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Summary of reviewsThe Saville Hotel in São Paulo presents numerous positive attributes alongside a few areas for improvement, making it an appealing option for many travelers. Its location is a significant advantage, strategically positioned near Jabaquara and Congonhas Airports, as well as close to the Conceição subway station. This setup offers excellent access to key city points and local attractions, providing a practical base for both business and leisure travelers. Guests appreciate the safe and vibrant surrounding area filled with dining options, shops, and bars.
The hotel's breakfast service, although described as simple and delivered directly to guest rooms, is praised for its convenience and quality, especially by those who enjoy a simple meal with fresh bread and coffee. While some find the selection limited and not always worth the separate charge, many guests are satisfied with this straightforward offering complemented by attentive service.
Rooms at the Saville Hotel are predominantly noted for their cleanliness, spaciousness, and comfort. The high standard of cleanliness extends throughout the hotel, creating a hygienic and pleasant atmosphere. However, occasional issues such as older fixtures and sporadic noise are mentioned. There are critiques of the bed comfort, with some guests finding them too firm, though opinions on bedding comfort do vary.
Staff service is a standout feature, frequently praised for attentiveness, politeness, and a commitment to guest satisfaction. The reception staff is often highlighted for their kindness and efficiency, contributing significantly to the overall positive guest experience.
On-site parking presents a practical yet limited option due to its tight space and narrow entrance, though it aligns with the hotel's emphasis on cleanliness and quality. Despite these limitations, the Saville Hotel remains a reliable choice for travelers seeking comfort, convenience, and friendly service in a well-located setting. Show more
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Guest Reviews
7.8
Good
Location
The Saville Hotel boasts a strategic and convenient location that caters well to travelers seeking easy access to key points in São Paulo. Positioned just 2 kilometers from both Jabaquara and Congonhas Airport, guests appreciate the proximity for seamless arrivals and departures. The hotel is situated near Conceição subway station, offering straightforward travel options for those commuting through the city. With São Paulo Expo just a short distance away, attending events and conferences is notably hassle-free.
The surrounding area is enriched with various dining options, shops, and local bars, ensuring guests have plenty of choices for leisure and dining experiences. Its central location makes it ideal for exploring the city, and its safe environment brings added peace of mind to those staying there. Additionally, the hotel guarantees a comfortable stay with clean rooms and a good cost-benefit ratio, appealing to both budget-conscious visitors and those prioritizing convenience.
Overall, Saville Hotel provides a practical and comfortable base for guests, whether visiting for business, leisure, or transit. Its proximity to the airport and subway stations, as well as local attractions and facilities, establishes it as a reliable option for travelers.
Breakfast
At Saville Hotel, the breakfast experience offers a blend of convenience and simplicity, often highlighted by guests as a satisfying start to the day. Delivered directly to the room, the breakfast typically includes fresh bread, ham, cheese, coffee, and juice. Many guests appreciate the convenience and enjoy their breakfast in privacy. Despite being straightforward and described as motel-style by some, the breakfast receives praise for being well-served, pleasant, and very good for those who enjoy basics like fresh bread and hot coffee. A few guests find the options limited or not worth the cost, considering it is charged separately, while others find the breakfast to be quite satisfying and even excellent. The attentive staff adds value to the experience, ensuring a smooth start to the day. Overall, while opinions vary, the breakfast at Saville Hotel strikes a chord with those who favor a simple yet pleasant meal in the comfort of their room.
Rooms
Saville Hotel offers a mix of experiences when it comes to its guest rooms. The reviews highlight the hotel's impressively high standards of cleanliness, with many guests noting the immaculate condition of their rooms and bathrooms. The rooms are generally described as spacious and comfortable, offering guests a pleasant and cozy environment. The hotel also receives commendation for its strategic location and overall value for money.
However, there are some drawbacks that guests mention. Certain rooms reportedly have issues with old fixtures and a lack of maintenance, such as moldy walls, a lack of minibars, and unpleasant odors. A few guests noted the uncomfortable bedding and noise levels in some rooms, with isolated comments about broken door locks. Despite these occasional problems, the hotel's commitment to cleanliness and basic comforts makes it a good choice for travelers looking for well-maintained accommodations at an affordable price.
Beds
The Saville Hotel receives mixed feedback regarding its beds, with a significant focus on comfort. Most guests find the beds and pillows quite firm, describing them as hard or uncomfortable. Some have noted that the mattresses and pillows resemble NASA-style, which may not suit everyone accustomed to softer sleeping options. While a few guests mentioned that the bedding is comfortable, others pointed out issues with firmness, transparency of sheets, and an old but cozy blanket. Despite these criticisms, there are mentions of comfortable beds and soft pillows, suggesting that experiences with bed comfort can vary for guests. Overall, while there are positive remarks, the general sentiment leans towards a need for improvement in providing a more universally comfortable sleeping experience.
Cleanliness
Saville Hotel impresses travelers with its exceptional standards of cleanliness. Guests consistently highlight the immaculate conditions, noting that everything from the accommodations to the common areas is impeccably tidy and organized. The hotel's environment and rooms are frequently described as very clean and comfortable, with attention to maintaining a pristine and pleasant atmosphere. Visitors appreciate the well-organized spaces and the hygiene conditions, contributing to an overall feeling of comfort and satisfaction. While the hotel offers a simple setting, it maintains excellent cleanliness, and its proximity to restaurants adds to its appeal. Only minor issues, such as the occasional unusual smell from room furnishings, are remarked upon, but the cleanliness remains a standout feature for guests.
Staff
The Saville Hotel stands out for its commendable staff service, earning numerous positive remarks for their attentiveness and friendliness. Guests frequently describe the employees as highly attentive and polite, contributing significantly to their overall experience. The service is often praised as excellent, with the staff's welcoming and helpful demeanor being a highlight. Many guests note the staff's adeptness at going beyond their responsibilities to accommodate needs, reflecting a strong commitment to guest satisfaction. The front desk and reception staff, in particular, are often lauded for their kindness and efficiency. With polite and cordial interactions being a common theme, guests consistently feel well attended to during their stay. Although there are occasional comments about less helpful interactions at reception, the positive feedback overwhelmingly underscores the staff's friendliness and competence as key assets of the hotel.
Parking
The Saville Hotel offers the convenience of on-site parking, which is a notable advantage for guests. However, the parking facilities can be quite tight and present challenges in terms of maneuvering, especially given the narrow entrance to the garage. While parking is indeed included, the lot itself is small and can fill up quickly. Guests who have made reservations through certain platforms like Booking.com may also find that parking availability is not guaranteed. Despite these constraints, the parking area is well-maintained and clean, aligning with the hotel's overall emphasis on providing a quality experience.
No, Saville Hotel doesn't have any pool.
No, a spa isn't available at Saville Hotel.
No, Saville Hotel doesn't allow dogs.
Yes, parking facilities are available at Saville Hotel.