Sao Paulo-23.60339800,
-46.69372500,
Rua Alcides Lourenço Da Rocha, 136 - Bairro Brooklin Novo(Show on Map)
7.8
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsIntercity São Paulo Berrini enjoys a prime location that is highly valued by guests for its convenience and accessibility, notably its proximity to the Berrini train station, various amenities and major points of interest in São Paulo. The neighborhood is described as quiet yet vibrant with commercial activities, complementing the hotel’s well-maintained facilities and offering good value for money combined with excellent service.
Guests frequently commend the hotel’s spacious and comfortable rooms, which are equipped with conveniences like Smart TVs and delightful showers. However, concerns about dim lighting, outdated furniture, inconsistencies in cleanliness and maintenance issues do arise. Many reviews describe the rooms as clean and organized, though some guests report instances of neglect and discrepancies between online photos and reality.
The staff at Intercity São Paulo Berrini are generally praised for their friendliness, politeness and helpfulness with particular individuals noted for exceptional service. While most guests find the service efficient and courteous, occasional criticisms regarding communication and problem-solving efficiency are mentioned.
The breakfast experience receives mixed reviews. Many guests appreciate the diversity and plentiful options, labeling it as wonderful and excellent. However, others feel it lacks variety, freshness and organization. The dinner service in the onsite restaurant, while convenient, is seen as overpriced with an average culinary experience and room for improvement in food quality and service.
The hotel offers a swimming pool in excellent condition, particularly lauded for its rooftop setting. The gym, however, is viewed as basic with limited and poorly maintained equipment, needing modernization and better upkeep.
Parking options, including valet and self-parking, are convenient but come at an additional cost that some guests find high. There are also isolated complaints about vehicle damage by the valet service. The hotel’s free Wi-Fi service has mixed reviews with many guests experiencing instability and slow speeds, especially during peak hours.
Business travelers find the hotel well-suited for work-related stays, appreciating the functional workspaces and the staff's unobtrusive approach. Nonetheless, opinions on its four-star rating are divided with some guests feeling the hotel does not meet the full expectations of a four-star establishment, though it is often recommended for its overall value and location.
In summary, Intercity São Paulo Berrini is noted for its strategic location, friendly staff and comfortable accommodations, making it a viable option for both leisure and business travelers, despite areas that could benefit from improvements. Show more
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Categories
Dog Friendly Hotel
Intercity São Paulo Berrini is listed as a dog-friendly hotel. It offers a convenient location and amenities for guests traveling with pets.
Hotel with Rooftop Pool
The Intercity São Paulo Berrini offers a rooftop pool for guests to relax and unwind. The hotel's location in Brooklin Novo provides convenient access to the Berrini business district.
Hotel Taking Steps Towards Sustainability
Hotel near Nightlife Spots
Hotel with Swimming Pool
Rooftop Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Luxury Double Room - 1 Queen BedThis air-conditioned room offers a minibar, queen-size bed, with a 50 Inch Smart TV and a private bathroom with a hairdryer. 2 phone lines. WiFi is free.
Standard Double Room - 1 Double BedThis air-conditioned room offers a minibar, queen-size bed, with a 50 Inch Smart TV, work desk and a private bathroom with a hairdryer. WiFi is available.
Standard Twin Room - 2 Single BedsThis air-conditioned room offers a minibar, queen-size bed, with a 50 Inch Smart TV, work desk and a private bathroom with a hairdryer. WiFi is available.
Deluxe Twin - 2 Single BedsThis air-conditioned room offers a minibar, with a 50 Inch Smart TV and a private bathroom with a hairdryer. WiFi is free.
Premium Double Room - 1 Queen BedThis air-conditioned room features a 50 Inch Smart TV, With a different décor, the room also offers a work desk and WiFi access.
Standard PwD Disability Access Triple - 1 Double Bed and 1 Single BedProviding free toiletries, this triple room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned triple room provides a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.
Standard Triple Room - 3 Single BedsProviding free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The air-conditioned triple room provides a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit offers 3 beds.
Guest Reviews
7.8
Good
Location
Intercity São Paulo Berrini boasts a prime location highlighted numerous times by guests who appreciate its convenience and accessibility. Strategically situated close to Berrini train station, it offers easy access to public transportation, making it a convenient choice for travelers. The proximity to essential amenities like bars, restaurants, markets, pharmacies and shopping malls further enhances its appeal. Many visitors find the hotel perfect for their travel needs, whether for business or pleasure, citing a safe, calm environment that allows for easy mobility in the area.
Additionally, the neighborhood is often described as quiet yet rich in commercial activities, ensuring guests have everything they need within a short distance. The hotel's location is also praised for its accessibility to major points of interest in São Paulo, including the airport, making it a strategic choice for both local and international travelers.
