7,258,491 hotelsin 60 categories
3-Star Hotels with Spa in Selangor
36 HOTELS IN SELANGORRanking can be influenced by the commissions we receive.
$
+12
Info
Summary of reviews
Urban Living Residence offers an exceptional experience through its strategic location, which is highly praised by guests for its convenience, especially for those attending events at the University of Malaya and the University Malaya Medical Centre. The easy access to public transportation and nearby attractions such as JayaOne Mall and Bangsar enhances the ability to explore Kuala Lumpur effortlessly. Guests appreciate the proximity to grocery stores, cafes, and ample food options, which is ideal for both short and long stays. The minimalist and stylish design, coupled with cozy common areas, creates a welcoming and tranquil environment, with friendly and helpful staff who add to the experience by providing helpful insights into exploring the city.
The breakfast service at Urban Living Residence is a key part of its hospitality, featuring an à la carte selection that guests find delicious and well-presented, with notable dishes like nasi lemak and toast. Although it starts later than some guests prefer, the quality and service are generally lauded.
Rooms at the residence are mostly praised for their spaciousness, cleanliness, and thoughtful decor, offering a comfortable atmosphere with affordable pricing. However, there are mentions of issues like dusty floors, odors, and less efficient air conditioning units, which may detract from the otherwise pleasant stay. Cleanliness is usually sufficient, though there are areas needing improvement.
The staff is often complimented for their friendliness and attentiveness, with positive interactions at the front desk and in housekeeping enhancing guest satisfaction. Though there are occasional inconsistencies and communication issues, the dedication of the staff generally leaves a positive impression.
Wi-Fi connectivity is reliable in communal areas, but guests report weaker signals in private rooms. Beds are described as comfortable, though there are occasional concerns about size, cleanliness, and rare issues with bed bugs. Overall, Urban Living Residence provides a comfortable, convenient, and welcoming experience for travelers, albeit with some areas for improvement.
The breakfast service at Urban Living Residence is a key part of its hospitality, featuring an à la carte selection that guests find delicious and well-presented, with notable dishes like nasi lemak and toast. Although it starts later than some guests prefer, the quality and service are generally lauded.
Rooms at the residence are mostly praised for their spaciousness, cleanliness, and thoughtful decor, offering a comfortable atmosphere with affordable pricing. However, there are mentions of issues like dusty floors, odors, and less efficient air conditioning units, which may detract from the otherwise pleasant stay. Cleanliness is usually sufficient, though there are areas needing improvement.
The staff is often complimented for their friendliness and attentiveness, with positive interactions at the front desk and in housekeeping enhancing guest satisfaction. Though there are occasional inconsistencies and communication issues, the dedication of the staff generally leaves a positive impression.
Wi-Fi connectivity is reliable in communal areas, but guests report weaker signals in private rooms. Beds are described as comfortable, though there are occasional concerns about size, cleanliness, and rare issues with bed bugs. Overall, Urban Living Residence provides a comfortable, convenient, and welcoming experience for travelers, albeit with some areas for improvement.
Categories
Spa
3 Star
Sustainability Journey
$
+12
Info
Categories
Spa
3 Star
Parking
EV charging stations
$
+11
Info
Categories
Spa
3 Star
Sustainability Journey
$
+11
Info
Summary of reviews
Chambers Suites KL enjoys a prime location in the heart of Kuala Lumpur, offering easy access to iconic landmarks such as the Petronas Twin Towers and Menara KL Tower. The hotel is conveniently near transportation options, shopping centers, supermarkets and a wide variety of dining establishments, including local street food and multiple nearby malls.
The rooms at Chambers Suites KL are highly regarded for being clean, spacious and comfortable with stunning views of the city's key landmarks. Guests appreciate the well-equipped accommodations, which include amenities like Netflix and functional kitchen spaces, despite minor usability issues. Both families and business travelers find the calm and quiet atmosphere suitable for a comfortable stay.
