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Hotels with Swimming Pool and Pool Lap Lanes in Schaumburg
18 HOTELS IN AND AROUND SCHAUMBURGRanking can be influenced by the commissions we receive.18 hotels nearby!
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Pool
Heated Pool
Indoor Pool
Pool Lap Lanes
Golf
Sustainability Journey
Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG10.9 km from Schaumburg
Hotel in Rosemont IL
8.0
Very GoodFrom $112
$
Info
Summary of reviews
The Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG, is praised for its strategic and convenient location. Guests frequently highlight the hotel's proximity to Chicago O'Hare International Airport, the Donald E. Stephens Convention Center, the Rosemont Theatre and the Fashion Outlets of Chicago, making it an ideal choice for travelers attending events, shopping or looking for easy airport access. Complimentary shuttle services and nearby public transportation add to the convenience, enhancing the overall guest experience.
Breakfast at the hotel receives positive remarks for its quality, taste and variety with several guests describing it as delicious and excellent. Vegan options and a good selection of fruit are particularly appreciated. Despite some complaints about the lack of gluten-free options, high costs and the absence of free breakfast, when it meets expectations, it leaves a lasting positive impression.
Dinner experiences are generally favorable, especially at the bar, where the quality and taste of food are highlighted. However, limited restaurant hours, the absence of room service and basic menu choices are points of contention for some guests. Despite these issues, the overall dining experience is often satisfactory.
Rooms at the Crowne Plaza are praised for being spacious, clean and comfortable with guests enjoying the quiet atmosphere and plush beds. However, some rooms are described as outdated and in need of repairs with issues like poorly functioning AC units and musty odors mentioned. Nevertheless, the combination of space and comfort remains a significant positive aspect of the guestrooms.
Cleanliness receives mixed reviews. While many guests describe the hotel as very clean and fresh, there are occasional issues with thoroughness in cleaning and outdated facilities. Nonetheless, the hotel's efforts to maintain cleanliness are appreciated by many.
The staff consistently receives high praise for their friendliness, helpfulness and professionalism. From check-in to check-out, guests commend the efficient, welcoming service provided by the front desk, management, shuttle drivers and restaurant staff, significantly enhancing the overall guest experience.
The gym and pool receive mixed feedback. The gym is valued for its availability but needs better maintenance and more diverse equipment. The indoor pool is appreciated for its size and operating hours but suffers from issues like cold water and occasional maintenance lapses.
Parking presents some challenges. While some guests find parking convenient, many are displeased with the high fees and occasional difficulties in finding a spot. Issues with multiple parking charges and a need for better parking garage maintenance are noted by several guests.
The beds in the hotel are widely praised for their comfort with many guests describing them as soft and cozy, contributing to a restful sleep experience. However, occasional complaints about bed firmness and size do surface but do not significantly impact overall satisfaction.
While the hotel is advertised as a four-star property, some guests feel it falls short in certain areas, particularly in terms of maintenance and cleanliness. However, the price-quality ratio is deemed reasonable and the location is highly appreciated, making it a value-for-money option for many travelers.
Finally, the Crowne Plaza is highly favored by business travelers due to its convenient location near the convention center and airport. The hotel provides a functional office setup, making it suitable for those attending meetings and conferences, despite some connectivity issues in the business center.
Overall, the Crowne Plaza Chicago O'Hare Hotel & Conference Center offers a mix of positive experiences, particularly noted for its location, staff service and comfortable accommodations, while certain areas like dining hours, room maintenance and parking fees could use improvement.
Breakfast at the hotel receives positive remarks for its quality, taste and variety with several guests describing it as delicious and excellent. Vegan options and a good selection of fruit are particularly appreciated. Despite some complaints about the lack of gluten-free options, high costs and the absence of free breakfast, when it meets expectations, it leaves a lasting positive impression.