Guests also commend the well-maintained facilities, spacious rooms and an abundant breakfast selection. Despite the occasional mention of difficulty navigating on foot due to overpasses, the overwhelming consensus is that the location contributes significantly to a positive stay, combining good value for money with excellent service. The hotel staff’s friendliness and the location’s cost-effective benefits round out the reasons why Intercity São Paulo Berrini is highly recommended for a comfortable and convenient stay in São Paulo.
Breakfast
Intercity São Paulo Berrini offers a breakfast experience that garners mixed reviews from its guests. On the positive side, many highlight the breakfast as being diverse and plentiful with numerous options available. Descriptors like "wonderful," "excellent," and "impeccable" frequently appear, pointing to an overall satisfying selection for many visitors. The breakfast is often praised for its quality and variety, including good coffee and a decent array of offerings.
However, a significant portion of the reviews suggests that the breakfast could see considerable improvements. Several guests felt that the breakfast lacked variety, particularly in fruits and healthier options and had issues with the freshness of certain items like bread and eggs. Criticisms include poorly organized service, low-quality food and slow replenishment of items. Some reviews also mention that the breakfast was below the standard expected for the hotel's level with comparisons to hostel-quality meals and complaints about the use of disposable cutlery.
Overall, while many guests enjoy the breakfast provided at Intercity São Paulo Berrini, there is a clear call for enhancements in variety, freshness and overall service quality to meet the expectations of all visitors.
Dinner
Intercity São Paulo Berrini offers an onsite restaurant which provides convenient dining for guests. The menu, while featuring good quality food, tends to be priced on the higher side without delivering extraordinary culinary experiences. Although the restaurant's offerings are satisfactory, some guests have pointed out that there are more enticing and reasonably priced meal options available nearby.
The breakfast service at the hotel is another aspect that could see improvements, as guests have commented on its disorganization and limited variety. Instances of tough meat, such as filet mignon with risotto, further underscore the need for enhancements in food quality.
Additionally, the restaurant's customer service has room for improvement with reports of unmet requests such as unavailable cutlery for guests opting to dine in their rooms. While the convenience of an onsite restaurant is a notable feature, ensuring better service and value could greatly enhance the dining experience at Intercity São Paulo Berrini.
Rooms
Intercity São Paulo Berrini offers rooms that are generally spacious and comfortable with many guests noting the excellent room size and cleanliness. The rooms often come equipped with Smart TVs, making it convenient for streaming services. The bathrooms are also frequently described as spacious and equipped with delightful showers. Beds are typically comfortable, contributing to a restful stay.
However, the lighting in the rooms is a common concern with several guests highlighting that the rooms are too dark. There's also mention of outdated furniture in some rooms with a few guests encountering old, musty smells and mold, particularly in the bathrooms. This suggests the hotel may benefit from some renovation and maintenance work.
Cleanliness standards appear inconsistent, as while many reviews praise clean and organized accommodations, others report issues such as dirty windows, dusty rooms and poorly maintained bathrooms. Additionally, several guests found discrepancies between the room photos online and the actual rooms, leading to unmet expectations.
Overall, the spaciousness and comfort of the rooms are strong points, but lighting, maintenance and cleanliness standards need improvement to ensure a consistently pleasant stay.
Beds
Guests of Intercity São Paulo Berrini have shared varied experiences regarding the hotel's beds. Many have praised the beds as comfortable, noting that both the beds and pillows contributed positively to their stay. Specific mentions of good and very comfortable beds suggest that a number of guests found the sleep quality satisfactory. Additionally, comments about spacious rooms and cozy accommodation add to the positive assessment of the sleeping arrangements.
However, there's a significant amount of criticism as well. Numerous reviews indicate that the mattresses are old, worn out and uncomfortable. Several guests mentioned that the beds and mattresses were in poor condition with some experiencing back pain or discomfort due to the poor quality of the bedding. Pillows received mixed feedback too with some guests finding them too hard or thin and others mentioning they were worn out and smelly.
In summary, while some guests praised the beds for being comfortable and conducive to a good night’s sleep, a considerable number of reviews pointed out issues such as old and uncomfortable mattresses, hard or inadequate pillows and general wear and tear, which detracted from the overall experience.
Cleanliness
The cleanliness reviews for 'Intercity São Paulo Berrini' highlight a mixed experience among guests. On the positive side, many guests appreciated the cleanliness of the hotel, describing rooms as wide, clean, well-maintained and organized. The hotel was often noted to be very clean with impeccable cleanliness cited by some. Guests found the accommodation comfortable with good service and cleanliness. Additionally, the facilities were well-organized and maintained, contributing to an overall positive atmosphere.
However, some reviews pointed to areas needing improvement. Several guests expressed dissatisfaction with the cleanliness of their rooms, especially mentioning unclean bathrooms with issues like mold, leaks and dirty spots. Some encountered general neglect in room maintenance, such as old and stained bedding, dusty furniture and tiles in need of proper cleaning. Instances of poorly cleaned rooms, dirty bathroom fixtures and unsatisfactory hygiene practices were also reported.
