Intercity Tatuapé
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Summary of reviewsIntercity Tatuapé in São Paulo garners widespread praise from guests for its strategic location, modern accommodations and impeccable cleanliness. The hotel's prime location directly across from the Tatuapé metro station and shopping mall offers easy access to public transport, essential services and various shopping and dining options, enhancing the overall convenience for both leisure and business travelers. The proximity to Sao Paulo's main attractions and the airport further adds to the appeal, making commuting hassle-free.
The accommodations are highly regarded for their modernity and comfort. Guests frequently praise the spacious, clean rooms with modern furnishings, comfortable beds and excellent sound insulation. The hotel places a strong emphasis on cleanliness with many reviews highlighting the well-maintained and spotless environments including common areas, rooms and the gym. While some guests have noted occasional maintenance issues like poorly cleaned floors or leaks, these instances are relatively infrequent.
Breakfast at the hotel is a standout feature, consistently receiving high marks for its variety and quality. Guests appreciate the extensive selection of delicious, high-quality dishes offered in a pleasant and clean dining space. Although there are occasional mentions of repetitive menu items and slow replenishment, the overall experience is overwhelmingly positive.
The gym and pool facilities contribute positively to guests' experiences with the gym described as well-equipped with modern, new equipment and the pool area praised for its spaciousness, cleanliness and beautiful views. However, some guests felt the pool water was too cold and a few noted cleanliness issues.
Feedback on dinner services is mixed. While the atmosphere and convenience of dining options are appreciated, some guests report issues with food quality and service speed. The staff, generally described as attentive, friendly and professional, received praise for their service, though there were occasional reports of inconsistent service and unfriendliness, particularly at the reception.
The hotel's Wi-Fi is generally reliable with fast and stable connections, though some guests faced connectivity issues in specific rooms. Parking services, while secure and accessible, are criticized for high fees and occasional disorganization.
For families, the hotel is seen as accommodating, providing amenities like extra cots for babies. However, the size of family rooms and certain safety elements like window locks are points of concern, along with limited kid-focused facilities.
Overall, Intercity Tatuapé stands out as a favorable choice for travelers, offering an excellent location, comfortable and modern accommodations and high standards of cleanliness, despite minor areas needing improvement.
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The accommodations are highly regarded for their modernity and comfort. Guests frequently praise the spacious, clean rooms with modern furnishings, comfortable beds and excellent sound insulation. The hotel places a strong emphasis on cleanliness with many reviews highlighting the well-maintained and spotless environments including common areas, rooms and the gym. While some guests have noted occasional maintenance issues like poorly cleaned floors or leaks, these instances are relatively infrequent.
Breakfast at the hotel is a standout feature, consistently receiving high marks for its variety and quality. Guests appreciate the extensive selection of delicious, high-quality dishes offered in a pleasant and clean dining space. Although there are occasional mentions of repetitive menu items and slow replenishment, the overall experience is overwhelmingly positive.
The gym and pool facilities contribute positively to guests' experiences with the gym described as well-equipped with modern, new equipment and the pool area praised for its spaciousness, cleanliness and beautiful views. However, some guests felt the pool water was too cold and a few noted cleanliness issues.
Feedback on dinner services is mixed. While the atmosphere and convenience of dining options are appreciated, some guests report issues with food quality and service speed. The staff, generally described as attentive, friendly and professional, received praise for their service, though there were occasional reports of inconsistent service and unfriendliness, particularly at the reception.
The hotel's Wi-Fi is generally reliable with fast and stable connections, though some guests faced connectivity issues in specific rooms. Parking services, while secure and accessible, are criticized for high fees and occasional disorganization.
For families, the hotel is seen as accommodating, providing amenities like extra cots for babies. However, the size of family rooms and certain safety elements like window locks are points of concern, along with limited kid-focused facilities.
Overall, Intercity Tatuapé stands out as a favorable choice for travelers, offering an excellent location, comfortable and modern accommodations and high standards of cleanliness, despite minor areas needing improvement.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Hotel with Gym
Small Hotel
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Intercity Tatuapé enjoys a prime location that many guests appreciate. Situated directly across from the Tatuapé metro station and shopping mall, the hotel provides easy access to various public transport options, making it convenient for exploring the city and traveling to different neighborhoods in São Paulo. The proximity to multiple shopping venues, restaurants and essential services like pharmacies enhances the experience for guests, who find everything they need within a short walking distance.
