Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsCASA IMPERIAL HOTEL POUSADA offers a serene and charming retreat for guests seeking relaxation near the picturesque Olho d'Água beach. The hotel's location is particularly appealing due to its close proximity to the beachfront, providing a peaceful escape from the urban hustle of São Luís. While the inn's placement in a quiet residential neighborhood might require transportation for easy access to city amenities, guests appreciate the tranquil environment as an ideal setting for family vacations.
The hotel's standout feature is its exceptional customer service, with the staff consistently praised for their warmth, attentiveness, and genuine hospitality. Team members like Rosa, Ana, and Ronaldo are highlighted for their dedication and kindness, contributing to the welcoming atmosphere that enhances every stay.
Guests are also delighted by the quality of the breakfast offerings, which are frequently described as delicious and thoughtfully prepared, featuring standout items such as homemade tapioca and fresh juices. The caring and attentive service of the breakfast staff, particularly Ana, further enhances this positive experience.
Accommodations at the CASA IMPERIAL HOTEL POUSADA are noted for their spaciousness, cleanliness, and comfort. Many visitors commend the well-lit and organized rooms, featuring oversized comfortable beds that promise a restful night's sleep. Although some minor issues with ventilation and noise are occasionally mentioned, the overall maintenance and coziness of the rooms contribute to a charming and homelike stay.
The hotel's outdoor pool is another highlight of the guest experience, celebrated for its 24-hour accessibility and beautiful maintenance. The lushly decorated surroundings add to the relaxing ambiance, making the pool area a favorite spot for unwinding.
Despite challenges with Wi-Fi connectivity and occasional power outages, the accommodation's charm and the staff's unparalleled hospitality make CASA IMPERIAL HOTEL POUSADA a worthwhile destination. It is ideally suited for families, with facilities that cater to children and a welcoming environment that enhances the overall experience.
Ultimately, CASA IMPERIAL HOTEL POUSADA is a cozy coastal retreat that promises a delightful stay, characterized by high-quality service, comfortable accommodations, and a tranquil setting perfect for relaxation. Show more
Read review summaries for all categories
Categories
Dog Friendly Hotel
This 'Pousada' or Inn style hotel offers a more personal and local experience. Its pet-friendliness combined with the unique lodging experience is a great option.
Hotel with Parking
This hotel offers private parking free of charge. It features parking facilities on site.
Small Hotel
This pousada offers a relaxing atmosphere with a pool and lovely decor. The staff is helpful and friendly, and it's easy to get to the beach and historical city by taxi or car. Breakfast is adequate.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Outdoor Pool
Room Types
Double RoomThis air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 3 beds.
Triple RoomThis air-conditioned triple room is comprised of a flat-screen TV with cable channels and a private bathroom.
Double RoomThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom.
Guest Reviews
Location
Nestled just minutes away from the alluring Olho d'Água beach, CASA IMPERIAL HOTEL POUSADA boasts a location that many guests find appealing for its proximity to the shoreline and tranquility. Surrounded by a peaceful and charming environment, the outdoor area beckons visitors to relax by the pool in serenity, making it an ideal spot for family vacations. Despite its attractive positioning near the beaches, travelers should be aware that the inn resides in a quiet residential neighborhood, somewhat isolated from the bustling city center of São Luís and essential amenities like restaurants and pharmacies. This secluded setting offers respite from urban clamor, though it may necessitate a vehicle for convenient access to dining and shopping options.
Guests often highlight the excellent hospitality and the genuine warmth of the staff as key compensatory factors for the inn’s remoteness, providing a welcoming atmosphere that enhances the overall experience. While the street can be deserted at night, contributing to a sense of isolation, for those with transport, the strategic location near key beachfronts remains a noteworthy advantage. As the property evolves with ongoing expansion and renovation, guests can anticipate a potentially even more delightful stay in this cozy coastal retreat.
Breakfast
Breakfast at CASA IMPERIAL HOTEL POUSADA receives consistent praise for its taste and quality, with many guests describing it as delicious, homemade, and thoughtfully prepared. The breakfast spreads are noted for offering a good range of options, though some reviews mention a lack of variety and simplicity in the selection on certain days. Despite this, the ability to request freshly made items enhances the overall experience. The atmosphere is further elevated by the attentive and friendly staff, particularly Ana, who plays a key role in preparing meals with care and warmth. Guests frequently highlight the homemade tapioca with butter and freshly made natural juices as standout items. Overall, the breakfast is a highlight of the stay, appreciated for its quality and the considerate service provided by the kitchen staff.
Rooms
CASA IMPERIAL HOTEL POUSADA receives high praise for its beautifully cozy and charming environment that makes guests feel at home. The rooms are largely described as spacious, clean, and comfortable, with many reviewers specifically noting the oversized and comfortable beds as a highlight of their stay. Guests appreciate the well-lit rooms, which are often clean and well-organized, providing everything needed for a comfortable visit. The staff is frequently commended for their attentiveness and friendliness, contributing to an overall pleasant experience.
While most feedback about the accommodations is positive, some areas of improvement are noted. A few rooms reportedly had issues with ventilation and musty smells, and there were occasional remarks about thin walls allowing noise from neighboring rooms. Despite these concerns, the majority of guests seemed impressed by the inn's overall maintenance and appreciated the attentive service from staff members like Rosa and Dona Ana, making it a charming choice for travelers seeking a comfortable and welcoming stay.