Cleanliness at the hotel is generally praised with guests frequently noting the modern, tidy and spacious environment. While the overall impression is positive, some guests have noticed occasional disorganization and incomplete cleaning in certain areas.
The staff at Chambers Suites KL receive mixed reviews. Many guests highlight the friendly and helpful nature of specific staff members, such as Hafiz and commend the security team for their respectful and supportive demeanor. However, some dissatisfaction exists with the reception process and occasional unprofessional behavior.
Free WiFi has been a point of improvement for the hotel, as connectivity issues have been reported, affecting guests' ability to use certain amenities, including Netflix.
The swimming pool is a standout feature, receiving high marks for its maintenance and inviting atmosphere. Guests find it a comfortable place to relax despite occasional crowding. Additionally, the on-site gym complements the recreational offerings at the hotel.
Parking at Chambers Suites KL is appreciated for its convenience with guests noting the ample and accessible space. However, logistical concerns, such as the need for a room card to access the parking and the parking lot's height, have been mentioned.
Overall, Chambers Suites KL is a top choice for travelers seeking a centrally located, comfortable stay in Kuala Lumpur with clean rooms, excellent facilities and beautiful views enhancing the guest experience.
The rooms at Chambers Suites KL are highly regarded for being clean, spacious and comfortable with stunning views of the city's key landmarks. Guests appreciate the well-equipped accommodations, which include amenities like Netflix and functional kitchen spaces, despite minor usability issues. Both families and business travelers find the calm and quiet atmosphere suitable for a comfortable stay.
Cleanliness at the hotel is generally praised with guests frequently noting the modern, tidy and spacious environment. While the overall impression is positive, some guests have noticed occasional disorganization and incomplete cleaning in certain areas.
The staff at Chambers Suites KL receive mixed reviews. Many guests highlight the friendly and helpful nature of specific staff members, such as Hafiz and commend the security team for their respectful and supportive demeanor. However, some dissatisfaction exists with the reception process and occasional unprofessional behavior.
Free WiFi has been a point of improvement for the hotel, as connectivity issues have been reported, affecting guests' ability to use certain amenities, including Netflix.
The swimming pool is a standout feature, receiving high marks for its maintenance and inviting atmosphere. Guests find it a comfortable place to relax despite occasional crowding. Additionally, the on-site gym complements the recreational offerings at the hotel.
Parking at Chambers Suites KL is appreciated for its convenience with guests noting the ample and accessible space. However, logistical concerns, such as the need for a room card to access the parking and the parking lot's height, have been mentioned.
Overall, Chambers Suites KL is a top choice for travelers seeking a centrally located, comfortable stay in Kuala Lumpur with clean rooms, excellent facilities and beautiful views enhancing the guest experience.
Categories
Spa
3 Star
Pool
Outdoor Pool
$
+6
Info
Summary of reviews
FOX Hotel Glenmarie Shah Alam consistently receives positive reviews for its notable hospitality, strategic location, and comfortable accommodations. Set in a somewhat remote yet appealing area, the hotel provides a serene environment close to highways and local attractions, despite some occasional noise from nearby construction. Within the hotel, guests appreciate the tranquil atmosphere and clean, airy rooms, particularly enjoying the views from the pool area.
The accommodations at the hotel stand out with spacious, well-furnished rooms featuring modern decor and complete amenities. Guests often highlight the cozy ambiance, comfortable beds, and immaculate cleanliness that characterize the rooms, making them a delightful retreat. While breakfast offerings receive mixed reviews, many guests commend the delicious flavors and quality of the food, although the variety is somewhat limited.
The staff at FOX Hotel earn high praise for their professionalism and helpfulness. Their courteous and attentive service significantly enhances the guest experience, contributing to the welcoming atmosphere within the hotel. The amenities, particularly the stunning infinity pool, further add to the hotel's appeal, providing an attractive and well-maintained space for relaxation.