Dinner experiences are generally favorable, especially at the bar, where the quality and taste of food are highlighted. However, limited restaurant hours, the absence of room service and basic menu choices are points of contention for some guests. Despite these issues, the overall dining experience is often satisfactory.
Rooms at the Crowne Plaza are praised for being spacious, clean and comfortable with guests enjoying the quiet atmosphere and plush beds. However, some rooms are described as outdated and in need of repairs with issues like poorly functioning AC units and musty odors mentioned. Nevertheless, the combination of space and comfort remains a significant positive aspect of the guestrooms.
Cleanliness receives mixed reviews. While many guests describe the hotel as very clean and fresh, there are occasional issues with thoroughness in cleaning and outdated facilities. Nonetheless, the hotel's efforts to maintain cleanliness are appreciated by many.
The staff consistently receives high praise for their friendliness, helpfulness and professionalism. From check-in to check-out, guests commend the efficient, welcoming service provided by the front desk, management, shuttle drivers and restaurant staff, significantly enhancing the overall guest experience.
The gym and pool receive mixed feedback. The gym is valued for its availability but needs better maintenance and more diverse equipment. The indoor pool is appreciated for its size and operating hours but suffers from issues like cold water and occasional maintenance lapses.
Parking presents some challenges. While some guests find parking convenient, many are displeased with the high fees and occasional difficulties in finding a spot. Issues with multiple parking charges and a need for better parking garage maintenance are noted by several guests.
The beds in the hotel are widely praised for their comfort with many guests describing them as soft and cozy, contributing to a restful sleep experience. However, occasional complaints about bed firmness and size do surface but do not significantly impact overall satisfaction.
While the hotel is advertised as a four-star property, some guests feel it falls short in certain areas, particularly in terms of maintenance and cleanliness. However, the price-quality ratio is deemed reasonable and the location is highly appreciated, making it a value-for-money option for many travelers.
Finally, the Crowne Plaza is highly favored by business travelers due to its convenient location near the convention center and airport. The hotel provides a functional office setup, making it suitable for those attending meetings and conferences, despite some connectivity issues in the business center.
Overall, the Crowne Plaza Chicago O'Hare Hotel & Conference Center offers a mix of positive experiences, particularly noted for its location, staff service and comfortable accommodations, while certain areas like dining hours, room maintenance and parking fees could use improvement.
Categories
Pool
Indoor Pool
Pool Lap Lanes
Business
Parking
$
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Summary of reviews
The Westin Chicago Lombard is favorably positioned in the Chicago suburbs, offering guests a strategic and convenient location. Proximity to shopping venues like Yorktown Mall, various dining options, and swift access to major interstates enhances the experience for both leisure and business travelers. The ease of reaching downtown Chicago further adds to its appeal as a versatile destination.
Guests frequently commend the hotel for its spacious, modern rooms, emphasizing cleanliness, comfort, and updated amenities. The luxurious beds are especially noted for their heavenly comfort, contributing to restful stays. The hotel maintains high standards of cleanliness, creating a serene and inviting environment complemented by the modern design and ample amenities like mini-fridges and microwaves.
While the breakfast offerings receive mixed reviews, many appreciate the delicious meals at the on-site Holy Mackeral restaurant and the convenience of having a Starbucks on-premises. Some guests expressed a desire for a buffet-style breakfast, but the overall dining experience is enhanced by varied options.
The Westin Chicago Lombard's staff receive high praise for their friendliness, professionalism, and attention to guest needs. Their warm hospitality significantly enhances the visitor experience, making the stay welcoming and relaxing.
The pool area is a popular feature, particularly praised for its generous size, perfect water temperature, and cleanliness. The indoor pool, hot tub, and workout room provide enjoyable leisure options, especially appreciated by families.
Parking is another strong point, with guests benefiting from spacious, accessible, and often free parking, facilitating a hassle-free experience. This amenity adds convenience to the overall stay, aligning well with the hotel's accessible location.
