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Summary of reviewsThe Braston Augusta Hotel by Castelo Itaipava is widely appreciated for its prime location and accessibility, nestled near key landmarks such as the Frei Caneca event center and Avenida Paulista. Guests value the ease of exploring São Paulo, facilitated by the nearby Higienópolis-Mackenzie subway station, making it ideal for urban adventurers. The vibrant yet manageable neighborhood, rich with bars, restaurants, shopping centers and cultural spots, adds to the convenience, supported by the presence of supermarkets, pharmacies and bakeries.
The complimentary breakfast receives numerous positive accolades for its variety and quality, featuring diverse options like fruits, juices, breads and cakes that satisfy guests' needs. Despite occasional mentions of repetitiveness and the need for improved table cleaning during peak times, the general consensus is that it offers a delightful and hearty start to the day.
Rooms at the hotel offer a mixed experience. Many guests appreciate the spaciousness, cleanliness and comfort, notably the comfy beds and well-functioning showers. However, some critical reviews highlight outdated amenities, inadequate lighting and sporadic maintenance issues such as a mold smell and noise from adjacent rooms. Nonetheless, the rooms are generally regarded as quiet and pleasant, ensuring a restful stay.
The hotel's cleanliness receives substantial praise with both rooms and common areas being well-maintained and hygienic. Sheets and towels are regularly described as clean and fresh. Despite some isolated reports of dust and construction debris, the overall cleanliness and organized environment leave a favorable impression.
An exceptional staff significantly enhances the guest experience at Braston Augusta Hotel. Employees are frequently commended for their kindness, attentiveness and eagerness to assist with names like Fernando, Cleber, Matheus, Marcos, Breno, Clerisson and Gabrielly mentioned for their notable service. The positive demeanor and professionalism of the team contribute to the hotel's inviting atmosphere.
The hotel’s Wi-Fi service garners mixed reviews with many guests lamenting its unreliability and slow speed. While some experienced satisfactory connectivity, the majority found it challenging to perform internet-dependent tasks, leading some to rely on personal networks.
Parking services are seen as practical and secure, appreciated particularly for the ease of access and attentive valet service. However, additional charges for parking, which many guests did not anticipate, are a common gripe with suggestions that parking costs should be more transparent.
Located in a bustling nightlife district on Rua Augusta, the hotel is ideally positioned for those looking to explore São Paulo's vibrant night scene. While this location is favorable for nightlife enthusiasts, the associated noise can be disruptive, especially for rooms facing the street.
The beds receive mixed feedback with many guests finding them comfortable, while others consider them hard or too soft with pillows often criticized for their quality. Overall, comfort is subjective and varies among guests.
As a budget-friendly three-star hotel, Braston Augusta Hotel by Castelo Itaipava offers a good cost-benefit ratio, characterized by its cleanliness, friendly staff and a great location. Although it shows a need for modernization and some renovations, it delivers reasonable value for money, making it a suitable choice for budget-conscious travelers looking for essential amenities and convenience in São Paulo. Show more
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Categories
Hotel near Nightlife Spots
Located on Rua Augusta, this hotel is in a prime location for exploring the street's nightlife.
Hotel for Honeymoon
Dog Friendly Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Room Types
Standard Twin RoomThe twin room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.
Standard Double RoomThe double room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
SuiteThis air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower. This suite has a minibar, a safe deposit box and a flat-screen TV. The unit has 3 beds.
Superior Double RoomThe double room offers air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer. This double room provides a safe deposit box and a flat-screen TV. The unit offers 1 bed.
Small Double RoomThe double room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.
Superior Triple RoomThe triple room offers air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.
Classic Triple RoomThe triple room offers air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. This triple room features a safe deposit box and a flat-screen TV. The unit has 3 beds.
Guest Reviews
7.7
Good
Location
The Braston Augusta Hotel by Castelo Itaipava boasts a prime location that guests consistently praise for its convenience and accessibility. Situated near the Frei Caneca event center and close to Avenida Paulista, the hotel provides easy access to a variety of attractions, including bars, restaurants, shopping centers and metro stations. The proximity to the Higienópolis-Mackenzie subway station is particularly noted, making it straightforward to explore São Paulo's vibrant city life or commute to events and workplaces.
