SEETELHOTEL Pommerscher Hof das Wellnesshotel im Herzen der Kaiserbäder mit direktem Zugang zur Wellnessoase Shehrazade
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Summary of reviewsSEETELHOTEL Pommerscher Hof das Wellnesshotel im Herzen der Kaiserbäder mit direktem Zugang zur Wellnessoase Shehrazade, situated in the heart of Heringsdorf, offers a prime location steps away from the Baltic Sea. The hotel's proximity to the beach, the Heringsdorf pier, restaurants, shops and bus stops, along with its scenic sea views, makes it a hotspot for beachgoers and explorers alike. The blend of convenience and charm ensures a balanced stay, appealing to both relaxed vacationers and active adventurers.
The breakfast service at SEETELHOTEL Pommerscher Hof das Wellnesshotel im Herzen der Kaiserbäder mit direktem Zugang zur Wellnessoase Shehrazade is a standout feature, garnering high praise for its extensive variety and freshness. With options to suit diverse dietary preferences and freshly prepared egg dishes, the breakfast is a highlight of many guests' stays. The stylish setting and the friendly, attentive breakfast staff further enhance the dining experience, despite occasional issues like temperature in the breakfast area or minor replenishment delays.
Dinner experiences offer a mixed but mostly positive outlook. Guests enjoyed both the buffet and à la carte options for their flavor and variety. Friendly, courteous staff contributed to a pleasant dining environment. However, some found the buffet to be pricey and not always delivering the best value with occasional issues regarding the temperature and replenishment of food items. Despite these, the à la carte meals generally received high marks.
Guestroom feedback shows an incline towards positivity with many appreciating the modern, stylish decor and cleanliness. Renovated rooms, in particular, were praised for their updated features and comfort. However, some noted the small size of certain rooms, lack of air conditioning and occasional noise issues, especially from street-facing rooms or those near exhaust fans.
Cleanliness standards at SEETELHOTEL Pommerscher Hof das Wellnesshotel im Herzen der Kaiserbäder mit direktem Zugang zur Wellnessoase Shehrazade are generally well-regarded. Guests frequently commend the hotel's tidiness and the friendly efficiency of the cleaning staff, complimenting the state of rooms, bathrooms and common areas. Despite isolated concerns about hallway dust and reduced cleaning frequency during the pandemic, the overall hygiene concept remains robust.
The hotel staff consistently earn high praise for their friendliness, professionalism and dedication. From the diligent housekeeping team to the competent and attentive front desk, the staff's commitment to guest satisfaction significantly enhances the overall experience.
While the hotel's free Wi-Fi service has received substantial criticism for its slow speeds and unreliability, the wellness area, including the spa and pool, earns positive feedback for its cleanliness and inviting atmosphere. The spa's spacious and well-designed facilities, particularly the various saunas and Ayurasan massages, are highlighted as exceptional, though there are minor criticisms regarding signage and towel availability.
The gym, although occasionally noted for having outdated equipment, benefits from its placement within a broader, appealing wellness setting, leaving a generally favorable impression among guests.
Parking at SEETELHOTEL Pommerscher Hof das Wellnesshotel im Herzen der Kaiserbäder mit direktem Zugang zur Wellnessoase Shehrazade is another mixed aspect. While the underground garage is appreciated for its design, many find the parking fees high and spaces tight. Guests also experienced challenges with space availability and the lack of electric car charging stations, suggesting room for improvement in cost and access.
For families, the hotel offers a welcoming and generally comfortable environment, thanks in part to the attentive staff. However, some policies and noise levels may not perfectly align with the needs of young families, indicating some areas for enhancement to better cater to this demographic.
In summary, SEETELHOTEL Pommerscher Hof das Wellnesshotel im Herzen der Kaiserbäder mit direktem Zugang zur Wellnessoase Shehrazade impresses with its excellent location, standout breakfast and commendable staff, making it a favored choice for travelers to Heringsdorf. While there are areas like dinner options, room sizes, Wi-Fi, parking and family-specific amenities that could benefit from improvement, the overall experience at the hotel is marked by a pleasing blend of convenience, cleanliness and friendly service.