In summary, while many guests had a favorable impression of the cleanliness and organization at the Intercity São Paulo Berrini, there were notable concerns raised about room and bathroom cleaning standards that the hotel could address for a more consistent guest experience.
Staff
The reviews for 'Intercity São Paulo Berrini' paint a largely positive picture of the hotel staff with numerous guests commending their friendliness, politeness and helpfulness. Many noted the attentive nature of the reception personnel, particularly highlighting individuals like Daiana and Beatriz for their exceptional service. The terms excellent, wonderful and great frequently appear to describe the staff, who are often praised for their organization and efficiency.
Several guests appreciated the team's attention to cleanliness and their efficient handling of requests, such as room changes. The staff, including the valet attendants and cleaning personnel, were frequently noted for their courteous and impeccable service.
However, there were occasional mentions of negative experiences, such as issues with communication, problem-solving abilities and instances of unhelpful or rude behavior. Some guests felt the service could improve, particularly regarding the nighttime staff and kitchen employees. Despite these few criticisms, the general consensus is that the staff at 'Intercity São Paulo Berrini' are dedicated and work hard to ensure a pleasant stay for their guests.
Wi-Fi
Travelers staying at Intercity São Paulo Berrini have mixed experiences with the hotel's Wi-Fi. While some guests found the internet to be stable and of good quality, many others expressed dissatisfaction. Common issues include fluctuating connections, unreliable and slow speeds, especially at night and frequent signal drops. Some found it challenging to stay connected during important meetings or when using computers. Additionally, the mobile data coverage in the area is poor, further exacerbating connectivity problems. Overall, while the hotel offers Wi-Fi, it appears to frequently fall short of guests' expectations for reliable service.
Gym
The gym at Intercity São Paulo Berrini has room for improvement according to guest reviews. Many visitors noted that the facility is basic and offers a limited selection of equipment. Some pointed out that the existing equipment is poorly maintained with instances of treadmills not working and overall subpar conditions. A few reviews suggested that the gym needs modernization and a better structure to match the value of the hotel stays. There were also comments about the cleanliness of the equipment, indicating that it could be better cared for. Overall, while the gym is present, guests feel it could benefit greatly from upgrades and more comprehensive maintenance.
Pool
The pool at Intercity São Paulo Berrini receives a lot of positive feedback from guests. Many highlight its excellent condition and commend the outdoor and rooftop setup. Descriptions such as nice pool and very nice pool frequently appear in reviews, reflecting a generally high level of satisfaction. The rooftop pool, in particular, stands out as a great feature, providing an extra appeal with its location. Although there was mention of the pool being dirty at one point, the majority of comments focus on the good condition and enjoyable experience it offers.
Parking
Intercity São Paulo Berrini offers several parking options for guests, including valet service and self-parking within the building itself. The garage service is generally praised for its efficiency and convenience. Some guests appreciate the availability of self-parking, allowing them to handle their own vehicles.
However, it's important to note that parking is not included in the stay and incurs an additional cost, which some guests found to be quite expensive. Additionally, there have been isolated complaints about vehicle damage by the valet service and instances where these damages were not reported by the staff.
Overall, while parking is available and the service is functional, prospective guests should be prepared for the additional costs and consider the possibility of potential issues with valet handling.
4 Star
Intercity São Paulo Berrini presents a mixed experience for its guests, especially when it comes to its four-star rating. Many have noted that while the accommodations are clean and the location is excellent, the facilities and services fall short of four-star standards. Despite this, the hotel is often praised for its great customer service, which contributes significantly to a positive stay. The cost-benefit ratio is another aspect that guests find appealing, making it a worthwhile option for those seeking value for money. There are diverse opinions on the hotel's star rating with some guests feeling it is closer to a two-star, while others see potential for a higher rating. Overall, while it may not fully meet the expectations of a four-star hotel, it remains a viable and often recommended choice for some travelers.
Business
Intercity São Paulo Berrini is highly regarded as a suitable choice for business travelers, offering a conducive business setting and rooms specifically designed for work use. Many reviews highlight the hotel's excellent work desk, ensuring comfort during work sessions. The staff's unobtrusive approach is appreciated, allowing guests to focus on their tasks undisturbed. The location, paired with fair pricing, adds to the overall value, making it a cost-effective option. Convenient for those traveling by car, the hotel is situated in a business-centric area, which is ideal for professionals. Overall, it is deemed a good place to stay for work-related purposes.
Yes, Intercity São Paulo Berrini has pool(s) that belong to one or more of the following categories: Rooftop Pool, Outdoor Pool.
No, a spa isn't available at Intercity São Paulo Berrini.
Yes, Intercity São Paulo Berrini welcomes dogs.
Yes, parking facilities are available at Intercity São Paulo Berrini.