Mercure São Paulo Ibirapuera Privilege
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Summary of reviewsMercure São Paulo Ibirapuera Privilege impresses guests with its enviable location in the vibrant Moema neighborhood, offering proximity to Ibirapuera Park, Congonhas Airport, dining, and shopping options. The area is rich with conveniences such as supermarkets and entertainment venues, making it ideal for those eager to explore São Paulo. The hotel is celebrated for its combination of practicality and comfort, providing spacious and well-maintained rooms with excellent cleaning standards. The comfortable beds and modern renovations add to the appeal, although some older rooms may require updates.
Guests commend the hotel’s cleanliness both in rooms and overall facilities, contributing to a pleasant stay. The service is noted for being friendly and efficient, with staff members often going above and beyond to ensure a welcoming experience. The breakfast receives mixed feedback, praised for its quality and variety, though some desire more diverse options and better value for money.
While the Wi-Fi service is appreciated for its cost-free availability, some guests experience connectivity issues, particularly in rooms, though the staff is responsive to these concerns. The pool offers a delightful environment despite occasional comments on its cleanliness and temperature. On-site parking, although incurring an extra fee, is found convenient with attentive staff providing valuable service.
Overall, Mercure São Paulo Ibirapuera Privilege offers good value for its blend of comfort, strategic location, and quality service, making it a preferred choice for travelers seeking convenience and relaxation in São Paulo.
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Guests commend the hotel’s cleanliness both in rooms and overall facilities, contributing to a pleasant stay. The service is noted for being friendly and efficient, with staff members often going above and beyond to ensure a welcoming experience. The breakfast receives mixed feedback, praised for its quality and variety, though some desire more diverse options and better value for money.
While the Wi-Fi service is appreciated for its cost-free availability, some guests experience connectivity issues, particularly in rooms, though the staff is responsive to these concerns. The pool offers a delightful environment despite occasional comments on its cleanliness and temperature. On-site parking, although incurring an extra fee, is found convenient with attentive staff providing valuable service.
Overall, Mercure São Paulo Ibirapuera Privilege offers good value for its blend of comfort, strategic location, and quality service, making it a preferred choice for travelers seeking convenience and relaxation in São Paulo.
4-Star Hotel
Near Ibirapuera Park, this Mercure offers a privileged location with comfortable rooms and enhanced amenities. It's an excellent choice for those looking to combine relaxation with convenient access to the city's attractions.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Hotel with Gym
Hotel with Outdoor Pool
Guest Reviews
Nestled in the vibrant Moema neighborhood, the Mercure São Paulo Ibirapuera Privilege boasts an enviable location that garners high praise from guests. Its proximity to key attractions such as Ibirapuera Park, Congonhas Airport, and a multitude of dining and shopping options makes it an ideal choice for visitors eager to explore São Paulo. The hotel's surroundings are rich with amenities, including supermarkets, bakeries, and entertainment venues, ensuring convenience at every turn. Guests appreciate the excellent service and comfortable accommodations, highlighting the spacious and well-maintained rooms as well as the attentive staff. While some point out the breakfast pricing, others note its quality along with the hotel's peaceful ambiance and stylish interiors. With a blend of practicality and comfort, this hotel provides a welcoming retreat that meets the needs of travelers seeking both leisure and convenience in Brazil’s bustling metropolis.
The breakfast experience at Mercure São Paulo Ibirapuera Privilege receives mixed reviews from guests. Many highlight the breakfast as being "excellent" and "very tasty," appreciating the variety offered, especially the assortment of fruits and breads. The staff are often described as friendly and attentive, with special mention of team members going above and beyond to ensure guests start their day pleasantly. The location of the breakfast area and the overall ambiance also contribute positively to the experience.
However, some guests feel the breakfast lacks diversity and could benefit from more options, particularly in savory and plant-based items. Concerns are raised about the coffee quality and occasional lapses in replenishing food items promptly. Despite some guests describing the breakfast as splendid, others find it expensive when not included in the room rate, especially compared to other establishments in the area. Suggestions for improvement focus on increasing the variety of offerings and reconsidering the pricing structure.
Overall, while many guests find the breakfast satisfying, highlighting its completeness and variety, some express a desire for enhanced options and better value for money. The positive aspects of the breakfast experience emphasize the friendly service and generally good food quality.
