Hillcrest Inn

Seaside, 118 North Columbia Street45.994885,-123.928007(Show on Map)
8.5
Very Good
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Checkin - Checkout datesWed, 11 Nov - Thu, 12 Nov11 Nov - 12 Nov
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
Hillcrest Inn is highly acclaimed for its exceptional location, just a block away from the beach and a short walk from downtown Seaside, offering guests seamless access to sandy shores, local shops and a variety of attractions. The hotel's central position provides a perfect balance between the beach and the main streets, making it an ideal base for exploring the area. Complementing its prime location, the Inn's rooms are well-maintained, clean and comfortable with some even offering charming ocean views and cozy fireplaces. The staff, including mentions of standout team members Ruth and Ashley, receive consistent praise for their friendliness and helpfulness, enhancing the welcoming atmosphere of the hotel. Many guests appreciated the unique breakfast concept featuring pastries, coffee and a variety of snacks available throughout the day, although some wished for more diverse options like protein items. The cleanliness of both rooms and common areas was a recurring highlight in reviews with guests noting the well-kept and tidy environment—despite the property's slightly dated appearance. The comfort of the beds received mixed reviews; many found them very comfortable, while others had issues with noisy or lumpy mattresses. However, the overall positive experience tended to overshadow these minor concerns. Additionally, the Hillcrest Inn's pet-friendly policies earn high praise with thoughtful amenities and a welcoming attitude towards dogs, ensuring a comfortable stay for both pets and their owners. In conclusion, Hillcrest Inn stands out for its unbeatable location, cleanliness, comfortable rooms, remarkable staff and pet-friendly atmosphere, making it a superb choice for travelers visiting Seaside.
Categories
Health & Safety
Questionnaire
Answers last updated by Hillcrest Inn
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?No
Do you perform temperature checks upon guests' arrivals?No
Do you ensure contactless check-in/check-out?Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically?No
Can guests access their room entrance directly from outside the hotel without entering the lobby?Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out?Yes, for 5 hours.
Is there an option for no in-room housekeeping during a guest's stay?Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?Yes
Does the cleaning crew wear appropriate personal protective equipment?Yes
Do you sanitize the common areas?Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?No
Are luggage trolleys sanitized after each use?Yes
Do you sanitize guests' keys/cards?Yes
Do you provide thorough cleaning of the rooms?Yes
Are all employees trained and monitored to follow a cleaning protocol?Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?Yes
Limitations
Are elevator rides limited?There are no elevators
Is furniture in public areas arranged to allow more space for distancing?Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?No
Does the hotel operate at a limited capacity?No
Does the hotel accept domestic bookings only?No
Do you allow people who don't stay or work at the hotel to enter its premises?No
Do you allow people who don't stay at the hotel to enter the rooms?No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?Yes, New hours: Check-in: 16:00 - Check-out: 10:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff?Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?Yes
Do you provide disinfecting wipes in each room?No
Are there hand sanitizing stations throughout the hotel?Yes
Is there a sanitizing sprayer for shoes outside each room?No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?Yes
Do you use physical distancing markers?Yes
Do you use delivery robots to get stuff to guests' rooms?No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?No
Are rugs removed from guest rooms?No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?Yes
Are air purification and sanitization devices installed?No
Are linens, towels and laundry washed in accordance with the official guidelines?Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests?No
Do you offer single-serve options instead of buffets for breakfast?No
Do you offer contactless delivery for in-room dining?No
Has there been a person appointed to supervise the correct implementation of the measures?Yes
Do you check temperature for all onsite staff on a scheduled basis?Yes
Do your staff practice social distancing guidelines?Yes
Are there dedicated isolation zones on property?Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?Yes
Details: All staff that are suspected or confirmed cases are required o self quarantine at home 14 days.
Is there a doctor available either on-site or on-call?No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?There is no breakfast or snacks available. No use of sauna. No use of ice machines.
Has the hotel closed during the pandemic?Yes
Reopening Date: 06/05/2020
Show more...
Free Wi-Fi
Beach
Parking
Check-in - Check-out
Check In:
16:00 - 21:00
Check Out:
08:00 - 11:00
Facilities
Parking
Pets allowed
Sauna
Golf course (within 3 km) (additional charge)
Non-smoking rooms
Laundry (additional charge)
Family rooms
Free parking
Internet services
BBQ facilities
Heating
WiFi
Free WiFi
Non-smoking throughout
Snack bar
Parking on site
Board games/puzzles
Kids' outdoor play equipment
Accessible parking
Pet bowls
Outdoor furniture
Picnic area
Beach
Key access
Smoke alarms
CCTV in common areas
Fire extinguishers
Staff follow all safety protocols as directed by local authorities
Hand sanitizer in guest accommodation and key areas
First aid kit available
Cashless payment available
Invoice provided
Room Types
Deluxe Junior SuiteFeaturing gas log fireplace and kitchenette,this spacious suite includes cable TV. Pets are not allowed in this room.
