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Summary of reviewsSelina Aurora Sao Paulo is favorably positioned in downtown São Paulo, offering travelers the convenience of being near the Republica subway station and surrounded by a plethora of restaurants, bars, cafes and historical landmarks. The hotel is ideal for those looking to explore cultural attractions or enjoy the city's nightlife. While the neighborhood does present safety concerns, particularly at night, the hotel's clean, comfortable rooms, modern decor and friendly staff make it an attractive stay for those prioritizing centrality and urban experiences.
The breakfast offerings at the hotel draw mixed reactions. Many guests enjoy the quality, taste and variety of the a la carte options, which are particularly pleasing to vegetarians and vegans. The ambiance is enhanced by pleasant music and decor. Nevertheless, some guests find the breakfast pricey and service slow, which, along with occasional issues with cleanliness and portion sizes, temper the overall breakfast experience.
Dining at Selina Aurora Sao Paulo is generally well-received with the Green Kitchen restaurant praised for its flavorful vegan and vegetarian options. Guests appreciate the pleasant atmosphere of the dining and bar areas, as well as the range of common spaces available. Although the prices are on the higher side, the quality of food and service make it a delightful experience overall. Noise from the bar and its operating hours are minor drawbacks noted by some guests.
The hotel offers a range of accommodations that are described as spacious, well-decorated and modern. Rooms are clean and comfortable, although there are occasional issues with sound insulation, cleanliness and maintenance. Private rooms are generally praised for their size and views, while shared rooms offer practical features like individual storage space. Despite some hiccups, the hotel's unique decoration and attentive staff leave a positive impression on guests.
Cleanliness at Selina Aurora Sao Paulo varies with many guests noting clean and modern rooms, comfortable beds and tidy communal areas. However, some guests report issues with dirty bathrooms, mold, pests and occasional housekeeping lapses. Despite these concerns, instances of great cleanliness and organized spaces are also highlighted.
The staff at Selina Aurora Sao Paulo are widely praised for their friendliness, attentiveness and professionalism. Reception and security staff receive special commendations, contributing to a supportive and welcoming environment. While a few reviews mention slow service or unresponsiveness, the general consensus is positive.
The hotel's Wi-Fi generally performs well, especially in the coworking spaces, making it suitable for digital nomads and business travelers. However, the internet can be inconsistent, which may affect streaming services in rooms.
Selina Aurora Sao Paulo is family-friendly, offering rooms that accommodate up to eight people and featuring practical amenities like mini-fridges and TVs. Families appreciate the excellent service and well-prepared breakfasts.
The beds receive mostly positive reviews for comfort, clean linens and privacy features in shared rooms. Some minor issues like creaking sounds or inadequate bedding do arise, but overall, guests find the beds satisfactory.
Overall, Selina Aurora Sao Paulo is a solid three-star hotel with a prime location and various amenities that cater well to both leisure and business travelers, despite some areas needing improvement. Show more
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Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Small Hotel
Hotel for Yoga
3-Star Hotel
Room Types
Guest Reviews
Location
Selina Aurora Sao Paulo stands out for its prime downtown location in São Paulo, making it an attractive option for travelers who want to be in the heart of the city. Guests appreciate its close proximity to the Republica subway station, which facilitates easy transportation. The area is rich with restaurants, bars, cafes and several historical landmarks, offering ample opportunities for dining and sightseeing within walking distance.
The central location is particularly convenient for those attending events in the city or keen on exploring cultural attractions like museums, parks and theaters. The hotel is also well-suited for visitors interested in Sao Paulo's vibrant nightlife with plenty of options for entertainment.
However, the surrounding neighborhood has its challenges. Many reviews indicate a significant safety concern with mentions of drug activity, homelessness and a generally risky atmosphere, especially at night. Despite the hotel's admirable security measures, guests are frequently warned to exercise caution when navigating the area after dark. Nonetheless, the hotel itself is praised for its cleanliness, comfortable rooms, modern decor and friendly staff, contributing to a positive stay experience overall.
