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Summary of reviewsThe Silver Cloud Hotel - Seattle Lake Union garners widespread acclaim for its exceptional offerings, making it an attractive choice for both leisure and business travelers. The hotel's prime location at South Lake Union provides guests with convenient access to major Seattle landmarks such as the Space Needle, Pike Place Market and Seattle Center. The scenic waterfront setting offers tranquility and beautiful lake views, while nearby public transportation options facilitate easy travel around the city. Dining options are plentiful within walking distance, enhancing the stay for many visitors.
The breakfast experience receives largely positive feedback with guests enjoying the variety of fresh and delicious options, including hot meals and gluten-free selections. The complimentary nature of breakfast adds value and the cleanliness and spaciousness of the dining area, coupled with scenic views, enhance the experience. Though some guests mentioned occasional repetitiveness and minor inconveniences like the use of plastic cutlery, the overall sentiment remains favorable.
While the hotel does not have an on-site restaurant, the staff's excellent customer service extends to dining recommendations with popular nearby options like Duke's Seafood. The rooms are consistently praised for their spaciousness, cleanliness and comfort. Guests appreciate the thoughtfully designed interiors, modern amenities and scenic views of Lake Union and the Space Needle. The well-appointed rooms often feature kitchenettes, microwaves and fireplaces, contributing to a homey and restful atmosphere.
Cleanliness is a hallmark of the hotel with guests frequently commending the meticulous housekeeping standards that ensure spotless and comfortable rooms. The common areas are also well-maintained, creating a safe and pleasant environment for all. Positive reviews highlight the friendliness and professionalism of the staff, who are often mentioned by name for their exceptional service. Their attentiveness and accommodating nature significantly enhance the guest experience.
The hotel provides reliable, complimentary Wi-Fi with positive reviews on its speed and stability. The gym, though described as small by some, is well-equipped with modern facilities and remains open 24 hours, catering to fitness enthusiasts. On-site parking is secure and convenient, though some guests found the additional fee and tight spaces for larger vehicles to be minor drawbacks.
Families find the hotel highly accommodating with suitable family suites and engaging on-site activities for children. The location's proximity to family-friendly attractions and the availability of amenities like sofa beds add convenience for those traveling with children.
The beds receive outstanding feedback for their comfort with many guests describing them as some of the most comfortable they have ever slept on. This feature significantly enhances the overall guest experience, contributing to restful stays.
Overall, the Silver Cloud Hotel - Seattle Lake Union exceeds expectations for a three-star hotel, offering a blend of comfort, cleanliness, accessibility and exceptional service. The property provides good value for money, making it a favored choice for travelers seeking quality accommodations in Seattle. Show more
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Family Friendly Hotel
This hotel offers great rooms for families. The foldout couch bed was perfect for the kids, separated by the pocket door so they could get a good sleep too. Great bathroom products (Aveda). The lighted makeup mirror was a nice surprise - so many hotels you can't even see your face in the dark bathrooms :) Spacious room, very clean and comfy. The breakfast was super good too!
3-Star Hotel
Featuring lake views, this hotel offers comfortable rooms equipped with modern amenities such as flat-screen TVs and free WiFi. Its location on Lake Union provides a scenic and relaxing atmosphere, and the included breakfast adds to its value. Guests appreciate the bright and spacious rooms.
Hotel for Honeymoon
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Room Types
King RoomThis room features a 55-inch flat-screen TV and Aveda toiletries. A microwave, mini-fridge and coffee-making facilities are also included.
Queen Room with Two Queen BedsThis room features a 55-inch flat-screen TV and an ensuite bathroom with Aveda toiletries. A microwave, mini-fridge and coffee-making facilities are also included.
King Room with Lake ViewBoasting views of Lake Union, this room features a 55-inch flat-screen TV and Aveda toiletries. A microwave, mini-fridge and coffee-making facilities are also included.
Queen Room with Two Queen Beds and Lake ViewBoasting views of Lake Union, this room features a 55-inch flat-screen TV and Aveda toiletries. A microwave, mini-fridge and coffee-making facilities are also included.
