Hilton Scranton & Conference Center
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Summary of reviewsThe Hilton Scranton & Conference Center is highly regarded by guests for a variety of reasons, making it a popular choice for travelers. Centrally located in downtown Scranton, the hotel provides easy access to cultural attractions, dining options, and shops, making exploration convenient and enjoyable. Guests appreciate the beautiful and safe environment surrounding the hotel, adding to its appeal for both business and leisure visitors.
One of the standout features is the breakfast experience, praised for its wide variety of options and the exceptional service provided by staff, including chef Carl, who is noted for his crafted made-to-order omelets. The breakfast buffet, which includes favorites like pancakes and French toast, caters to adults and children alike, though it comes at an additional cost.
Guests also commend the spaciousness and comfort of the rooms, emphasizing the cleanliness and quiet environment that facilitate relaxation. Despite some mentions of dated furnishings and occasional maintenance issues, the well-maintained public areas and friendly staff significantly contribute to a positive stay. The hotel's commitment to cleanliness is consistently acknowledged, with guests feeling secure and comfortable throughout their visit.
The staff at Hilton Scranton & Conference Center are frequently praised for their friendliness and professionalism, going above and beyond to accommodate guest needs. The pool and gym facilities enhance the overall experience, offering clean, well-maintained amenities for both relaxation and fitness activities.
Parking is generally viewed as convenient, with an accessible garage that guests find easy to navigate, albeit with a fee. The beds at the hotel are particularly noted for their comfort, contributing to a restful stay that leaves guests satisfied.
Overall, the Hilton Scranton & Conference Center is celebrated for its excellent location, attentive service, and comfortable accommodations, ensuring that guests have a memorable and pleasant experience during their visit to Scranton.
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One of the standout features is the breakfast experience, praised for its wide variety of options and the exceptional service provided by staff, including chef Carl, who is noted for his crafted made-to-order omelets. The breakfast buffet, which includes favorites like pancakes and French toast, caters to adults and children alike, though it comes at an additional cost.
Guests also commend the spaciousness and comfort of the rooms, emphasizing the cleanliness and quiet environment that facilitate relaxation. Despite some mentions of dated furnishings and occasional maintenance issues, the well-maintained public areas and friendly staff significantly contribute to a positive stay. The hotel's commitment to cleanliness is consistently acknowledged, with guests feeling secure and comfortable throughout their visit.
The staff at Hilton Scranton & Conference Center are frequently praised for their friendliness and professionalism, going above and beyond to accommodate guest needs. The pool and gym facilities enhance the overall experience, offering clean, well-maintained amenities for both relaxation and fitness activities.
Parking is generally viewed as convenient, with an accessible garage that guests find easy to navigate, albeit with a fee. The beds at the hotel are particularly noted for their comfort, contributing to a restful stay that leaves guests satisfied.
Overall, the Hilton Scranton & Conference Center is celebrated for its excellent location, attentive service, and comfortable accommodations, ensuring that guests have a memorable and pleasant experience during their visit to Scranton.
Hotel near Ski Resorts
Situated in downtown Scranton, this hotel offers comprehensive amenities and conference facilities. It is a suitable option for visitors who want to combine skiing at Montage Mountain with city conveniences.
Dog Friendly Hotel
This hotel is a popular choice, offering pet-friendly rooms and nearby grassy areas for pet relief. It ensures both you and your dog have a comfortable stay.
Hotel with Swimming Pool
The Hilton Scranton & Conference Center has a swimming pool. It is a full-service hotel and conference center, making it suitable for both leisure and business travelers.
Indoor Pool Pool Lap Lanes
Business Hotel
The Hilton offers conference facilities and services suitable for business events. It is a full-service hotel with amenities tailored to business travelers.
Hotel with Parking
The Hilton Scranton & Conference Center provides parking facilities for guests. Its central location makes it easy to access nearby attractions.
Hotel with Gym
The Hilton Scranton & Conference Center features a fitness center for guests looking to maintain their workout routine while traveling. It is a full-service hotel with comprehensive amenities.