Deluxe Junior Suite - Dog FriendlyThis suite features a kitchenware, air conditioning and fireplace. This room is located on the ground floor. Please note that you need to contact the property to confirm the stay with your pet.
Family Bungalow - Dog FriendlyThis family room has a seating area, microwave and kitchenware. This room is located on the ground floor. Please note that you need to contact the property to confirm the stay with your pet.
Deluxe King RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as an outdoor dining area. The unit has 1 bed.
Budget Double RoomGuests will have a special experience as this double room offers a fireplace. Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room features a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.
Standard King Room - Dog FriendlyThis double room has a barbecue, cable TV and microwave. This room is pet friendly. Please note that you need to contact the property to confirm the stay with your pet.
Queen Room - Dog FriendlyThis double room features a microwave, flat-screen TV and barbecue. Please note that you need to contact the property to confirm the stay with your pet.
Standard Queen Room - Dog FriendlyThis double room has a barbecue, microwave and tea/coffee maker. This room is pet friendly. Please note that you need to contact the property to confirm the stay with your pet.
Deluxe King Room - Dog FriendlyThis double room features air conditioning, fireplace and seating area. Please note that you need to contact the property to confirm the stay with your pet.
Economy Double Room - Dog FriendlyThis double room has a barbecue, dining area and DVD player. Please note that you need to contact the property to confirm the stay with your pet.
Queen Room with Spa Bath - Dog FriendlyThis double room features a tea/coffee maker, spa bath and microwave. This room is pet friendly. Please note that you need to contact the property to confirm the stay with your pet.
Deluxe Double Room with Extra Bed - Dog FriendlyThis double room has a DVD player, kitchen and oven. This room is pet friendly. Please note that you need to contact the property to confirm the stay with your pet.
CottageThis bungalow's special feature is the fireplace. This bungalow consists of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the fully equipped kitchen. The bungalow also offers a barbecue. The air-conditioned bungalow provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as garden views. The unit offers 2 beds.
Deluxe King SuiteThe fireplace is a top feature of this suite. Guests will find a stovetop, kitchenware, a microwave and a toaster in the fully equipped kitchenette. The suite also includes a barbecue. This air-conditioned suite comes with a dining area, a flat-screen TV with cable channels a tea and coffee maker and an outdoor dining area. The unit has 1 bed.
Family BungalowThe fireplace is a top feature of this family room. The family room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the well-fitted kitchen. The family room also includes a barbecue. Featuring an outdoor dining area, this family room also offers a dining area and a flat-screen TV. The unit has 3 beds.
Junior SuiteGuests will have a special experience as the suite provides a fireplace. The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. Guests will find a stovetop, kitchenware, a microwave and a tea and coffee maker in the well-equipped kitchenette. The suite also offers a barbecue. This suite has a seating area, a dining area, flat-screen TV, as well as chocolate for guests. The unit offers 3 beds.
Guest Reviews
8.5
Very Good
Review Summaries
Summarized by AI
Location
Hillcrest Inn enjoys an enviable location, celebrated by numerous guests for its impressive proximity to the beach and downtown Seaside. Positioned just a block away from the ocean, it offers seamless access to the sandy shores and is mere steps from the Seaside promenade. Guests appreciate the convenience of being close to local shops, restaurants and attractions, such as the aquarium, making it an ideal base for exploring the area. The hotel's central location places guests within easy walking distance of downtown shopping, dining spots and the city's main attractions. Reviewers consistently highlight the perfect balance of being close to both the beach and the main streets with some noting it takes just a few minutes to reach either spot. Moreover, the Hillcrest Inn is frequently praised for its well-maintained and clean rooms, providing a comfortable stay. Complementing its prime location is the friendly and helpful staff, who contribute to the hotel's welcoming atmosphere. For those seeking convenience and accessibility to Seaside’s highlights, Hillcrest Inn stands out as a superb choice, offering both a strategic location and excellent service.
Breakfast
Hillcrest Inn received feedback for its breakfast offerings, often praised for its availability of pastries, coffee and a variety of snacks found at the reception and lobby. Guests noted the concept of having snacks and access to sweet treats throughout the day as a pleasant addition, enhancing their stay. The simple and cute small breakfast areas were appreciated with mentions of delicious coffee and small cakes served in the morning being a nice touch. Free snack breakfasts provided a convenient start to the day, although some guests wished for more diverse options, such as protein items including hard-boiled eggs, yogurt and cheese. Despite a few reviews noting the lack of a substantial breakfast, the overall impression was positive, highlighting the unique and flexible snack-based concept offered at Hillcrest Inn.
