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Summary of reviewsRoyale City Hotel, conveniently located just 10 minutes from both KLIA and KLIA2 airports, offers travelers an economical and practical option for short-term stays or layovers. The hotel's proximity to the airport is its standout feature, making it an ideal choice for those with early morning flights or brief stopovers. The surrounding area, although somewhat industrial, provides easy access to a range of dining options including a 24-hour mamak shop, supermarkets and local eateries. Grab transport services further add to the convenience.
Guests have generally positive views about the breakfast offerings, finding them satisfactory and appropriate for travelers needing a quick meal before heading to the airport. Nearby dining options add to the convenience, offering a variety of local cuisines at reasonable prices. Dinner is equally accessible with low-priced, clean and quality food choices available in the vicinity.
The rooms at Royale City Hotel are typically clean and equipped with essential amenities such as clean linens, towels and personal hygiene items. Guests appreciated the comfort of the beds and adequate air conditioning, although some reported occasional issues like thin walls leading to noticeable noise and problems with the water heaters. While rooms are small and sometimes lacking in windows, they are generally well-organized for short, emergency stays. Basic facilities like small refrigerators and electric kettles are available, although some rooms lack additional essentials like tables or TVs.
Cleanliness is a mixed bag with many guests praising the hotel's overall hygiene and well-maintained rooms, though some reported issues such as smelly or dirty bathrooms and bedding. Attention to more thorough housekeeping is recommended to address these isolated concerns.
The hotel staff significantly enhance the guest experience with their friendly, courteous and helpful demeanor. The reception staff is particularly noted for being professional and available 24/7 to assist guests. Despite a few remarks about less enthusiastic staff during the night shift and lengthy check-in processes, the overwhelming majority of reviews highlight their positive interactions and excellent hospitality.
Free WiFi service is another area where feedback is mixed; while some guests found it fast and reliable, others experienced connectivity issues and network problems. Improvements in this area could enhance the overall guest experience.
Beds are generally comfortable with many guests appreciating their softness and large size. However, some concerns about cleanliness, such as dirty or smelly bedsheets and the hardness of certain mattresses were noted. Nevertheless, for short-term stays, the majority found the bed quality acceptable.
As a budget-friendly, basic accommodation, Royale City Hotel meets the essential needs of travelers looking for a convenient stopover near the airports. Despite not fully fitting a traditional three-star classification and lacking certain accessibility features, the hotel provides good value for money with its friendly staff, clean rooms and convenient location. This makes it a practical choice for transient guests needing a quick rest before their next flight. Show more
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Categories
Cheap Hotel
This hotel offers budget-friendly accommodation with essential amenities. Its proximity to KLIA and KLIA 2 makes it a convenient choice for travelers.
Small Hotel
Royale City Hotel, despite being a hotel, could provide a more intimate experience due to its smaller scale. This allows for a cozier atmosphere and more personalized service, appealing to those seeking a more charming stay.
3-Star Hotel
This hotel is situated within a short drive from the airport, making it convenient for transit passengers. It offers essential amenities and services suitable for short stays.
Family Friendly Hotel
Room Types
Deluxe Double or Twin RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a bidet. This double room features air conditioning and a flat-screen TV. The unit has 2 beds.
Queen RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a bidet. This double room features air conditioning and a flat-screen TV. The unit has 1 bed.
Deluxe Double or Twin RoomOffering free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. This twin/double room features air conditioning, an electric kettle and a flat-screen TV. The unit offers 2 beds.
Standard Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a bidet. This double room features air conditioning and a flat-screen TV. The unit has 1 bed.
Deluxe Triple RoomProviding free toiletries, this triple room includes a private bathroom with a shower, a bidet and slippers. This triple room features air conditioning, an electric kettle and a flat-screen TV. The unit offers 2 beds.
Deluxe Queen RoomFeaturing free toiletries, this double room includes a private bathroom with a shower, a bidet and slippers. This double room has air conditioning, an electric kettle and a flat-screen TV. The unit has 1 bed.
Deluxe Triple RoomProviding free toiletries, this triple room includes a private bathroom with a shower and a bidet. This triple room provides an electric kettle and a flat-screen TV. The unit offers 2 beds.