King Suite with Lake ViewBoasting view of Lake Union, this suite offers a separate living room with a sofa bed and 55-inch flat-screen TV. A microwave, mini-fridge and coffee-making facilities are also included.
King Suite with Sofa BedThis spacious suite provides a separate living room with a sofa bed and 55-inch flat-screen cable TV. Select units feature a fireplace.
King Room with Spa BathFeaturing an over-sized spa bath, this room includes a 55-inch flat-screen cable TV.
Room Selected at Check InOffering a 55-inch flat-screen TV and cable channels, this room provides a seating area, free toiletries and an en suite bathroom.
Please note the room type and bed type will be allocated upon check-in. It might be a higher room category but is subject to availability upon arrival.
Guest Reviews
8.6
Very Good
Location
The Silver Cloud Hotel - Seattle Lake Union is widely praised for its superb location, offering convenient access to various parts of Seattle. Situated at South Lake Union, the hotel boasts beautiful views of the lake and proximity to several key landmarks and attractions. Public transportation is readily available with bus stops and streetcar stations just a short walk away, facilitating easy transfers to downtown Seattle and other tourist spots including the iconic Space Needle, Pike Place Market and the Seattle Center.
Guests appreciate the peaceful and scenic surroundings by the lake, which provide a calm atmosphere away from the hustle and bustle of the city center. For those needing access to medical facilities, the hotel is conveniently located near Fred Hutch cancer center and other hospitals.
Dining options are abundant with several restaurants within walking distance. The waterfront location is ideal for morning walks and offers splendid views, further enhanced by the hotel's private parking garage and clean, comfortable rooms. The hotel also benefits those visiting family or engaging in activities near the University of Washington or the cruise port.
Overall, the Silver Cloud Hotel - Seattle Lake Union excels in delivering a blend of accessibility, delightful views and convenience, making it a top choice for both leisure and business travelers.
Breakfast
The breakfast experience at Silver Cloud Hotel - Seattle Lake Union has garnered generally positive remarks from guests. Many appreciated the variety and quality of the offerings with several guests specifically mentioning the ample selection of hot meals and the availability of gluten-free options. The breakfast being complimentary was a significant bonus, adding value to their stay. Numerous reviews highlighted that the breakfast was fresh, delicious and included a wide range of choices, from simple American staples to more hearty options.
Guests were also pleased with the cleanliness and spaciousness of the breakfast area, making for a comfortable dining experience. The scenic views from the breakfast room added an extra layer of enjoyment for many. There were commendations on the attentive and friendly breakfast staff who contributed positively to the overall dining experience.
However, not all feedback was entirely positive. A few guests mentioned that the breakfast could sometimes be repetitive and felt the quality could be improved with specific complaints about the use of plastic cutlery and subpar coffee. Some found the breakfast area crowded and uncomfortable with limited seating during peak times.
Despite these minor drawbacks, the consensus suggests that the breakfast at Silver Cloud Hotel is generally well-received, offering a satisfying and convenient start to the day for most guests.
Dinner
The Silver Cloud Hotel - Seattle Lake Union boasts excellent customer service and provides helpful recommendations for dining options. While the hotel itself lacks an on-site restaurant and bar, guests will find convenience in several dining establishments directly across the street. Among these, Duke's, a well-regarded seafood restaurant, stands out for its quality food and favorable location. The presence of multiple eateries nearby ensures guests have good options for dinner without needing to travel far.
Rooms
Silver Cloud Hotel - Seattle Lake Union seems to be a standout choice for those seeking comfort and space. Guest reviews frequently highlight the spaciousness of the rooms with many describing them as large or enormous. The cleanliness is another recurring theme with numerous mentions of rooms being clean and well-kept. Comfort isn't sacrificed for space; the rooms are often noted as comfortable with plenty of amenities provided, including kitchenettes, microwaves and even fireplaces in some suites.
Guests appreciated the well-appointed design and tasteful furnishings, which contribute to a homey feel. Many rooms offer captivating views of Lake Union and occasionally the Space Needle, a feature that guests found particularly appealing. The quietness of the rooms adds to the restful experience, contributing to many visitors' best night's sleep.
