ibis Sao Paulo Interlagos

Sao Paulo -23.67450900, -46.67825000 , Avenida Interlagos, 2215 (Show on Map)
7.9
Good


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Summary of reviewsThe Ibis São Paulo Interlagos consistently receives positive remarks for its strategic location and excellent accessibility. Positioned just 30 minutes by car from Congonhas Airport, it is especially favored by travelers due to its proximity to a large shopping mall, dining options and essential facilities. Motorsport fans find it convenient for visiting the nearby Interlagos racetrack. The hotel also benefits from nearby public transportation and major thoroughfares, making it an ideal base for business travelers and those attending events in the South Zone of São Paulo.

The breakfast experience at the hotel is well-received with guests praising the variety and quality, including fresh fruits, breads and excellent coffee. While some note it can be repetitive and slightly expensive, the attentive staff and good organization leave a largely positive impression. Dinner options, though mixed in feedback, offer a variety of choices with particular acclaim for the soups and stroganoff.

Rooms are described as clean and comfortable, though some find them small and basic. Guests appreciate the comfortable beds, effective showers and cleanliness, despite issues with dim lighting, noise and the need for some updates. The cleanliness of the hotel is generally praised with efficient housekeeping ensuring tidy rooms and common areas, though a few instances of lapses in maintenance and hygiene were noted.

The staff at Ibis São Paulo Interlagos are frequently commended for their attentiveness, friendliness and professionalism. Specific staff members receive special mentions for providing exemplary service. Despite occasional reports of unprofessional behavior, the overall guest experience is enhanced by the helpful and courteous staff.

Free Wi-Fi is available with some guests finding it reliable and adequate, though others report weak signals and connectivity issues. Parking is convenient but charged separately, which some guests find costly and unsatisfactorily communicated in the booking details. The valet service, however, is appreciated for being helpful and efficient.

The comfort of the beds is a highlight, though some guests mention issues with hard mattresses and unstable beds. Overall, the hotel offers a standard Ibis experience with familiar amenities, providing good value, particularly for families with children and business travelers. The facilities, while basic, are suitable for short stays with a notable cost-benefit ratio and a reputation for meeting business needs effectively.
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Room Types
Double Room Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a minibar, a wardrobe, parquet floors as well as city views. The unit has 1 bed.

Twin Room Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a wardrobe, parquet floors as well as city views. The unit offers 2 beds.

Standard Double Room with One Child Bed Providing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The air-conditioned triple room provides a flat-screen TV with cable channels, a minibar, a wardrobe, parquet floors as well as city views. The unit offers 1 bed.

Guest Reviews
7.9
Good
Location
Nestled in a prime spot, Ibis Sao Paulo Interlagos stands out for its excellent location, making it a popular choice among travelers. Situated just 30 minutes by car from Congonhas Airport, this hotel offers guests the convenience of proximity to essential facilities. Directly across from a large shopping mall, visitors have easy access to dining and shopping options, which greatly enhance the comfort and convenience of their stay.

The hotel is particularly well-suited for those visiting the Interlagos racetrack, as it is located nearby, providing an ideal base for motorsport enthusiasts. Additionally, the proximity to Parque da Mônica and various event venues makes it a strategic choice for individuals with specific destinations in the region.

Public transportation is readily accessible with bus stops situated next to the hotel and the area's accessibility is further complemented by close connections to major thoroughfares. Guests appreciate the sense of security, the convenient lobby bar and overall ease of access to different parts of Sao Paulo.

For business travelers or those attending events, the hotel's strategic location proves to be a significant asset, enabling effortless commutes. The property is also nestled close to multiple dining options and supermarkets, adding to its appeal for those looking to explore or conduct business in the South Zone of Sao Paulo. Renowned for its excellent breakfast and friendly staff, Ibis Sao Paulo Interlagos promises a comfortable stay backed by its superb location.

Breakfast
Guests at ibis Sao Paulo Interlagos have varied opinions about the hotel's breakfast. Many commend the breakfast, describing it as very good, delicious with a broad variety of options including fruits, breads, croissants and tasty coffee. Some particularly noted that the breakfast was better than expected, well-served and better than many resorts, highlighting attentive staff and good organization.

