Holiday Inn Seattle DWTN Lake Union by IHG
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Summary of reviewsHoliday Inn Seattle DWTN Lake Union by IHG, is widely appreciated for its central location in the heart of Seattle, offering easy access to major city attractions such as the Space Needle, Museum of Pop Culture, Climate Pledge Arena, Seattle Center and Pike Place Market. Guests find the proximity to these landmarks and the convenience of walking to popular spots a significant advantage, making it an ideal base for sightseeing. The neighborhood is also noted for its safety, cleanliness and the availability of nearby restaurants and a park, adding to overall comfort.
The hotel's rooms are often described as spacious and clean with comfortable beds, well-stocked amenities like refrigerators, microwaves and coffee machines and a pleasant aroma in the linens. Despite some occasional complaints about dated decor, inadequate lighting and minor cleanliness issues, the general consensus is that the rooms offer a comfortable and functional stay. Daily housekeeping and the effective use of space make the rooms suitable for families and general travelers alike.
Guest reviews highlight the professionalism and friendliness of the hotel staff with individuals at the reception and management often receiving commendations for their courteous service and attentiveness. This high level of service enhances the guest experience significantly with staff frequently going out of their way to address issues and provide assistance, making check-in and check-out processes smooth and pleasant.
However, the hotel's breakfast experience leaves much to be desired. Many guests have expressed disappointment over the lack of an on-site breakfast service and high prices at the nearby café. The quality of the food and service has also been criticized, leading to a generally unsatisfactory experience for those expecting breakfast to be included in their stay.
Similarly, dinner options at the attached restaurant, Toast to Toast, receive mixed reviews with many guests finding the food quality unsatisfactory and the prices high for what is offered. The limited menu, inconsistent restaurant hours and occasional poor service further contribute to a less than ideal dining experience.
When it comes to cleanliness, the hotel generally fares well with guests noting the clean and comfortable accommodations. Although there are occasional lapses in room cleaning, the overall feedback is positive, emphasizing the attentive and friendly housekeeping staff.
Additional amenities such as free wifi and parking are essential considerations for guests. The wifi service receives mixed reviews with some guests experiencing connectivity issues. The underground parking garage, while secure and convenient, comes with additional costs and can be tight for larger vehicles.
The hotel also caters well to families, offering spacious rooms and convenient in-room amenities. While some specific issues like a worn-out sofa bed were noted, overall feedback indicates a favorable environment for family stays.
In conclusion, Holiday Inn Seattle DWTN Lake Union by IHG, is praised for its strategic location, comfortable rooms and excellent staff service, making it a suitable choice for both leisure and family travelers. However, improvements in dining options and breakfast service could enhance the overall guest experience.
Categories
The hotel's rooms are often described as spacious and clean with comfortable beds, well-stocked amenities like refrigerators, microwaves and coffee machines and a pleasant aroma in the linens. Despite some occasional complaints about dated decor, inadequate lighting and minor cleanliness issues, the general consensus is that the rooms offer a comfortable and functional stay. Daily housekeeping and the effective use of space make the rooms suitable for families and general travelers alike.
Guest reviews highlight the professionalism and friendliness of the hotel staff with individuals at the reception and management often receiving commendations for their courteous service and attentiveness. This high level of service enhances the guest experience significantly with staff frequently going out of their way to address issues and provide assistance, making check-in and check-out processes smooth and pleasant.
However, the hotel's breakfast experience leaves much to be desired. Many guests have expressed disappointment over the lack of an on-site breakfast service and high prices at the nearby café. The quality of the food and service has also been criticized, leading to a generally unsatisfactory experience for those expecting breakfast to be included in their stay.
Similarly, dinner options at the attached restaurant, Toast to Toast, receive mixed reviews with many guests finding the food quality unsatisfactory and the prices high for what is offered. The limited menu, inconsistent restaurant hours and occasional poor service further contribute to a less than ideal dining experience.
When it comes to cleanliness, the hotel generally fares well with guests noting the clean and comfortable accommodations. Although there are occasional lapses in room cleaning, the overall feedback is positive, emphasizing the attentive and friendly housekeeping staff.
Additional amenities such as free wifi and parking are essential considerations for guests. The wifi service receives mixed reviews with some guests experiencing connectivity issues. The underground parking garage, while secure and convenient, comes with additional costs and can be tight for larger vehicles.