Categories
The breakfast service at SEETELHOTEL Pommerscher Hof das Wellnesshotel im Herzen der Kaiserbäder mit direktem Zugang zur Wellnessoase Shehrazade is a standout feature, garnering high praise for its extensive variety and freshness. With options to suit diverse dietary preferences and freshly prepared egg dishes, the breakfast is a highlight of many guests' stays. The stylish setting and the friendly, attentive breakfast staff further enhance the dining experience, despite occasional issues like temperature in the breakfast area or minor replenishment delays.
Dinner experiences offer a mixed but mostly positive outlook. Guests enjoyed both the buffet and à la carte options for their flavor and variety. Friendly, courteous staff contributed to a pleasant dining environment. However, some found the buffet to be pricey and not always delivering the best value with occasional issues regarding the temperature and replenishment of food items. Despite these, the à la carte meals generally received high marks.
Guestroom feedback shows an incline towards positivity with many appreciating the modern, stylish decor and cleanliness. Renovated rooms, in particular, were praised for their updated features and comfort. However, some noted the small size of certain rooms, lack of air conditioning and occasional noise issues, especially from street-facing rooms or those near exhaust fans.
Cleanliness standards at SEETELHOTEL Pommerscher Hof das Wellnesshotel im Herzen der Kaiserbäder mit direktem Zugang zur Wellnessoase Shehrazade are generally well-regarded. Guests frequently commend the hotel's tidiness and the friendly efficiency of the cleaning staff, complimenting the state of rooms, bathrooms and common areas. Despite isolated concerns about hallway dust and reduced cleaning frequency during the pandemic, the overall hygiene concept remains robust.
The hotel staff consistently earn high praise for their friendliness, professionalism and dedication. From the diligent housekeeping team to the competent and attentive front desk, the staff's commitment to guest satisfaction significantly enhances the overall experience.
While the hotel's free Wi-Fi service has received substantial criticism for its slow speeds and unreliability, the wellness area, including the spa and pool, earns positive feedback for its cleanliness and inviting atmosphere. The spa's spacious and well-designed facilities, particularly the various saunas and Ayurasan massages, are highlighted as exceptional, though there are minor criticisms regarding signage and towel availability.
The gym, although occasionally noted for having outdated equipment, benefits from its placement within a broader, appealing wellness setting, leaving a generally favorable impression among guests.
Parking at SEETELHOTEL Pommerscher Hof das Wellnesshotel im Herzen der Kaiserbäder mit direktem Zugang zur Wellnessoase Shehrazade is another mixed aspect. While the underground garage is appreciated for its design, many find the parking fees high and spaces tight. Guests also experienced challenges with space availability and the lack of electric car charging stations, suggesting room for improvement in cost and access.
For families, the hotel offers a welcoming and generally comfortable environment, thanks in part to the attentive staff. However, some policies and noise levels may not perfectly align with the needs of young families, indicating some areas for enhancement to better cater to this demographic.
In summary, SEETELHOTEL Pommerscher Hof das Wellnesshotel im Herzen der Kaiserbäder mit direktem Zugang zur Wellnessoase Shehrazade impresses with its excellent location, standout breakfast and commendable staff, making it a favored choice for travelers to Heringsdorf. While there are areas like dinner options, room sizes, Wi-Fi, parking and family-specific amenities that could benefit from improvement, the overall experience at the hotel is marked by a pleasing blend of convenience, cleanliness and friendly service.
Family Friendly Hotel
This hotel has an inviting indoor pool and wellness area suitable for families.
Dog Friendly Hotel
This hotel welcomes pets and is part of the SEETELHOTEL group, known for providing good service and amenities. It offers a comfortable and convenient stay for guests travelling with dogs.
Hotel with Parking
This hotel is listed as offering parking. It is part of the SEETELHOTEL group, known for providing parking facilities.