In summary, The Westin Chicago Lombard stands out for its convenient location, modern and comfortable accommodations, exemplary staff service, and welcoming atmosphere for families. With its excellent amenities and pleasant ambiance, the hotel emerges as an attractive choice for travelers seeking a well-rounded, enjoyable stay.
Guests frequently commend the hotel for its spacious, modern rooms, emphasizing cleanliness, comfort, and updated amenities. The luxurious beds are especially noted for their heavenly comfort, contributing to restful stays. The hotel maintains high standards of cleanliness, creating a serene and inviting environment complemented by the modern design and ample amenities like mini-fridges and microwaves.
While the breakfast offerings receive mixed reviews, many appreciate the delicious meals at the on-site Holy Mackeral restaurant and the convenience of having a Starbucks on-premises. Some guests expressed a desire for a buffet-style breakfast, but the overall dining experience is enhanced by varied options.
The Westin Chicago Lombard's staff receive high praise for their friendliness, professionalism, and attention to guest needs. Their warm hospitality significantly enhances the visitor experience, making the stay welcoming and relaxing.
The pool area is a popular feature, particularly praised for its generous size, perfect water temperature, and cleanliness. The indoor pool, hot tub, and workout room provide enjoyable leisure options, especially appreciated by families.
Parking is another strong point, with guests benefiting from spacious, accessible, and often free parking, facilitating a hassle-free experience. This amenity adds convenience to the overall stay, aligning well with the hotel's accessible location.
In summary, The Westin Chicago Lombard stands out for its convenient location, modern and comfortable accommodations, exemplary staff service, and welcoming atmosphere for families. With its excellent amenities and pleasant ambiance, the hotel emerges as an attractive choice for travelers seeking a well-rounded, enjoyable stay.
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Pool
Heated Pool
Indoor Pool
Pool Lap Lanes
Family
Business
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Pool
Pool Lap Lanes
Golf
Business
DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove15.0 km from Schaumburg
Hotel in Downers Grove IL
8.3
Very GoodFrom $121
$
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Summary of reviews
The DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove garners positive reviews across multiple categories, establishing itself as an appealing choice for various types of travelers. Its location is highly praised for its convenience and accessibility, situated near major highways and the Metra train station, which is complemented by a shuttle service. This provides guests easy access to attractions both locally and in Chicago, with numerous dining and shopping options nearby. Free parking and on-site amenities such as Starbucks further enhance its appeal, making it a comfortable and convenient base for visitors.
Breakfast offerings, while subject to additional charges, receive commendation for their quality, particularly the made-to-order omelette station and pancakes, served in a spacious and comfortable dining area. Guests find the cleanliness of the hotel to be exceptional, with immaculate rooms and lobby areas enhancing the welcoming atmosphere. The suite-style rooms offer ample space and amenities such as mini-fridges and microwaves, suitable for extended stays and family visits. The bedding contributes to a restful experience, often highlighted for its comfort and quality.
The staff at the DoubleTree Suites receives frequent praise for their friendliness and attentiveness, contributing significantly to guest satisfaction. Their hospitality, combined with thoughtful touches like cookies and Starbucks coffee, is often mentioned as memorable. The pool area adds an extra layer of relaxation, with well-maintained facilities and extended hours accommodating various guest schedules. Families find the hotel particularly welcoming, enjoying spacious suites and family-friendly activities like swimming lessons.
Business travelers appreciate the strategic location near corporate offices and the hotel's responsiveness to professional needs, including shuttle services and seminar facilities. Overall, with its clean environment, comfortable rooms, and exceptional staff, the DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove consistently meets the expectations of guests, making it a favored choice for families, individuals, and business travelers alike.
Breakfast offerings, while subject to additional charges, receive commendation for their quality, particularly the made-to-order omelette station and pancakes, served in a spacious and comfortable dining area. Guests find the cleanliness of the hotel to be exceptional, with immaculate rooms and lobby areas enhancing the welcoming atmosphere. The suite-style rooms offer ample space and amenities such as mini-fridges and microwaves, suitable for extended stays and family visits. The bedding contributes to a restful experience, often highlighted for its comfort and quality.