While the parking facilities are convenient, a small fee may be required, which some guests might find inconvenient. Nonetheless, the overall amenities coupled with the outstanding service make FOX Hotel Glenmarie Shah Alam a recommended choice for travelers seeking comfort and convenience in Shah Alam.
The accommodations at the hotel stand out with spacious, well-furnished rooms featuring modern decor and complete amenities. Guests often highlight the cozy ambiance, comfortable beds, and immaculate cleanliness that characterize the rooms, making them a delightful retreat. While breakfast offerings receive mixed reviews, many guests commend the delicious flavors and quality of the food, although the variety is somewhat limited.
The staff at FOX Hotel earn high praise for their professionalism and helpfulness. Their courteous and attentive service significantly enhances the guest experience, contributing to the welcoming atmosphere within the hotel. The amenities, particularly the stunning infinity pool, further add to the hotel's appeal, providing an attractive and well-maintained space for relaxation.
While the parking facilities are convenient, a small fee may be required, which some guests might find inconvenient. Nonetheless, the overall amenities coupled with the outstanding service make FOX Hotel Glenmarie Shah Alam a recommended choice for travelers seeking comfort and convenience in Shah Alam.
Categories
Spa
3 Star
Pool
Outdoor Pool
$
+6
Info
Summary of reviews
Crystal Crown Hotel Kuala Lumpur is well-regarded for its strategic location, making it an ideal base for exploring the city and its attractions. Positioned near popular eateries and with easy access to major roads and the MRT station, guests find it convenient for shopping and accessing nearby malls. The picturesque mountain views surrounding the area add a touch of tranquility to the bustling city life.
The hotel receives high praise for its staff, described as friendly, polite, and attentive. Guests frequently highlight the accommodating nature and excellent service provided by the team, with standout mentions for the reception staff and senior personnel at the hotel's coffee house. This level of service significantly enhances the guest experience.
When it comes to accommodations, many visitors appreciate the cleanliness and comfort of the rooms, noting their spaciousness and good air conditioning. Despite some rooms appearing dated and having inconsistent cleanliness, the hotel's value for money as a budget-friendly option appeals to travelers. The comfort of the beds is often highlighted, contributing positively to guests' stay.
Breakfast at Crystal Crown Hotel offers a satisfying experience for many, with notable dishes like nasi lemak and chicken curry, complemented by a friendly dining environment. However, improvements in variety and timely service could enhance the breakfast experience further.
Areas such as cleanliness and maintenance show mixed reviews. While some guests appreciate the clean and inviting atmosphere, others point out the need for updates, particularly in lighting and bathroom facilities. Additionally, the hotel's WiFi services often fall short of expectations, with reports of poor connectivity and slow speeds.
Regarding parking, the facility is a convenient addition for guests, although limited space and narrow design may present challenges for larger vehicles. Despite these nuances, guests generally find the parking service helpful.
In summary, Crystal Crown Hotel Kuala Lumpur offers a favorable experience with its prime location, commendable staff service, and comfortable accommodations. Addressing areas such as maintenance, WiFi connectivity, and breakfast variety could further enhance the overall guest satisfaction.
The hotel receives high praise for its staff, described as friendly, polite, and attentive. Guests frequently highlight the accommodating nature and excellent service provided by the team, with standout mentions for the reception staff and senior personnel at the hotel's coffee house. This level of service significantly enhances the guest experience.
When it comes to accommodations, many visitors appreciate the cleanliness and comfort of the rooms, noting their spaciousness and good air conditioning. Despite some rooms appearing dated and having inconsistent cleanliness, the hotel's value for money as a budget-friendly option appeals to travelers. The comfort of the beds is often highlighted, contributing positively to guests' stay.
Breakfast at Crystal Crown Hotel offers a satisfying experience for many, with notable dishes like nasi lemak and chicken curry, complemented by a friendly dining environment. However, improvements in variety and timely service could enhance the breakfast experience further.
