are repeatedly affirmed as standout aspects of the hotel experience.
Wi-Fi
Parking
Additionally, the efficiency of the service can be an issue. Guests frequently mention long wait times, up to 30 minutes, to retrieve their cars, which points to the overall slowness of the valet service. The entry to the parking lot itself has also been criticized as being difficult to navigate. Some reviews note that better guidance or clearer indications on parking locations could improve the experience.
In terms of quality, there are concerns about the valet service and its safety with comments about cars being scraped and issues exacerbated by the pandemic circumstances. Few guests mentioned not facing any particular issues with parking, but these are overshadowed by the more prevalent complaints.
In conclusion, while the hotel provides basic accommodations, its parking facilities leave room for significant improvement. Better communication about the parking fees and enhanced efficiency in the service could make a big difference in guest satisfaction.
No, ibis budget Sao Bernardo do Campo doesn't have any pool.
No, a spa isn't available at ibis budget Sao Bernardo do Campo.
Yes, ibis budget Sao Bernardo do Campo welcomes dogs.
Yes, parking facilities are available at ibis budget Sao Bernardo do Campo.
No, ibis budget Sao Bernardo do Campo doesn't have a gym.
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