Hotel with Gym
SEETELHOTEL Pommerscher Hof offers access to the 'Shehrazade' spa area, which includes a pool and fitness room. It provides guests with opportunities for both relaxation and exercise.
4-Star Hotel
This 4-star hotel is located a 5-minute walk from Heringsdorf Beach and near the Ostseeresidenz Heringsdorf. It boasts a spa, swimming pool, restaurant, bar, fitness center, and free access to the Shehrazade spa at the nearby Ostseeresidenz Heringsdorf.
Hotel with Indoor Pool
This hotel provides guests with access to the Orientalische Wellnessoase Shehrazade located in the neighboring Ostseeresidenz Heringsdorf. This facility offers a heated swimming pool, whirlpool, and saunas.
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Heated Pool
Guest Reviews
Located in the heart of Heringsdorf, SEETELHOTEL Pommerscher Hof das Wellnesshotel im Herzen der Kaiserbäder mit direktem Zugang zur Wellnessoase Shehrazade boasts an excellent location, just steps away from the Baltic Sea. Its proximity to the beach and the Heringsdorf pier—reachable in a mere 2-5 minute walk—makes it a prime spot for beachgoers and those looking to explore the promenade. Guests appreciate the central location, which provides easy access to restaurants, shops and bus stops.
The hotel's position allows for quick trips to both the beach and the city center, making it an ideal choice for travelers who want to be in the middle of it all. Additionally, the hotel's beachfront setting offers scenic sea views and a serene atmosphere. The well-appointed rooms, friendly staff and versatile breakfast buffet enhance the overall experience, cementing its status as a well-loved destination for repeated visits.
The perfect fusion of convenience and charm, SEETELHOTEL Pommerscher Hof das Wellnesshotel im Herzen der Kaiserbäder mit direktem Zugang zur Wellnessoase Shehrazade provides not only a great place to stay but also a fantastic starting point for further adventures around the beautiful Baltic coast. With everything within easy walking distance, it promises a stay that's both relaxing and full of opportunities for exploration.
The breakfast at SEETELHOTEL Pommerscher Hof das Wellnesshotel im Herzen der Kaiserbäder mit direktem Zugang zur Wellnessoase Shehrazade has garnered overwhelmingly positive feedback from guests. Many reviewers praised the extensive and varied selection offered at the buffet, highlighting the availability of options to suit all tastes and dietary preferences. The buffet is described as very rich, plentiful and always well-stocked with fresh, delicious items. Guests appreciated the appealing presentation and freshness of the products, including island coffee.
The attentiveness and friendliness of the breakfast staff were mentioned several times, contributing to a pleasant dining experience. The breakfast setting is noted to be stylish and modern, adding to the overall enjoyment. Guests particularly enjoyed the freshly prepared scrambled and fried eggs by an on-site cook.
While there were isolated mentions of the breakfast area being too cold and the buffet not being replenished towards the end of service, the majority of guests felt that the breakfast left nothing to be desired and was a highlight of their stay. The breakfast service is capped off by the favorable location with proximity to the beach and promenade making it convenient for guests to enjoy a leisurely meal before starting their day.
The dinner experience at SEETELHOTEL Pommerscher Hof das Wellnesshotel im Herzen der Kaiserbäder mit direktem Zugang zur Wellnessoase Shehrazade presents a mixed bag according to guest reviews. On the positive side, many guests praised the dinner buffet, describing it as very good, tasty and offering a great selection of dishes. The à la carte options also received high marks for their amazing flavor, diverse choices and quality. Reviewers highlighted the restaurant's delicious and varied meals with staff being commended for their courteous service and friendly demeanor, creating a relaxed atmosphere during dinner.
However, some guests noted that the buffet could be overpriced and felt that it didn’t always deliver good value for money. The evening buffet, although sometimes labeled as generous and great, also drew criticism for high prices and limited options. There were instances where the meat and sauces were reported as dry or lukewarm and appetizers were not always refilled promptly. These factors led some guests to feel disappointed with the overall quality of the buffet.