The accommodations are noted for being new, clean and comfortable, contributing to a pleasant stay. Guests also highlight the impeccable cleanliness, modernity and overall pleasant environment of the hotel. The quality of services, including a varied and delicious breakfast, further adds to the satisfaction.
The location is particularly praised for its safety and convenience, making it ideal for both leisure and business travelers. The ease of access to public transportation, including the subway and bus stations and the strategic positioning close to Sao Paulo's main attractions, offer a hassle-free commuting experience. The hotel provides good connectivity to the airport, which guests find especially beneficial.
Overall, Intercity Tatuapé's excellent location, combined with its modern facilities and top-notch services, makes it a favorable choice for travelers visiting São Paulo.
Intercity Tatuapé has garnered much praise for its breakfast offering from its guests. The breakfast at the hotel consistently receives high marks for its variety and quality. Numerous reviews highlight the abundant options available, describing the breakfast as extensive and well-organized with many delicious choices.
Guests appreciate the diverse selection that caters to different tastes with several noting the availability of both hot dishes and fresh, high-quality ingredients. The breakfast space is generally described as pleasant and clean, adding to the overall positive experience.
While the majority of reviews are glowing—pointing out the excellent coffee, delicious and varied options and a consistently well-served meal—there are some mentions of areas for improvement. A few guests noted repetitive menu items and occasional issues with replenishment during busy times.
Overall, the breakfast at Intercity Tatuapé is a highlight for many, contributing to a satisfying start to the day and enhancing the overall stay experience.
Dinner at Intercity Tatuapé receives mixed feedback from guests. Many highlight the pleasant atmosphere and the convenience of dining until 10pm at the restaurant or opting for 24-hour in-room service. Special events like the Buteco Festival and soup buffets are praised for their quality and affordability. However, several guests have reported consistent issues with the service and food quality, describing meals as overcooked, tough or burnt. There are complaints about limited menu options and certain items being unavailable. The service is often cited as slow and inattentive, particularly on busy nights, which detracts from the dining experience. Many guests suggest the restaurant could benefit from more variety and improved food quality to match the pricing. Overall, while there are some positive aspects, the hotel's dinner offerings need significant enhancement to meet guest expectations.
Intercity Tatuapé offers a mix of modernity and comfort in its rooms, making it an appealing choice for travelers looking for a pleasant stay. Many guests have praised the cleanliness and spaciousness of the rooms, noting the modern furnishings and well-thought-out designs. The beds are frequently highlighted for their comfort, which contributes to a restful stay. Views from the rooms and sound insulation have also added to the positive guest experiences.
The hotel seems to place a high emphasis on room cleanliness and organization with several reviews mentioning the impeccable state of the accommodations. Guests have appreciated the spacious layouts, functional amenities and modern decor, which include features like new furniture and smart room technologies. Functional bathrooms with excellent water pressure and modern showerheads contribute further to satisfying stays.
However, not all feedback has been sparkling. Some guests have pointed out issues like poorly cleaned floors, dust in the cabinets and occasional room leaks. Instances of insufficient room maintenance were also reported, including malfunctioning windows and inconsistent room cleaning services. Some rooms were noted to be a bit small or cramped, which might be a consideration for those traveling with family or needing extra space.
Overall, Intercity Tatuapé presents a compelling mix of comfort, modernity and functionality. With its clean and well-maintained accommodations, it provides a reliable option for both short and extended stays, despite a few noted areas that could benefit from improvement.
At Intercity Tatuapé, guests frequently highlight the exceptional comfort of the beds, making it clear that a good night’s sleep is almost guaranteed. Many reviews emphasize the very comfortable and amazing beds with remarks often mentioning the excellent quality of bed linens and pillows. Words like "spacious," "clean," and "super comfortable" recur in the descriptions, emphasizing the well-maintained and cozy sleeping arrangements.
Despite the overwhelmingly positive feedback, there are occasional mentions of discomfort with some guests finding the pillows not to their liking or the mattresses either too hard or too small. However, these instances seem to be the exception rather than the rule.
Families and couples will appreciate features such as giant, well-made beds that hug you, adding to the overall comfort. The combinations of comfortable beds, spacious rooms and additional amenities like great showers are frequently praised. While affordability for family trips could be improved, the overall sentiment points to a relaxing and restful stay at this hotel, underscored by the particularly high praise for the sleeping conditions.
Intercity Tatuapé stands out for its dedication to cleanliness and organization. The hotel boasts many positive aspects, including clean rooms, clean hotel environments and well-maintained facilities. Guests frequently mention the impeccable cleanliness and service, highlighting the efforts of the cleaning team in maintaining a high standard of hygiene. The common areas, rooms and gym are often described as clean and well-lit, contributing to a pleasant and comfortable stay.
