Exe Casa de Los Linajes

Segovia 40.95245600, -4.12525800 , Doctor Velasco, 9 (Show on Map)
8.4
Very Good


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Summary of reviewsExe Casa de Los Linajes, located in the heart of Segovia, enjoys consistent praise for its exceptional proximity to key attractions such as the Plaza Mayor, Cathedral, Alcázar and Roman Aqueduct. Guests appreciate the hotel's blend of historical charm and modern conveniences with many rooms offering stunning views of Segovia’s iconic landmarks. The tranquil ambiance of the medieval streets combined with the convenience of nearby restaurants and shops enhances the overall experience.

The breakfast at Exe Casa de Los Linajes is a highlight for many visitors, featuring a varied buffet with fresh fruits, pastries, cheeses and gluten-free options. Guests commend the breakfast room's pleasant atmosphere and scenic views, contributing to a satisfying start to the day. While there are minor complaints about replenishment during busy periods, the overall feedback is positive.

The rooms are spacious, clean and comfortable, often noted for their charming rustic decor and modern amenities. Guests appreciate the large bathrooms, comfortable beds and effective air conditioning. However, some mention issues like small room sizes, poor soundproofing and occasional maintenance problems. Despite these drawbacks, the majority find the accommodations satisfactory.

Cleanliness is another strong point with guests frequently highlighting the spotless conditions maintained by the diligent housekeeping staff. Although there are occasional lapses, particularly with specific areas like terraces, the overall cleanliness standard is high.

The exceptional staff at Exe Casa de Los Linajes receive high praise for their friendliness, professionalism and attentiveness. From the front desk to housekeeping, staff members go above and beyond to ensure a pleasant stay, enhancing the overall atmosphere with their warm and efficient service.

One area for improvement is the Wi-Fi service, which often receives criticism for being unreliable, especially in certain rooms. However, the ground floor and some other areas have better connectivity and there are positive mentions of the Wi-Fi when it works well.

Parking is generally viewed positively for its convenience and security, although the limited number of spaces and the challenge of navigating narrow streets for larger vehicles are noted drawbacks.

Beds at the hotel lean towards being very comfortable with many guests praising the large and cozy bedding. While most reviews are favorable, there are occasional reports of hard or noisy mattresses that detracted from sleep quality.

Overall, Exe Casa de Los Linajes exceeds expectations for a three-star hotel with many guests believing it deserves a higher rating. Its excellent value, prime location, clean facilities and outstanding staff make it a commendable choice for travelers visiting Segovia. Despite some areas needing improvement, such as Wi-Fi connectivity and dining options, the positive aspects significantly outweigh the negatives, ensuring a pleasant and memorable stay for most visitors.
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Categories
Hotel near Ski Resorts
This hotel offers a charming stay in Segovia, suitable for guests who want to experience the city's cultural heritage and enjoy skiing opportunities in the surrounding areas.

Hotel Taking Steps Towards Sustainability
This hotel has implemented eco-friendly practices including the use of reusable coffee/tea filters, recycling, LED light bulbs, and eco-friendly toiletries and cleaning products in its rooms.

Business Hotel
This hotel provides standard amenities suitable for business stays in Segovia.

Hotel with Parking
The hotel offers covered parking for a daily fee. It is located in a quiet area of the historic quarter, a short walk from Plaza Mayor.

EV charging stations  


Hotel with EV Charging Stations
This hotel is included in a database of hotels tagged as having EV charging facilities.

3-Star Hotel
This charming hotel is set in a 16th-century building within the historic district of San Esteban. Guests consistently praise its excellent value and quality services, often exceeding expectations for a three-star hotel. The location and staff receive high marks.

Hotel near Nightlife Spots

Accessible Hotel

Hotel with Gym

Room Types
Double or Twin Room This air-conditioned room features a flat-screen TV and a private bathroom with shower and bath.

Single Room This air-conditioned room features a TV and a private bathroom with shower and bath.

Triple Room The triple room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a hairdryer. The triple room has a flat-screen TV, a wardrobe, a safe deposit box, as well as heating. The unit has 2 beds.