Beds
At Casa Imperial Hotel Pousada, guests are welcomed into a cozy atmosphere marked by beautiful decor and humanized service. The hotel stands out in particular for its remarkable accommodations, where comfort is a clear priority. The beds frequently receive praise for their comfort, being described as large, soft, and fragrant, with high-quality bedding and towels enhancing the experience. The staff's kind and helpful demeanor complements the hotel's inviting environment, providing a pleasant stay just steps from the beach. When it comes to a good night's rest, Casa Imperial excels, ensuring guests feel both embraced and delighted by their accommodating services.
Cleanliness
Nestled in a charming setting, CASA IMPERIAL HOTEL POUSADA consistently garners praise for its cleanliness and overall pleasant atmosphere. Many guests appreciate the immaculate conditions maintained throughout the property, from the rooms to the pool area, where one can find fragrant and soft towels. With accommodations that are well-organized and cared for, the hotel offers an inviting and comfortable stay, highlighted by clean and cozy beds that promise a restful night's sleep. The staff complements the positive experience with their friendliness and attentiveness, making guests feel right at home. While there may be minor issues with certain areas, like a lack of sockets or occasional cleaning oversights, the establishment largely upholds high standards of cleanliness and comfort, contributing to an enjoyable stay. Each corner of the inn is thoughtfully decorated, enhancing the welcoming and well-kept environment that invites relaxation.
Staff
Nestled in the charming locale of São Luís, CASA IMPERIAL HOTEL POUSADA is celebrated for its outstanding staff who leave a lasting impression on guests. The team is consistently highlighted for their exceptional friendliness, warmth, and attentiveness. From reception to housekeeping, the employees demonstrate remarkable hospitality, making guests feel genuinely welcomed and cared for. Rosa stands out for her ability to make visitors feel at home, while Dona Ana and Ronaldo receive praise for their kindness and service in the kitchen and on the floor. Though there were occasional issues with room changes, the kindness and dedication of the staff often compensate, showcasing their genuine care and professionalism. Visitors frequently commend the staff's helpfulness and their unwavering commitment to providing an excellent service experience. Whether it's the kitchen's excellent service or the overall hospitality, the team at CASA IMPERIAL HOTEL POUSADA embodies the true essence of Brazilian warmth and hospitality, ensuring a memorable stay for all.
Wi-Fi
Nestled in a serene location away from bustling city life, CASA IMPERIAL HOTEL POUSADA offers guests a charming retreat with picturesque surroundings. The tranquil ambiance provides a peaceful escape, though it may prove somewhat isolated for those craving immediate proximity to the city's culinary delights. Guests can start their day with a personalized breakfast served directly at their tables, allowing for a more intimate and tailored morning dining experience; however, it lacks the variety of a buffet-style spread.
A frequent drawback noted by visitors pertains to the hotel's Wi-Fi connectivity. Many have observed that the service is unreliable and can be intermittent, with coverage not reaching certain areas of the hotel, including some guest rooms. Additionally, occasional power outages have further affected the Wi-Fi's consistency. While the charm and hospitality of the hotel make it a worthwhile stay, those who rely heavily on internet access might need to make alternative arrangements to ensure a stable connection during their visit.
Pool
The pool at CASA IMPERIAL HOTEL POUSADA stands out as a highlight, frequently noted for its exceptional maintenance and inviting atmosphere. Guests consistently describe it as beautiful and delightful, with many finding it a great additional amenity to their stay. The pool is open 24 hours, providing flexibility and convenience for visitors. The surrounding area enhances the experience, beautifully decorated with flowers and plants that create a cozy, relaxing ambiance. Reviewers often mention the well-kept common areas, contributing to a charming overall environment. While there was an occasional mention of cleaning issues, these were quickly addressed to maintain the pristine condition. Overall, the pool area is highly regarded as a pleasant and scenic spot to unwind, complemented by comfortable rooms and attentive staff.
Family
CASA IMPERIAL HOTEL POUSADA provides a serene retreat for families, offering facilities and services particularly suitable for those traveling with children. The standout feature is its full-time functioning pool, which guests appreciate as a great perk for family trips. The hotel cultivates a cozy and comfortable atmosphere, contributing to its appeal as a perfect destination for children and families.
Visitors consistently commend the welcoming and friendly staff, with special mentions of Vanessa, Rosa, and Ana for their hospitality and helpfulness, making guests feel at home. While the hotel is located at a distance from the city center, requiring transportation like Uber or taxis, it compensates with proximity to the sea, allowing convenient access to beach activities.
Overall, CASA IMPERIAL HOTEL POUSADA is ideal for those seeking a tranquil family getaway, with a genuine, homelike environment where children can enjoy the amenities.
Outdoor Pool
CASA IMPERIAL HOTEL POUSADA stands out for its beautifully rustic and well-maintained outdoor area, which provides a cozy and tranquil environment for its guests. The outdoor pool is a highlight, often described as great and wonderful for relaxation. Its clean design makes it suitable for everyone, adding to the overall pleasant ambiance of the inn's outdoor setting. Guests often commend the friendly and attentive staff, enhancing the welcoming atmosphere. Although some reviews note an occasional cloudy appearance of the pool, indicating potential inconsistencies in maintenance, the general experience of the outdoor area remains positive and inviting.
Yes, CASA IMPERIAL HOTEL POUSADA has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at CASA IMPERIAL HOTEL POUSADA.
Yes, CASA IMPERIAL HOTEL POUSADA welcomes dogs.
Yes, parking facilities are available at CASA IMPERIAL HOTEL POUSADA.
No, CASA IMPERIAL HOTEL POUSADA doesn't have a gym.