Improving the half-board offerings and addressing waiting times for drinks were also mentioned as areas needing attention. Nonetheless, those opting for à la carte meals generally found the experience satisfying. Overall, while the dining experience at SEETELHOTEL Pommerscher Hof das Wellnesshotel im Herzen der Kaiserbäder mit direktem Zugang zur Wellnessoase Shehrazade has significant strengths, there is room for improvement to ensure a consistently exceptional dining experience for all guests.
Guests of SEETELHOTEL Pommerscher Hof das Wellnesshotel im Herzen der Kaiserbäder mit direktem Zugang zur Wellnessoase Shehrazade had a mixed experience regarding the rooms, though there was a noticeable trend toward positive feedback. Several guests appreciated the modern, stylish and tastefully decorated interiors. Many rooms were described as clean, cozy and well-equipped with contemporary amenities like mini-fridges and safes. The newly renovated rooms received particular praise for their cleanliness and modern furnishings. Rooms with balconies or terraces were a highlight, offering pleasant views and additional space.
Despite these positives, several reviews pointed out that many rooms were quite small, sometimes described as cramped or even likened to broom closets. The lack of air conditioning in some rooms was a drawback, especially for those under the roof that tended to heat up quickly. Noise was another common complaint, especially for rooms facing the street or near exhaust fan shafts, impacting the ability to sleep well. In some cases, there were discrepancies between the room descriptions and what guests actually received, particularly concerning room size and features like balconies.
Rooms close to each other sometimes led to noise issues and some guests felt that the furnishings were outdated or worn out. Despite sporadic issues with cleanliness or maintenance, the overall consensus indicates that the rooms, especially the recently updated ones, generally met guests' expectations for a short stay. Staff friendliness and the central location of the hotel also added to the favorable impressions.
SEETELHOTEL Pommerscher Hof das Wellnesshotel im Herzen der Kaiserbäder mit direktem Zugang zur Wellnessoase Shehrazade has received mixed reviews regarding the quality of its beds. On the positive side, many guests have found the beds to be firm, comfortable and not saggy with a number praising the ample space and availability of extra pillows. However, a significant number of guests have reported issues with beds consisting of two single beds pushed together, which frequently slide apart, creating discomfort. The beds' movability is a recurring complaint, as they often shift with the slightest movement and are not adequately fixed together. These issues are compounded by beds that squeak and creak with every turn, contributing to an unsatisfactory sleeping experience for some guests. Additionally, the hardness of the mattresses has been a sticking point with several guests finding them too hard or uncomfortable. To add, the pillows were often described as oversized, too big and thin, limiting their comfort. Some guests have also pointed out that the beds are quite old and the presence of winter blankets in summer was less than ideal. Overall, while there are aspects of the bed setup that some guests appreciate, there are consistent reports of discomfort and instability that could benefit from attention and improvement.
The SEETELHOTEL Pommerscher Hof das Wellnesshotel im Herzen der Kaiserbäder mit direktem Zugang zur Wellnessoase Shehrazade generally receives positive remarks regarding the cleanliness of its facilities. Numerous guests have noted that the hotel's rooms and bathrooms were impeccably clean, well-maintained and modern. The hotel's overall cleanliness was praised with comments highlighting that everything was tidy and in good condition, including the pool and common areas. Many guests found their rooms to be cozy, attractive and stylishly furnished with the cleaning staff being both friendly and efficient.
However, some criticisms were noted. A few guests mentioned issues such as dust bunnies, dirt in hallways and weeds on the balcony. During the pandemic, the room cleaning frequency was reduced to every three days, which did not align with some guests' expectations. Instances of sloppy cleaning, like streaky mirrors and trash left behind, were also reported. Despite these occasional shortcomings, the hotel's hygiene concept was well-implemented, ensuring that the core areas of the hotel remained clean and inviting for most visitors.