The rooms at Mercure São Paulo Ibirapuera Privilege are frequently praised for their spaciousness and comfort. Guests often highlight the large, comfortable beds and the cleanliness of the accommodations. The recent renovations have modernized some rooms, bringing updated designs and improved functionality, which many guests found appealing. While the rooms generally provide a quiet and pleasant atmosphere, some older rooms still in need of refurbishment occasionally fall short in terms of maintenance and amenities, such as outdated TVs and absent ventilation in bathrooms. The hotel offers excellent cleaning standards and well-maintained facilities, contributing to a comfortable stay. Conveniently located near Congonhas airport and various restaurants, the hotel is known for its proximity to key attractions, adding to the overall convenience for guests. Despite a few critiques regarding specific room conditions and the pricing of services like breakfast, the hotel generally offers a comfortable and pleasant environment, making it a reasonable choice for travelers seeking accommodation in São Paulo's Moema district. Guests are advised to request renovated rooms if possible for the best experience.
The guest reviews for Mercure São Paulo Ibirapuera Privilege highlight a consistent appreciation for the comfort and quality of the beds. Many visitors found the beds to be exceptionally comfortable, with numerous mentions of super comfortable mattresses and bedding. The spacious rooms complement the comfortable sleeping arrangements, and guests frequently noted excellent mattresses and pillows. A few reviews mentioned minor issues, such as a hard bed in one room and some accommodations for firmness preferences, which were promptly addressed by the staff. While a couple of beds were noted to have dips or could benefit from additional firmness, overall, the bedding, including the sheets and towels, were in excellent condition, contributing to a pleasant and restful stay.
Nestled in a convenient location, Mercure São Paulo Ibirapuera Privilege offers predominantly positive experiences in terms of cleanliness, as highlighted by its guests. The hotel atmosphere is tidy and well-kept, contributing to a pleasant environment for visitors. Many guests appreciated the cleanliness of the rooms, which boast spacious and comfortable accommodations with high-quality hygiene products. The fragrant sheets and well-made beds added an extra layer of comfort during their stay.
The hotel facilities maintain an organized and clean appearance, ensuring a seamless experience for guests. Impeccable room cleanliness is frequently noted, alongside fast and efficient service. However, several guests mentioned isolated issues, such as stained towels and bedding, or rooms that weren’t thoroughly cleaned upon arrival. Despite these occasional flaws, many find the service and breakfast satisfactory, underscoring the graciousness of the staff.
The hotel's cleanliness extends beyond the rooms, with guests mentioning clean bathrooms and well-maintained overall facilities. Nevertheless, a few guests felt the pool area could be better serviced and identified areas in need of renovation, such as bathrooms and windows. While some expressed dissatisfaction with certain aspects, overall, the positive comments regarding the cleanliness seem to outweigh the negatives, ensuring a generally comfortable and pleasant stay at Mercure São Paulo Ibirapuera Privilege.
Nestled in a prime location near Ibirapuera Park and conveniently accessible to shopping and dining options, Mercure São Paulo Ibirapuera Privilege is notable for its exceptionally attentive and polite staff. The team is well-regarded for delivering friendly and efficient service, with many guests highlighting the attentiveness and professionalism of individuals like Alexia, Ligia, Julio, and Aline, who are often mentioned for going above and beyond in their duties. The hotel prides itself on a personalized and courteous reception, ensuring guests feel welcomed and attended to, often in both English and Portuguese.
While the reception service is generally praised for its hospitality, some guests have noted occasional delays during check-in, suggesting understaffing might be a contributing factor. However, these instances are overshadowed by the overwhelmingly positive acknowledgment of the staff’s warmth and dedication.
The staff's commitment extends to maintaining the cleanliness and organization of the accommodation, ensuring that rooms are both comfortable and immaculate. Despite minor hiccups, such as separate parking charges and a sparse breakfast service, the hotel’s overall ambience, coupled with the staff’s friendly demeanor, makes it a preferred choice for travelers seeking comfort with exemplary service.
Guests at Mercure São Paulo Ibirapuera Privilege have expressed mixed experiences regarding the hotel's Wi-Fi service. Positive remarks highlight the availability of free Wi-Fi and some instances where the internet worked well, particularly in the lobby area. However, a number of guests noted challenges with connectivity, especially in their rooms, where the Wi-Fi signal often proved weak or slow. Complaints about the internet being unstable and sometimes difficult to access were common, with some visitors resorting to using the lobby as a workaround for better connections. Despite these issues, the hotel staff was responsive in addressing internet-related concerns promptly when they arose. Overall, while guests appreciated having Wi-Fi access at no extra cost, there was significant feedback suggesting the need for improvements to ensure better and more dependable service throughout the hotel.