3-Star Hotel
The hotel is close to Steamtown National Historic Site and offers an indoor pool, a golf course and a gym.
Hotel with Indoor Pool
Features a well-maintained indoor pool and a fitness center. The hotel is known for its spacious rooms and suites, providing a comfortable and upscale experience.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Accessible Hotel
Hotel with Pool Lap Lanes
Guest Reviews
Nestled in the heart of Scranton, the Hilton Scranton & Conference Center boasts a location that consistently earns high praise from its guests. The hotel is perfectly positioned in the center of town, making it an ideal base for exploring the city's cultural and culinary offerings. Guests appreciate the walking distance to a variety of restaurants, bars, shops, and key attractions, including the Scranton Cultural Center, Steamtown, and other must-see destinations. Easy access to highways and proximity to the university further enhance its allure for both business and leisure travelers. The hotel is noted for its beautiful area, clean surroundings, and a safe environment, ensuring peace of mind for those strolling the downtown streets. With a convenient location close to everything a visitor might need, Hilton Scranton provides a blend of comfort and accessibility that makes it a top choice for travelers looking to experience all that Scranton has to offer.
The breakfast experience at Hilton Scranton & Conference Center has garnered various opinions from guests, with a noticeable emphasis on positive aspects. Many guests found the breakfast to be excellent and appreciated the wide variety of options available. Carl, the chef, received special mentions for being welcoming and making superb made-to-order omelets that many guests found delightful. The breakfast buffet was described as great, with options that catered to both adults and children, including pancakes and French toast to order.
Despite some criticisms regarding the breakfast being greasier or saltier than expected, and the fact that it was not included in the room rate, the overall impression of the breakfast offerings remained favorable. Guests appreciated the friendly and energetic staff, who contributed to a pleasant dining experience. The presence of a breakfast café with convenient options added to the positive feedback, as did the availability of freshly brewed Starbucks coffee, which was a hit among those looking for a quick morning boost.
While one review mentioned limited initial breakfast offerings, guests who paid extra seemed to feel it was worthwhile due to the variety and quality of food provided. Ultimately, the breakfast at this hotel stands out as a highlight for many guests, leaving them satisfied and ready to start their day.
At the Hilton Scranton & Conference Center, the rooms generally receive positive remarks from guests who appreciate their spaciousness and cleanliness. Many have found the rooms to be comfortable and quiet, providing a relaxing environment for both leisure and business travelers. The hotel is praised for its cozy beds and the generous room sizes that ensure comfort. Some guests also highlight lovely city views from their rooms and note the availability of well-appointed suites as a plus.
Despite these positive aspects, there are areas that could benefit from attention. Several guests reported that some rooms appear dated, with worn furniture and outdated plumbing fixtures, which occasionally led to issues such as clogged toilets and inconsistent air conditioning. There were also occasional reports of minor cleanliness concerns and a lack of hot water during some stays. The hotel’s maintenance and aesthetics, including facets like the carpets and ceiling, are mentioned as aspects that could use updating to enhance the overall guest experience. However, the hospitality and friendliness of the staff, along with the commendable upkeep of public areas, contribute positively to guests' stays.
The Hilton Scranton & Conference Center has garnered praise for its exceptional comfort, particularly in its bedding. Guests frequently describe the beds as comfortable, with some remarking on their incredible coziness. The pillows have also received commendations, standing out as some of the best hotel pillows encountered, offering a soft alternative to typical foam cushions. Visitors appreciate the combination of the comfy beds and the cleanliness of the rooms, which contribute to a restful stay. The overall service provided by the polite and helpful staff enhances the experience, ensuring a pleasant and convenient stay for guests seeking relaxation and comfort during their travels.