For those who prioritize centrality and accessibility over the safety concerns of the downtown area, Selina Aurora Sao Paulo remains a solid choice, offering both convenience and a vibrant urban experience.
Breakfast
Selina Aurora Sao Paulo garners mixed impressions when it comes to its breakfast offerings.
Guests frequently praise the quality and taste, describing the breakfast as excellent, very delicious and very tasty. Particular highlights include a la carte options that are well served and an excellent continental breakfast with many choices. The ambiance with good music and pleasant decor, adds to the breakfast experience, making it light and enjoyable. For those who appreciate a vegetarian or vegan diet, the breakfast is perfectly suitable, though guests should be mindful as it is vegan by default.
However, there are notable criticisms particularly regarding cost and service. Many guests feel that the breakfast is pricey, especially since it is not included in the room rate. The service has been described as slow with some experiencing long waits for their meals which sometimes arrived cold. Additionally, the limited options and small portion sizes have left some guests wanting more. The cleanliness of the breakfast area has also been an issue on occasion with reports of dirty tables detracting from the dining experience.
In summary, while the breakfast at Selina Aurora Sao Paulo is often praised for its taste and quality, concerns regarding cost, service speed and portion sizes temper the overall guest experience.
Dinner
Selina Aurora Sao Paulo offers a delightful dining experience characterized by tasty and impressive food at its on-site establishments. The Green Kitchen restaurant receives particular praise for its wonderful and flavorful offerings with options available for vegan and vegetarian guests. Guests note that the restaurant and bar provide a pleasant atmosphere, complemented by various common spaces such as a tattoo parlor, cinema, bookstore and event areas.
Although the prices at both the restaurant and bar are considered somewhat high, the quality of the food and service is generally well-received. The restaurant on the ground floor near the reception is highlighted as especially amazing, contributing positively to the overall dining experience. However, some reviews mention noise from the bar and its operating hours as minor drawbacks.
The convenient location of the hotel makes it easy for guests to explore the city's many surrounding dining options. Despite some reviews noting the high costs and occasional industrial nature of the food, the dishes remain highly delicious and leave a lasting impression. The hotel's various fun activities and comfortable accommodations, along with its great location, enhance the overall pleasant and lively atmosphere.
Rooms
Selina Aurora Sao Paulo offers a diverse range of accommodations that present both strengths and areas for improvement. Guests frequently commend the hotel for its spacious, well-decorated and modern rooms with many noting the clean and comfortable environment. The personal touch in room decoration and amenities such as clean linens and towels, good air conditioning and comfortable beds significantly enhance the stay. The hotel's excellent location and attentive staff also receive high praise, making it a popular choice for many visitors.
Private rooms are noted for their size and comfort and some offer beautiful views. The shared rooms, while generally spacious and clean, provide individual storage space, making them practical for travelers. The kitchen and library facilities available to guests are appreciated as well.
However, several guests mention that the hotel falls short in some areas. Issues such as poor sound insulation, cleanliness inconsistency and maintenance problems are recurring themes. Some rooms, particularly standard ones, lack amenities like TV and mini-bars. There are reports of small rooms, old and loose floors, low water pressure and uncomfortably small mattresses in dorms. Concerns about hygiene, such as mold and occasional pests, along with inconsistent cleaning services, have been highlighted.
Despite some shortcomings, Selina Aurora Sao Paulo manages to leave a positive impression with its unique decoration, spacious layouts and overall comfort, offering a satisfactory stay for many travelers.
Beds
The beds at Selina Aurora Sao Paulo receive varied feedback from guests. A prevalent positive theme is the comfort provided by the beds. Many guests highlight that the beds are indeed very comfortable with good quality sheets, pillows and duvets. Some have even described the bed as "super comfortable" and praised the comfort of the mattresses and pillows, stating they were completely new. Cleanliness is another aspect that stands out with several reviewers noting that beds are clean and well-maintained, accompanied by clean bed linen.