Visitors to the Mercure São Paulo Ibirapuera Privilege generally express positive sentiments towards the hotel's pool, highlighting it as a notable feature for guests seeking enjoyment and relaxation. The pool is described as great, cozy, and well-sized, offering a pleasant environment that enhances the guest experience. Many appreciate the pool's inviting vibe, even amidst the ongoing hotel renovations. However, some reviews point out areas for improvement, particularly concerning cleanliness and temperature, with comments mentioning that it was sometimes unclean or too cold due to being in the shade and having no heating. Despite these occasional drawbacks, the pool remains a valued amenity for those visiting the hotel.
The 'Mercure São Paulo Ibirapuera Privilege' offers on-site parking which is available for a separate fee, similar to breakfast. Guests appreciate the parking service for its convenience, and many highlight the staff responsible for the parking as attentive and kind. While there is an extra charge, some find the valet service particularly helpful, suggesting direct parking for added convenience. Although there are reports of occasional mishaps and challenges, such as a broken car mirror, the overall sentiment regarding the parking service leans towards being efficient and helpful.
Mercure São Paulo Ibirapuera Privilege offers a convenient and strategic location, particularly appealing for those visiting São Paulo for visa appointments. Despite some remarks about its dated appearance, the hotel provides good value with its attractive pricing and well-maintained facilities. Guests appreciate the spacious and well-organized rooms, complemented by the hotel's first-class services. Overall, the combination of good amenities and quality service at a reasonable price ensures a comfortable stay for travelers.
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Location
Breakfast
However, some guests feel the breakfast lacks diversity and could benefit from more options, particularly in savory and plant-based items. Concerns are raised about the coffee quality and occasional lapses in replenishing food items promptly. Despite some guests describing the breakfast as splendid, others find it expensive when not included in the room rate, especially compared to other establishments in the area. Suggestions for improvement focus on increasing the variety of offerings and reconsidering the pricing structure.
Overall, while many guests find the breakfast satisfying, highlighting its completeness and variety, some express a desire for enhanced options and better value for money. The positive aspects of the breakfast experience emphasize the friendly service and generally good food quality.
Rooms
Beds
Cleanliness
The hotel facilities maintain an organized and clean appearance, ensuring a seamless experience for guests. Impeccable room cleanliness is frequently noted, alongside fast and efficient service. However, several guests mentioned isolated issues, such as stained towels and bedding, or rooms that weren’t thoroughly cleaned upon arrival. Despite these occasional flaws, many find the service and breakfast satisfactory, underscoring the graciousness of the staff.
The hotel's cleanliness extends beyond the rooms, with guests mentioning clean bathrooms and well-maintained overall facilities. Nevertheless, a few guests felt the pool area could be better serviced and identified areas in need of renovation, such as bathrooms and windows. While some expressed dissatisfaction with certain aspects, overall, the positive comments regarding the cleanliness seem to outweigh the negatives, ensuring a generally comfortable and pleasant stay at Mercure São Paulo Ibirapuera Privilege.
Staff
While the reception service is generally praised for its hospitality, some guests have noted occasional delays during check-in, suggesting understaffing might be a contributing factor. However, these instances are overshadowed by the overwhelmingly positive acknowledgment of the staff’s warmth and dedication.
The staff's commitment extends to maintaining the cleanliness and organization of the accommodation, ensuring that rooms are both comfortable and immaculate. Despite minor hiccups, such as separate parking charges and a sparse breakfast service, the hotel’s overall ambience, coupled with the staff’s friendly demeanor, makes it a preferred choice for travelers seeking comfort with exemplary service.
Wi-Fi
Pool
Parking
4 Star
Yes, Mercure São Paulo Ibirapuera Privilege has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Mercure São Paulo Ibirapuera Privilege.
No, Mercure São Paulo Ibirapuera Privilege doesn't allow dogs.
Yes, parking facilities are available at Mercure São Paulo Ibirapuera Privilege.
Yes, Mercure São Paulo Ibirapuera Privilege has a gym.
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