Guest Reviews
7.1
Good
Location
Royale City Hotel is highly recommended for its superb proximity to both KLIA and KLIA2, making it an ideal choice for travelers needing a comfortable place to stay close to the airport. With an approximate 10-15 minute drive to the terminals, the hotel's location is particularly convenient for those with early morning flights or layovers. The surrounding area, though somewhat industrial and quiet, offers a range of amenities including nearby eateries, restaurants and even a 24-hour mamak shop. Additionally, there's walking access to a supermarket and easy transport links, including Grab services. Despite its somewhat secluded setting and limited public transport connections, the hotel provides good value for money, making it a practical option for overnight stays, transit stops and anyone needing quick access to the airport.
Breakfast
Guest feedback on breakfast at Royale City Hotel, located just 10 minutes from KLIA and KLIA 2 airports, presents a mixed but generally positive picture. While some reviews indicate that breakfast is not always included, those who experienced the meal found it satisfactory, decent or even excellent. The breakfast offerings are deemed suitable for guests needing a convenient meal before heading to the airport. Additionally, nearby dining options, such as the nasi kandar shop behind the hotel, add to the convenience for travelers. The hotel also provides a paid airport shuttle service, which complements the overall guest experience.
Dinner
The Royale City Hotel, situated just 10 minutes from KLIA and KLIA 2 Airport, offers convenient dining options in its immediate vicinity. Guests appreciated the presence of a restaurant with cheap local food right next door, noted for its cleanliness and quality. Several other restaurants, including an Indian food court with excellent staff, are also situated nearby. While the immediate area lacks extensive entertainment options, a 24-hour shop and a few local dining spots, including a mamak stall, provide readily available food choices for visitors.
Rooms
Royale City Hotel, conveniently located just 10 minutes from KLIA and KLIA 2 Airport, offers a practical, budget-friendly option for travelers in need of a brief stay. The rooms, albeit small and often lacking windows, are typically clean and equipped with essential amenities such as clean linens, towels, shampoo, shower gel and water bottles. Guests appreciated the comfort of the beds and noted that the air conditioning is generally adequate, although some reported issues with remote controls and inconsistent water heater operation.
The cleanliness of both the rooms and bathrooms is frequently highlighted, despite some criticisms about room size and occasional maintenance issues like broken bathroom doors or smelly environments. Soundproofing leaves something to be desired, as thin walls and single-glazed windows allow for noticeable noise. Small bathrooms, sometimes with inconvenient layouts, also received mixed feedback.
While the hotel does not feature a lift, making accessibility a challenge, rooms are well-organized and suitable for short, emergency stays. The provided room facilities include small refrigerators and electric kettles, though some rooms lack additional essential items like tables or TV sets. Despite these limitations, the hotel remains a viable choice for an overnight stay, particularly for travelers looking for a quick rest before their next flight.
Beds
At the Royale City Hotel, located just ten minutes from KLIA and KLIA 2 Airport, guests have shared their experiences concerning the beds in the rooms. A notable number of guests found the beds to be very comfortable with some highlighting the large size and softness that contributed to a good night's sleep. Descriptions of the beds often emphasized comfort, suggesting that many guests were able to enjoy restful nights.
However, the feedback is not entirely glowing. There were several mentions of cleanliness issues with some guests pointing out that the bedsheets were dirty or even smelly. Instances of finding dusty beds and unclean conditions were noted, which impacted the overall impression negatively. Additionally, some guests found the beds to be uncomfortably hard, likening the mattresses to rocks, while others mentioned the beds being narrow or smaller than expected.
Despite these concerns, the majority of the reviews were generally positive about the comfort of the beds when assessing short-term stays. The hotel seems to fulfill its role as a convenient stopover near the airport, particularly suitable for those needing rest between flights. For longer stays, however, the inconsistencies in bed comfort and cleanliness may need to be taken into consideration.
