The Kananaskis Mountain Lodge, Autograph Collection is a beautiful and picturesque hotel located in the heart of the Canadian Rockies. The location is unbeatable, offering great proximity to hiking, biking and skiing trails. The hotel offers a variety of activities despite Covid and the staff is friendly and accommodating, providing superb service. The buffet breakfast at Forte received high praise and the food and drink options at the Cedar Room and Forte were exceptional. The hotel is generally clean and comfortable with well-maintained facilities and the spa and pool were noted as exceptional. The hotel is family-friendly with a wide range of activities for children and the beds were reported as incredibly comfortable. Overall, the Kananaskis Mountain Lodge, Autograph Collection is a top choice for travelers seeking a world-class mountain getaway experience.
Canmore Inn & Suites enjoys a prime location in the charming town of Canmore, offering easy access to downtown, restaurants and hiking trails, as well as proximity to Banff National Park and the Rocky Mountains. The hotel is praised for being centrally located and pet-friendly with many guests appreciating the convenience of walking to local stores, galleries and trails.
The hotel rooms receive mixed feedback; positive comments emphasize cleanliness, spaciousness and family-friendly amenities such as microwaves, refrigerators and dog accommodations. Some rooms offer beautiful mountain views and the suites are noted for their generous space and comfort. Nevertheless, issues like uncomfortable beds, noise from nearby train tracks, outdated furnishings and maintenance problems were noted, which contrast with the positive aspects and suggest a need for upgrades and better room care.
Cleanliness generally garners favorable reviews with particular praise for the tidy rooms, beddings, lobby coffee/tea station and pool area. However, some guests highlighted issues with older infrastructure, dust, unclean floors and dated furnishings that detract from the overall perception of cleanliness. Regular housekeeping services were also sometimes lacking.
Staff at Canmore Inn & Suites are consistently commended for their politeness, friendliness and helpfulness. Front desk personnel and other staff members at the breakfast room and maintenance team are often described as welcoming and attentive, contributing significantly to a positive guest experience. There were occasional mentions of communication issues and delayed responses, but these instances were minimal compared to the overwhelmingly positive feedback.
The breakfast experience at the hotel is mixed. While some enjoyed the selection and found the $12 buffet to be a good option, others were disappointed that breakfast was not included and felt the offerings were basic or not worth the additional cost. Those who opted for the breakfast generally found it satisfactory with good options.
Facilities like the gym and pool receive varied feedback. The gym, although small, is functional and guests appreciated the private booking option. The pool area, featuring a popular waterslide and hot tub, is a hit with families, especially children. However, it is often noted as cramped and overcrowded with issues like high chlorine levels, occasional maintenance closures and cleanliness concerns affecting the overall experience.
For family stays, the hotel proves to be a favorable destination due to its pool, waterslide and arcade room, which keep children entertained. Family suites are described as comfortable, making the hotel a great value for those traveling with kids despite some noise and minor maintenance issues.
Overall, Canmore Inn & Suites is a budget-friendly, three-star option that offers a balance between affordability and convenience. Its central location, pet-friendly policies, clean and spacious rooms and friendly staff make it a commendable choice for travelers. However, improvements in room maintenance, cleanliness consistency and addressing noise issues would enhance the overall guest experience. Business travelers also find it a practical choice due to its central location and essential amenities, making it suitable for both leisure and work stays.
Rundle Mountain Lodge receives considerable praise for its prime location in Canmore, being easily accessible to Banff National Park and other key attractions. Guests appreciate its proximity to popular restaurants, amenities and hiking trails, along with picturesque mountain views and ample parking right in front of each room, enhancing convenience. The lodge's central position makes it an excellent base for exploring the area.
The rooms at Rundle Mountain Lodge are generally well-received for their spaciousness, cleanliness and rustic charm. Guests value the functional amenities such as comfortable beds, large TVs and well-equipped kitchenettes. The lodge offers good value for money with many rooms providing a cozy, cabin-like ambiance. Though there are minor issues like dated decor and occasional maintenance concerns, the overall room experience is positive, especially for those seeking comfort and practicality.
Cleanliness at the lodge is somewhat inconsistent. Many guests find their rooms clean and well-maintained with fresh linens and comfortable accommodations. However, there are repeated mentions of cleanliness issues such as stained comforters, mold and general maintenance lapses, showing room for improvement in housekeeping standards.
The lodge's staff consistently garners high praise for their friendliness, accommodating nature and excellent customer service. Guests often highlight the warm and helpful reception they receive, particularly during check-in, contributing significantly to an enjoyable stay. Though there are occasional mentions of less satisfactory interactions and the need for more staff during certain times, the overall sentiment is overwhelmingly positive regarding the staff's impact on guest experiences.