Areas such as cleanliness and maintenance show mixed reviews. While some guests appreciate the clean and inviting atmosphere, others point out the need for updates, particularly in lighting and bathroom facilities. Additionally, the hotel's WiFi services often fall short of expectations, with reports of poor connectivity and slow speeds.
Regarding parking, the facility is a convenient addition for guests, although limited space and narrow design may present challenges for larger vehicles. Despite these nuances, guests generally find the parking service helpful.
In summary, Crystal Crown Hotel Kuala Lumpur offers a favorable experience with its prime location, commendable staff service, and comfortable accommodations. Addressing areas such as maintenance, WiFi connectivity, and breakfast variety could further enhance the overall guest satisfaction.
Categories
Spa
3 Star
Parking
$
+9
Info
Categories
Spa
3 Star
Parking
EV charging stations
$
+6
Info
Summary of reviews
De Elements Business Hotel KL is well-regarded for its advantageous location, offering guests the ease of access to public transportation via the nearby TBS Bus Station and KLIA Transit station. The area is bustling with an array of shops, cafes, and restaurants, providing a multitude of dining and shopping options within walking distance. This strategic position is beneficial for travelers attending events and those who appreciate having amenities such as food outlets, convenience stores, banks, and mini marts close by.
The hotel’s room accommodations receive mixed reviews. Many guests praise the spaciousness and cleanliness of the rooms, highlighting their ultra-modern design and excellent bathroom facilities. The availability of non-smoking rooms and comprehensive amenities adds to the overall positive experience. Recent renovations contribute to a contemporary feel, enhancing the appeal of the rooms. However, some guests express concerns over smaller room sizes and outdated conditions, citing issues like mold and stained mattresses. Despite this, the staff are frequently commended for their friendliness and efficient service, often offsetting the perceived shortcomings in room quality.
Cleanliness presents a challenge, as numerous reviews point to issues such as dusty rooms, mold, unpleasant smells, and inefficient toilet flushing. Reports of cockroach sightings further detract from the overall experience, suggesting that potential guests should consider these cleanliness concerns against the hotel's prime location.
The staff at De Elements Business Hotel KL is generally well-received, with guests appreciating their friendliness and helpfulness. The team is noted for efficiently resolving issues and maintaining a pleasant check-in process. Particularly commendable are the evening staff at reception, praised for their kindness and assistance. While occasional critiques about management's attitude exist, the positive interactions with staff substantially enhance the guest experience.
Overall, De Elements Business Hotel KL provides a convenient and generally comfortable stay, with its central location and supportive staff being the principal highlights amid some cleanliness and room size concerns.
The hotel’s room accommodations receive mixed reviews. Many guests praise the spaciousness and cleanliness of the rooms, highlighting their ultra-modern design and excellent bathroom facilities. The availability of non-smoking rooms and comprehensive amenities adds to the overall positive experience. Recent renovations contribute to a contemporary feel, enhancing the appeal of the rooms. However, some guests express concerns over smaller room sizes and outdated conditions, citing issues like mold and stained mattresses. Despite this, the staff are frequently commended for their friendliness and efficient service, often offsetting the perceived shortcomings in room quality.
Cleanliness presents a challenge, as numerous reviews point to issues such as dusty rooms, mold, unpleasant smells, and inefficient toilet flushing. Reports of cockroach sightings further detract from the overall experience, suggesting that potential guests should consider these cleanliness concerns against the hotel's prime location.
The staff at De Elements Business Hotel KL is generally well-received, with guests appreciating their friendliness and helpfulness. The team is noted for efficiently resolving issues and maintaining a pleasant check-in process. Particularly commendable are the evening staff at reception, praised for their kindness and assistance. While occasional critiques about management's attitude exist, the positive interactions with staff substantially enhance the guest experience.
Overall, De Elements Business Hotel KL provides a convenient and generally comfortable stay, with its central location and supportive staff being the principal highlights amid some cleanliness and room size concerns.
