Residencial Morumbi Hostel

Sao Paulo -23.60082500, -46.72342700 , Rua Doutor Erasmo Teixeira De Assunção, 52 (Show on Map)


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Summary of reviewsResidencial Morumbi Hostel is distinguished by its ideal location, especially for those attending events at the adjacent Morumbi Stadium. Its proximity to the stadium is repeatedly emphasized as a key advantage, offering unmatched convenience for event-goers. Additionally, the hostel is well-placed near a variety of local amenities like restaurants, cafes, a supermarket, and shopping areas, making it a practical choice for travelers. The accessibility of public transport, with the subway about 20 minutes away, further allows guests to explore the surrounding region with ease.

However, the hostel’s accommodations present a mixed bag of experiences. While one guest found their room comfortable, quiet, and clean, many others raised concerns about room quality. Complaints often highlight issues with cleanliness, lack of windows, unpleasant odors, and inadequate ventilation. Shared bathrooms contribute to a feeling of crampedness, and some rooms reportedly do not meet advertised standards. The use of glass doors with film and windows opening into hallways reflects a unique design choice that may not appeal to all guests.

Cleanliness emerges as a significant challenge for the hostel, with reviews frequently mentioning poor hygiene across rooms, bathrooms, and shared spaces. Reports of dirty bed linens, cigarette and rotten food odors, and other hygiene-related issues are common. Shared facilities like bathrooms and kitchens often fall short of basic cleanliness expectations, diminishing the potential appeal of the hostel's strategic location.

On a more positive note, the hostel staff receive consistent praise for their helpfulness and politeness. Specific team members like Cris and Luciana are noted for their attentiveness and friendliness, enhancing the guests' experience. The receptionists and restaurant staff are acknowledged for their attentiveness, contributing positively to the hostel’s service reputation. Although there are occasional critiques regarding staff interaction and management issues, the general consensus highlights a courteous and dedicated team focused on providing satisfactory service.
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Location
Residencial Morumbi Hostel boasts a prime location for visitors eager to attend events at the Morumbi Stadium. Its proximity to the stadium is consistently highlighted as the standout feature, providing easy access for those planning to catch a game or event. Situated right in front of the stadium, guests can enjoy the convenience of literally being just steps away. Beyond its immediate vicinity, the hostel is also conveniently positioned near a variety of local amenities including restaurants, cafes, a supermarket, and shopping areas, making it a practical choice for solo travelers and groups alike. Public transport is accessible, with the subway approximately 20 minutes away, ensuring guests can explore the wider area with ease. While the hotel may lack in other areas, its location remains a significant advantage for anyone targeting the attractions and activities in and around the Morumbi Stadium.

Rooms
Residencial Morumbi Hostel presents a mixed experience for visitors, with feedback highlighting certain areas of concern alongside occasional praise. Some guests noticed issues with room quality, citing problems such as a lack of windows, poor cleanliness, unpleasant odors, and inadequate ventilation. Additionally, there are reports of rooms not being as advertised and shared bathroom facilities contributing to the cramped environment. Despite predominantly negative experiences, one guest remarked that their room was comfortable, quiet, and clean, suggesting that experiences can vary. The use of glass doors with film and windows opening into hallways indicates a unique design choice that might not suit everyone's preference. Overall, while some may find aspects of the accommodation acceptable, prospective guests should be aware of the potential issues mentioned.

Cleanliness
Residencial Morumbi Hostel appears to face significant challenges concerning cleanliness. Common feedback highlights extremely poor hygiene standards across all areas, including rooms, bathrooms, and shared spaces. Guests frequently report issues such as dirty bed linens, unpleasant odors reminiscent of cigarettes and rotten food, and off-putting sights like clogged drains and water infiltration on ceilings. The shared nature of facilities further exacerbates the situation, with bathrooms and kitchens notably failing to meet basic cleanliness expectations. Despite its strategic location near Morumbi Stadium, which could have been a draw, many reviews suggest that the accommodation's severe lack of cleanliness overrides any potential convenience.

Staff
At Residencial Morumbi Hostel, guests frequently commend the staff's helpfulness and politeness. Cris, in particular, receives accolades for her attentiveness and friendliness. The service provided by the team is noted as being satisfactory, with the maintenance staff going above and beyond to ensure guest comfort. Upon arrival, guests are welcomed warmly by polite and accommodating staff members, enhancing the overall experience.

Both receptionists and restaurant staff are acknowledged for their attentiveness, contributing positively to the hostel’s service reputation. Luciana is highlighted for her considerate care, adding a personal touch to the guest experience. However, some reviews indicate areas for improvement, such as a lack of consistent interaction at the reception and occasional unavailability of the team. Some guests mentioned feeling treated carelessly by staff, and there is criticism about a manager’s reluctance to negotiate a partial refund during inconveniences. Despite these occasional drawbacks, the general perception points to a predominantly courteous and attentive team dedicated to providing great service.


No, Residencial Morumbi Hostel doesn't have any pool.

No, a spa isn't available at Residencial Morumbi Hostel.

Yes, Residencial Morumbi Hostel welcomes dogs.

No, parking facilities aren't available at Residencial Morumbi Hostel.

No, Residencial Morumbi Hostel doesn't have a gym.

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