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Summary of reviewsHotel Riviera stands out for its strategic and convenient location, especially for those needing proximity to Milan Linate Airport and the Novegro exhibition park. The hotel offers a quiet neighborhood, easy access to public transportation and free parking, making it highly practical for business travelers and exhibition attendees. Despite being in an area that might not be visually appealing, the logistical advantages are widely appreciated.
The breakfast service at Hotel Riviera garners positive feedback with guests enjoying a varied and plentiful buffet included in their room price. The quality and diversity of offerings, including sweet and savory options and standout cappuccinos, add value to the stay. However, some guests noted that the breakfast could be more diverse with quicker restocking.
Rooms receive mixed reviews; many guests commend their cleanliness, spaciousness and comfort, particularly highlighting the pleasant terraces and functional amenities. However, issues such as small room sizes, outdated furniture, inconsistent cleanliness and maintenance needs were noted by others. Improvements in bathroom cleanliness and overall hygiene are necessary despite staff efforts to maintain order.
The staff at Hotel Riviera is frequently praised for their friendliness, professionalism and helpfulness. The reception team is particularly lauded for their welcoming demeanor and efficient problem-solving, contributing significantly to a positive guest experience.
Free Wi-Fi is provided, but guests report mixed experiences with connectivity and signal strength, indicating that while the service is a valuable inclusion, it may not always meet expectations. On the other hand, the comfort of the beds receives general approval with many guests noting the coziness and quality of sleep, despite occasional concerns about mattress conditions.
As a three-star hotel, Hotel Riviera delivers on basic amenities and services typical for its category, though some guests feel it could improve to meet three-star standards consistently. While it may appear slightly dated and in need of some updates, it provides good value for those with moderate expectations and a focus on practical benefits like location and friendly service. Show more
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Categories
Dog Friendly Hotel
Hotel Riviera is pet friendly, dogs of any size are welcome for no additional fee.
Cheap Hotel
This hotel offers budget accommodation with good transport links. It provides necessary amenities for a comfortable visit.
3-Star Hotel
Located a short drive from Milan Linate Airport, this hotel offers air-conditioned rooms with satellite TV and free on-site parking. The hotel provides a comfortable stay with a breakfast buffet.
Accessible Hotel
Room Types
Single RoomFeaturing an LCD TV, this air-conditioned room includes a minibar and carpeted or wooden floors. Some rooms have a small double bed.
Double RoomFeaturing an LCD TV, this air-conditioned room includes a minibar and carpeted or wooden floors. Some rooms have a balcony or terrace.
Triple RoomFeaturing an LCD TV, this air-conditioned room includes a minibar and carpeted or wooden floors. Some rooms have a balcony.
Twin RoomFeaturing an LCD TV, this air-conditioned room includes a minibar and carpeted or wooden floors. Some rooms have a balcony.
Classic Quadruple RoomThe quadruple room provides air conditioning, a minibar, as well as a private bathroom featuring a bath or a shower and a hairdryer. This quadruple room offers heating and a flat-screen TV. The unit offers 4 beds.
About Hotel Riviera
License: 015205-ALB-00002, IT015205A1KXKRG4JU
Guest Reviews
7.3
Good
Location
Hotel Riviera boasts a highly convenient location, especially for travelers with business at or near Milan Linate Airport. Many guests found the proximity to the airport to be a significant advantage with numerous reviews highlighting that it is just a short drive or taxi ride away. Besides the airport, the hotel is also strategically positioned near the Novegro exhibition park, Milan's city center and various public transportation options, including bus route 73 and a nearby train station.
For those visiting Milan for work or exhibitions, the location offers the benefit of easy accessibility and a connection to the main road networks. Guests appreciated the quiet and peaceful neighborhood despite its closeness to busy transportation hubs. The hotel’s position next to bus stops makes traveling to the city center straightforward for sightseeing.
The convenience extends to amenities such as parking facilities, which are available and free, adding value to the guests' stay. Although some mentioned that the hotel is situated in a less visually appealing area and might seem distant from certain attractions without public transit, the overall feedback underscores the practical advantages of its location. This hotel appears highly suitable for those needing quick access to the airport or visiting the nearby exhibition centers.
Breakfast
At Hotel Riviera, the breakfast experience emerges as a noteworthy aspect of the stay with many guests praising its offerings. The buffet breakfast is often described as good, varied and plentiful, providing a satisfying start to the day. There are multiple mentions of the breakfast being included in the room price, which adds value for visitors. Quality and diversity are recurring positive remarks with several guests noting the availability of sweet and savory options and the superior cappuccino has been highlighted as a standout component.