The hotel also caters well to families, offering spacious rooms and convenient in-room amenities. While some specific issues like a worn-out sofa bed were noted, overall feedback indicates a favorable environment for family stays.
In conclusion, Holiday Inn Seattle DWTN Lake Union by IHG, is praised for its strategic location, comfortable rooms and excellent staff service, making it a suitable choice for both leisure and family travelers. However, improvements in dining options and breakfast service could enhance the overall guest experience.
Hotel near Golf Courses
This hotel in South Lake Union offers convenient access to Interbay Golf Course. It also provides reasonable driving times to other Seattle municipal golf facilities, including Jefferson Park Golf Course and West Seattle Golf Course, catering to golf enthusiasts.
3-Star Hotel
Located in the South Lake Union area, this Holiday Inn offers a convenient stay with easy access to downtown Seattle. With amenities like a bar, it caters to both leisure and business travelers. Its proximity to Lake Union and nearby attractions makes it a desirable option.
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Guest Reviews
Located in the heart of Seattle, the Holiday Inn Seattle DWTN Lake Union by IHG, boasts a prime location that receives consistent praise from its guests. Most reviews highlight the hotel's close proximity to major city attractions, making it an ideal base for exploring. Key attractions like the Space Needle, Museum of Pop Culture, Climate Pledge Arena, Seattle Center and Pike Place Market are within walking distance, providing easy access for guests who want to maximize their sightseeing time.
The hotel is also noted for its convenience to downtown Seattle with many tourists appreciating the ability to reach popular spots on foot. The centrality of the location is often described as perfect, fantastic and amazing, indicating high levels of satisfaction among visitors. Additionally, the property's accessibility is enhanced by good bus connections, facilitating easy travel around the city.
Beyond its strategic placement, guests have commended the hotel for being situated in a safe and clean neighborhood. The surroundings include a park and nearby restaurants, adding to the convenience and comfort of the stay. With positive remarks about the hotel’s location being a recurrent theme, it’s clear that this Holiday Inn serves as an excellent choice for travelers looking to experience Seattle’s main attractions with ease.
At the Holiday Inn Seattle DWTN Lake Union, breakfast seems to be a recurring point of contention among guests. Although some appreciated the option of complimentary breakfast, many reviews conveyed disappointment. There isn't breakfast available directly at the hotel; instead, patrons must rely on a connected or nearby café, which often proves unsatisfactory. Guests frequently mentioned a lack of breakfast inclusion despite advertisements suggesting otherwise, leading to confusion and dissatisfaction.
The cost of breakfast was noted as high with several reviews describing the quality as subpar, sometimes even leading to food poisoning. Service in the café was often slow with reports of long wait times and incorrect or missing orders. It's worth noting that drinks are not included in the breakfast package, which only covers limited entrees for up to two people, adding to the overall expense and frustration.
Given these points, while some guests found the breakfast place next door to be acceptable with a versatile menu and good customer service, the majority seemed to find the breakfast experience lacking, pointing out issues with late opening times, high prices and overall poor service. For guests prioritizing breakfast as part of their hotel stay, particularly included in their booking, this hotel might fall short of expectations.
Guests' experiences with the dining options at the Holiday Inn Seattle DWTN Lake Union reveal a mixed picture. While there are some positives such as good dinner service previously experienced by some and the availability of recommended pizza places which guests seemed to appreciate, the overall sentiment leans towards dissatisfaction. Many reviews pointed out issues with the quality and availability of food at the connected restaurant, known as Toast to Toast. The food was often described as bad or mediocre with some finding it pricey for what was offered. Besides the limited menu, the restaurant's hours were a concern, particularly its late opening time. There were also comments about insufficient staffing and poor service, both for breakfast and dinner. Guests also faced challenges with the lack of nearby restaurants, which was noted as inconvenient.
Additionally, while reviews did mention some positives like the provision of a coffee machine in rooms and helpful front desk staff providing restaurant directions and umbrellas, the overall consensus is that the hotel's dining options could use significant improvement to meet guests' expectations.
Holiday Inn Seattle DWTN Lake Union offers rooms that guests generally describe as spacious and clean. Many found the beds to be very comfortable with large rooms that fit families well. The rooms are well-equipped, featuring amenities like refrigerators, microwaves and coffee machines, making for a convenient stay. Daily cleaning keeps the rooms tidy and guests often noted the pleasant smell of linens and the overall cleanliness.