The SEETELHOTEL Pommerscher Hof das Wellnesshotel im Herzen der Kaiserbäder mit direktem Zugang zur Wellnessoase Shehrazade receives consistent praise for its exemplary staff. Numerous guest reviews highlight the unwavering friendliness, politeness and helpfulness of the hotel personnel. The reception staff stands out as being particularly competent, attentive and accommodating, often going above and beyond to ensure a pleasant stay. The housekeeping and room service teams are noted for their diligence and friendly demeanor, contributing to the clean and comfortable environment.
Guests frequently commend the overall dedication and attentiveness of the staff throughout the hotel, from the front desk to the restaurant and spa areas. The service is described as superb with many guests appreciating the quick and efficient responses to their needs. Despite a few isolated incidents of less favorable interactions, the overwhelmingly positive feedback about the staff's warmth and professionalism significantly underscores the high standard of hospitality at the SEETELHOTEL Pommerscher Hof das Wellnesshotel im Herzen der Kaiserbäder mit direktem Zugang zur Wellnessoase Shehrazade.
The SEETELHOTEL Pommerscher Hof das Wellnesshotel im Herzen der Kaiserbäder mit direktem Zugang zur Wellnessoase Shehrazade receives an array of reviews from its guests, many of whom have shared their experiences with the hotel's Wi-Fi. The common sentiment from visitors highlights significant issues with the quality and stability of the Wi-Fi connection. Guests often reported that the Wi-Fi was either slow or inaccessible, particularly during peak morning and evening hours. There were frequent mentions of the Wi-Fi being so poor that streaming services like Netflix were virtually unusable. Additionally, some guests noted that the wireless connectivity was only marginally better late at night, but generally unreliable throughout the day. Overall, while the hotel offers Wi-Fi as a complimentary service, it appears to require urgent improvements to meet the expectations of its guests.
SEETELHOTEL Pommerscher Hof das Wellnesshotel im Herzen der Kaiserbäder mit direktem Zugang zur Wellnessoase Shehrazade boasts a wellness area that is consistently praised for its cleanliness, beauty and overall inviting atmosphere. Guests frequently highlight the spaciousness and well-designed aspects of the spa, which includes a variety of saunas and steam baths. The sauna world, swimming pool and wellness treatments, particularly Ayurasan massages, receive commendations for enhancing the relaxation experience.
Despite minor criticisms, such as occasional issues with signage, the condition of the facilities or the availability of towels and bathrobes, the overall sentiment remains positive. The broad range of amenities and the aesthetically pleasing environment make it a favored destination for those seeking rest and rejuvenation. The wellness area, noted as top-notch and spectacular, truly stands out as a key feature of this charming hotel.
SEETELHOTEL Pommerscher Hof das Wellnesshotel im Herzen der Kaiserbäder mit direktem Zugang zur Wellnessoase Shehrazade offers a wellness area that guests appreciate for its cleanliness and aesthetic appeal. The area is noted for its diverse wellness offerings, which include more than just gym equipment. Although there have been mentions of outdated and defective gym equipment, it seems that the broader wellness offerings and special atmosphere of the area make it a highlight for visitors. The treadmill was reported as broken on one occasion, but it is the overall wellness experience that leaves a positive impression.
The pool area at SEETELHOTEL Pommerscher Hof das Wellnesshotel im Herzen der Kaiserbäder mit direktem Zugang zur Wellnessoase Shehrazade receives mixed feedback from guests with several positive aspects highlighted. The swimming pool is noted for being beautifully clean and well-maintained. Many guests appreciate the nicely done pool and sauna area, which invites relaxation and is quite spacious. The pool is also considered large and interesting, offering a variety of amenities. Directions to the pool are clear, making it easy for guests to find their way.
However, there are some drawbacks mentioned. Several guests felt the pool water was too cold with some comments indicating the temperature didn't meet expectations. Additionally, there are concerns about dark spots under the water, suggesting possible mold issues. The pool is located in a neighboring house, accessible only through the basement, which some found less convenient. Despite these issues, the general sentiment is that the pool area is a solid addition to the hotel's wellness offerings, though with room for improvement in cleanliness and accessibility.