However, not all feedback is glowing. A portion of guests felt that the breakfast was a bit basic and could be improved, pointing out issues such as limited choice, quality or occasional delays in restocking items, especially pastries. The breakfast service experienced changes due to COVID-19 restrictions, requiring guests to collect their breakfast in bags and consume it in their rooms. This adaptation has received mixed reactions with some finding it convenient, while others missed the designated dining area experience.
Overall, while there are areas identified for improvement, the breakfast at Hotel Riviera generally satisfies its guests and is often seen as a complement to the friendly service and excellent value provided.
Rooms
Hotel Riviera's rooms received a mixed set of reviews, highlighting both positive and negative aspects. On the brighter side, many guests found the rooms to be clean, spacious and adequately quiet. The beds were often described as comfortable and the terraces in some rooms added to the overall pleasant experience. Functionality and essential amenities were noted positively, making the rooms appropriate for the hotel's category and offering good value for money.
However, several areas need improvement. Common issues included small room sizes and outdated furniture with some rooms and bathrooms requiring significant renovations and maintenance. Cleanliness was inconsistent with a noticeable number of guests reporting rooms and bathrooms that were not satisfactorily clean. Problems such as mold, noise, poor heating and outdated fixtures further detracted from the overall experience. Despite these drawbacks, the hotel manages to meet basic needs, catering primarily to short-term stays with room service breakfast and adequate room arrangements.
Beds
Hotel Riviera receives generally positive remarks regarding the comfort of its beds. Many guests commend the beds for being comfortable with several reviews specifically highlighting the double pillows and comfortable mattresses. Some reviews even describe the beds as perfect. The comfort of the beds seems to be consistent with numerous mentions of the "comfortable bed" and the "very comfortable" sleeping experience.
However, there are a few mentions of issues with the beds. Some guests note problems with mattress quality, including broken and torn mattresses, while a few mention bent bed frames and bed collapses. There are also comments about obsolete bedspreads and divided beds, although these do not seem to detract significantly from the overall positive perception. Despite these occasional drawbacks, the majority of feedback points to a restful and cozy sleep experience at Hotel Riviera.
Cleanliness
Hotel Riviera has garnered a mix of feedback regarding cleanliness with a notable number of guests praising the establishment for its clean and tidy rooms. The breakfast area also received positive comments, indicating a nice and clean environment. Several reviews highlight that rooms were maintained clean daily with staff being attentive to cleanliness and regularly restoring order.
However, the feedback isn't universally positive. There are recurrent mentions of issues related to bathroom cleanliness, including reports of mold, musty conditions and unclean showerheads. Some rooms were flagged for dirty walls, carpets and even mattresses. Specific concerns such as peeling plaster and evidence of smoke odors were also noted.
While many guests found their rooms very clean, spacious and comfortable despite the hotel's slightly dated structure, others experienced disappointments with overall hygiene standards and suggested that the cleaning services need improvement. The cleanliness of common areas like stairs and corridors was also occasionally criticized.
In summary, while Hotel Riviera generally maintains a basic standard of cleanliness, significant improvements are necessary in some areas, particularly regarding bathroom maintenance and overall hygiene. The hotel offers a reasonably clean stay with attentive staff contributing to a pleasant experience for many guests.
Staff
Hotel Riviera's staff receives considerable praise from guests, reflecting a strong reputation for friendliness, professionalism and attentiveness. Visitors consistently describe the personnel as welcoming, friendly and exceedingly kind with particular commendations for the reception team and night staff. Guests appreciate the staff's willingness to provide assistance, offer impeccable service and solve problems efficiently. The receptionists, including young team members and the owner, are often highlighted for their hospitality and helpfulness. The hotel's 24-hour reception is noted for being available and accommodating at all times. Despite occasional issues such as being far from public transportation, the overwhelming sentiment is that of exceptional service and a warm, supportive environment.
Wi-Fi
Hotel Riviera offers free Wi-Fi, which appears to be a mixed experience for guests. While some found the Wi-Fi to be reliable, others reported slow speeds and connectivity issues. The signal strength varies with many areas of the hotel lacking coverage entirely. Despite these issues, it's notable that both parking and Wi-Fi are offered free of charge. Overall, the Wi-Fi service may not meet all guests' expectations, but it provides basic internet access.
3 Star
Hotel Riviera shows a mix of characteristics for its three-star rating. It has the basic amenities expected of its category, although it falls short of the three-star standard according to some guests. The structure appears slightly run-down and has an old style feel, leading some to believe it merits a lower rating. Despite this, it maintains the average goodness expected from a three-star establishment. Guests looking for a more polished experience might find the hotel lacking, but those with moderate expectations for a three-star hotel may find it satisfactory.
No, Hotel Riviera doesn't have any pool.
No, a spa isn't available at Hotel Riviera.
Yes, Hotel Riviera welcomes dogs.
No, parking facilities aren't available at Hotel Riviera.