The staff at the DoubleTree Suites receives frequent praise for their friendliness and attentiveness, contributing significantly to guest satisfaction. Their hospitality, combined with thoughtful touches like cookies and Starbucks coffee, is often mentioned as memorable. The pool area adds an extra layer of relaxation, with well-maintained facilities and extended hours accommodating various guest schedules. Families find the hotel particularly welcoming, enjoying spacious suites and family-friendly activities like swimming lessons.
Business travelers appreciate the strategic location near corporate offices and the hotel's responsiveness to professional needs, including shuttle services and seminar facilities. Overall, with its clean environment, comfortable rooms, and exceptional staff, the DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove consistently meets the expectations of guests, making it a favored choice for families, individuals, and business travelers alike.
Categories
Pool
Indoor Pool
Pool Lap Lanes
Golf
Sustainability Journey
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Summary of reviews
The Hyatt Lodge Oak Brook Chicago is a luxurious hotel with a wonderful location surrounded by beautiful scenery, including wooded areas, water ponds and amazing outdoor spaces. The hotel staff stands out for their exceptional customer service with guests describing them as very friendly, accommodating and helpful. The hotel offers a fantastic pool and spa with many guests raving about its size and beauty. The hotel is family-friendly with accommodating staff and a large pool area. While some guests experienced discomfort with the beds, most found them comfortable and cozy. Overall, guests found the hotel to be a clean and comfortable respite with friendly staff and good internet.
Categories
Pool
Indoor Pool
Pool Lap Lanes
Golf
Sustainability Journey
Hilton Chicago Oak Brook Hills Resort & Conference Center16.2 km from Schaumburg
Resort in Oak Brook IL
8.7
Very GoodFrom $163
$
Info
Summary of reviews
Situated amidst lush greenery, Hilton Chicago Oak Brook Hills Resort & Conference Center is celebrated for providing a tranquil escape paired with magnificent views and an expansive golf course, appealing to leisure and business travelers alike. Its strategic location offers quick access to downtown Chicago, shopping, and dining, effortlessly combining convenience with a serene and upscale environment. The property features well-lit, safe grounds backed by complimentary parking, outdoor pools, and meticulously maintained facilities, earning its status as a prime destination in the area.
Guests are welcomed into clean and comfortable accommodations that offer spacious layouts, cozy beds, and ample workspace, often boasting scenic views of the golf course. The efficient check-in process is enhanced by a team of friendly and attentive staff committed to ensuring a pleasant stay. Although a few rooms are noted for needing updates, the overall experience is characterized by a spacious, well-kept environment, particularly in the luxurious king corner rooms featuring large windows and abundant workspace.
The resort earns high praise for its cleanliness, with immaculate bathrooms and rooms maintaining a delightful ambiance. The clean indoor pool and fitness facilities further contribute to the welcoming atmosphere, complemented by courteous staff who enhance the overall experience. While there have been minor issues such as billing discrepancies, the majority of visitors enjoy a peaceful and top-tier venue.
The warmth and friendliness of the staff significantly enrich the overall experience, with personnel often described as helpful, courteous, and eager to ensure guest satisfaction. Standouts such as Mary, Chelsea, and Willie receive special acknowledgment for their exceptional service. Despite isolated communication concerns, the staff is predominantly responsive and welcoming, creating an inviting atmosphere.
The resort’s pool facilities offer a luxurious and enjoyable experience, featuring both indoor and outdoor swimming options that are well-maintained and spacious. The indoor pool’s warmth and the vibrant atmosphere of the outdoor pool, enhanced by a DJ on weekends, provide a unique retreat. Guests appreciate the addition of drink stations and attentive service by the outdoor pool, making it a preferred spot for relaxation and entertainment.
