Citrine Hotel
Seri Iskandar
4.39754100,
100.98247100
,
No. 51, Persiaran Tronoh Universiti 1, Taman Tronoh Universiti,
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Summary of reviewsCitrine Hotel offers a strategically advantageous location, particularly for visitors needing close proximity to the University Technology PETRONAS (UTP). Guests appreciate its easy accessibility, peaceful setting and the convenience of nearby parking and a restaurant. While the hotel's distance from the main city center and limited surrounding amenities might pose challenges for those without their own transport, it remains a practical and quiet option for UTP visitors.
The hotel's rooms are generally clean and well-maintained with guests finding them cozy and comfortable for short stays, especially given the reasonable pricing. Cleanliness standards are high, often described as very clean and well-maintained, contributing to a positive overall experience. However, some rooms are small and may feel cramped and there are occasional issues with dust, cleanliness and cigarette smoke. The comfort of the beds is satisfactory though opinions on firmness vary with some guests preferring softer mattresses and different pillow types.
A significant highlight of the hotel is its staff, who are consistently praised for their friendliness, helpfulness and fast response times. Their pleasant demeanors and dedicated service notably enhance the guest experience, making stays more enjoyable.
Overall, Citrine Hotel manages to offer a clean, cozy and conveniently located experience with exceptional staff service, although there is room for improvement in room size, cleanliness consistency and bed comfort.
The hotel's rooms are generally clean and well-maintained with guests finding them cozy and comfortable for short stays, especially given the reasonable pricing. Cleanliness standards are high, often described as very clean and well-maintained, contributing to a positive overall experience. However, some rooms are small and may feel cramped and there are occasional issues with dust, cleanliness and cigarette smoke. The comfort of the beds is satisfactory though opinions on firmness vary with some guests preferring softer mattresses and different pillow types.
A significant highlight of the hotel is its staff, who are consistently praised for their friendliness, helpfulness and fast response times. Their pleasant demeanors and dedicated service notably enhance the guest experience, making stays more enjoyable.
Overall, Citrine Hotel manages to offer a clean, cozy and conveniently located experience with exceptional staff service, although there is room for improvement in room size, cleanliness consistency and bed comfort.
Family Friendly Hotel
Accessible Hotel
Guest Reviews
The Citrine Hotel boasts a strategically favorable location, especially for those seeking proximity to the University Technology PETRONAS (UTP), as it is very near and easily accessible. Guests appreciate the convenience of the location with easy parking and the hotel being situated in a quiet area, providing a peaceful environment. While it is located in Tronoh, it is merely a short drive to the town of Seri Iskandar, making it fairly accessible to the town’s amenities and services. Guests also note the presence of a nearby restaurant, adding to the convenience.
However, the hotel's location does come with some drawbacks. It is relatively distant from the main city center and key amenities, leaving the neighboring area somewhat empty with limited restaurants and services. This remoteness can pose a challenge for guests without their own transport, as getting a ride may be difficult and time-consuming. Despite these minor inconveniences, the hotel remains a practical choice for visitors prioritizing nearby access to UTP and values a quiet stay.
The rooms at Citrine Hotel offer a mix of experiences. Positively, guests note that the rooms are clean and well-maintained. Comfort levels are deemed acceptable for short stays and the hotel’s reasonable pricing is appreciated. The rooms vary in size with several reviews indicating that many are quite small and may feel cramped, especially for couples or those needing more space. Despite the size, some rooms are described as cozy and comfortable.
However, there are recurring issues that guests have mentioned. Some rooms were reported to be dusty and others had cleanliness issues such as ants and uncleaned toilets. A few visitors noted that the rooms smelled of cigarette smoke. There were also mentions of hard mattresses and inadequate air conditioning. Although the hotel has car parking facilities and is near UTP, its remote location means a lack of nearby shops or restaurants.
Overall, Citrine Hotel’s rooms seem to be a mixed bag, balancing between clean and cozy conditions with some size and maintenance concerns.
The beds at Citrine Hotel offer a generally comfortable experience with many guests praising the cozy feel of the mattresses. However, opinions on firmness vary with some finding the beds to be uncomfortably hard and expressing a preference for a softer option. Pillow preferences also diverge, as some guests find them too soft or hard, impacting sleep quality. The bed sheets also received mixed feedback with some mentioning they appear too thin. Overall, the comfort level is satisfactory for many, but there are requests for improvements in mattress softness and pillow quality.
'Citrine Hotel' receives praise for its high standards of cleanliness. Guests frequently commend the establishment for its clean rooms and bathrooms with many noting that the accommodations are both tidy and well-maintained. Numerous reviews highlight the cleanliness of the beds and the overall hotel environment. Phrases such as very clean, super clean and tip-top cleanliness are commonly used to describe the state of the facilities. The hotel is often described as cozy and free from dust, reflecting a well-maintained experience for guests. However, there are a few mentions of areas that could use improvement, such as dusty room floors and less pristine toilets. Overall, the hotel appears to consistently provide a clean and comfortable stay for its guests.
The staff at 'Citrine Hotel' are frequently praised for their friendliness and helpfulness. Guests consistently describe the staff as very good, amazing and affable, emphasizing their pleasant and polite demeanor. The frontline staff, including reception, are noted for their friendly and fast responses, both in person and via WhatsApp. The service provided by the staff contributes significantly to making guests' stays enjoyable with many highlighting their responsiveness and excellence. Overall, the hotel's staff leave a positive impression, enhancing the overall guest experience through their dedicated service.
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Location
However, the hotel's location does come with some drawbacks. It is relatively distant from the main city center and key amenities, leaving the neighboring area somewhat empty with limited restaurants and services. This remoteness can pose a challenge for guests without their own transport, as getting a ride may be difficult and time-consuming. Despite these minor inconveniences, the hotel remains a practical choice for visitors prioritizing nearby access to UTP and values a quiet stay.
Rooms
However, there are recurring issues that guests have mentioned. Some rooms were reported to be dusty and others had cleanliness issues such as ants and uncleaned toilets. A few visitors noted that the rooms smelled of cigarette smoke. There were also mentions of hard mattresses and inadequate air conditioning. Although the hotel has car parking facilities and is near UTP, its remote location means a lack of nearby shops or restaurants.
Overall, Citrine Hotel’s rooms seem to be a mixed bag, balancing between clean and cozy conditions with some size and maintenance concerns.
Beds
Cleanliness
Staff
No, Citrine Hotel doesn't have any pool.
No, a spa isn't available at Citrine Hotel.
No, Citrine Hotel doesn't allow dogs.
No, parking facilities aren't available at Citrine Hotel.
No, Citrine Hotel doesn't have a gym.
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