Guests find the surroundings bustling yet manageable, balancing the lively atmosphere of Augusta Street with the tranquility needed for a comfortable stay. The hotel is strategically positioned for those who appreciate urban adventures, as it is easy to walk around and explore nearby commercial areas, parks and cultural spots. Additionally, the presence of supermarkets, pharmacies and bakeries in the vicinity adds to the overall convenience.
The combination of an excellent location, friendly and helpful staff and well-maintained facilities, including comfortable beds and a delightful breakfast, makes the Braston Augusta Hotel a highly recommended choice for both tourists and business travelers looking for value and convenience in São Paulo.
Breakfast
The breakfast at Braston Augusta Hotel by Castelo Itaipava has received numerous commendations from guests, highlighting its variety and quality. Guests consistently describe the breakfast as very good, often noting the diverse options available which include fruits, juices, breads, cakes and other items, making it a well-rounded start to the day. The breakfast is frequently praised for being delicious, tasty and exceeding expectations.
Many reviews mention the breakfast as excellent and well-maintained with sufficient replenishment ensuring freshness. The typical Brazilian coffee offered is also well-received. Some guests appreciated the breakfast's simplicity, stating that it meets the basic needs perfectly while still offering good quality.
However, there are also observations about areas needing improvement. Some guests felt the breakfast was repetitive and basic and there were comments about the necessity for better table cleaning and more frequent replenishment, particularly during busy times. Despite this, the overall sentiment is that the breakfast offers a satisfying variety, matching guest expectations.
The breakfast experience is further enhanced by the hotel's excellent location and attentive staff. While there are a few mixed reviews concerning consistency and variety, the general consensus is that the breakfast at Braston Augusta Hotel is a positive aspect of the stay.
Rooms
The Braston Augusta Hotel by Castelo Itaipava offers a mixed experience for guests, particularly concerning the rooms. Many reviews highlight the spaciousness of the rooms with several guests appreciating the cleanliness and the comfort they provide despite the older facilities. The beds are frequently noted as comfortable and the showers receive praise for their good pressure and ease of temperature adjustment.
Accessibility is well catered for and the rooms are often described as quiet and pleasant, ensuring a restful stay for many visitors. The breakfast also garners positive remarks, adding to the overall favorable impression of the hospitality.
However, there are recurring issues with outdated amenities, such as old furniture and air conditioning, which detract from the otherwise satisfactory accommodations. Some guests find the lighting insufficient and the rooms darker than they prefer, while others are dissatisfied with the absence of views and the presence of dust.
Renovations have improved some rooms and bathrooms, but inconsistency in maintenance remains a concern with occasional reports of mold smell, noise from neighboring rooms and bathroom fixtures needing attention. The window coverings and electrical outlets also appear to be areas for potential improvement.
In conclusion, while the rooms at Braston Augusta Hotel have their merits, including spaciousness and cleanliness, guests often encounter outdated features and occasional maintenance issues that could be addressed to enhance the overall experience.
Beds
The beds at Braston Augusta Hotel by Castelo Itaipava receive mixed reviews from guests. On the positive side, many visitors found the beds to be comfortable with some describing them as very comfortable or good. Several guests appreciated the accommodations as simple but comfortable, acknowledging that they had no complaints about the beds. Some even highlighted the comfort of both the beds and pillows.
However, not all feedback was favorable. A number of guests described the beds as hard or uncomfortable with some feeling they were too soft or likened to sleeping on a board. The standard size and narrow width of some beds were noted as drawbacks. There were consistent complaints about the pillows with multiple guests finding them too thin, low, lumpy or of poor quality. The overall consensus indicates a disparity in guest satisfaction, where comfort largely depends on individual preferences.
Cleanliness
Braston Augusta Hotel by Castelo Itaipava garners considerable praise for its cleanliness with many guests describing the hotel as very clean organized and comfortable. Visitors frequently highlight the impeccable cleanliness of both rooms and bathrooms, noting that they are spacious and well-maintained. Sheets and towels are often found to be clean and fresh, contributing to a generally positive impression.
Several reviews commend the hotel's hygiene standards, mentioning prompt and efficient room cleaning services. Guests appreciate the orderly presentation and cleanliness that extends throughout the premises, including the hallways and common areas. The staff also earns accolades for their friendliness and attentiveness, enhancing the overall experience.