Overall, the Hilton Chicago Oak Brook Hills Resort & Conference Center is highly recommended for its beautiful location, excellent amenities, cleanliness, and outstanding staff, making it a standout destination for those seeking comfort and quality.
Guests are welcomed into clean and comfortable accommodations that offer spacious layouts, cozy beds, and ample workspace, often boasting scenic views of the golf course. The efficient check-in process is enhanced by a team of friendly and attentive staff committed to ensuring a pleasant stay. Although a few rooms are noted for needing updates, the overall experience is characterized by a spacious, well-kept environment, particularly in the luxurious king corner rooms featuring large windows and abundant workspace.
The resort earns high praise for its cleanliness, with immaculate bathrooms and rooms maintaining a delightful ambiance. The clean indoor pool and fitness facilities further contribute to the welcoming atmosphere, complemented by courteous staff who enhance the overall experience. While there have been minor issues such as billing discrepancies, the majority of visitors enjoy a peaceful and top-tier venue.
The warmth and friendliness of the staff significantly enrich the overall experience, with personnel often described as helpful, courteous, and eager to ensure guest satisfaction. Standouts such as Mary, Chelsea, and Willie receive special acknowledgment for their exceptional service. Despite isolated communication concerns, the staff is predominantly responsive and welcoming, creating an inviting atmosphere.
The resort’s pool facilities offer a luxurious and enjoyable experience, featuring both indoor and outdoor swimming options that are well-maintained and spacious. The indoor pool’s warmth and the vibrant atmosphere of the outdoor pool, enhanced by a DJ on weekends, provide a unique retreat. Guests appreciate the addition of drink stations and attentive service by the outdoor pool, making it a preferred spot for relaxation and entertainment.
Overall, the Hilton Chicago Oak Brook Hills Resort & Conference Center is highly recommended for its beautiful location, excellent amenities, cleanliness, and outstanding staff, making it a standout destination for those seeking comfort and quality.
Categories
Pool
Indoor Pool
Pool Lap Lanes
Outdoor Pool
Golf
Sustainability Journey
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Pool
Indoor Pool
Pool Lap Lanes
Ski
Business
Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG16.8 km from Schaumburg
Hotel in Crystal Lake IL
8.6
Very GoodFrom $102
$
Info
Categories
Pool
Pool Lap Lanes
Golf
Ski
From $112
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Info
Categories
Pool
Heated Pool
Indoor Pool
Children's Pool
Pool Lap Lanes
Golf
Honeymoon
From $308
$
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Summary of reviews
The Hotel & Athletic Club at Midtown is a convenient option for travelers, thanks to the free onsite parking that is consistently praised by guests. Although some point out the need to validate parking frequently or the potential dangers of the garage, most appreciate the added convenience. While it's notable that the hotel doesn't offer handicapped-friendly parking, the availability of free parking otherwise is a definite plus.
Categories
Pool
Heated Pool
Indoor Pool
Pool Lap Lanes
Outdoor Pool
Luxury
Spa
Holiday Inn Chicago Mart Plaza River North, an IHG Hotel24.0 km from Schaumburg
Hotel in Chicago IL
8.5
Very Good$
Info
Categories
Pool
Heated Pool
Indoor Pool
Pool Lap Lanes
Honeymoon
Family
$
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Categories
Pool
Indoor Pool
Children's Pool
Pool Lap Lanes
Business
Accessible
From $485
$
Info
Soaring 92 stories above the Loop and North Michigan Avenue, Trump International Hotel & Tower Chicago offers its guests a higher level of luxury with unrivaled hospitality. A total of 339 graciously appointed guestrooms and suites welcome you with custom designed furnishings, floor-to-ceiling windows and fully equipped kitchens.