Categories
Spa
3 Star
Family
$
+3
Info
Summary of reviews
Orange Hotel Kota Kemuning @ Shah Alam is highly regarded for its excellent location, offering guests easy access to convenience stores, a variety of food stalls, and nearby shops, as well as simple connections to the surrounding areas. This makes it an attractive option for both leisure and business travelers seeking convenience and accessibility. The ease of parking and affordable room options add to the appeal, making it a budget-friendly choice for travelers.
The hotel's rooms are appreciated for their affordability and cleanliness, although experiences vary with room size. While some rooms are spacious, others may not meet expectations set by online images. Despite occasional issues with noise from the main road and the need for soundproofing, the friendly staff contribute positively to guests' stays. Families and larger groups find value in the pricing, even though the hotel might be better suited for brief visits or couples. The overall cleanliness is commendable, though some areas, particularly bathrooms, could benefit from improved maintenance. Despite these challenges, the hotel maintains basic amenities well, including fast Wi-Fi, enhancing the overall convenience for guests.
The hotel's rooms are appreciated for their affordability and cleanliness, although experiences vary with room size. While some rooms are spacious, others may not meet expectations set by online images. Despite occasional issues with noise from the main road and the need for soundproofing, the friendly staff contribute positively to guests' stays. Families and larger groups find value in the pricing, even though the hotel might be better suited for brief visits or couples. The overall cleanliness is commendable, though some areas, particularly bathrooms, could benefit from improved maintenance. Despite these challenges, the hotel maintains basic amenities well, including fast Wi-Fi, enhancing the overall convenience for guests.
Categories
Spa
3 Star
Golf
$
+5
Info
Summary of reviews
City Boutique Hotel - Bangi boasts a highly convenient and strategic location, particularly favorable for guests visiting the Kajang and Bangi areas. The surrounding area is filled with popular eateries and good restaurants, offering ample dining options. The hotel's proximity to shops and 24-hour convenience stores enhances the overall convenience. Located near UKM and the Niosh building, it is ideal for academic and administrative visitors. Its easy accessibility from the PLUS highway makes transit simple and guests appreciate the pleasant views from some rooms and the ample parking available. Additionally, the hotel's affordability makes it an attractive option for budget-conscious travelers.
However, the rooms at City Boutique Hotel have received mixed feedback. While they are equipped with basic amenities and attached bathrooms, many guests noted that they are quite small, even the larger ones. The dim lighting, occasional dampness and unpleasant odors detract from the overall comfort. Some rooms lack windows, contributing to a feeling of confinement and fake windows have also been mentioned. Issues like stained mattress covers, electrical problems and air conditioning breakdowns necessitating room changes were reported. Security concerns were raised about connecting rooms being easily accessible from adjacent ones.
Cleanliness is a significant concern at City Boutique Hotel. Guests have frequently reported stained and unclean bedsheets, blankets and pillows, often finding hair in the bathroom and used towels left hanging. Encounters with cockroaches and other indicators of poor maintenance were noted, including dirty rooms and damp conditions. An unpleasant smell of cigarettes in some rooms further emphasizes the need for improved cleaning practices. Overall, while the hotel's location and affordability are strong points, the conditions of the rooms and cleanliness require considerable enhancements to provide a better guest experience.
However, the rooms at City Boutique Hotel have received mixed feedback. While they are equipped with basic amenities and attached bathrooms, many guests noted that they are quite small, even the larger ones. The dim lighting, occasional dampness and unpleasant odors detract from the overall comfort. Some rooms lack windows, contributing to a feeling of confinement and fake windows have also been mentioned. Issues like stained mattress covers, electrical problems and air conditioning breakdowns necessitating room changes were reported. Security concerns were raised about connecting rooms being easily accessible from adjacent ones.