Rooms
The guest reviews for Hillcrest Inn highlight a generally positive experience regarding the rooms. Many guests appreciated that the rooms were nice, clean and comfortable with some newly renovated to enhance their appeal. The larger rooms were particularly noted for having enough space for a full table seating up to four people and some even had the added charm of a real fireplace and views of the ocean. Beds were frequently described as very comfortable, ensuring a restful stay. Some guests found the rooms cozy and homely, making them feel welcome. Practical amenities such as stocked supplies and Samsung smart TVs were also appreciated. The Inn's proximity to the beach, dining and shops added to its convenience and family-friendly atmosphere. However, there were a few remarks about occasional issues. Some rooms were mentioned as small and in need of repairs and a few guests noted unpleasant smells and dampness. Despite these minor setbacks, overall, the clean and inviting ambiance of most rooms, combined with great customer service and the Inn's advantageous location, provided a satisfying and enjoyable experience for most visitors.
Beds
Guest feedback on the beds at Hillcrest Inn reveals a mixed experience. Many guests found the beds to be very comfortable, noting that they offered a good night's rest. Phrases like very comfortable, comfy beds and the most comfortable bed were common among positive comments. However, some guests did point out several areas for improvement. There were mentions of beds being noisy, squeaky or lumpy with several reviews describing them as either too soft or too firm. Specific complaints included mattresses being too thin or mattresses on stand-up frames which added to discomfort. Noisy surroundings, from both within the hotel and outside, were additional concerns that detracted from the overall sleep quality for some visitors. Overall, while a number of guests enjoyed a comfortable experience, inconsistencies in the quality and comfort of the beds were evident, suggesting a need for some updates and improvements to ensure a consistently good experience for all guests.
Cleanliness
Nestled close to the beach and the heart of town, Hillcrest Inn offers a solid reputation for cleanliness, consistently meeting and exceeding guests' expectations. Reviewers frequently highlight the very clean and well-kept rooms which welcome visitors with a warm and inviting atmosphere. Facilities are maintained to high standards, providing a neat and tidy environment. The friendly and accommodating staff contribute to the positive experience by promptly responding to guests' needs without being intrusive. The pleasant blend of a clean, comfortable stay and the convenient location makes it an attractive option for those seeking proximity to both the beach and downtown. While the property shows some signs of being dated, the exceptional cleanliness of the rooms and common areas makes it a cozy and reliable choice for travelers. Despite minor issues such as occasional sand in the sheets or a missed spot here and there, the overall cleanliness receives strong praise. Guests are particularly impressed with the room conditions upon arrival, often noting the space as exceedingly clean and well-stocked. In summary, Hillcrest Inn, combining cleanliness, comfort and a prime location near the beach and town, ensures a satisfying stay for its guests.
Staff
The reviews for Hillcrest Inn consistently highlight the exceptional friendliness and helpfulness of the staff. Guests praised the hospitality, citing incredible kindness and a welcoming atmosphere that made them feel right at home. The manager and front desk team, including standout mentions of Ruth and Ashley, were noted for their outstanding care, attentiveness and accommodation. The staff's genuine friendliness, along with their proactive approach to guest comfort, created a family-oriented atmosphere that resonated with many visitors. Overall, the employees at Hillcrest Inn significantly enhanced the guest experience with their warmth and dedication.
Wi-Fi
The guest reviews of Hillcrest Inn consistently indicate that the hotel's wifi service is suboptimal. Many visitors experienced spotty and inconsistent connectivity with mentions of the internet lagging frequently. Guests noted that the wifi often cut in and out, lacked range and was generally slow. While it is appreciated that the WiFi is free, it appears to be marginal in quality. Overall, guests felt that the internet service could have been much better.
Dog Friendly
Hillcrest Inn stands out as a remarkably pet-friendly accommodation, warmly welcoming dogs with open arms. Guests have consistently noted the exceptional hospitality of the staff, who not only accommodate but also show a genuine enthusiasm for their four-legged visitors. The hotel offers thoughtful amenities for pets, including welcome bowls, poop bags, towels, pee pads and treats, ensuring that dogs have everything they need for a comfortable stay. The lobby is equipped with treats and entertainment options for a quiet evening in, making it a cozy retreat for both pets and their owners. Conveniently, Hillcrest Inn provides a list of nearby dog-friendly restaurants, allowing guests to explore the local area without leaving their pets behind. Special attention is given to guests with unique needs, such as those traveling with elderly or particularly energetic dogs, showcasing the staff's understanding and willingness to go the extra mile. An on-site lawn offers a convenient space for dogs to exercise and relieve themselves, adding to the ease of the stay. Overall, Hillcrest Inn excels at creating a welcoming atmosphere for dogs and their owners, ensuring a delightful and hassle-free stay for all.
FAQ
No, Hillcrest Inn doesn't have any pool.
No, a spa isn't available at Hillcrest Inn.
No, Hillcrest Inn doesn't allow dogs.
Yes, parking facilities are available at Hillcrest Inn.
No, Hillcrest Inn doesn't have a gym.
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