Summary of reviews
The Trump International Hotel & Tower Chicago is highly praised by guests for its exceptional facilities and services. Visitors have described their stay as wonderful, amazing, superb and perfect. The spacious rooms, great location and outstanding views of the Chicago River from the landmark building make it a top choice for travelers. The helpful and friendly staff also received praise from guests. Overall, the hotel is highly recommended as the best in town.
Categories
Pool
Heated Pool
Panoramic View Pool
Pool Lap Lanes
Dog Friendly
Dog Play Area
Honeymoon
InterContinental Chicago Magnificent Mile by IHG24.6 km from Schaumburg
Hotel in Chicago IL
8.2
Very GoodFrom $276
$
Info
Summary of reviews
The InterContinental Chicago Magnificent Mile by IHG, is a must-stay destination in Chicago for those wanting to experience traditional grandeur with a touch of luxury. Guests have raved about the hotel's beautiful decor and charming indoor pool, while the king luxury suites have received nothing but praise for their stunning beauty. Although some comments highlighted the hefty price tag, guests have noted that the hotel is well worth it with excellent staff and great overall experience. It's the perfect location for a luxurious stay in the heart of Chicago.
Categories
Pool
Indoor Pool
Pool Lap Lanes
Luxury
Honeymoon
$
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Summary of reviews
The Buckingham Hotel in Chicago is a prime location for exploring the city with easy access to transit stations and popular attractions. The hotel is situated on the top floor of the Financial Building, offering breathtaking views of the city and Lake Michigan. Guests have praised the cleanliness, spaciousness and comfort of the rooms with many highlighting the beautiful views. The staff is accommodating and friendly, making guests feel welcome upon arrival. While the breakfast received mixed reviews, it is still considered a great bonus considering the price paid. The hotel boasts a well-appointed gym and beautiful pool, although limited access and early closing times have been reported. The parking situation can be challenging, but manageable. Overall, The Buckingham Hotel offers a great choice for those looking for a short stay in the city with excellent location and stunning views.
Categories
Pool
Pool Lap Lanes
Parking
EV charging stations
3 Star
$
Info
Loews Chicago Hotel, situated near Navy Pier and the Magnificent Mile, offers guests spectacular city skyline and lake views in a luxurious setting. With 400 guestrooms, including 25 luxury suites, the hotel provides various amenities such as ETA Restaurant Bar, Lobby Lounge and Flavor by Loews Chicago Hotel, ensuring an authentic culinary experience. The hotel also features 31,000 square feet of indoor and outdoor meeting space, catering to events of all sizes with its award-winning services. Guests can enjoy personalized services, including complimentary shoe shines and experienced concierge assistance, making their stay comfortable and memorable.
Summary of reviews
Loews Chicago Hotel is a fantastic choice for families looking for a luxurious and kid-friendly stay. The hotel's staff is incredibly helpful and accommodating, especially when traveling with children. The hotel's popularity among families is evident in the frequently overcrowded pool, but this only adds to the fun atmosphere. Children rated the hotel a 10 out of 10 and Loews provides a great selection of gifts for kids. While some guests noted that water was not provided for free in rooms and the rooms were a bit small for families of four, these were minor issues compared to the overall positive experience. Your kids are sure to have a blast and make new friends at Loews Chicago Hotel.
Categories
Pool
Heated Pool
Indoor Pool
Pool Lap Lanes
Luxury
Sustainability Journey
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Info
Summary of reviews
The Sheraton Grand Chicago Riverwalk is a highly praised downtown hotel offering an excellent location with easy access to major city attractions such as Millennium Park, Navy Pier and Michigan Avenue. Guests frequently commend the convenient proximity to the Riverwalk, abundant dining options and scenic river views, framing it as a prime spot for exploring Chicago’s vibrant surroundings.
Breakfast at the hotel receives favorable remarks for its quality and variety, though priced higher than expected. Guests highlight an excellent buffet and specific in-house café delights; however, some contend the costs, especially for children and during weekends. Similarly, dinner experiences are positively noted for fresh and flavorful options with commendable staff service and a pleasant bar ambiance. The high cost of food and limited variety are occasional criticisms.