Hilton Scranton & Conference Center consistently receives praise for its cleanliness, maintaining a reputation as a clean and comfortable haven in downtown Scranton. Guests often highlight the clean rooms and overall cleanliness of the property, noting that the hotel is well kept and recently updated. The staff is described as kind and approachable, contributing to a welcoming atmosphere. Visitors appreciate the clean and inviting lobby, as well as the spacious and neat rooms, which make for a relaxing stay. Despite occasional mentions of rooms needing a bit more attention, the efforts taken by the staff to ensure cleanliness are recognized and valued. The hotel’s central location adds convenience to its excellent guest experience. Overall, the Hilton Scranton & Conference Center is commended for its attention to cleanliness and the comfort it offers, ensuring guests feel safe and at ease during their stay.
At the Hilton Scranton & Conference Center, guests consistently highlight the exceptionally friendly and accommodating nature of the staff. From the front desk to the restaurant, hospitality flows through the veins of individuals like Tyler, Emily, and Zach, who are noted for their professionalism and kindness. Whether it's arranging special needs, managing unexpected requirements, or simply welcoming guests with warmth, the team goes above and beyond to make every visitor feel comfortable and valued. The staff's courteous and helpful demeanor extends to all levels, showcasing excellent customer service skills. Despite a rare mention of an unfriendly encounter, the overwhelming sentiment is that the team is dedicated to creating a positive and memorable experience for everyone.
The Hilton Scranton & Conference Center boasts a delightful pool facility that draws positive attention from its guests. Many found the pool area to be clean, well-maintained, and a highlight of their stay, offering both fun and relaxation. Guests frequently praised the heated pool and jacuzzi, noting their ample size and comfortable temperatures, which contributed greatly to the enjoyment of families and individuals alike. The hot tub also received commendations for providing an effective relaxation experience. With attentive, kind staff and a clean gym located conveniently on the first floor, the overall pool area is well-liked by visitors. Despite some minor issues like sediment on the pool floor or overly hot water in the whirlpool, the overall sentiment reveals that the pool and its amenities significantly enhance the hotel experience, leaving guests with fond memories of their time in the water.
At Hilton Scranton & Conference Center, guests have generally found the parking experience to be convenient, with options that are easy to navigate. Many reviews highlight the accessible parking garage and the straightforward process to park, with the location being close to the hotel. Although parking isn't free, the rate of $15 per night is considered reasonable by several guests, especially given the location and timing of their stay. The parking garage, while not attached, offers unlimited access due to validation provided by the hotel, which many view as a perk. Some guests find the cost of parking to be an inconvenience, expressing a wish for it to be included in the room fee, yet the staff is noted for being accommodating and helpful, particularly when specific needs arise. Overall, despite a few concerns about the additional charge, the ease and convenience of parking have been positively received.
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Location
Breakfast
Despite some criticisms regarding the breakfast being greasier or saltier than expected, and the fact that it was not included in the room rate, the overall impression of the breakfast offerings remained favorable. Guests appreciated the friendly and energetic staff, who contributed to a pleasant dining experience. The presence of a breakfast café with convenient options added to the positive feedback, as did the availability of freshly brewed Starbucks coffee, which was a hit among those looking for a quick morning boost.
While one review mentioned limited initial breakfast offerings, guests who paid extra seemed to feel it was worthwhile due to the variety and quality of food provided. Ultimately, the breakfast at this hotel stands out as a highlight for many guests, leaving them satisfied and ready to start their day.
Rooms
Despite these positive aspects, there are areas that could benefit from attention. Several guests reported that some rooms appear dated, with worn furniture and outdated plumbing fixtures, which occasionally led to issues such as clogged toilets and inconsistent air conditioning. There were also occasional reports of minor cleanliness concerns and a lack of hot water during some stays. The hotel’s maintenance and aesthetics, including facets like the carpets and ceiling, are mentioned as aspects that could use updating to enhance the overall guest experience. However, the hospitality and friendliness of the staff, along with the commendable upkeep of public areas, contribute positively to guests' stays.
Beds
Cleanliness
Staff
Pool
Parking
Yes, Hilton Scranton & Conference Center has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes.
No, a spa isn't available at Hilton Scranton & Conference Center.
Yes, Hilton Scranton & Conference Center welcomes dogs.
Yes, parking facilities are available at Hilton Scranton & Conference Center.
Yes, Hilton Scranton & Conference Center has a gym.
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