Many guests appreciated the thorough and prompt cleaning of their rooms with some noting that the rooms were always cleaned perfectly and promptly. The new facilities and organized spaces add to the overall positive impression of the hotel with many guests commenting on how everything is always clean and organized. The bathrooms also received praise for their cleanliness and the restaurant was described as spotless.
However, some guests did report issues with cleanliness, particularly regarding room cleaning. There were occasional complaints about dusty floors, unclean mirrors and general cleaning lapses, including uncleaned rooms and bathrooms. Instances of clumps of hair, food leftovers and dust were noted by a few guests, indicating that the cleaning service did not always meet expectations.
In summary, while Intercity Tatuapé generally offers an exceptionally clean and organized environment, there are areas for improvement to ensure consistent cleanliness throughout the hotel.
At Intercity Tatuapé, the experience with the hotel staff receives mixed reviews from guests. On the positive side, many visitors have highlighted the staff's attentiveness, friendliness and professional demeanor. Multiple reviews mention the impeccable service at the reception and commend the team for their politeness and helpfulness. Guests were especially appreciative of the housekeeping and restaurant staff with names like Bruno, Ivana, Rosana, Patricia and Alan specifically being recognized for their exceptional service. The breakfast team and café staff also received high praise for their cheerfulness and attention to detail.
However, some reviews pointed out issues with certain staff members. There are mentions of rude or unhelpful receptionists and instances where guests felt the staff’s responsiveness and level of training were lacking. Some reports detail unfriendly behavior and inadequate service at check-in, while others noted that the reception area could benefit from improved staff training and better communication.
Overall, while the majority of guests had positive interactions with the staff, the feedback indicates areas where service consistency and training could be enhanced to match the hotel’s overall quality and location advantages.
Intercity Tatuapé receives mixed reviews regarding its Wi-Fi quality, but guests generally highlight its positive aspects. Many guests commend the hotel for its excellent internet signal with several mentioning that the Wi-Fi was fast, stable and worked perfectly throughout their stay. Positive remarks reflect satisfaction with good Wi-Fi availability in each room and a reliable connection. However, some guests encountered issues, such as Wi-Fi not working on arrival or experiencing bad connectivity, especially in specific rooms. Despite these occasional setbacks, the overall sentiment leans towards a good and stable internet experience for most visitors.
Intercity Tatuapé boasts a robust array of gym facilities that have garnered positive feedback from guests. Highlighted as excellent, well-equipped and modern, the gym is a noteworthy feature of the hotel, providing a satisfactory workout experience with brand new equipment. Guests have enjoyed the benefits of a spacious gym that is well-maintained and perfect for fitness routines. While some mentioned minor drawbacks such as occasional cleanliness issues and a lack of towels, the overall sentiment reflects that the gym is a solid feature of the hotel, complementing the amenities with its decency and effectiveness. Visitors also appreciate the additional benefit of having a pool on-site, further enhancing their stay. Despite a few critiques, the fitness facilities at Intercity Tatuapé leave a strong impression with their new, high-quality equipment and excellent maintenance.
Intercity Tatuapé boasts a stunning swimming pool area that frequently receives high praise from guests. The spacious, clean pool is well-maintained with daily cleaning services. Guests appreciate the large size and the beautiful view the pool offers, making it an inviting feature of the hotel. The terrace by the pool adds to the charm, providing a pleasant place to relax, especially with the bar service available. Families can also enjoy the separate children's pool.
Despite the many accolades, there are some consistent concerns regarding the temperature of the pool. Multiple reviews mention that the water is quite cold and many visitors express a preference for a heated pool. Instances of the pool being not as clean as expected were noted with some guests reporting issues such as floating debris.
Overall, the pool area stands out for its positive attributes like spaciousness, cleanliness and beautiful views, but could benefit from improvements in water temperature and strict cleanliness standards.
Guests of Intercity Tatuapé have mixed feedback regarding the hotel's parking services. On the positive side, the parking is noted for being secure and conveniently accessible, giving travelers peace of mind regarding the safety of their vehicles. Valet service is available, adding an element of convenience for those who prefer not to park their own cars.
However, many reviewers find the parking fees to be a significant downside. The charges are separate from the room rate and have been described as high with some guests noting that the price has increased considerably over time. The cost is particularly mentioned as 49 Reals per stay, which some feel is overpriced and should ideally be included in the daily rate.