Cleanliness is a significant concern at City Boutique Hotel. Guests have frequently reported stained and unclean bedsheets, blankets and pillows, often finding hair in the bathroom and used towels left hanging. Encounters with cockroaches and other indicators of poor maintenance were noted, including dirty rooms and damp conditions. An unpleasant smell of cigarettes in some rooms further emphasizes the need for improved cleaning practices. Overall, while the hotel's location and affordability are strong points, the conditions of the rooms and cleanliness require considerable enhancements to provide a better guest experience.
Categories
Spa
3 Star
Cheap
$
+4
Info
Summary of reviews
Espira Kinrara presents a serene and convenient urban retreat, strategically located to provide easy access to various destinations, including the nearby Bukit Jalil Stadium. Its lush surroundings offer a resort-like ambiance, making it an attractive spot for relaxation away from the city's hustle.
Guests praise the breakfast offerings for their variety and deliciousness, with a buffet that generally satisfies diverse tastes. Although there are occasional inconsistencies in food heating, the overall breakfast experience complements the comfortable rooms and scenic views offered by the hotel.
The spacious rooms at Espira Kinrara are a highlight, frequently impressing guests with their cleanliness, comfort, and family-friendly accommodations. The close proximity to the pool is particularly favored, enhancing the experience for families who enjoy poolside activities. Despite minor maintenance issues, the rooms provide a tranquil environment for a pleasant urban escape.
Espira Kinrara boasts friendly and professional staff, contributing positively to the guest experience. Many reviews commend the team's efficiency, particularly during the check-in process, showcasing a commitment to excellent customer service.
The pool facilities are a standout feature, offering separate sections for adults and children, complete with slides and water playgrounds. This makes the hotel an appealing choice for families, with rooms often providing direct access to the pool, adding convenience and beauty to the stay.
Families find Espira Kinrara to be an exemplary choice for a relaxing getaway, with its kid-friendly amenities and spacious rooms fostering memorable moments. The combination of fun activities, quality hospitality, and dining options enrich the family experience, underscoring the hotel as a peaceful and accessible destination.
Beds are generally noted for their comfort and size, contributing to restful sleep. Although isolated cleanliness issues have been reported, the consensus remains favorable regarding the sleeping arrangements at the hotel.
Overall, Espira Kinrara is praised for its relaxing environment, convenient location, family-friendly amenities, and dedicated staff, making it a preferred choice for both leisure and family-centric stays.
Guests praise the breakfast offerings for their variety and deliciousness, with a buffet that generally satisfies diverse tastes. Although there are occasional inconsistencies in food heating, the overall breakfast experience complements the comfortable rooms and scenic views offered by the hotel.
The spacious rooms at Espira Kinrara are a highlight, frequently impressing guests with their cleanliness, comfort, and family-friendly accommodations. The close proximity to the pool is particularly favored, enhancing the experience for families who enjoy poolside activities. Despite minor maintenance issues, the rooms provide a tranquil environment for a pleasant urban escape.
Espira Kinrara boasts friendly and professional staff, contributing positively to the guest experience. Many reviews commend the team's efficiency, particularly during the check-in process, showcasing a commitment to excellent customer service.
The pool facilities are a standout feature, offering separate sections for adults and children, complete with slides and water playgrounds. This makes the hotel an appealing choice for families, with rooms often providing direct access to the pool, adding convenience and beauty to the stay.
Families find Espira Kinrara to be an exemplary choice for a relaxing getaway, with its kid-friendly amenities and spacious rooms fostering memorable moments. The combination of fun activities, quality hospitality, and dining options enrich the family experience, underscoring the hotel as a peaceful and accessible destination.
Beds are generally noted for their comfort and size, contributing to restful sleep. Although isolated cleanliness issues have been reported, the consensus remains favorable regarding the sleeping arrangements at the hotel.
Overall, Espira Kinrara is praised for its relaxing environment, convenient location, family-friendly amenities, and dedicated staff, making it a preferred choice for both leisure and family-centric stays.