However, some rooms appear dated and decor could use an update. A number of guests mentioned dark rooms due to inadequate lighting or views of walls, which made the rooms feel gloomy even during the day. Some also faced minor issues such as malfunctioning doors, low toilet seats and occasional noise from the street. Additionally, a few rooms had not been cleaned properly prior to check-in.
Despite these drawbacks, the general consensus points towards comfortable rooms with good-sized beds and modern conveniences, making it a decent stay for travelers seeking a clean and functional space.
Visitors to the Holiday Inn Seattle DWTN Lake Union frequently commend the hotel for its exceptionally comfortable beds. Many reviews highlight the distinct comfort and softness of the beds, often describing them with terms such as very comfortable, fantastic and super comfy. The comfort extends to the mattresses and the overall bedding, which are also praised for being clean and inviting. Guests appreciate the spaciousness of the beds with several noting the ample size of the double and king beds available.
Despite the positive feedback, a few visitors mentioned that the beds are a bit high or soft. However, such observations are rare compared to the overwhelming consensus on the beds' comfort. On balance, the beds at this hotel appear to offer a restful and pleasant night’s sleep, making it a favorable choice for travelers prioritizing a good night's rest.
The 'Holiday Inn Seattle DWTN Lake Union by IHG' receives largely positive comments regarding its cleanliness, though with some mixed feedback. Many guests highlight the great condition and cleanliness of the facilities, noting that rooms are often described as very clean, comfortable and spacious. Visitors frequently mention the friendly and attentive staff, who keep the property clean and tidy.
Several reviews commend the hotel's clean and comfortable accommodations, emphasizing clean towels, sheets and well-stocked bathrooms. The hotel itself, along with the rooms, is generally described as in good shape with spotlessly clean spaces and no odd smells. Some guests appreciate the cleanliness and convenience during the check-in and check-out processes and the clean, well-lit environment.
However, there are instances where guests reported issues with the room cleaning not being done properly, such as finding a nail on the nightstand, crumbs under the coverlet, dirty floors and stains on the toilet seat. A few reviews mention that while the towels and sheets were clean, other aspects of the room needed better attention. Some reviewers found the cleanliness to be insufficient, pointing out unvacuumed floors and less clean areas.
Overall, despite some isolated reports of cleanliness issues, most guests find the Holiday Inn Seattle DWTN Lake Union clean, comfortable, well-located and maintained by a friendly staff.
Visitors to Holiday Inn Seattle DWTN Lake Union can expect to encounter a consistently high level of service from its staff. Guests frequently comment on the friendliness, helpfulness and professionalism displayed by the hotel team, from check-in through check-out. The reception staff, including individuals like James, Jackie and Johnny, receive specific praise for their courteous and accommodating manner. The hotel's personnel are described as attentive, often going out of their way to address issues and make guests feel welcome. Additionally, the management, including individuals like Chris, also earn commendations for their responsiveness and willingness to assist.
Despite a few mentions of unprofessional and surly interactions, the overwhelming consensus is that the staff is a highlight, providing excellent service that enhances the guest experience. The front desk is particularly noted for its efficiency and attentiveness. Whether it's making safety suggestions, offering quick and smooth check-in processes or simply being super friendly and kind, the staff at Holiday Inn Seattle DWTN Lake Union consistently receive high marks from visitors.
Overall, this hotel appears to place a significant emphasis on customer service, making it a pleasant and inviting place to stay for travelers to Seattle.
The wifi experience at Holiday Inn Seattle DWTN Lake Union by IHG, varies significantly among guests. While some visitors noted that the wifi was good, others experienced a range of connectivity issues, including spotty and slow service. Several guests mentioned that the internet was often unstable or unusable with some specifically pointing out that the wifi would cut out constantly in bedrooms but worked in the entry room. Though there were efforts, such as providing wifi passwords, the overall reliability and performance of the internet service appeared inconsistent with many facing persistent problems despite multiple attempts to connect.
The Holiday Inn Seattle DWTN Lake Union offers a fitness room option for guests, though some reviews indicate the availability of a gym next door. While the gym facilities have received positive feedback for being good, there are mentions of certain amenities being absent, such as free weights, sanitizer, water and towels. Additionally, some guests noted issues with the gym door not functioning and inconsistencies in access to workout facilities.
Parking at the Holiday Inn Seattle DWTN Lake Union by IHG, offers both positives and challenges for guests. While the availability of an underground parking garage is a plus with secure and convenient spaces, the costs associated with parking are a recurring theme. Guests often need to pay an additional fee, typically around $25-$32 per night. This cost can be considered significant by some, as parking is not included in the room price and must be budgeted separately.