There are also concerns about the quality of the service. Some guests reported disorganization and delays with the valet service and there was at least one instance where a car was scratched in the garage. Additionally, some guests feel that the parking service being outsourced contributes to the inefficiencies and higher costs.
Overall, while the secure and accessible parking at Intercity Tatuapé is appreciated, the separate and high charges, along with some service issues, leave room for improvement.
Intercity Tatuapé in São Paulo is touted as a family-friendly hotel, receiving praise for its welcoming atmosphere and suitability for families with children. Positive highlights from reviews mention that the hotel is great for family stays and even provides amenities like an extra cot for babies, which is a thoughtful touch. Families found the location convenient and the hotel in general maintained a warm and accommodating environment suitable for those traveling with children and pets.
However, several areas could use improvement. Some guests noted an issue with the size of family rooms, describing them as cramped. Additionally, concerns were raised about safety, particularly regarding the windows which were deemed to have inadequate locks. This is an important consideration for those with curious little ones.
While the hotel is generally applauded for its family-friendly atmosphere, it's important for potential guests to be aware that specific kid-focused facilities and activities might be lacking, despite the family-friendly label. Additionally, restrictions in certain areas, such as the outdoor restaurant space, may be inconvenient for families wanting to bring their own food.
In conclusion, Intercity Tatuapé is generally favorable for family stays, though it may be best suited for those looking for basic family-friendly accommodations rather than extensive child-focused amenities.
Intercity Tatuapé has received mixed reviews regarding its four-star classification with many guests commenting on its new and well-maintained facilities. The hotel is praised for being clean and brand new, offering a modern environment. However, several visitors have noted that it does not entirely meet the expectations set for a four-star hotel. Issues such as poor soundproofing and the mandatory use of an app for check-in have been highlighted as areas needing improvement.
Moreover, critiques have been directed at the service level, suggesting that the staff may not be adequately prepared to deliver the experience one might expect from a hotel in this category. Despite these issues, some guests still consider the hotel decent and even describe it as a great place to stay, though with reservations about its star rating.
In summary, Intercity Tatuapé presents as a promising option with new and well-kept facilities, but there are several areas where it could improve to fully align with four-star hotel standards.
The outdoor pool at Intercity Tatuapé is frequently praised for its spaciousness and modernity. Described as large and new, it receives accolades for being both wonderful and spectacular. Guests consistently remark on the pool's pleasant and comfortable atmosphere, finding it to be a convenient and enjoyable feature of the hotel. Despite some mentions of the pool being cold, there is a general consensus that the pool area enhances the overall guest experience with its size and appeal.
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Location
The accommodations are noted for being new, clean and comfortable, contributing to a pleasant stay. Guests also highlight the impeccable cleanliness, modernity and overall pleasant environment of the hotel. The quality of services, including a varied and delicious breakfast, further adds to the satisfaction.
The location is particularly praised for its safety and convenience, making it ideal for both leisure and business travelers. The ease of access to public transportation, including the subway and bus stations and the strategic positioning close to Sao Paulo's main attractions, offer a hassle-free commuting experience. The hotel provides good connectivity to the airport, which guests find especially beneficial.
Overall, Intercity Tatuapé's excellent location, combined with its modern facilities and top-notch services, makes it a favorable choice for travelers visiting São Paulo.
Breakfast
Guests appreciate the diverse selection that caters to different tastes with several noting the availability of both hot dishes and fresh, high-quality ingredients. The breakfast space is generally described as pleasant and clean, adding to the overall positive experience.
While the majority of reviews are glowing—pointing out the excellent coffee, delicious and varied options and a consistently well-served meal—there are some mentions of areas for improvement. A few guests noted repetitive menu items and occasional issues with replenishment during busy times.
Overall, the breakfast at Intercity Tatuapé is a highlight for many, contributing to a satisfying start to the day and enhancing the overall stay experience.
Dinner
Rooms
The hotel seems to place a high emphasis on room cleanliness and organization with several reviews mentioning the impeccable state of the accommodations. Guests have appreciated the spacious layouts, functional amenities and modern decor, which include features like new furniture and smart room technologies. Functional bathrooms with excellent water pressure and modern showerheads contribute further to satisfying stays.
However, not all feedback has been sparkling. Some guests have pointed out issues like poorly cleaned floors, dust in the cabinets and occasional room leaks. Instances of insufficient room maintenance were also reported, including malfunctioning windows and inconsistent room cleaning services. Some rooms were noted to be a bit small or cramped, which might be a consideration for those traveling with family or needing extra space.
