5-Star HotelSummary of reviews related to the '5 Star' categoryKumburgaz Marin Princess Hotel, often billed as a five-star destination, has left many guests questioning its rating. The reviews highlight a significant gap between the advertised star level and the actual experience, suggesting a more realistic three-star status. Frequent comments point to the hotel's need for renovation and express disappointment with its current condition and service offerings. A notable point of dissatisfaction is the additional charge for basic amenities like tea, coffee, and water, which guests feel should be complimentary in a hotel of this claimed caliber. Overall, the hotel's facilities and services do not align with the expectations of a five-star rating, leaving guests underwhelmed.
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