Categories
Spa
3 Star
Family
$
+6
Info
Summary of reviews
Palette KL Sentral Station Formerly Scott Hotel is celebrated for its strategic location, providing easy access to the dynamic KL Sentral transit hub, making it an excellent choice for both tourists and business travelers exploring Kuala Lumpur. The hotel's proximity to cultural sites like Little India and modern conveniences such as the Nu Sentral shopping mall enriches the guest experience with diverse dining and shopping options. While occasional noise from nearby highways is noted, the central positioning of the hotel remains a significant advantage.
Breakfast at the hotel receives mixed reviews but is generally appreciated for its value. Guests find the inclusion of local ethnic-based breakfast offerings intriguing, with several highlighting the delicious food and friendly service, though there is room for improvement in diversity and availability during weekdays. The breakfast experience, when offered as a buffet, adds greater variety and appeal.
Rooms at the hotel are typically clean and comfortable, with many guests praising the bed comfort and overall cleanliness, enhanced by attentive housekeeping. Issues with room size or air conditioning are reported by some, but these do not significantly impact the overall positive guest experience. The hotel's well-maintained environment is further complemented by its Muslim-friendly facilities and detailed room designs that foster a welcoming atmosphere.
Cleanliness is a key strength of Palette KL Sentral Station Formerly Scott Hotel, with guests often commending the tidy rooms, fresh linens, and thoughtful amenities that contribute to a comfortable stay. Minor lapses in maintenance are occasionally mentioned, but the commitment to cleanliness is evident and appreciated by many.
The hotel's staff are frequently praised for their hospitality and helpfulness, contributing positively to guest satisfaction. From the front desk to the security team, including standout staff like Mr. Rajesh, the attentiveness and professionalism of the team enhance the overall experience.
Wi-Fi service at the hotel is a mixed bag, with guests appreciating the free and potentially fast connection, though some do face reliability issues. Similarly, while complimentary parking is a valued amenity, it's often in limited supply, particularly for larger vehicles.
The beds at Palette KL Sentral Station Formerly Scott Hotel are generally found to be very comfortable, with fresh bedding contributing to a restful sleep. A few guests express dissatisfaction, but overall, the bed quality meets guest expectations.
For those seeking a three-star experience in a central location with competitive pricing, Palette KL Sentral Station Formerly Scott Hotel delivers good value. Although there are some areas ripe for enhancement, the combination of prime location, affordability, and core amenities makes it a solid choice for budget-conscious travelers.
Breakfast at the hotel receives mixed reviews but is generally appreciated for its value. Guests find the inclusion of local ethnic-based breakfast offerings intriguing, with several highlighting the delicious food and friendly service, though there is room for improvement in diversity and availability during weekdays. The breakfast experience, when offered as a buffet, adds greater variety and appeal.
Rooms at the hotel are typically clean and comfortable, with many guests praising the bed comfort and overall cleanliness, enhanced by attentive housekeeping. Issues with room size or air conditioning are reported by some, but these do not significantly impact the overall positive guest experience. The hotel's well-maintained environment is further complemented by its Muslim-friendly facilities and detailed room designs that foster a welcoming atmosphere.
Cleanliness is a key strength of Palette KL Sentral Station Formerly Scott Hotel, with guests often commending the tidy rooms, fresh linens, and thoughtful amenities that contribute to a comfortable stay. Minor lapses in maintenance are occasionally mentioned, but the commitment to cleanliness is evident and appreciated by many.
The hotel's staff are frequently praised for their hospitality and helpfulness, contributing positively to guest satisfaction. From the front desk to the security team, including standout staff like Mr. Rajesh, the attentiveness and professionalism of the team enhance the overall experience.
Wi-Fi service at the hotel is a mixed bag, with guests appreciating the free and potentially fast connection, though some do face reliability issues. Similarly, while complimentary parking is a valued amenity, it's often in limited supply, particularly for larger vehicles.
The beds at Palette KL Sentral Station Formerly Scott Hotel are generally found to be very comfortable, with fresh bedding contributing to a restful sleep. A few guests express dissatisfaction, but overall, the bed quality meets guest expectations.