Many reviews highlight the security of the parking with a gated and secure environment that's appreciated. However, the garage tends to be tight, particularly for larger vehicles, causing some challenges in maneuvering and finding spaces, especially during busy times. Despite the secure feeling of the parking lot, some guests noted the lack of cameras.
Furthermore, the number of parking spots might not always meet demand, leading to potential difficulties for guests arriving late. The parking spots are said to be plentiful at times, but not guaranteed, adding to the uncertain experience.
In summary, while parking at this hotel provides security and convenience for smaller vehicles, the additional costs and potential space constraints should be considered when planning a stay.
The Holiday Inn Seattle DWTN Lake Union is favorable for family stays, especially for those seeking convenience and comfort during their travels. Guests have frequently noted the excellent size of the rooms, ensuring ample space for families. The rooms are well-equipped with essentials like heating, a TV, microwave, fridge and coffee and tea bags, which adds to the convenience factor for families traveling with children.
While one guest mentioned a worn-out sofa bed for the children, the overall feedback indicates that the location is ideal for family outings. Some family travelers emphasized the hotel's suitability for spending quality time with grown children and extended family members, highlighting it as a great base for exploring Seattle.
Overall, the Holiday Inn Seattle DWTN Lake Union offers a comfortable and convenient stay for families looking to explore the city and share memorable experiences.
Holiday Inn Seattle DWTN Lake Union by IHG, offers a standard three-star experience suited for travelers looking for a reasonable and convenient stay in Seattle. The hotel is good for short visits, providing value for money with its reasonable prices. Despite its older structure, the facilities are well-maintained and clean. However, certain areas could use improvement, such as the temperature control in the showers and better signage for emergency exits. While the breakfast leaves room for enhancement and the views might be limited, the overall experience aligns well with typical three-star standards. For those prioritizing affordability and practicality, this hotel serves as a good option.
The Holiday Inn Seattle DWTN Lake Union by IHG, is frequently noted as a good option for business travelers. Reviewers find the environment secure and safe, which is essential for those traveling for work. Many describe it as a typical business hotel, fit for business travelers and adequate for business purposes. Despite its age and visible wear and tear, the hotel maintains a professional atmosphere with a welcoming staff, which leaves a positive impression.
Several guests highlighted the usefulness of the business center, though there were comments about the need for improvement in this facility. Wifi issues were occasionally mentioned as a setback for conducting business smoothly. Another minor inconvenience noted was the quality of the desk chairs in the rooms, which were not ideal for prolonged work sessions. The absence of a complimentary breakfast package and consistent availability of ice water in the lobby were also pointed out as areas for enhancement.
Overall, this hotel comes recommended for business people and provides a functional environment for work-related stays.
The Holiday Inn Seattle DWTN Lake Union, an IHG Hotel, has garnered positive feedback regarding its accessibility for guests with disabilities. The hotel features ADA-accessible rooms and is noted for being easy to access. Guests have appreciated the accessible location, which is convenient for exploring the surroundings. Despite a few concerns about overall accessibility, the majority of reviews highlight the hotel's commendable efforts in ensuring it is accessible to everyone. The convenience and accessible amenities make it a suitable choice for travelers with specific needs.
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Location
The hotel is also noted for its convenience to downtown Seattle with many tourists appreciating the ability to reach popular spots on foot. The centrality of the location is often described as perfect, fantastic and amazing, indicating high levels of satisfaction among visitors. Additionally, the property's accessibility is enhanced by good bus connections, facilitating easy travel around the city.
Beyond its strategic placement, guests have commended the hotel for being situated in a safe and clean neighborhood. The surroundings include a park and nearby restaurants, adding to the convenience and comfort of the stay. With positive remarks about the hotel’s location being a recurrent theme, it’s clear that this Holiday Inn serves as an excellent choice for travelers looking to experience Seattle’s main attractions with ease.
Breakfast
The cost of breakfast was noted as high with several reviews describing the quality as subpar, sometimes even leading to food poisoning. Service in the café was often slow with reports of long wait times and incorrect or missing orders. It's worth noting that drinks are not included in the breakfast package, which only covers limited entrees for up to two people, adding to the overall expense and frustration.