Cleanliness
Royale City Hotel, conveniently located just 10 minutes from KLIA and KLIA 2 airports, receives mixed feedback regarding its cleanliness. While numerous guests highlight the property as clean, comfortable and in good condition, several others mention areas that need improvements in hygiene. Many travelers commend the rooms for being clean, comfortable and well-maintained, describing the hotel as very clean and the rooms as spotless. Some reviewers also appreciate the attention to hygiene and the great value for money.
However, there are recurring complaints about specific issues such as smelly and dirty bathrooms, stained and smelly bed sheets and visibly dirty floors covered in hair. Guests also report needing more attentive housekeeping with mentions of unchanged bed sheets and dirty air conditioning units. The bathrooms, in particular, seem to need significant renovation and better maintenance with several reviews pointing out stained toilets, clogged water and broken shower heads.
In summary, while the Royale City Hotel earns praise for overall cleanliness and comfort, it appears that consistent maintenance and more thorough housekeeping could enhance the guest experience considerably.
Staff
Royale City Hotel, conveniently located just 10 minutes from KLIA and KLIA2 Airport, appears to have a largely positive reputation for its staff among guests. Numerous reviews highlight the friendly and accommodating nature of the hotel staff, describing them as courteous, polite and always ready to assist. Guests frequently mention the helpfulness and attentiveness of the team, including detailed compliments about the front desk and reception staff. Notably, the staff are available around the clock, ensuring that guests can easily reach out for assistance at any time.
Despite the overwhelmingly positive feedback, a few reviews noted areas where the service could be improved. Some guests observed that certain staff members were not as enthusiastic or friendly, particularly during the night shift. There were also mentions of a lengthy check-in process and unreliable room service. However, such instances seem to be exceptions rather than the rule, as the majority of comments emphasize the exceptional attitude and professionalism of the staff.
Overall, the staff at Royale City Hotel stand out for their warmth and willingness to help, significantly enhancing the guest experience. Their consistent positive interactions and service seem to leave a lasting impression, leading many to commend their efforts and recommend the hotel for its excellent hospitality.
Wi-Fi
The WiFi experience at Royale City Hotel - 10 min from KLIA KLIA 2 Airport presents a mix of opinions. Guests have noted positive aspects such as fast and free WiFi with some commenting that the Wi-Fi service was good, satisfactory or decent. However, a significant number of reviews point to problems with connectivity, describing the WiFi as lagging, poor or even non-existent at times. Issues such as weak reception, network problems and instability were frequently mentioned. While there are moments where the internet service was deemed good, overall improvements seem necessary to provide a more consistent and reliable experience for all visitors.
3 Star
Royale City Hotel, located just 10 minutes from KLIA and KLIA 2 Airports, offers a decent and affordable option for travelers seeking a budget-friendly stay. The hotel presents itself as a basic yet functional accommodation that matches its price-performance ratio. Despite being described as average and far from a true three-star classification by some, it does provide decent amenities suitable for a very short or overnight stay. The staff is particularly noted for being friendly and the services and room facilities offered are generally viewed as providing good value for money. For those looking for an economical and straightforward place to rest near the airport, this hotel meets those basic needs effectively.
Accessible
Royale City Hotel, located conveniently close to KLIA and KLIA 2 Airports, offers foot accessibility but lacks several key features for guests with disabilities. The major drawback is the absence of an elevator, making it challenging for those with mobility issues or heavy luggage to access upper floors. The hotel has only stairs, posing a significant hurdle for elderly guests or anyone requiring wheelchair access. Additionally, the area lacks nearby eateries and the hotel is not accessible by bus or train, further complicating transport options for guests with disabilities. Overall, while the hotel is manageable on foot, it is not suitable for those needing more comprehensive accessibility features.
No, Royale City Hotel - 10 min from KLIA KLIA 2 Airport doesn't have any pool.
No, a spa isn't available at Royale City Hotel - 10 min from KLIA KLIA 2 Airport.
No, Royale City Hotel - 10 min from KLIA KLIA 2 Airport doesn't allow dogs.
No, parking facilities aren't available at Royale City Hotel - 10 min from KLIA KLIA 2 Airport.
No, Royale City Hotel - 10 min from KLIA KLIA 2 Airport doesn't have a gym.