The privacy curtains around beds in the shared rooms are particularly appreciated, offering guests a sense of seclusion. Some rooms also feature beds with personal storage options such as lockers and drawers, although it’s mentioned that these can sometimes make bedroom movement a bit tricky. Beds also have individual sockets, adding to the convenience.
Nevertheless, there are areas for improvement. A few beds reportedly didn’t have curtains and some guests found the bedding uncomfortable or of poor quality. Some beds suffered from minor issues such as creaking sounds, exposed slats and stained sheets or comforters. Additionally, there were occasional lapses in housekeeping with some beds being left unmade for new arrivals. The necessity to pay separately for towels and some linens also irked a few guests. Despite these drawbacks, the consensus leans towards satisfaction with comfort and amenities provided by the beds at the Selina Aurora Sao Paulo.
Cleanliness
Selina Aurora Sao Paulo has received mixed reviews regarding its cleanliness, yet some positive aspects shine through. Many guests praised the hotel for its clean and modern rooms, highlighting the clean bed linens, towels and the general tidiness of some communal areas. The comfortable beds and well-organized rooms have been particularly appreciated, providing guests with a pleasant and comfortable stay. Furthermore, daily cleanings and clean shared bathrooms were positively noted by several reviewers.
However, common complaints underscore issues with cleanliness in certain areas, particularly the hallways, bathrooms and specific guest rooms. Reports mention dirty bedding, moldy bathrooms and instances of cockroach infestations, reflecting a need for more rigorous cleaning practices. Some guests experienced unpleasant smells, such as chlorine, sewage or cigarette smoke, which detracted from their overall experience. Additionally, the lack of visible cleaning staff and inadequate housekeeping services with instances of rooms not being cleaned for days, was a recurring concern.
The bathrooms, in particular, garnered significant criticism for being dirty with mold on the walls, floors and ceilings and strong odors. Guests also reported dirty washrooms and toilets with several mentions of trash not being taken out and floors covered in hair remnants. Despite these issues, some guests acknowledged a passing level of cleanliness and highlighted occasional instances of great cleanliness and organized spaces.
Overall, while Selina Aurora Sao Paulo offers some clean and comfortable accommodations, many areas require improvement to meet guests’ expectations consistently.
Staff
The staff at Selina Aurora Sao Paulo receive notable praise for their friendliness, attentiveness and efficiency. Guests frequently mention the warm and supportive service they receive from various team members, including receptionists, security personnel and night clerks. Many highlight the excellent service during check-in and the prompt resolution of any issues encountered. The reception team, particularly noted for their helpfulness and professionalism, often goes out of their way to assist guests with special kudos given to members like Lucas for their courteous demeanor.
Despite occasional negative remarks about certain staff attitudes or unresponsiveness, the general consensus points towards a positive and welcoming environment fostered by the hotel's employees. Security staff are frequently mentioned for their professionalism and the comfort they provide, particularly when guests are outside the hotel.
The Green Kitchen restaurant at the hotel also garners high praise for both its service and quality. Overall, while there are a few scattered concerns about slow service or lack of information, the majority of reviews emphasize the supportive and attentive customer service provided by the team at Selina Aurora Sao Paulo.
Wi-Fi
Selina Aurora Sao Paulo offers a mixed experience when it comes to internet connectivity. This hotel features a coworking space that guests find ideal due to its consistently strong internet. Many reviews highlight the very good Wi-Fi signal throughout the premises, making it one of the better lodging options for digital nomads and those needing reliable internet access for work.
However, the quality of the Wi-Fi appears to be variable, especially when it comes to entertainment purposes. Some guests have noted that the internet did not work on the televisions, making it difficult for those wishing to stream services like Netflix. Several reviews indicate that the Wi-Fi can be temperamental with moments of poor internet access and instances where it didn't work properly.