The WiFi at Rundle Mountain Lodge is generally satisfactory with many guests appreciating the strong and reliable connection, though some report intermittent issues. The indoor pool and hot tub are well-liked by guests, particularly families, despite some concerns about maintenance and cleanliness. The lodge is also praised for being dog-friendly, offering pet-friendly rooms and facilities which make it a good choice for travelers with pets, albeit with some minor cleanliness issues due to pet hair.
Overall, Rundle Mountain Lodge delivers a pleasant and practical stay with its ideal location, friendly staff and reasonable room amenities making it a favored option for visitors seeking to explore Canmore and Banff National Park. Improvements in consistency of cleanliness and maintenance could enhance the experience further, but the lodge's charm and convenience remain strong selling points.
Chateau Canmore is strategically located to offer convenience and value to travelers, nestled near a bus stop and providing easy highway access. Its surroundings boast beautiful mountain views and proximity to dining, shopping, and entertainment options. Guests can enjoy on-site amenities like a hot tub, a small pool, and access to an excellent breakfast at Chez François next door. The breakfast is consistently praised for its quality and variety, and guests benefit from a 10% discount during their stay. Although not included with the room, the setting offers picturesque views that enhance the meal experience.
Accommodations at Chateau Canmore are spacious and well-equipped, with many rooms offering separate living areas and amenities like microwaves, fridges, and kitchenettes. The hotel's cleanliness and maintenance receive positive feedback, with rooms described as clean, comfortable, and charmingly decorated in a 70s-style ski-chalet theme. The friendly and helpful staff enhance the welcoming atmosphere, going above and beyond to meet guests' needs. Although some staff interactions have been noted as less attentive, the overall service remains impressive.
The hotel provides free WiFi, which functions well for basic use, though some guests have encountered issues with device connectivity for streaming. The gym is praised for its variety of equipment, cleanliness, and additional amenities like a sauna and jacuzzi. The outdoor hot tub and sauna are standout features, while the swimming pool receives mixed reviews regarding temperature and size.
Parking is convenient, with on-site and some covered areas available, though challenges like narrow stalls and unclear markings have been mentioned. The dog-friendly policy is appreciated, offering spacious accommodations for pets.
Beds are widely praised for comfort, contributing to a restful night's sleep, while any minor issues do not overshadow the overall positive experience. Chateau Canmore is a commendable choice for travelers seeking comfort, convenience, and pet-friendly accommodations in a scenic setting.
The Pocaterra Inn & Waterslide in Canmore receives high praise across several categories, making it a popular choice for both leisure and business travelers. The location of the hotel is a significant advantage, offering easy access to Banff National Park and downtown Canmore, while also providing a tranquil and picturesque setting with scenic mountain views. Guests appreciate the peaceful environment and proximity to amenities like restaurants, shops and transport options.
The complimentary breakfast is lauded for its quality, variety and convenience, featuring a generous selection of hot and cold items that cater to different tastes. The friendly and attentive breakfast staff further enhance the positive experience.
The rooms are frequently described as clean, spacious and comfortable with amenities like fireplaces, fridges and microwaves adding to the coziness. Scenic mountain views from the rooms are a notable highlight. Cleanliness throughout the hotel is consistently praised with well-maintained facilities and spotless rooms contributing to a pleasant stay.
The staff at Pocaterra Inn & Waterslide are highly regarded for their friendliness, professionalism and helpfulness. Exceptional customer service, quick check-ins and local recommendations from the staff significantly elevate the guest experience.
Families find the hotel particularly appealing due to the family-friendly amenities, such as the pool and waterslide, which are major hits with children. Free hot cocoa and cookies, pet-friendly policies and a welcoming atmosphere make it an excellent choice for family vacations. The comfortable beds and bedding also contribute to a restful stay with many guests praising the cleanliness and comfort.
The hotel is recognized as offering good value for money, often surpassing expectations for a three-star establishment. Business travelers also find the hotel suitable due to its convenient amenities and efficient meeting arrangements.
Despite some issues with the WiFi connectivity and occasional maintenance needs in the gym and pool areas, the overall sentiment remains positive. The hotel ensures a clean, comfortable and enjoyable stay, making Pocaterra Inn & Waterslide a highly recommended destination in Canmore.
Banff Rocky Mountain Resort is highly regarded for its strategic and picturesque location, ideally situated at the entrance to Banff with easy access to the town's attractions and scenic mountain views. Its serene setting just outside the bustling town center offers guests a peaceful retreat while still being conveniently close to downtown Banff via a short drive or shuttle service. The location is also praised for its proximity to hiking and biking trails and major highways leading to key points of interest.