Double Room with Terrace The double room provides air conditioning, a minibar, a terrace with mountain views as well as a private bathroom featuring a bath or a shower.

Double or Twin Room with View This twin/double room has air conditioning and a TV.

Double or Twin Room with Parking The twin/double room features air conditioning, a minibar, as well as a private bathroom boasting a bath or a shower and a hairdryer. The twin/double room offers a wardrobe, a safe deposit box, heating and a flat-screen TV.

Large Double Room The double room provides air conditioning, a minibar, as well as a private bathroom featuring a bath or a shower and a hairdryer. The double room features a wardrobe, a safe deposit box, heating, as well as a flat-screen TV. The unit offers 1 bed.

About Exe Casa de Los Linajes
License: H-40/51
Guest Reviews
8.4
Very Good
Location
Nestled right in the heart of Segovia, Exe Casa de Los Linajes boasts an exceptional location that guests frequently praise for its convenience and proximity to key attractions. The hotel is ideally situated within walking distance of the city's main historic sites, including the Plaza Mayor, the Cathedral, the Alcázar and the Roman Aqueduct. Visitors appreciate the peaceful ambiance of the surrounding medieval streets while still being just minutes away from bustling downtown areas, making it perfect for both sightseeing and enjoying the local culture.

The hotel's historical building adds to its charm, providing stunning views of Segovia's iconic landmarks from many rooms. Guests consistently highlight the comfortable and spacious accommodations, as well as the friendly and helpful staff who enhance the overall experience. The hotel’s strategic location offers the tranquility of a secluded area while remaining close to restaurants and shops, allowing for a relaxing yet convenient stay.

With all major attractions accessible on foot, Exe Casa de Los Linajes is perfect for travelers eager to explore Segovia's rich history without the need for extensive travel. Whether visiting the cathedral, exploring the city's historic center or simply enjoying the beautiful surroundings, this hotel's location ensures a memorable and convenient visit to Segovia.

Breakfast
The breakfast experience at Exe Casa de Los Linajes generally receives high praise from guests, featuring a variety of positive comments. Reviewers frequently describe the breakfast as excellent, very good or delicious, highlighting its varied and complete nature. Many guests appreciate the buffet style, noting the extensive selection including fruits, pastries, cold cuts, cheeses and gluten-free options. The plentiful and abundant nature of the offerings contributes to a satisfying morning meal, often described as hearty and rich.

The breakfast room itself garners positive feedback for its pleasant atmosphere, spaciousness and beautiful views of the surrounding countryside, offering a lovely setting to start the day. Some guests find the breakfast to be of high quality with good value for the price paid, emphasizing the fresh fruit, warm pastries and good coffee.

However, not all reviews are entirely glowing. Some guests mention occasional shortcomings, such as a lack of variety in offerings, slow service or issues with replenishment during busy periods. Despite these minor criticisms, the overall sentiment remains largely positive with most guests enjoying a comprehensive and satisfying breakfast experience at Exe Casa de Los Linajes.

Dinner
Exe Casa de Los Linajes offers its guests a serene and calm environment, providing a good location within a lovely city. While guests generally appreciated the quality of the restaurant and praised the good restaurant recommendations provided by the staff, there were some areas for improvement when it comes to dining options at the hotel.

Notably, the hotel does not serve dinner, nor is there a bar or cafeteria service available in the evening, which some guests found inconvenient. This lack of dinner service left guests wanting the option to dine in the evening without having to step out. An unpleasant experience of being refused service on the terrace was also cited, despite there being available tables. Additionally, the absence of a cafeteria meant that guests couldn't enjoy a simple coffee in the morning without opting for the full buffet breakfast.

Overall, while the restaurant itself garners positive remarks, expanding dining services and improving evening options could significantly enhance the guest experience at the hotel.

Rooms
Exe Casa de Los Linajes in Segovia receives generally positive feedback for its rooms, which are frequently highlighted for their spaciousness, cleanliness and comfort. Many guests appreciate the large, well-lit rooms with comfortable beds and pleasant views, particularly from the higher floors and terraces. The rooms are described as cozy with some featuring nice decorations and a rustic style that complements the historic ambiance of the hotel.