Guests at the SEETELHOTEL Pommerscher Hof das Wellnesshotel im Herzen der Kaiserbäder mit direktem Zugang zur Wellnessoase Shehrazade frequently comment on the parking situation, highlighting both positives and areas for improvement. The hotel offers an underground parking garage, which some guests found to be well-designed and ideal. However, many pointed out that parking is quite expensive with fees around 15 to 17.50 euros per day, which many found to be exorbitant for hotel guests.
The tightness of the parking spaces and the complex routes from the garage to their rooms were also noted as inconveniences. Additionally, some guests experienced difficulty in finding available parking spots upon arrival or had their confirmed spaces occupied. Public paid parking options nearby serve as an alternative, often being slightly more affordable, but there is no free parking available.
Guests also noted the lack of electric car charging stations and the inconvenience of only being able to extend their underground parking by two hours. Although some appreciated the availability of parking, overall, the consensus is that the parking could be improved in terms of cost, space and accessibility.
SEETELHOTEL Pommerscher Hof das Wellnesshotel im Herzen der Kaiserbäder mit direktem Zugang zur Wellnessoase Shehrazade offers a child-friendly environment that can be comfortable for family stays, providing a family atmosphere and an opportunity for relaxing family vacations that guests may want to repeat. The hotel's staff, particularly the waitresses, are attentive and considerate towards children, enabling parents to enjoy their meals from the buffet. However, there are areas where the hotel may not completely meet the needs of young families. Some guests noted it could be a bit too noisy for children and that it is not specifically tailored for young family dynamics with some policies, such as not allowing toddlers to accompany single parents to the buffet, potentially causing inconvenience. Overall, SEETELHOTEL Pommerscher Hof das Wellnesshotel im Herzen der Kaiserbäder mit direktem Zugang zur Wellnessoase Shehrazade is welcoming for families but may require some improvements to better cater to the unique needs of young families seeking a cozy atmosphere.
SEETELHOTEL Pommerscher Hof das Wellnesshotel im Herzen der Kaiserbäder mit direktem Zugang zur Wellnessoase Shehrazade presents a mix of experiences regarding its four-star rating. The hotel has undergone recent renovations, making it modern and fresh. Guests have appreciated the updated rooms and available utilities. However, some guests feel that the hotel does not always meet the expected standards of a four-star rating, mentioning that the facilities and services fall short, at times appearing more aligned with a three-star superior level. Issues such as non-functioning room keys and the lack of air conditioning in summer have been highlighted. Despite these critiques, there are remarks that the hotel does exhibit qualities expected of a four-star establishment with some even suggesting it could be considered five-star under certain conditions. Overall, while the hotel has its strengths, it may not consistently offer the full four-star experience anticipated by some travelers.
The heated pool at SEETELHOTEL Pommerscher Hof das Wellnesshotel im Herzen der Kaiserbäder mit direktem Zugang zur Wellnessoase Shehrazade has received mixed feedback from guests. Many appreciate the availability of the heated pool, especially in cooler temperatures and find it a clean and inviting part of the hotel's swimming pool and sauna area. However, some guests have noted inconsistencies in the water temperature, mentioning that the pool is sometimes not adequately heated. There are also concerns about dark spots underwater, which suggest potential mold issues. Despite these drawbacks, the pool remains a popular feature among visitors.
The indoor pool at SEETELHOTEL Pommerscher Hof das Wellnesshotel im Herzen der Kaiserbäder mit direktem Zugang zur Wellnessoase Shehrazade receives a mix of positive and cautious remarks from guests. Many reviews highlight the pool area as a pleasant and attractive wellness space with compliments on the swimming pool being large and clean. The addition of a sauna area enhances the overall experience, making it a great spot for relaxation. The pool is noted as a quiet haven and some guests enjoyed early morning swims in the spacious waters. However, there are multiple mentions of the pool being quite cold, which could be a consideration for those sensitive to temperature. Despite this, guests appreciate that the pool area is accessible all day until 10:00 PM, providing ample opportunity to enjoy this feature.