The resort's breakfast receives mixed reviews with many guests enjoying the abundance and taste of the offerings but noting that breakfast is not included in the room rate, which some find quite high. Dinner experiences also vary with some appreciating the convenience and quality of certain dishes like butter chicken and turkey dinner, while others feel the food is overpriced and of average quality.
Accommodations are noted for being spacious, cozy and well-equipped with amenities such as kitchens and fireplaces, making them ideal for families or longer stays. While some rooms have a modern look, others retain a charmingly rustic feel, though they may need updates. Cleanliness of the rooms is generally good with comfortable beds often mentioned, though there are inconsistencies in maintenance and cleanliness across different units.
Staff interactions are mostly positive with many guests commending the friendly and helpful service, particularly from individuals like Vlad at reception and servers. However, there are occasional reports of inefficiency and unprofessional behaviors that could use improvement.
Facilities such as the gym and tennis courts are appreciated for their functionality and good upkeep, despite not being the most modern. The pool areas, though popular, suffer from maintenance and cleanliness issues, including high chlorine levels and outdated conditions.
Families find the resort particularly favorable with spacious cabins, numerous kid-friendly amenities and activities like tennis and playgrounds. Wildlife sightings from cabin windows add a unique charm to family stays. The resort's location near skiing facilities also makes it a suitable choice for ski vacations, despite a few noise issues.
Overall, Banff Rocky Mountain Resort is praised for its tranquil and beautiful setting, convenience and family-oriented amenities, though there are areas that could benefit from improvement in consistency and maintenance.
Days Inn & Suites by Wyndham Cochrane is highly regarded for its prime location, offering easy access to Nakiska, shopping and restaurants. Guests appreciate the serene and picturesque surroundings with stunning views of the mountains and foothills. Fitness enthusiasts benefit from a well-equipped gym, while the indoor pool, albeit small and in the basement, provides a private and enjoyable swim experience for families.
The breakfast service at the hotel is a standout feature, consistently praised for its quality, variety and freshness. Guests enjoy the hot breakfast included in their stay, despite a few comments about the use of disposable plates and cutlery and occasional crowding in the dining area.
Rooms at Days Inn & Suites by Wyndham Cochrane receive positive feedback for their cleanliness, spaciousness and comfort. The beds, in particular, are often highlighted as comfortable, though there are a few mixed opinions on bed firmness. The overall cleanliness of the hotel is frequently commended with the friendly and attentive staff contributing significantly to guest satisfaction.
The hotel staff are consistently described as friendly, accommodating and professional, creating a welcoming atmosphere. This level of service, combined with the hotel's convenient location and comfortable accommodations, makes Days Inn & Suites by Wyndham Cochrane a favored choice for many guests.
The Rimrock Resort Hotel in Banff is celebrated for its exceptional location, perched on a picturesque mountainside with breathtaking views of the surrounding mountains. The serenity and accessibility to local attractions such as the Banff Gondola and Sulphur Mountain Hot Springs make it ideal for nature lovers and adventure seekers. Guests adore the peaceful and scenic setting, along with the clean, spacious rooms and the superb service.
The dining experience garners mixed reviews. The breakfast buffet at the Primrose restaurant is praised for its variety and taste, although some guests felt it didn’t justify the additional cost. Dinner options also vary with high praise for the Eden restaurant's exceptional quality and ambiance, while Primrose faces some criticism for long waits and inconsistent quality.
Rooms are consistently noted for their cleanliness, comfort and spectacular mountain views, though some guests mention a slightly dated decor and small bathrooms. The general cleanliness of the hotel is well maintained by the friendly and efficient housekeeping staff, even if some common areas could use deeper cleaning.
The staff at The Rimrock Resort Hotel are frequently commended for their exceptional friendliness and helpfulness, enhancing the guest experience with their attentive service and approachability. The spa is generally appreciated for its relaxing atmosphere, though some guests find it small and lacking in special touches.
The pool area with its extensive amenities, is a hit with families, although it can get crowded and occasionally messy. Parking is practical but the additional charges are noted as a drawback. Families especially enjoy the festive atmosphere during holiday seasons with activities designed for children and memorable experiences such as Santa's visit.
Beds receive high praise for their comfort, contributing to a pleasant sleeping experience, although a few guests find them too soft. The luxury experience at the hotel rates well with its stunning location and views, but some guests feel the high room rates aren’t always justified.
Overall, The Rimrock Resort Hotel offers a tranquil and beautiful retreat with strong service, magnificent views and a variety of amenities, making it a memorable stay for visitors in Banff.