However, some feedback suggests areas for improvement. Several guests pointed out that breakfasts can be repetitive, a standard Ibis offering, lacking in variety and sometimes not up to the expected quality. Issues such as cold eggs, limited options, dirty coffee machines and unclean breakfast areas were also mentioned. Pricing was noted as a downside by a few with the breakfast being separate from the stay cost and some finding it expensive given the quality and quantity offered.

Despite these criticisms, the overall portrayal of the breakfast remains positive, reflecting it as a satisfactory start to the day for most guests. The breakfast experience at ibis Sao Paulo Interlagos appears to be generally appreciated but with room for improvement in some respects.

Dinner
The dining experience at ibis Sao Paulo Interlagos receives mixed feedback from guests. On the positive side, the hotel provides a variety of meal options for dinner, including pizzas, soups and stroganoff with the soups and stroganoff being particularly praised for their excellent quality. Dinner prices are generally considered fair, though guests have expressed concerns about the high cost of drinks. The restaurant, conveniently located next to the reception, offers easy access to food. However, some guests noted that the food often appears to be reheated frozen meals served in small quantities and mentioned that lunch and dinner options can seem incomplete, often lacking salads and natural juices. Additionally, there were complaints about the restaurant’s QR code not working and the overall cost of meals being on the higher side, despite breakfast being well-served and varied.

Rooms
The 'ibis Sao Paulo Interlagos' offers rooms that are generally comfortable and clean, though they are often described as quite small and basic. Many guests appreciated the comfortable beds and pillows, as well as the effective shower and hot water. Additionally, the rooms were frequently noted for their good organization and cleanliness with some reviewers mentioning fresh and fragrant sheets.

However, several aspects detracted from the overall experience. The rooms often suffer from dim lighting and could benefit from better amenities and some renovation. Noise from nearby traffic and adjacent rooms was also a common issue due to thin walls and poor window acoustics. Many of the TVs were outdated and some amenities like face towels were sometimes missing.

Despite these drawbacks, the hotel's convenient location and efficient cleaning service left some guests satisfied, particularly for short stays. The staff received praise for their helpfulness, contributing to an overall positive impression for many travelers.

Beds
At ibis São Paulo Interlagos, guests consistently highlight the comfort of the beds, describing them as good, excellent and super comfortable. Many found the beds to be inviting and conducive for a pleasant sleep, emphasizing how comfortable they felt during their stay. Some also appreciated the bedding and noted the great size of the beds, reinforcing the overall appeal of the sleeping arrangements.

However, there were mixed experiences as well. A portion of guests reported issues with the beds, mentioning discomfort from very hard or thin mattresses. A few particularly criticized the beds as unstable, creaky and sometimes even hostel-like, which made their sleep less restful. There were also remarks about low-quality beddings and pillows, which added to their dissatisfaction.

In summary, while many guests find the beds at ibis São Paulo Interlagos comfortable and satisfactory, there are a number of concerns regarding bed stability, mattress quality and overall comfort that the hotel may need to address to ensure a consistently restful experience for all.

Cleanliness
The cleanliness at ibis Sao Paulo Interlagos has received a mix of feedback from guests. On the positive side, numerous reviews praise the hotel for its impeccable hygiene with many describing the rooms as very clean, comfortable and well-maintained. Impressive attention to cleanliness is noted in both the rooms and the common areas, including the breakfast area and bathrooms, which are often highlighted as very clean. Guests also appreciated the fresh, fragrant rooms and the efficient housekeeping service, ensuring a tidy and pleasant environment.

However, the feedback isn't uniformly positive. A portion of guests found the general cleaning standards lacking with specific mentions of hair strands in bathrooms, sticky floors and occasional bad odors in the rooms. Some guests reported maintenance issues such as shower leaks and questioned the overall hygiene in parts of the hotel. While many enjoyed a neat and polished experience, it’s evident that the hotel has inconsistencies that affect its overall cleanliness reputation. Despite this, the convenience of the location and the courteous service often complement the cleanliness aspects positively noted by several visitors.