SEETELHOTEL Pommerscher Hof das Wellnesshotel im Herzen der Kaiserbäder mit direktem Zugang zur Wellnessoase Shehrazade comes across as a highly dog-friendly establishment, warmly welcoming pets. Guests traveling with dogs have highlighted that their furry companions were greeted with special attention, including a welcome package with treats, blankets and bowls. Dogs are allowed in various parts of the hotel, including the restaurant, making it possible to enjoy meals without leaving pets behind.
While the overall experience for guests with dogs is positive and accommodating, some have noted that the cost for bringing a dog, at €25 per night, is on the higher side. Despite this, the hotel ensures that canine guests are comfortable with snacks and meals provided in the room.
The hotel is ideally situated with a dog beach reachable without much hassle, though it is a bit of a distance away. The staff has been recognized for being helpful and attentive to both human and canine guests, fulfilling all their needs and wishes during the stay, making SEETELHOTEL Pommerscher Hof das Wellnesshotel im Herzen der Kaiserbäder mit direktem Zugang zur Wellnessoase Shehrazade a solid choice for travelers looking to vacation with their pets.
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Location
The hotel's position allows for quick trips to both the beach and the city center, making it an ideal choice for travelers who want to be in the middle of it all. Additionally, the hotel's beachfront setting offers scenic sea views and a serene atmosphere. The well-appointed rooms, friendly staff and versatile breakfast buffet enhance the overall experience, cementing its status as a well-loved destination for repeated visits.
The perfect fusion of convenience and charm, SEETELHOTEL Pommerscher Hof das Wellnesshotel im Herzen der Kaiserbäder mit direktem Zugang zur Wellnessoase Shehrazade provides not only a great place to stay but also a fantastic starting point for further adventures around the beautiful Baltic coast. With everything within easy walking distance, it promises a stay that's both relaxing and full of opportunities for exploration.
Breakfast
The attentiveness and friendliness of the breakfast staff were mentioned several times, contributing to a pleasant dining experience. The breakfast setting is noted to be stylish and modern, adding to the overall enjoyment. Guests particularly enjoyed the freshly prepared scrambled and fried eggs by an on-site cook.
While there were isolated mentions of the breakfast area being too cold and the buffet not being replenished towards the end of service, the majority of guests felt that the breakfast left nothing to be desired and was a highlight of their stay. The breakfast service is capped off by the favorable location with proximity to the beach and promenade making it convenient for guests to enjoy a leisurely meal before starting their day.
Dinner
However, some guests noted that the buffet could be overpriced and felt that it didn’t always deliver good value for money. The evening buffet, although sometimes labeled as generous and great, also drew criticism for high prices and limited options. There were instances where the meat and sauces were reported as dry or lukewarm and appetizers were not always refilled promptly. These factors led some guests to feel disappointed with the overall quality of the buffet.
Improving the half-board offerings and addressing waiting times for drinks were also mentioned as areas needing attention. Nonetheless, those opting for à la carte meals generally found the experience satisfying. Overall, while the dining experience at SEETELHOTEL Pommerscher Hof das Wellnesshotel im Herzen der Kaiserbäder mit direktem Zugang zur Wellnessoase Shehrazade has significant strengths, there is room for improvement to ensure a consistently exceptional dining experience for all guests.
Rooms
Despite these positives, several reviews pointed out that many rooms were quite small, sometimes described as cramped or even likened to broom closets. The lack of air conditioning in some rooms was a drawback, especially for those under the roof that tended to heat up quickly. Noise was another common complaint, especially for rooms facing the street or near exhaust fan shafts, impacting the ability to sleep well. In some cases, there were discrepancies between the room descriptions and what guests actually received, particularly concerning room size and features like balconies.
Rooms close to each other sometimes led to noise issues and some guests felt that the furnishings were outdated or worn out. Despite sporadic issues with cleanliness or maintenance, the overall consensus indicates that the rooms, especially the recently updated ones, generally met guests' expectations for a short stay. Staff friendliness and the central location of the hotel also added to the favorable impressions.