The rooms are admired for their comfort and spectacular views of the river. Guests appreciate their spaciousness and cleanliness, but note the necessity for updates and better maintenance with some issues of wear and tear, non-draining bathtubs and lack of amenities like mini-fridges. The friendly, professional staff often garner high praise, enhancing the overall guest experience with standout service from specific employees.
Cleanliness levels receive mixed reviews. While many guests report spotless bathrooms and well-kept facilities, consistency in housekeeping services is an area needing improvement. Issues such as incomplete cleaning and improper restocking of amenities were noted.
The gym ranks high among guests, described as spacious and well-equipped, providing a satisfactory workout setting with additional perks like gym towels. Similarly, the pool, although small and sometimes crowded, offers a pleasant heated indoor swimming experience with nice views.
Parking, however, is a notable downside with high fees and challenging navigation, detracting from the overall convenience. Families find the hotel welcoming, suitable for both children and pets with helpful staff making their stay enjoyable, despite occasionally inadequate sleeping arrangements.
The comfortable beds receive compliments for cleanliness and comfort, although some guests feel the bed sizes are smaller than expected. For business travelers, the hotel provides a productive environment with necessary facilities and reliable Wi-Fi, although meeting rooms may require temperature adjustments.
The absence of complimentary Wi-Fi and the additional costs attached are significant negative points. Guests expect free internet services in a modern hospitality setting and the lack of it, combined with frequently poor connectivity, detracts from an otherwise positive stay.
Overall, Sheraton Grand Chicago Riverwalk stands out for its location, exceptional service and comfortable accommodations, appealing predominantly to tourists and business travelers despite some areas requiring attention and improvement.
Breakfast at the hotel receives favorable remarks for its quality and variety, though priced higher than expected. Guests highlight an excellent buffet and specific in-house café delights; however, some contend the costs, especially for children and during weekends. Similarly, dinner experiences are positively noted for fresh and flavorful options with commendable staff service and a pleasant bar ambiance. The high cost of food and limited variety are occasional criticisms.
The rooms are admired for their comfort and spectacular views of the river. Guests appreciate their spaciousness and cleanliness, but note the necessity for updates and better maintenance with some issues of wear and tear, non-draining bathtubs and lack of amenities like mini-fridges. The friendly, professional staff often garner high praise, enhancing the overall guest experience with standout service from specific employees.
Cleanliness levels receive mixed reviews. While many guests report spotless bathrooms and well-kept facilities, consistency in housekeeping services is an area needing improvement. Issues such as incomplete cleaning and improper restocking of amenities were noted.
The gym ranks high among guests, described as spacious and well-equipped, providing a satisfactory workout setting with additional perks like gym towels. Similarly, the pool, although small and sometimes crowded, offers a pleasant heated indoor swimming experience with nice views.
Parking, however, is a notable downside with high fees and challenging navigation, detracting from the overall convenience. Families find the hotel welcoming, suitable for both children and pets with helpful staff making their stay enjoyable, despite occasionally inadequate sleeping arrangements.
The comfortable beds receive compliments for cleanliness and comfort, although some guests feel the bed sizes are smaller than expected. For business travelers, the hotel provides a productive environment with necessary facilities and reliable Wi-Fi, although meeting rooms may require temperature adjustments.
The absence of complimentary Wi-Fi and the additional costs attached are significant negative points. Guests expect free internet services in a modern hospitality setting and the lack of it, combined with frequently poor connectivity, detracts from an otherwise positive stay.
Overall, Sheraton Grand Chicago Riverwalk stands out for its location, exceptional service and comfortable accommodations, appealing predominantly to tourists and business travelers despite some areas requiring attention and improvement.
Categories
Pool
Heated Pool
Indoor Pool
Pool Lap Lanes
Sustainability Journey
Family
Categories
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