Staff
The reviews of the ibis Sao Paulo Interlagos hotel paint a predominantly positive picture of the staff, highlighting their attentiveness, kindness and professionalism. Guests frequently mention the employees' patience and the efficient customer service they receive. The reception team, in particular, is commended for their friendliness and helpfulness with specific praises for individuals like Danilo and Amanda for their exemplary service.

The night staff and valets also receive high marks for their courtesy and prompt resolution of issues. Housekeeping and overall hotel service is complimented for their attentiveness and readiness to cater to guests' needs, although there are occasional negative remarks regarding the behavior of some staff members, particularly in the morning and specific incidents like unkept breakfast areas.

Despite a few isolated instances of unprofessional behavior and a lack of empathy, the majority of the reviews reflect a well-intentioned and hard-working staff dedicated to providing a comfortable and pleasant stay for their guests. Exceptional service and a welcoming, polite attitude seem to be the norm, making the staff a significant asset to the hotel’s overall guest experience.

Wi-Fi
The WiFi experience at ibis Sao Paulo Interlagos offers a mixed bag of impressions. On a positive note, guests have pointed out that the hotel provides free WiFi and mentioned instances where the internet quality and Wi-Fi are deemed reliable, characterized by booming internet. However, several guests have also encountered issues such as weak signals, slow speeds and difficulties connecting devices. While some can access the internet fine, albeit with weak performance, others found the Wi-Fi either poor or non-existent during their stay.

Parking
The parking situation at ibis Sao Paulo Interlagos offers both positives and challenges for guests. On the positive side, many appreciate the convenience of the on-site parking and the helpfulness of the valet service. The parking is described as quiet and there is a good parking policy in place. Guests have found the valet parking and hotel services, including the reception and breakfast staff, to be top-notch and pleasant.

However, several points of contention arise, mainly regarding the parking fees. It's noted that parking is not included in the room rate and is instead charged separately, which is a point of disappointment for some guests. The fees are often considered higher than expected for hotel guests, leading to confusion and dissatisfaction, especially since this is not clearly communicated in the booking information.

Additionally, the parking arrangement is somewhat unconventional as it is linked with the mall next door, adding another layer of complexity. Guests need to pay a daily rate of R$ 35.00 and there are incidents where the courtesy valet service was limited to 12 hours, demanding an additional fee afterward. Concerns have been raised about accessibility, as some guests reported they could not access the basement parking due to the elevators being turned off.

In conclusion, while the parking facilities are generally good and the valet service is appreciated, clearer communication about the fees and conditions, as well as better alignment with guest expectations, could improve the overall experience.

3 Star
The Ibis São Paulo Interlagos offers the standard Ibis experience with familiar amenities such as comfortable beds, minibar, cable TV, mirror, wardrobe with hangers and air conditioning. The facilities are basic but neat, making it a suitable choice for short stays, especially for those on a tighter budget. Guests appreciate the very good cost-benefit ratio, noting that it is one of the best options in São Paulo for families with children. While some feel the accommodation does not fully meet three-star standards and mention a lack of room service, many recommend the hotel for its overall value and satisfactory offerings.

Business
The ibis Sao Paulo Interlagos appears to be a solid choice for business travelers with multiple reviews highlighting its suitability for work-related stays. It is described as good for business trips and many guests noted that it met their business needs efficiently. Facilities are basic but sufficient for most business purposes and the hotel's positioning is convenient for business activities. While the check-in process could use improvement, the staff receive high marks for their accommodating and valuable services. The internet is provided quickly, although some amenities like house slippers might be missed. The overall ambiance is one of simplicity and conviviality, which seems to resonate well with the needs of business guests.


No, ibis Sao Paulo Interlagos doesn't have any pool.

No, a spa isn't available at ibis Sao Paulo Interlagos.

Yes, ibis Sao Paulo Interlagos welcomes dogs.

Yes, parking facilities are available at ibis Sao Paulo Interlagos.

No, ibis Sao Paulo Interlagos doesn't have a gym.

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