Overall, Intercity Tatuapé presents a compelling mix of comfort, modernity and functionality. With its clean and well-maintained accommodations, it provides a reliable option for both short and extended stays, despite a few noted areas that could benefit from improvement.
Beds
Despite the overwhelmingly positive feedback, there are occasional mentions of discomfort with some guests finding the pillows not to their liking or the mattresses either too hard or too small. However, these instances seem to be the exception rather than the rule.
Families and couples will appreciate features such as giant, well-made beds that hug you, adding to the overall comfort. The combinations of comfortable beds, spacious rooms and additional amenities like great showers are frequently praised. While affordability for family trips could be improved, the overall sentiment points to a relaxing and restful stay at this hotel, underscored by the particularly high praise for the sleeping conditions.
Cleanliness
Many guests appreciated the thorough and prompt cleaning of their rooms with some noting that the rooms were always cleaned perfectly and promptly. The new facilities and organized spaces add to the overall positive impression of the hotel with many guests commenting on how everything is always clean and organized. The bathrooms also received praise for their cleanliness and the restaurant was described as spotless.
However, some guests did report issues with cleanliness, particularly regarding room cleaning. There were occasional complaints about dusty floors, unclean mirrors and general cleaning lapses, including uncleaned rooms and bathrooms. Instances of clumps of hair, food leftovers and dust were noted by a few guests, indicating that the cleaning service did not always meet expectations.
In summary, while Intercity Tatuapé generally offers an exceptionally clean and organized environment, there are areas for improvement to ensure consistent cleanliness throughout the hotel.
Staff
However, some reviews pointed out issues with certain staff members. There are mentions of rude or unhelpful receptionists and instances where guests felt the staff’s responsiveness and level of training were lacking. Some reports detail unfriendly behavior and inadequate service at check-in, while others noted that the reception area could benefit from improved staff training and better communication.
Overall, while the majority of guests had positive interactions with the staff, the feedback indicates areas where service consistency and training could be enhanced to match the hotel’s overall quality and location advantages.
Wi-Fi
Gym
Pool
Despite the many accolades, there are some consistent concerns regarding the temperature of the pool. Multiple reviews mention that the water is quite cold and many visitors express a preference for a heated pool. Instances of the pool being not as clean as expected were noted with some guests reporting issues such as floating debris.
Overall, the pool area stands out for its positive attributes like spaciousness, cleanliness and beautiful views, but could benefit from improvements in water temperature and strict cleanliness standards.
Parking
However, many reviewers find the parking fees to be a significant downside. The charges are separate from the room rate and have been described as high with some guests noting that the price has increased considerably over time. The cost is particularly mentioned as 49 Reals per stay, which some feel is overpriced and should ideally be included in the daily rate.
There are also concerns about the quality of the service. Some guests reported disorganization and delays with the valet service and there was at least one instance where a car was scratched in the garage. Additionally, some guests feel that the parking service being outsourced contributes to the inefficiencies and higher costs.
Overall, while the secure and accessible parking at Intercity Tatuapé is appreciated, the separate and high charges, along with some service issues, leave room for improvement.
Family
However, several areas could use improvement. Some guests noted an issue with the size of family rooms, describing them as cramped. Additionally, concerns were raised about safety, particularly regarding the windows which were deemed to have inadequate locks. This is an important consideration for those with curious little ones.
While the hotel is generally applauded for its family-friendly atmosphere, it's important for potential guests to be aware that specific kid-focused facilities and activities might be lacking, despite the family-friendly label. Additionally, restrictions in certain areas, such as the outdoor restaurant space, may be inconvenient for families wanting to bring their own food.
In conclusion, Intercity Tatuapé is generally favorable for family stays, though it may be best suited for those looking for basic family-friendly accommodations rather than extensive child-focused amenities.
4 Star
Moreover, critiques have been directed at the service level, suggesting that the staff may not be adequately prepared to deliver the experience one might expect from a hotel in this category. Despite these issues, some guests still consider the hotel decent and even describe it as a great place to stay, though with reservations about its star rating.
In summary, Intercity Tatuapé presents as a promising option with new and well-kept facilities, but there are several areas where it could improve to fully align with four-star hotel standards.
Outdoor Pool
Yes, Intercity Tatuapé has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Intercity Tatuapé.
Yes, Intercity Tatuapé welcomes dogs.
Yes, parking facilities are available at Intercity Tatuapé.
Yes, Intercity Tatuapé has a gym.
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