Beds
Cleanliness
However, some criticisms were noted. A few guests mentioned issues such as dust bunnies, dirt in hallways and weeds on the balcony. During the pandemic, the room cleaning frequency was reduced to every three days, which did not align with some guests' expectations. Instances of sloppy cleaning, like streaky mirrors and trash left behind, were also reported. Despite these occasional shortcomings, the hotel's hygiene concept was well-implemented, ensuring that the core areas of the hotel remained clean and inviting for most visitors.
Staff
Guests frequently commend the overall dedication and attentiveness of the staff throughout the hotel, from the front desk to the restaurant and spa areas. The service is described as superb with many guests appreciating the quick and efficient responses to their needs. Despite a few isolated incidents of less favorable interactions, the overwhelmingly positive feedback about the staff's warmth and professionalism significantly underscores the high standard of hospitality at the SEETELHOTEL Pommerscher Hof das Wellnesshotel im Herzen der Kaiserbäder mit direktem Zugang zur Wellnessoase Shehrazade.
Wi-Fi
Spa
Despite minor criticisms, such as occasional issues with signage, the condition of the facilities or the availability of towels and bathrobes, the overall sentiment remains positive. The broad range of amenities and the aesthetically pleasing environment make it a favored destination for those seeking rest and rejuvenation. The wellness area, noted as top-notch and spectacular, truly stands out as a key feature of this charming hotel.
Gym
Pool
However, there are some drawbacks mentioned. Several guests felt the pool water was too cold with some comments indicating the temperature didn't meet expectations. Additionally, there are concerns about dark spots under the water, suggesting possible mold issues. The pool is located in a neighboring house, accessible only through the basement, which some found less convenient. Despite these issues, the general sentiment is that the pool area is a solid addition to the hotel's wellness offerings, though with room for improvement in cleanliness and accessibility.
Parking
The tightness of the parking spaces and the complex routes from the garage to their rooms were also noted as inconveniences. Additionally, some guests experienced difficulty in finding available parking spots upon arrival or had their confirmed spaces occupied. Public paid parking options nearby serve as an alternative, often being slightly more affordable, but there is no free parking available.
Guests also noted the lack of electric car charging stations and the inconvenience of only being able to extend their underground parking by two hours. Although some appreciated the availability of parking, overall, the consensus is that the parking could be improved in terms of cost, space and accessibility.
Family
4 Star
Heated Pool
Indoor Pool
Dog Friendly
While the overall experience for guests with dogs is positive and accommodating, some have noted that the cost for bringing a dog, at €25 per night, is on the higher side. Despite this, the hotel ensures that canine guests are comfortable with snacks and meals provided in the room.
The hotel is ideally situated with a dog beach reachable without much hassle, though it is a bit of a distance away. The staff has been recognized for being helpful and attentive to both human and canine guests, fulfilling all their needs and wishes during the stay, making SEETELHOTEL Pommerscher Hof das Wellnesshotel im Herzen der Kaiserbäder mit direktem Zugang zur Wellnessoase Shehrazade a solid choice for travelers looking to vacation with their pets.
Yes, SEETELHOTEL Pommerscher Hof das Wellnesshotel im Herzen der Kaiserbäder mit direktem Zugang zur Wellnessoase Shehrazade has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at SEETELHOTEL Pommerscher Hof das Wellnesshotel im Herzen der Kaiserbäder mit direktem Zugang zur Wellnessoase Shehrazade.
Yes, SEETELHOTEL Pommerscher Hof das Wellnesshotel im Herzen der Kaiserbäder mit direktem Zugang zur Wellnessoase Shehrazade welcomes dogs.
Yes, parking facilities are available at SEETELHOTEL Pommerscher Hof das Wellnesshotel im Herzen der Kaiserbäder mit direktem Zugang zur Wellnessoase Shehrazade.
Yes, SEETELHOTEL Pommerscher Hof das Wellnesshotel im Herzen der Kaiserbäder mit direktem Zugang zur Wellnessoase Shehrazade has a gym.
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