Certain rooms offer fantastic views of the countryside or city with some even having balconies or terraces that guests find particularly charming. The room amenities, including comfortable beds, large bathrooms and effective air conditioning, contribute to a comfortable stay. The hotel maintains a good balance between modern conveniences and traditional aesthetics with clean and well-maintained interiors.

However, there are some recurring criticisms. A number of guests comment on the small size of some rooms, particularly those on lower floors or ones that face interior courtyards instead of offering scenic views. Poor soundproofing and insufficient lighting are also noted issues in several reviews. Additionally, occasional maintenance problems, such as bad odors, outdated furniture and low lighting, are mentioned.

Despite these drawbacks, the majority of the guests find the rooms comfortable and the service satisfactory. The attentive and welcoming staff, along with the great location in the heart of Segovia, make it a favorable choice for visitors. The balance of positive aspects, such as spaciousness, comfort and scenic views, generally outweigh the negative points, making Exe Casa de Los Linajes a recommended stay for travelers.

Beds
The 'Exe Casa de Los Linajes' hotel offers a mixed experience when it comes to its beds, but leans heavily towards comfort. Guests frequently praise the beds for being large, spacious and extremely comfortable, contributing to a restful night's sleep. Many reviews highlight the comfort of both the bedding and the mattresses with adjectives like "huge," "big," "clean," and "cozy" appearing often. Visitors appreciate the modern decor and the overall quality of the sleeping arrangements with some rooms featuring spectacular views which add to the overall positive experience.

However, there are occasional inconsistencies reported. While many beds are described as providing an excellent level of comfort, some guests mention problems such as hard, old or noisy mattresses that detracted from their sleep quality. There are also comments on specific issues like spring mattresses being felt, beds making noise during movement and small or separate beds not meeting expectations.

In summary, while most guests leave satisfied with their sleeping arrangements at 'Exe Casa de Los Linajes,' enjoying the large, cozy beds and comfortable bedding, there are instances where improvements could be made to ensure a consistently high standard for all visitors.

Cleanliness
Exe Casa de Los Linajes consistently receives high praise for its cleanliness, echoed in numerous reviews by guests. The rooms are frequently described as spotlessly clean with meticulous attention to detail ensuring a consistently high standard. Many visitors commend the hotel for its modern, well-maintained facilities and comfortable, clean bedding. The housekeeping staff appears to be diligent, often leaving rooms impeccably clean and tidy. The surfaces, bathrooms and common areas uphold a superior standard of cleanliness. The hotel also effectively implemented COVID-19 cleaning protocols, further reassuring guests about their safety.

Despite the overwhelming positive feedback, there are occasional mentions of lapses in cleanliness, particularly with some specific areas like terraces and old towels. Nonetheless, these seem to be exceptions rather than the norm. Overall, the establishment’s commitment to cleanliness earns it top marks, making it a pleasant and comfortable stay for the majority of its guests.

Staff
'Exe Casa de Los Linajes' boasts an exceptional team that consistently receives high praise from guests for their friendliness, professionalism and attentiveness. The reception staff, in particular, stands out for their warm welcomes, efficient service and problem-solving capabilities. Guests appreciate the courteous and helpful nature of the staff across all touchpoints, from the front desk to the dining room and housekeepers. The team is noted for going above and beyond to assist, ensuring a pleasant experience for everyone. Visitors frequently highlight the staff's excellent customer service, kindness and the ability to make guests feel welcomed with a smile, making the hotel stay enjoyable and memorable. The professionalism and dedication of the staff, including individuals like Andrea and Lucia who receive special mentions, enhance the overall atmosphere of the hotel, fostering a sense of hospitality that encourages guests to return.