Overall, while Selina Aurora Sao Paulo offers excellent connectivity in its coworking spaces and generally good Wi-Fi throughout the hotel, those looking to use internet-reliant room amenities should be prepared for potential inconsistencies. Despite these occasional issues, the dependable access in communal areas makes it a favorable choice for business travelers.
Family
Selina Aurora Sao Paulo offers a welcoming experience for families visiting the city. The hotel provides family rooms accommodating 6 to 8 people, making it a suitable choice for larger groups. Reviews highlight the superb service with special mention of staff members Lucas and Estebam for their exceptional hospitality.
Families commend the hotel for the great care provided during their stay, noting that the rooms are well-prepared and in good condition. A well-prepared breakfast adds to the pleasant experience, ensuring families start their day off right. The rooms feature practical amenities like a mini-fridge and TV and some have two bunk beds to comfortably fit up to four adults.
Overall, guests recommend Selina Aurora for its family-friendly atmosphere and excellent service, making it a solid choice for those traveling with children.
3 Star
Selina Aurora Sao Paulo offers a friendly and welcoming atmosphere with a top location that guests appreciate. The staff receive high marks for their helpfulness and hospitality, making for a very supportive stay. Breakfast is a la carte and praised as very good, accompanied by tasty food options, albeit at a somewhat higher cost.
The rooms are generally comfortable, fitting within the expectations of a three-star hotel, though some guests noted the absence of amenities such as TV and minibars. Despite a few concerns about hygiene and ventilation in the dormitories, the overall facilities, including a gym and conference rooms, meet three-star standards. The hotel accommodates business travelers with its functional amenities and services. Despite some drawbacks, the stay often exceeded guests' expectations for a three-star establishment.
Business
Selina Aurora Sao Paulo offers several excellent amenities and facilities tailored for business travelers. The standout feature is the organized coworking space, which boasts good internet connectivity and a functional structure. The presence of common use areas, including a café, shops and a mini market, adds to the convenience. Business travelers can find practical accessories on sale, which might come in handy during their stay.
The hotel provides a peaceful and functional working environment with clean and silent rooms available. Visitors also benefit from a herb garden situated within the coworking strata, which adds a refreshing touch for those seeking a break from their work routine. The availability of a comfortable restaurant further enhances the experience, offering a pleasant alternative for working.
Although the coworking space can become noisy and there were instances where it was used for filming unannounced, the overall atmosphere remains conducive to business activities. Guests are advised to reserve their co-working spaces in advance to ensure availability. Despite a few minor drawbacks, the facilities and services available make Selina Aurora Sao Paulo a reliable option for business-oriented stays.
Yoga
Selina Aurora Sao Paulo offers a range of leisure activities with a particular emphasis on their well-organized yoga programs. Guests have access to clean and functional yoga spaces, making it easy to enjoy classes and practice sessions. The yoga facilities include mats and are appreciated for being well-maintained. The hotel provides various leisure options within its premises, ensuring that guests have plenty of activities to choose from, including yoga, tours and massage offers. While a few guests indicated that scheduled yoga sessions were not always happening as expected, the overall feedback reflects a positive experience regarding the availability and quality of yoga amenities.
Dog Friendly
Selina Aurora Sao Paulo offers a pet-friendly environment that is well-maintained, making it an ideal choice for travelers with dogs. The hotel provides various leisure options for pets, ensuring that dogs have plenty of activities to keep them entertained. The surroundings are dog-friendly and the availability of dog beds adds to the comfort for pets. Guests have noted that their dogs particularly enjoyed the play area. Additionally, the presence of several cute puppies in the common areas adds to the welcoming atmosphere. The hotel also offers clean, connected rooms, contributing to a pleasant stay for both pets and their owners.
No, Selina Aurora Sao Paulo doesn't have any pool.
No, a spa isn't available at Selina Aurora Sao Paulo.
Yes, Selina Aurora Sao Paulo welcomes dogs.
No, parking facilities aren't available at Selina Aurora Sao Paulo.