Functionality is thoughtfully incorporated with rooms featuring good-sized beds, ample storage and practical layouts, including separate bathroom sinks. The spacious suites with living rooms and kitchen appliances are highly praised for their extra convenience. Despite a few mentions of noise or undesirable room locations, the overall sentiment is that the rooms are very inviting and conducive to a pleasant stay.
In essence, Silver Cloud Hotel provides clean, spacious and well-equipped rooms with beautiful views and modern comforts, making it a highly recommended lodging option in Seattle.
Beds
The beds at Silver Cloud Hotel - Seattle Lake Union receive consistently high praise from guests. Many found the beds to be extremely comfortable with numerous mentions of the comfort of both the mattresses and pillows. Words like amazing, very comfy and super comfortable appear frequently in guest reviews. A few guests noted that the beds were exceptionally comfortable for a hotel with some even describing them as the most comfortable they had ever slept on in such settings. While the majority of feedback highlights the superior comfort and quality of the beds, a few guests mentioned that the beds could be softer or that the mattresses were a bit firm for their taste. Overall, the reviews overwhelmingly indicate that the beds at this hotel offer a restful and cozy sleeping experience, making them a standout feature for travelers seeking comfort.
Cleanliness
Silver Cloud Hotel - Seattle Lake Union maintains a high standard of cleanliness, as reflected by the glowing praise from guests. Visitors frequently noted the exceptional housekeeping with rooms that are consistently described as very clean, comfortable and well-appointed. Common areas are also well-kept, contributing to the overall impression of a meticulously maintained property. The cleaning staff is credited with doing a great job daily, ensuring that both rooms and facilities exceed expectations in terms of tidiness and maintenance.
Guests found the rooms not only spotless but also comfortable and modern. Many appreciated the stellar views of Lake Union from their clean and well-equipped accommodations, adding an extra layer of enjoyment to their stay. Despite some mentions of worn furniture and less-than-ideal lighting, the cleanliness and comfort of the rooms seemed to outweigh any minor drawbacks.
The hotel itself and its surrounding property are lauded for being very clean and secure, creating a safe and pleasant environment for visitors. The friendly and helpful staff further enhance the experience, consistently earning positive remarks for their accommodating nature.
In summary, Silver Cloud Hotel - Seattle Lake Union stands out for its impeccable cleanliness, comfortable accommodations and diligent housekeeping, making it a solid choice for travelers seeking a clean and pleasant stay in Seattle.
Staff
The reviews of Silver Cloud Hotel - Seattle Lake Union paint a vivid picture of exemplary service, underscored by the staff's dedication to professionalism and hospitality. Guests consistently highlight the staff’s friendliness, helpfulness and overall welcoming demeanor, particularly noting the excellent service provided by the front desk personnel. Individuals such as Melissa and Gina are frequently mentioned for their commendable service, setting a high standard for guest experiences.
The staff's responsiveness and ability to resolve issues swiftly and courteously also receive praise. Professionalism and politeness are recurring themes, as well as the staff's ability to be accommodating and attentive to guests’ needs. Multiple reviews emphasize that all employees, from the front desk to the general hotel staff, are not only polite and helpful but also consistently pleasant and warm.
Overall, the reviews suggest that the staff's impeccable service significantly enhances the guest experience, creating an atmosphere of hospitality that leaves a lasting impression.
Wi-Fi
Guests at Silver Cloud Hotel - Seattle Lake Union generally had positive experiences with the hotel's Wi-Fi. The service was described as suitable, stable and satisfactory with several guests mentioning that it was provided in both the rooms and public areas. Many reviewers highlighted the fast and very fast internet speeds available, while some noted the complimentary aspect of the Wi-Fi as a positive feature. Though one guest mentioned occasional iffy connections, it was not considered a significant issue overall. The Wi-Fi connection was mostly stable and good, contributing to a pleasant stay for those who needed reliable internet access.
Gym
The Silver Cloud Hotel - Seattle Lake Union features a well-maintained gym with modern equipment, offering a variety of weight-lifting and cardio machines, treadmills, rollers and free weights. The gym is spacious, clean and includes hand sanitizer for guest convenience. Open 24 hours, it is equipped with a TV for entertainment, making it a superior option compared to many other hotel gyms. Despite being described as small by some, the fitness facility is generally praised for its satisfactory and well-equipped environment.