Wi-Fi
The reviews highlight several concerns regarding the Wi-Fi at Exe Casa de Los Linajes. A common issue is the difficulty in connecting to the network with some guests experiencing poor or no reception in their rooms, particularly those facing the parking lot. The Wi-Fi often proved unreliable with frequent interruptions and weak signals being recurrent problems. Specific rooms, such as Room 007, reportedly had no Wi-Fi recognition at all. Some guests experienced continuous issues over multiple days and the internet speed was considered inadequate by many.

On a brighter note, there were positive mentions of the Wi-Fi working well on the ground floor and some other areas of the hotel. For those who managed to connect, the internet was sometimes described as fast and the signal was deemed good in these areas. Free WLAN was a noted advantage and when functional, it was available throughout the hotel. For travelers in need of steady internet access, it may be advisable to utilize common areas for better connectivity based on these reviews.

Parking
Parking at Exe Casa de Los Linajes generally receives positive feedback for its convenience and accessibility. Guests appreciate the on-site underground parking garage, noting that having a reserved spot in the hotel is a significant advantage especially in a city where parking can be challenging. The internal garage is often highlighted as very practical and secure with direct lift access adding to the convenience.

However, the hotel's parking facilities do come with some limitations. The number of available spaces is often insufficient, making advance reservations essential. At times, guests arrive to find the lot fully booked, necessitating the use of public parking options. While there is nearby public parking at the Cathedral, it comes at a steep price of 25 euros per day, which some guests find excessive.

Accessibility to the parking spaces can sometimes be an issue with the narrow streets making entry a bit tricky for larger vehicles. Guests also mention that the parking arrangements can be somewhat confusing and the cost details aren't always transparent. Despite these challenges, the overall sentiment emphasizes that the availability of any parking, particularly in such a central location, is a considerable perk.

3 Star
Exe Casa de Los Linajes consistently impresses guests with its offerings, often exceeding expectations for a three-star rating. Many reviewers believe the hotel deserves higher than its current rating due to its excellent value and quality services. Guests frequently commend the breakfast, which is considered great for a hotel within this category. The location and staff receive high praise, contributing significantly to the overall positive experience.

Despite being categorized as a budget accommodation, the hotel manages to blend comfort with cleanliness, leaving a good impression on its visitors. The building itself is a charming, nicely renovated old structure, adding to the unique appeal of staying here. Some rooms offer better views, enhancing the experience for those lucky enough to book them.

However, the hotel is not without its shortcomings. Some guests find the rooms and bathrooms to be tight and different from what they expected based on the photos, which led to a few disappointments. Nevertheless, these issues seem minor compared to the overall satisfaction expressed by most visitors.

In conclusion, Exe Casa de Los Linajes stands out for its location, value and service, making it a commendable choice for anyone seeking a quality stay at a reasonable price point.

Accessible
Nestled close to the main square and within easy reach of the historical center, Exe Casa de Los Linajes receives mixed yet overall promising feedback regarding its accessibility for guests with disabilities. The hotel is generally considered better adapted to disabled people with steps made more manageable thanks to the addition of removable stairs for wheelchairs and a convenient elevator. Although there are some challenges, such as numerous steps and poor navigation signage when arriving by car, the facility is set on improving accessibility.

The reception desk situated at street level and the accessible parking via lift are appreciated features. Additionally, guests can find public parking nearby and for early arrivals, free parking is an advantage. While some rooms have access limitations due to steps, others are adequately equipped with the necessary amenities for those with reduced mobility. However, it is worth noting the contradictory presence of a bathtub despite being a room for guests with mobility issues.

In terms of overall area access, the hotel boasts considerable ease throughout the premises and is suitably located for transport facilities. Whether during public holidays or regular days, accessible parking spaces are consistently available, ensuring a smooth, comfortable stay. While more improvements can be made, particularly in providing additional light points and clearer navigation for vehicles, Exe Casa de Los Linajes makes a commendable effort to accommodate guests with disabilities.


No, Exe Casa de Los Linajes doesn't have any pool.

No, a spa isn't available at Exe Casa de Los Linajes.

No, Exe Casa de Los Linajes doesn't allow dogs.

Yes, parking facilities are available at Exe Casa de Los Linajes.

Yes, Exe Casa de Los Linajes has a gym.

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