However, some reviews reflect inconsistencies in the cleaning standards. A few guests reported issues such as dust, dirt and occasional construction debris in rooms. There were also mentions of dated fixtures and poorly maintained areas, including old carpets in the hallways and inadequate lighting in some rooms. Despite these points, the overall sentiment leans towards a clean and welcoming environment, bolstered by polite and helpful staff.
Overall, Braston Augusta Hotel maintains a high standard of cleanliness with a few areas for improvement. The hotel’s cleanliness and the professionalism of its staff make it a comfortable choice for many travelers.
Staff
Braston Augusta Hotel by Castelo Itaipava boasts an exceptional staff known for their kindness, attentiveness and eagerness to assist. The team is consistently highlighted for their friendliness, politeness and helpfulness, making guests feel warmly welcomed from the moment they arrive. Specific employees, such as Fernando, Cleber and Matheus, receive frequent praise for their exemplary service, ensuring a positive experience for all visitors.
The reception staff stands out with many guests noting their exceptional service and attention to detail. Notably, receptionists like Marcos, Breno, Clerisson and Gabrielly go above and beyond to provide excellent customer service. The hotel's employees, including those responsible for housekeeping and breakfast, are also commended for their politeness and dedication to guest satisfaction.
Overall, the staff's professionalism and courteous nature significantly contribute to the hotel's inviting atmosphere, creating a delightful stay for guests.
Wi-Fi
The Braston Augusta Hotel by Castelo Itaipava has received varied feedback regarding its Wi-Fi service. Many guests have expressed dissatisfaction, noting that the Wi-Fi does not work in the rooms, is very slow and often fails continuously. Some visitors labeled the internet as weak, frustrating and even terrible, making it difficult to use laptops or any internet-dependent activities during their stay. In some instances, guests had to rely on their own network due to the hotel's unreliable connection. Despite these concerns, there were occasional mentions of the Wi-Fi working well, although these mentions were rare.
Parking
Braston Augusta Hotel by Castelo Itaipava offers both positive and negative experiences when it comes to parking. The parking is conveniently accessible and some guests find it to be a secure and practical feature, valuing the easy access to the garage and the safety of parking under the hotel. The private valet service is highlighted for its attentive and calm service, adding a touch of convenience for visitors.
However, there are consistent mentions of the parking being paid separately, which some guests did not anticipate. Many express that parking fees are not clearly advertised and believe that the cost is rather high with suggestions that parking should ideally be included in the reservation fee. Despite these concerns, the presence of parking at the location, albeit outsourced, remains a useful amenity for many travelers.
Nightlife
Braston Augusta Hotel by Castelo Itaipava is situated in a bustling nightlife district in São Paulo. The hotel is located on Rua Augusta, renowned for being one of the most bohemian streets in the capital, packed with bars and nightclubs. Those looking to enjoy the vibrant nightlife of São Paulo will find themselves in an ideal spot with numerous bars and clubs just a stone's throw away.
However, the lively night scene comes with some drawbacks. The street is notably noisy with loud music and nightlife activities continuing into the early hours. Guests placed in rooms facing the street may find it challenging to fall asleep due to the constant night noise. Furthermore, some reviews have pointed out that the area does not feel particularly safe during nighttime.
While the hotel provides convenient access to São Paulo's nightlife, potential visitors should be prepared for a lively and noisy environment, especially at night.
3 Star
Braston Augusta Hotel by Castelo Itaipava is a budget-friendly accommodation option in São Paulo that offers a good cost-benefit ratio, especially considering its location. The hotel is characterized by its cleanliness and the friendly, attentive staff who provide excellent service from arrival to departure. Guests appreciate the great value for money, especially those who prioritize price, cleanliness and location.
Although the hotel is in need of modernization and some renovations to meet the expectations of a three-star rating, it still manages to deliver on its promises given the low price point. The neighborhood may feel a bit rough and there can be some street noise, but for short stays and those traveling on a budget, it remains a viable option. Overall, Braston Augusta Hotel is suitable for those who seek a cost-effective place to stay in São Paulo with a central location and basic amenities.
No, Braston Augusta Hotel by Castelo Itaipava doesn't have any pool.
No, a spa isn't available at Braston Augusta Hotel by Castelo Itaipava.
Yes, Braston Augusta Hotel by Castelo Itaipava welcomes dogs.
Yes, parking facilities are available at Braston Augusta Hotel by Castelo Itaipava.
No, Braston Augusta Hotel by Castelo Itaipava doesn't have a gym.