Given these points, while some guests found the breakfast place next door to be acceptable with a versatile menu and good customer service, the majority seemed to find the breakfast experience lacking, pointing out issues with late opening times, high prices and overall poor service. For guests prioritizing breakfast as part of their hotel stay, particularly included in their booking, this hotel might fall short of expectations.
Dinner
Additionally, while reviews did mention some positives like the provision of a coffee machine in rooms and helpful front desk staff providing restaurant directions and umbrellas, the overall consensus is that the hotel's dining options could use significant improvement to meet guests' expectations.
Rooms
However, some rooms appear dated and decor could use an update. A number of guests mentioned dark rooms due to inadequate lighting or views of walls, which made the rooms feel gloomy even during the day. Some also faced minor issues such as malfunctioning doors, low toilet seats and occasional noise from the street. Additionally, a few rooms had not been cleaned properly prior to check-in.
Despite these drawbacks, the general consensus points towards comfortable rooms with good-sized beds and modern conveniences, making it a decent stay for travelers seeking a clean and functional space.
Beds
Despite the positive feedback, a few visitors mentioned that the beds are a bit high or soft. However, such observations are rare compared to the overwhelming consensus on the beds' comfort. On balance, the beds at this hotel appear to offer a restful and pleasant night’s sleep, making it a favorable choice for travelers prioritizing a good night's rest.
Cleanliness
Several reviews commend the hotel's clean and comfortable accommodations, emphasizing clean towels, sheets and well-stocked bathrooms. The hotel itself, along with the rooms, is generally described as in good shape with spotlessly clean spaces and no odd smells. Some guests appreciate the cleanliness and convenience during the check-in and check-out processes and the clean, well-lit environment.
However, there are instances where guests reported issues with the room cleaning not being done properly, such as finding a nail on the nightstand, crumbs under the coverlet, dirty floors and stains on the toilet seat. A few reviews mention that while the towels and sheets were clean, other aspects of the room needed better attention. Some reviewers found the cleanliness to be insufficient, pointing out unvacuumed floors and less clean areas.
Overall, despite some isolated reports of cleanliness issues, most guests find the Holiday Inn Seattle DWTN Lake Union clean, comfortable, well-located and maintained by a friendly staff.
Staff
Despite a few mentions of unprofessional and surly interactions, the overwhelming consensus is that the staff is a highlight, providing excellent service that enhances the guest experience. The front desk is particularly noted for its efficiency and attentiveness. Whether it's making safety suggestions, offering quick and smooth check-in processes or simply being super friendly and kind, the staff at Holiday Inn Seattle DWTN Lake Union consistently receive high marks from visitors.
Overall, this hotel appears to place a significant emphasis on customer service, making it a pleasant and inviting place to stay for travelers to Seattle.
Wi-Fi
Gym
Parking
Many reviews highlight the security of the parking with a gated and secure environment that's appreciated. However, the garage tends to be tight, particularly for larger vehicles, causing some challenges in maneuvering and finding spaces, especially during busy times. Despite the secure feeling of the parking lot, some guests noted the lack of cameras.
Furthermore, the number of parking spots might not always meet demand, leading to potential difficulties for guests arriving late. The parking spots are said to be plentiful at times, but not guaranteed, adding to the uncertain experience.
In summary, while parking at this hotel provides security and convenience for smaller vehicles, the additional costs and potential space constraints should be considered when planning a stay.
Family
While one guest mentioned a worn-out sofa bed for the children, the overall feedback indicates that the location is ideal for family outings. Some family travelers emphasized the hotel's suitability for spending quality time with grown children and extended family members, highlighting it as a great base for exploring Seattle.
Overall, the Holiday Inn Seattle DWTN Lake Union offers a comfortable and convenient stay for families looking to explore the city and share memorable experiences.
3 Star
Business
Several guests highlighted the usefulness of the business center, though there were comments about the need for improvement in this facility. Wifi issues were occasionally mentioned as a setback for conducting business smoothly. Another minor inconvenience noted was the quality of the desk chairs in the rooms, which were not ideal for prolonged work sessions. The absence of a complimentary breakfast package and consistent availability of ice water in the lobby were also pointed out as areas for enhancement.
Overall, this hotel comes recommended for business people and provides a functional environment for work-related stays.
Accessible
No, Holiday Inn Seattle DWTN Lake Union by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Seattle DWTN Lake Union by IHG.
No, Holiday Inn Seattle DWTN Lake Union by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Seattle DWTN Lake Union by IHG.
Yes, Holiday Inn Seattle DWTN Lake Union by IHG has a gym.
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