For those seeking a three-star experience in a central location with competitive pricing, Palette KL Sentral Station Formerly Scott Hotel delivers good value. Although there are some areas ripe for enhancement, the combination of prime location, affordability, and core amenities makes it a solid choice for budget-conscious travelers.
Categories
3 Star
Spa
Parking
$
+6
Info
Summary of reviews
UTM Hotel & Residence in Kuala Lumpur has garnered positive feedback for its strategic location, excellent breakfast offerings, friendly staff and family-friendly environment. Nestled in a quiet yet central area, the hotel provides easy access to the city center, essential amenities, public transport and renowned landmarks like the Petronas Towers. This makes it an appealing choice for both leisure and business travelers.
Guests frequently commend the breakfast for its variety and deliciousness, featuring options from nasi lemak to cakes and bread, catering to diverse dietary preferences. The staff during breakfast service is noted for their friendliness and efficiency, enhancing the overall dining experience.
The rooms are praised for their cleanliness, spaciousness and comfort, particularly the 2-room apartments suitable for families. Spectacular views of iconic city landmarks from the rooms add to the guest experience. However, some areas of improvement include addressing maintenance issues and ensuring consistent cleanliness, such as managing odors and ensuring functional amenities.
The friendly and helpful demeanor of the staff, especially at the front desk, contributes significantly to guest satisfaction. Guests appreciate their courteousness and readiness to assist, although some mention the need for improved reception services and more organized management at the lobby and counter.
Family travelers find the hotel particularly appealing, given the accommodating family rooms, proximity to shops and restaurants and family-oriented facilities like a large swimming pool and playground. Despite some maintenance issues like broken elevators and occasional pool cleanliness concerns, the overall pool area is a positive aspect for families.
Free Wi-Fi is available, though the experience can be inconsistent with some guests reporting good speeds and others facing frequent disconnections. The beds generally offer comfort with clean linens and comfortable pillows, although preferences for pillow firmness and the cleanliness of bed covers are mixed among guests.
In summary, UTM Hotel & Residence stands out for its prime location, excellent breakfast, family-friendly facilities and courteous staff, making it a worthwhile option for travelers visiting Kuala Lumpur. However, addressing maintenance and cleanliness inconsistencies can further enhance the guest experience.
Guests frequently commend the breakfast for its variety and deliciousness, featuring options from nasi lemak to cakes and bread, catering to diverse dietary preferences. The staff during breakfast service is noted for their friendliness and efficiency, enhancing the overall dining experience.
The rooms are praised for their cleanliness, spaciousness and comfort, particularly the 2-room apartments suitable for families. Spectacular views of iconic city landmarks from the rooms add to the guest experience. However, some areas of improvement include addressing maintenance issues and ensuring consistent cleanliness, such as managing odors and ensuring functional amenities.
The friendly and helpful demeanor of the staff, especially at the front desk, contributes significantly to guest satisfaction. Guests appreciate their courteousness and readiness to assist, although some mention the need for improved reception services and more organized management at the lobby and counter.
Family travelers find the hotel particularly appealing, given the accommodating family rooms, proximity to shops and restaurants and family-oriented facilities like a large swimming pool and playground. Despite some maintenance issues like broken elevators and occasional pool cleanliness concerns, the overall pool area is a positive aspect for families.
Free Wi-Fi is available, though the experience can be inconsistent with some guests reporting good speeds and others facing frequent disconnections. The beds generally offer comfort with clean linens and comfortable pillows, although preferences for pillow firmness and the cleanliness of bed covers are mixed among guests.
In summary, UTM Hotel & Residence stands out for its prime location, excellent breakfast, family-friendly facilities and courteous staff, making it a worthwhile option for travelers visiting Kuala Lumpur. However, addressing maintenance and cleanliness inconsistencies can further enhance the guest experience.
Categories
Spa
3 Star
Family
Categories
2
Map