Parking
The Silver Cloud Hotel - Seattle Lake Union offers an on-site parking facility that is secure and convenient for guests. The parking garage is underground and gated, providing peace of mind regarding safety and security. Many guests found the parking spacious, clean and easy to access, making it a comfortable option for those with vehicles.
However, several reviews pointed out that parking comes with a fee, typically around $30 per night, which some felt was a bit steep. For those with larger vehicles, the parking spaces may seem tight or cramped, presenting a potential challenge in maneuvering. Despite these concerns, many guests appreciated the convenience of having a parking facility directly at the hotel.
It's worth noting that some guests were surprised by the additional parking charge, indicating a need for better communication regarding these fees. Overall, while the parking cost is on the higher side, the security and convenience provided tend to offset this drawback for many visitors.
Family
Silver Cloud Hotel - Seattle Lake Union comes highly recommended for families. The hotel offers a variety of family-friendly accommodations, including family suites and rooms suitable for larger groups. Many guests noted the family pack arrangements and on-site activities designed to keep children entertained and engaged.
The location is praised for being ideal for families, situated near popular attractions like the Space Needle, making it convenient for family outings. Guests found the hotel very clean and safe, adding to the overall family-friendly atmosphere.
Families appreciated the amenities such as sofa beds, which added extra convenience during their stay. The hotel also provides games for kids, ensuring that younger guests have plenty of fun during their visit.
Overall, the Silver Cloud Hotel is described as an excellent place for families to stay with many reviewers eager to return and recommend it to others. Guests consistently highlighted the wonderful experiences they had with their families, making it a top choice for family vacations in Seattle.
3 Star
Silver Cloud Hotel - Seattle Lake Union offers a comfortable and clean stay conveniently located for shuttle access. The hotel's cleanliness and underground parking are notable highlights. Guest rooms are clean, comfortable and reasonably priced, fitting well within a budget-friendly framework. Amenities are functional and meet expectations for a three-star hotel with satisfactory services and overall decent facilities.
The property provides a basic breakfast that aligns with guest expectations, contributing to the hotel's good price-performance ratio. Both the stay and services are considered reasonably affordable, making it a fair value for money. Guests emphasize that the hotel maintains a welcoming atmosphere with a clean and safe environment, supported by friendly staff.
While there is no specific emphasis on its three-star rating, many guests mention that it surpasses typical expectations for that category. Overall, the Silver Cloud Hotel - Seattle Lake Union stands out as one of the best in its class, offering a bit of extra comfort and niceness beyond the standard three-star experience.
Accessible
The Silver Cloud Hotel - Seattle Lake Union prides itself on being easily accessible to its guests with disabilities. The hotel's premises and amenities are designed for ease of use with accessible provisions throughout. Located conveniently near multiple train and bus routes, including a bus stop just outside the building, the property ensures that guests can move freely between important locations.
Wheelchair accessible rooms are available, featuring spacious bathrooms equipped with numerous handrails to facilitate comfort and safety. Guests have noted accessible parking and the availability of luggage trolleys, enhancing convenience further.
The hotel staff are frequently praised for being friendly and helpful and they respond promptly to any maintenance requests, such as heating issues, to ensure a comfortable stay. Additionally, the hotel occasionally offers room upgrades with some guests receiving an accessible room upgrade that includes a stunning view.
Overall, the Silver Cloud Hotel - Seattle Lake Union receives positive feedback for its commitment to accessibility and the thoughtful support provided to guests with disabilities.
No, Silver Cloud Hotel - Seattle Lake Union doesn't have any pool.
No, a spa isn't available at Silver Cloud Hotel - Seattle Lake Union.
No, Silver Cloud Hotel - Seattle Lake Union doesn't allow dogs.
Yes, parking facilities are available at Silver Cloud Hotel - Seattle Lake Union.
Yes, Silver Cloud Hotel - Seattle Lake Union has a gym.